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Matchless New York City Mayor Bill de Blasio Promises to Hold Telecoms’ Feet to the Fire

Phillip Dampier May 21, 2014 Audio, Community Networks, Consumer News, Public Policy & Gov't, Wireless Broadband Comments Off on Matchless New York City Mayor Bill de Blasio Promises to Hold Telecoms’ Feet to the Fire
de Blasio

de Blasio

New York City Mayor Bill de Blasio announced an ambitious plan this week to make the city a favored home for new high-technology jobs with a commitment to guarantee every neighborhood in the city is wired for high-speed Internet access.

de Blasio’s remarks came at the opening of the city’s “Internet Week,” an event promoting innovative uses of broadband.

“We take an energetic view of helping this sector grow,” said de Blasio. “We can’t continue to have a digital divide that holds back too many of our citizens.”

The mayor noted Harlem will be the home to the nation’s largest continuous free-access Wi-Fi network when it is completed.

“This will bring free Wi-Fi to 80,000 people between 110th Street and 138th Street,” de Blasio said during a news conference on West 18th Street in Manhattan. “And it’ll be a great model for us going forward.”

Under the former Bloomberg Administration, New York City already announced several other regional free Wi-Fi hotspots, in various stages of development:

Brooklyn:

  • Fulton Street corridor
  • BAM Cultural District
  • Brownsville
  • Downtown Brooklyn

Manhattan:

  • Flatiron Districton
  • Along the Water Street Corridor
  • East River waterfront
  • 125th Street corridor in Harlem
  • Roosevelt Island

Queens:

  • Long Island City

Staten Island:

  • St. George commercial district

Bronx:

  • Fordham Road

Harlem will be the home of the nation’s largest free-access Wi-Fi network when it is completed. The new network attempts to reduce the digital divide by including computer-equipped mobile vans that the public can use to access the Internet even if they lack a computer at home. But as NPR reports, these types of projects have often run out of steam in the past, especially if the project cannot keep up with maintenance and upgrades to meet future needs. Dec. 23, 2013 (6:17)
You must remain on this page to hear the clip, or you can download the clip and listen later.

logo_IWNY_2de Blasio also announced his intention to explore converting 10,000 of the city’s barely-used pay phones into Wi-Fi hotspots.

To coordinate this broadband renaissance, the mayor announced a new broadband task force will study universal broadband to help the nearly one-third of New Yorkers who currently do not have high-speed Internet access, including many in the city’s public housing developments.

But the mayor may find the city will have to pay for broadband improvements itself. Time Warner Cable and Cablevision cannot be compelled to provide Internet access outside of the terms of their franchise agreements and it will be years before Verizon has deployed its FiOS fiber network throughout the city. Neither provider can be legally compelled to offer a low-cost Internet option, although Comcast and Time Warner Cable both have discounted access available to families with school-age children that qualify for federal assistance programs.

Time Warner Cable Customers in Queens Enjoying Free Maxx Broadband Speed Upgrades: 300/20Mbps

Phillip Dampier May 8, 2014 Broadband Speed, Consumer News, Video Comments Off on Time Warner Cable Customers in Queens Enjoying Free Maxx Broadband Speed Upgrades: 300/20Mbps

8681_262Time Warner Cable’s major broadband speed upgrade is alive in the Astoria, Woodside and Long Island City neighborhoods of Queens, N.Y.

The Time Warner Cable Maxx upgrade is Time Warner Cable’s effort to catch up to other cable operators that have significantly upgraded broadband speeds for customers over the last 18 months. Time Warner Cable has traditionally been one of the slowest major cable broadband providers in the country, with most customers only able to buy speeds up to 50/5Mbps. But Time Warner Cable has also committed to keeping unlimited use service available to customers, unlike Comcast, Charter, Cox, Suddenlink, and Mediacom.

The free speed upgrades are the largest ever for Time Warner Cable, typically more than tripling speeds for most customers.

Stop the Cap! has heard from readers in Queens who discovered the upgrades took effect this week, so we have been able to take a closer look at what customers can expect as Time Warner rolls out upgrades across New York City and Los Angeles and finally extending faster speeds over the next two years in other cities.

new speed

(Image: ematrix)

Arris Touchstone Telephony Gateway TG1672g

Arris Touchstone Telephony Gateway TG1672g

The first notification your area is about to receive an upgrade will come in a letter from Time Warner Cable.

Customers subscribing to the fastest speed tiers may need new equipment. Time Warner Cable is using 8-channel bonding in Queens for its 100 and 200Mbps tiers and 16-channel bonding for its 300Mbps tier. Some older and low-end DOCSIS 3 modems only support four channel bonding. For instance, a customer using a four-channel capable Motorola 6121 modem in Queens with Time Warner’s 30/5Mbps Extreme tier will only get speeds up to 50/5Mbps after the upgrade. If the customer owned a Motorola 6141, which supports eight channel bonding, they will get the full advantage of the upgrade: 200/20Mbps. But even the 6141 isn’t enough for Time Warner’s top tier: 300/20Mbps. Customers would need an upgrade to a 16-channel capable modem.

Time Warner’s notification letter says customers can swap out a company-owned cable modem for a 16-channel capable model, currently the Arris TG1672g, either by mail, through an area Time Warner Cable store, or with a service call. The usual modem rental fees still apply.

The TG1672g (download user manual) is a fully capable broadband and Wi-Fi home gateway that also supports Time Warner’s phone service:

  • 16×4 Channel Bonding
  • Full Capture Bandwidth Tuner
  • Multi Processor Technology with an Intel Atom Core Application Processor
  • DOCSIS® 3.0 and PacketCable™ 2.0 compliant design
  • 4 port Gigabit Ethernet Wireless Router
  • 3×3 Integrated Dual Band Concurrent
  • 2.4GHz and 5GHz 802.11n radios with Beam Forming
  • USB 2.0 Host Port
  • Upcoming support for DLNA and File Storage
  • Two FXS lines of carrier-grade VoIP with HD voice support
  • MoCA1.1 for in Home Video and Data distribution over Coax
  • Dual Stack IPv4/IPv6 Home Router
  • Internal Power Supply for Highest Reliability and reduced energy consumption
  • Battery backup: Single battery pack for reaching a full 8 hours of standby support

If picking up new equipment, a Time Warner representative will probably let you know if your account is flagged “Maxx-capable,” which means your neighborhood’s upgrade is imminent or complete. Time Warner may also want to swap out your set-top boxes if you subscribe to cable television, although readers report cable television service and the on-screen guide in Queens doesn’t look any different at present. The backup battery inside the cable modem is rated for up to 10 years of life and is replaceable by the user for around $60.

Customers who own their own cable modem might have to buy a new one if they are seeking the company’s fastest speeds. Time Warner’s latest approved modem list should guide what, if any, new equipment you might need. If you are considering buying your own modem, you might plan your purchase around the model(s) that support the speeds you want.

approved modems

Time Warner Cable’s Latest Approved Modem List

[flv]http://www.phillipdampier.com/video/TWC Techs Launch 300 Mbps Internet Speeds at Queens NY Hub 5-6-14.flv[/flv]
Technicians launch 300Mbps broadband speeds for Time Warner Cable customers in Queens, N.Y. (1:27)

Verizon: If Your Town Doesn’t Already Have a FiOS Commitment, Forget About Fiber

Verizon's FiOS expansion is still dead.

Verizon’s FiOS expansion is still as dead as Francisco Franco.

Verizon is prepared to watch up to 30% of their copper landline customers drift away because the company is adamant about no further expansion of its FiOS fiber to the home network.

Fran Shammo, chief financial officer at Verizon, told attendees of the Jefferies Global Technology, Media & Telecom Conference that Verizon will complete the buildout of its fiber network to a total of about 19 million homes, and that is it.

“Look, we will continue to fulfill our FiOS license franchise agreements,” Frammo said. “[We will] cover about 70% of our legacy footprint. So 30%, we are not going to cover. That is where we are still going to have copper.”

That is bad news for Verizon customers stuck with the company’s copper network because Verizon isn’t planning any further significant investments in it.

“We will continue to harvest that copper network and those customers and keep them as long as we can,” Frammo said. “But we will not be building FiOS out for those areas.”

In fact, Frammo admitted ongoing cost-cutting at Verizon’s landline division is allowing the company to shift more money and resources to its more profitable wireless network.

verizon goodbye

Verizon CEO Lowell McAdam doesn’t want to spend money on non-FiOS areas when more can be made from its wireless network.

“It is also taking cost structure out,” Frammo said.  “As I mentioned, the migration of copper to fiber has been very big for us. Our Lean Six Sigma projects have really significantly helped us in our capital investment in the wireline which is why I can put more money into the wireless side of the business.”

Verizon has shifted an increasing proportion of its capital investments towards its wireless division year after year, while cutting ongoing investment in wireline. Ratepayers are not benefiting from this arrangement, and critics contend Verizon landline customers are effectively subsidizing Verizon’s wireless networks.

Verizon will still complete the FiOS buildouts it committed to earlier, particularly in New York City, but it is increasingly unlikely Verizon will ever start another wave of fiber upgrades.

In fact, Michael McCormack, the Jefferies’ Wall Street analyst questioning Shammo at the conference foreshadowed what is more likely to happen to Verizon’s legacy copper customers.

“We have talked extensively in the past about the non-FiOS areas and I guess in my second reincarnation as a banker, I will try to help you get rid of those assets,” said McCormack.

Time Warner Cable Provides Details on Upgrades for New York City and Los Angeles

Phillip Dampier April 22, 2014 Broadband Speed, Competition, Consumer News 3 Comments

twcmaxTime Warner Cable reports it has unleashed major broadband speed upgrades for a handful of communities in New York and Los Angeles and is now delivering speeds up to 300Mbps.

After overhauling its network and neighborhood nodes, residential customers in Costa Mesa and West Hollywood, Calif., Staten Island and the Woodside neighborhood of Queens, N.Y., should now be getting faster broadband speeds ranging from 50Mbps for Standard (formerly 15Mbps) to 300Mbps for Extreme (formerly 50Mbps) service.

“These significant speed increases and network enhancements will allow our Internet customers to get the most out of their TWC experience,” said Time Warner Cable CEO Robert D. Marcus. “With this service transformation, our customers can enjoy all the ways they use TWC Internet even better, including streaming video, downloading music and more.”

Time Warner Cable’s senior vice president for corporate development Mike Roudi said Time Warner Cable expects to roll out similar upgrades nationwide over the next two years. But Comcast may have other ideas if it successfully completes its merger with Time Warner Cable by this time next year.

The cable company’s progress in rolling out upgrades is not as fast as their new top broadband speeds. Time Warner only expects to reach 200,000 customers with the new speeds by the end of June. The next areas scheduled for upgrades include:

  • California: Covina, Cypress, Hoover, Crenshaw District and Jefferson Park areas of Los Angeles;
  • New York: Upper Manhattan and more neighborhoods in Queens and Staten Island.

Time Warner said it expects to complete upgrades in New York and Los Angeles by the end of this year. No timeline was provided to start upgrades in other cities. Affected Time Warner customers will be contacted about replacing their existing DOCSIS 2 modem and getting set-top boxes for the all-digital television conversion that accompanies the upgrade.

[flv]http://www.phillipdampier.com/video/TWC Talks About New Customer Experience in NY LA 4-22-14.mp4[/flv]

Time Warner Cable’s Mike Roudi explains how the cable company is upgrading customers for faster broadband speeds and all-digital television service in this company-produced video. (1:49)

Tricky TV Antics: Wyoming, Nevada TV Stations Moving to Delaware, New Jersey

Phillip Dampier March 31, 2014 Consumer News, Public Policy & Gov't Comments Off on Tricky TV Antics: Wyoming, Nevada TV Stations Moving to Delaware, New Jersey
KJWY-TV was a station in Jackson, Wyo. But now it serves Philadelphia, Pa.

KJWY-TV was a station in Jackson, Wyo. But now it serves Philadelphia, Pa.

Two small television stations in Wyoming and Nevada with audiences in the thousands have packed up and are moving to bigger cities after exploiting a loophole in FCC rules.

KJWY, Channel 2 in Jackson, Wyo. used to relay television programs from a Casper station for the benefit of the 9,500 people living in the Teton County community. The station operated with just 178 watts — the lowest powered digital VHF station in the country. KVNV, Channel 3 in Ely, Nev., originally relayed Las Vegas’ NBC affiliate for the benefit of 4,200 locals. Both stations were purchased at a very low-cost by a mysterious partnership of buyers back east.

Today, KJWY has a new call sign – KJWP. It’s still on Channel 2, but the station is now licensed to operate from Wilmington, Del, with its transmitter located just across the border in Philadelphia. It’s one of the rare few television stations in the eastern half of the country that have “K” call letters usually assigned to stations west of the Mississippi River. KVNV is expected to follow to its new home in Middletown Township, Monmouth County, N.J., later this year. Its transmitter will have nothing but open water between northern New Jersey and nearby New York City — its intended target.

The two stations’ original combined audiences likely never exceeded 10,000, because both stations had very limited range for their transmitters which served two very small communities. But in the big cities of New York and Philadelphia, the stations can now reach a potential audience north of ten million and collect advertising revenue the stations in Wyoming and Nevada could only dream about.

PMCM, LLC., obviously had this in mind when it acquired the two stations in 2009. The principals behind PMCM already own six Jersey Shore radio stations in Monmouth and Ocean County under the name Press Communications, LLC.

How Congress and the FCC Opened the Door

wor PMCM discovered a little-known law that was originally introduced to help spur the launch of VHF television stations serving small Mid-Atlantic states shadowed by nearby large cities. In 1982, New Jersey Sen. Bill Bradley attached an amendment to an unrelated tax bill that required the FCC to automatically renew the license of any commercial VHF station that agrees to move to a state without one. The new law superseded nearly all the FCC’s other licensing regulations. At the time the law was passed, the only two states that were without any commercial VHF stations were Delaware and New Jersey.

That summer, RKO General, embroiled in a major scandal over illegal billing irregularities and deceiving regulators, thought it could save its New York station – WOR-TV – from threatened license revocation by agreeing to move from New York City to Secaucus, N.J. In agreeing to move the station, WOR would also expand much-needed coverage of New Jersey news and current affairs. But viewers barely noticed and by 1987 RKO General’s bad behavior got them booted out of the broadcasting business altogether after what FCC administrative law judge Edward Kuhlmann called a pattern of the worst case of dishonesty in FCC history. WOR’s new owners changed the call sign to WWOR-TV and the station’s home remains in Secaucus.

Two things happened after the mess with WOR. Bradley’s law remained on the books and America’s adoption of digital over the air television for full power stations meant channel number changes for many stations by the time the transition was complete in 2009. WWOR-TV relocated to UHF channel 38 (while still promoting itself as Channel 9) and Delaware’s only remaining VHF station is non-commercial WHYY Channel 12, a PBS station better known as hailing from Philadelphia. Once again, New Jersey and Delaware were without commercial VHF stations, a fact that did not escape the notice of PMCM.

Me-TV Launches in Philadelphia and New York

KJWP_LogoAfter a lengthy court battle with the FCC, PMCM successfully moved and relaunched KJWP, Channel 2, on March 1 as Philadelphia’s Me-TV affiliate. Although the transmitter power was raised, the station’s digital VHF signal still doesn’t reach very far, so its owners invoked “must-carry” with area cable systems, which means cable systems must carry the channel so long as the station does not ask for any payment.

The station’s reach is defined by the FCC far beyond its actual broadcast signal. Officially, the station can demand cable carriage as far south as Dover, Del., as far west as Lancaster, Pa., almost all of southern New Jersey and into northern New Jersey. Today, Comcast and other cable systems carry KJWP across Philadelphia and the Delaware Valley. Verizon FiOS is adding the station by this weekend and it is also available via satellite TV local station packages. Unlike larger stations fighting to be paid by cable systems, KJWP is happy to be carried by all without charge because it can sell advertising to a much larger potential audience. It plans to produce local programming, including news, which opens up even more advertising opportunities.

KVNV remains on the air in Ely for now as a My Family TV affiliate, showing a mix of family friendly and religious programs. But its days as a Nevada broadcast station are numbered. KVNV will officially sign-off in Ely for good in a few months and relaunch operations across the New York City market as New York’s official Me-TV affiliate. Like with KJWP, KVNV will keep its original call letters and invoke must-carry, which means the station is likely to appear on northern New Jersey Comcast systems, Time Warner Cable in Manhattan and other boroughs, as well as Cablevision on Long Island and across parts of Brooklyn.

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