Rural upstate New Yorkers can now obtain far faster broadband service as Time Warner Cable continues to expand DOCSIS 3 speed upgrades everywhere in New York… except Rochester.
Time Warner’s “Wideband” Internet service offering up to 50/5Mbps service became available this week for the 11,000 residents of Oneida, who have joined cities as large as New York and as small as Utica and Watertown in getting the cable company’s fastest possible broadband speeds.
Ironically, the most significant city in New York still off the upgrade list is Rochester, the city with New York’s second largest economy and home to more than one million residents across the region. Rochester was the city Time Warner Cable tried to use in New York for its 2009 test of Internet Overcharging schemes, claiming the usage limits would put Rochester high on the upgrade list for broadband expansion. While other cities in New York never faced the prospects of usage limits and overlimit fees, they have all managed to obtain upgrades residents of the Flower City have yet to receive.
“Since we introduced Wideband earlier this year in Syracuse and throughout Central New York, customers looking for extra online speed have embraced our new service and its many benefits,” Henry Pearl, Area V.P. of Operations told the Oneida Daily Dispatch. “In addition to blazing-fast speeds, those benefits include shared wireless for multiple users through home networking, backed by our years of experience and dedicated, local customer service.”
Wideband service offers 50/5Mbps service for $99.95/month or 30/5 Mbps service for $69.95/month.
Already available in New York City, Buffalo, Syracuse, Albany, Utica, and Watertown, Wideband will also be available in Binghamton as well as the New York counties of Tompkins, Jefferson and Cortland by fall.
Knology, a West Point, Georgia-based cable overbuilder, has acquired Sunflower Broadband in Lawrence (Douglas County), Kansas for $165 million cash.
Knology has been buying small, independent cable operators across the south and midwest to build its footprint and become a larger player in the heavily integrated cable television and broadband marketplace.
The company expects to acquire Sunflower partly from its own cash reserves and the balance from low interest loans.
Knology praised Sunflower Broadband’s advanced infrastructure — it has already deployed DOCSIS 3 broadband upgrades and uses a modernized hybrid fiber-coaxial cable network. Sunflower spends between $8-9 million annually in capital expansion, a level comparable to Knology.
The purchase of Sunflower opens additional potential purchasing opportunities for Knology in the region to add other cable companies to its portfolio.
In the beginning there was the vision. Forty-five years later, it was a spectacular reality. Today, the baton is being passed to a new owner.
One reader said the newspaper had a Messiah Complex.
Employees were informed this morning, but most will not know what impact, if any, will come from the sale until it closes in the fourth quarter of 2010.
The impact of the sale is drawing mixed reviews from Lawrence residents, some concerned about the loss of another locally-owned and operated business to an out-of-state “conglomerate,” while others believe the sale offers the potential for better service without irritating usage limits.
A Lawrence computer repair expert, “Dr. Dave” recognized the impact of Internet Overcharging schemes on Lawrence residents in a thorough analysis of the then-potential sale:
Sunflower stands apart from most Internet Service providers with its bandwidth caps. Knology and other suitors of Sunflower do not have these artificial limits. We’ll be free to use the internet at whatever speed we choose to pay for without fear of limits and overages. Online backups, security updates, and videos will be accessible without the worry of nasty additional fees.
Additionally, because our newspaper and television providers will be separated, the Journal World will be able to more accurately and fairly report news in Lawrence. No longer will they be limited by their vested interest in the cable company. Media consolidation is generally against FCC rules, but the loophole is that Sunflower is not seen as a “media” company. The loophole will be closed and growth of both companies will be natural and organic and both companies will be made stronger. We as citizens will trust the newspaper to accurately report the news and the Journal World will be restored to its role as watchdog for the citizens it serves. If the cable company isn’t acting in our best interest, I would trust the Journal World to report on it. Knology won’t be able to slack off and reduce the quality we’ve come to expect from Sunflower–the newspaper will see to that.
Knology claims it will get $5 million in “synergies” from the merger, much coming from volume discount programming purchases, a switch to Knology’s billing systems, and potential layoffs. However, since Sunflower Broadband’s operating area does not overlap existing Knology service areas, the impact on jobs may prove limited.
One impact subscribers may not miss is the end of Sunflower’s Internet Overcharging schemes. Sunflower is one of a handful of cable operators placing arbitrary limits on their customers’ broadband usage. Usage caps, speed throttles, and overlimit fees are all imposed on Sunflower’s customers.
Knology has never imposed similar schemes on their customers. Now may be a good time for Sunflower customers to let Knology management know they want an end to Sunflower’s profit-padding usage limits, especially considering AT&T U-verse, increasing competition in Lawrence, does not limit usage either.
The Internet video revolution will increasingly be blocked by Internet Service Providers who will leverage their duopoly markets with restrictive usage limits to keep would-be video competitors from ever getting their business plans off the ground.
William Kidd, industry forecaster for iSuppli, an industry analyst group, sees a future of Internet Overcharging schemes like usage caps, overpriced pay-per-use pricing, and other limitations designed to erect roadblocks for online video content, which increasingly threatens the cable-TV products of both cable and phone companies.
The latest scheme to limit usage of streaming media come not from concerns about bandwidth costs but rather the “unknown risks” online video could have for cable and phone companies’ other products.
Such risks, Kidd believes, will compel broadband providers to increasingly implement caps in order to mitigate any long-term gambles that providers might have to take to make streaming media available to home and mobile environments.
At present, content can be streamed over TV from online service offerings such as Hulu and Netflix, or accessed through a device such as the PlayStation from Sony Corp. In addition, new-media business models continue to emerge with the introduction of new platforms that circumvent services currently provided by traditional cable or satellite pay-TV providers.
The caps planned for implementation will sink virtually all of the video streaming services that are not partnered with cable and phone companies. Kidd notes the caps he’s seen offer limited viewing — as little as three hours for wireless 200kbps video streams or standard definition video streamed on wired networks for up to 25 hours per month. True HD viewing is simply not going to happen with caps on many providers planned to cut off viewing after only seven hours.
Business plans and would-be investors must take notice of what providers have in store for would be competitors, Kidd argues. Since the phone and cable companies maintain a near-monopoly on broadband, they ultimately control what Americans can do (and see) on their broadband accounts.
Rogers reduced usage allowances on several of its broadband plans days after Netflix announced a streaming service for Canadians.
One need only look to Rogers Communications in Canada for a timely example. Rogers promptly lowered usage limits on some of its broadband plans just days after Netflix announced a video streaming service for Canadians that could directly compete with the cable giant’s video rental stores and cable pay per view services.
“These new-media business models imagine that they don’t have to pay the network through which their data traverse,” he said. “However, such a theory is directly at odds with the ambitions of cable and satellite-TV operators, which increasingly are unwilling to provide heavy data access through their networks for free—especially if a way can be found to monetize ongoing data traffic into viable revenue streams.”
In addition, new Internet-born content providers wrongfully take for granted that the way their largely free content has been consumed now also will apply in the future to premium services. The assumption is a bad one, Kidd observed, because in order for consumers to consider the Internet as a true substitute for their big-screen TV, content would need to be comparable in both technical quality and entertainment value. And to achieve the same level of value, such content necessarily would be extremely bandwidth intensive.
As a result, for any number of these emerging TV-substitute models to work someday, one has to assume that the picture quality being proffered is acceptable for viewing on large-screen TVs.
But providers have a trick up their sleeves by implementing seemingly tolerable usage caps as high as 250GB per month, which seem generous by today’s usage standards. But they will be downright paltry tomorrow, especially if they do not increase over time, as online video increases in quality and size.
“By implementing caps now that don’t impinge on the way subscribers use the Internet today, cable and telco operators are able to create for themselves an advantageous situation,” Kidd said. “Under these circumstances, emerging media competitors must work more directly with the network owners before getting their services off the ground—as opposed to around them, as they may have previously hoped.”
That means giving them exactly what they want — a piece of the action and control over the content that crosses over their wires to broadband consumers.
Hank Hultquist, AT&T’s federal regulatory vice president, is taking questions on broadband Internet policy in an upcoming Washington Post piece.
Here is your chance to question AT&T about broadband issues ranging from Internet Overcharging schemes like usage caps and rationing experiments, Net Neutrality, U-verse and DSL broadband expansion, and AT&T’s involvement in the public policy arena.
AT&T is currently seeking major changes to the $8 billion Universal Service Fund that helps subsidize phone service for rural Americans. AT&T wants to see that fund expanded to subsidize broadband improvements, which will directly benefit AT&T as it is among the top recipients of USF funds. With 16 million current broadband customers and a service area that extends into the often-rural midwest and southern parts of the country, AT&T could receive a windfall in federal funds to pay for broadband service it doesn’t provide many areas today.
But what kind of broadband service will AT&T offer? The company recently concluded a trial limiting use of its AT&T DSL service to customers in Beaumont, Tex., and Reno, Nev. AT&T claims it is currently analyzing the results of that trial, and could bring usage limits on all of its customers. Feel free to pose your own questions in the comments section of the Washington Post article (reg required) or sending an e-mail to Cecilia Kang ([email protected]) no later than Friday morning.
Scott Cleland, who runs the dollar-a-holler, broadband-industry funded astroturf group Net Competition already has his question in:
Shouldn’t those broadband Internet users (consumers or big businesses), who use the most bandwidth and benefit the most from faster more ubiquitous broadband, contribute relatively more to the Universal Service fund than those consumers and businesses that use much less bandwidth? Isn’t that the basic fairness principle that has long undergirded the current Universal Service fund, which is based on long distance usage/minutes?
Scott Cleland
Chairman, NetCompetition.org an eforum supported by broadband interests
Do you want to pay the higher broadband bills that Cleland advocates?
Kang promises to include as many of your questions as possible and post the Q&A early next week.
Tim Conway's "Old Man" character from the Carol Burnett Show would be right at home using the Internet in these areas.
Nick Saint at the Business Insider has been sifting through some of the raw data released last week by the Federal Communications Commission regarding broadband service in the United States. He’s managed to identify the 10 worst counties in America for broadband service based on statistics from 2008. But two of those probably should have never been on the list. More on that later.
Harrison County, Mississippi — A single pond in Harrison County is the only known habitat of the critically endangered dusky gopher frog. It doesn’t have broadband, and neither do most of the residents of this beleaguered part of southern Mississippi. The cities of Gulfport and Biloxi are in Harrison County, an area torn up by hurricanes from Camille to Katrina. Now, the beaches are coated in BP oil. Harrison County can’t get a break. Cable One and AT&T are the primary providers. Cable One’s dreadful service only reaches well-populated areas and AT&T has taken its sweet time expanding DSL service in the area.
Imperial County, California — The nation’s lettuce basket, Imperial County communities live on a very low fiber-optic diet. While the soil is rich for crops, the people who plant and harvest them are not. El Centro, the biggest city, has some broadband available, but with the city having the nation’s highest unemployment rate (27.3 percent), many can’t afford it. Once in farm country, cable doesn’t offer service and DSL is hard to come by.
Corson County, South Dakota — Representative of the pervasive problem of broadband unavailability on Native American lands, a large part of Corson County includes the Standing Rock Indian Reservation. Saint notes the FCC found just 12.5 percent of Native Americans subscribe to broadband service, compared to 56 percent of the rest of us.
Ector County, Texas — Odessa’s hometown America-charm was put on display for all to see on NBC’s Friday Night Lights, which celebrated small town high school football. The reality is less exciting. Like Harrison County, Ector residents are stuck with Cable One, which loves Internet Overcharging schemes and spied on its Alabama broadband customers. Good ole AT&T grudgingly provided DSL, if you could get it, until mid-2009 when U-verse finally started to show up. Now large parts of the county outside of Odessa can’t get that either.
San Juan, Puerto Rico — Usually considered an afterthought by American telecommunications companies, Puerto Rico has long suffered with low quality service. Caribbean Net News: “Puerto Rico’s broadband penetration rate is unacceptable, with less than 40% of households subscribing to broadband services”, said Carlo Marazzi, President of Critical Hub Networks. “While there are many factors at play, broadband in Puerto Rico is simply too expensive and too slow, when compared to the rest of the nation. Broadband Internet service in Puerto Rico is 60% more expensive and 78% slower than the United States national median. In a report published this year by the Communication Workers of America (CWA) which ranked broadband speeds in the 50 states, Puerto Rico and the District of Columbia, Puerto Rico was ranked in last place (52nd place).
Jasper County, Missouri — Saint noted 18 percent of Jasper County lives below the poverty line, which is not exactly attractive to broadband investment. Jasper County’s broadband needs are barely met by a cable provider, AT&T, and for some, an electric utility operating a Wireless ISP, providing service where cable and DSL don’t go. For Jasper County residents, the challenge can be cost as much as access.
Appomattox County, Virginia — Every student known Appomattox was the last stand of Confederate leader Robert E. Lee during the Civil War. Today, residents there are worked to their last nerve because they can’t easily obtain high speed Internet. There is no DSL service from the phone company and only limited cable service. But at least the county is trying. Let’s let John Spencer, assistant county administrator, tell you in his own words what Appomattox County is doing to deliver broadband for its 14,000 residents:
Bristol Bay Borough, Alaska — The epitome of rural America, large swaths of Alaska are dependent on subsidies paid from the Universal Service Fund for basic telephone service. Outside of large cities, cable television is a theory. Telephone company DSL service and wireless are the predominate broadband technologies in rural, expansive Alaska. For many areas, both are awful. Bristol Bay Borough is known as the “Red Salmon Capital of the World,” if only because there are far more salmon than there are fishermen to catch them. Internet access for many of the area’s 953 residents means a trip to the Martin Monsen Library, which offers free Wi-Fi for limited access. If you want Internet at home, it will cost you plenty:
Wireless Internet Access – Bristol Bay Internet/GCI
$26/month
Up to 56K up/down
1 e-mail address
5 MB e-mail storage
1 GB data throughput
Limit 1 computer
$51/month
Up to 56K up / 256K down
2 e-mail addresses
5 MB storage per address
5 MB of web space
2 GB data throughput
Limit 1 computer
$101/month
Up to 56K up / 256K down
4 e-mail address
5 MB storage per address
10 MB of web space
3 GB data throughput
Limit 3 computers
That is the most expensive and slow “broadband” we’ve ever encountered, and with a usage limit of just 3GB per month, it’s for web browsing and e-mail only.
Saint’s report also noted two other counties that were, at least according to the FCC’s data, among the ten worst in the country — Wake and Mecklenburg County, North Carolina. That includes the cities of Charlotte and Raleigh, which clearly have had access to at least 4Mbps service for several years now. Even Saint is skeptical, suspecting incomplete data is perhaps responsible for the two North Carolina counties ending up on the list.
Be Sure to Read Part One: Astroturf Overload — Broadband for America = One Giant Industry Front Group for an important introduction to what this super-sized industry front group is all about. Members of Broadband for America Red: A company or group actively engaging in anti-consumer lobbying, opposes Net Neutrality, supports Internet Overcharging, belongs to […]
Astroturf: One of the underhanded tactics increasingly being used by telecom companies is “Astroturf lobbying” – creating front groups that try to mimic true grassroots, but that are all about corporate money, not citizen power. Astroturf lobbying is hardly a new approach. Senator Lloyd Bentsen is credited with coining the term in the 1980s to […]
Hong Kong remains bullish on broadband. Despite the economic downturn, City Telecom continues to invest millions in constructing one of Hong Kong’s largest fiber optic broadband networks, providing fiber to the home connections to residents. City Telecom’s HK Broadband service relies on an all-fiber optic network, and has been dubbed “the Verizon FiOS of Hong […]
BendBroadband, a small provider serving central Oregon, breathlessly announced the imminent launch of new higher speed broadband service for its customers after completing an upgrade to DOCSIS 3. Along with the launch announcement came a new logo of a sprinting dog the company attaches its new tagline to: “We’re the local dog. We better be […]
Stop the Cap! reader Rick has been educating me about some of the new-found aggression by Shaw Communications, one of western Canada’s largest telecommunications companies, in expanding its business reach across Canada. Woe to those who get in the way. Novus Entertainment is already familiar with this story. As Stop the Cap! reported previously, Shaw […]
The Canadian Radio-television Telecommunications Commission, the Canadian equivalent of the Federal Communications Commission in Washington, may be forced to consider American broadband policy before defining Net Neutrality and its role in Canadian broadband, according to an article published today in The Globe & Mail. [FCC Chairman Julius Genachowski’s] proposal – to codify and enforce some […]
In March 2000, two cable magnates sat down for the cable industry equivalent of My Dinner With Andre. Fine wine, beautiful table linens, an exquisite meal, and a Monopoly board with pieces swapped back and forth representing hundreds of thousands of Canadian consumers. Ted Rogers and Jim Shaw drew a line on the western Ontario […]
Just like FairPoint Communications, the Towering Inferno of phone companies haunting New England, Frontier Communications is making a whole lot of promises to state regulators and consumers, if they’ll only support the deal to transfer ownership of phone service from Verizon to them. This time, Frontier is issuing a self-serving press release touting their investment […]
I see it took all of five minutes for George Ou and his friends at Digital Society to be swayed by the tunnel vision myopia of last week’s latest effort to justify Internet Overcharging schemes. Until recently, I’ve always rationalized my distain for smaller usage caps by ignoring the fact that I’m being subsidized by […]
In 2007, we took our first major trip away from western New York in 20 years and spent two weeks an hour away from Calgary, Alberta. After two weeks in Kananaskis Country, Banff, Calgary, and other spots all over southern Alberta, we came away with the Good, the Bad, and the Ugly: The Good Alberta […]
A federal appeals court in Washington has struck down, for a second time, a rulemaking by the Federal Communications Commission to limit the size of the nation’s largest cable operators to 30% of the nation’s pay television marketplace, calling the rule “arbitrary and capricious.” The 30% rule, designed to keep no single company from controlling […]
Less than half of Americans surveyed by PC Magazine report they are very satisfied with the broadband speed delivered by their Internet service provider. PC Magazine released a comprehensive study this month on speed, provider satisfaction, and consumer opinions about the state of broadband in their community. The publisher sampled more than 17,000 participants, checking […]