At least “dozens of people” in Wisconsin found they could not reach 911 because of Frontier’s repeated network failures. WSAW in Wausau reports in a special investigation that Frontier’s ongoing problems may be putting the elderly at risk. (6:02)

In this follow-up story, WSAW reports that local officials in Marathon County, Wis. need a long-term solution to Frontier’s growing service problems that often leave local customers without service “for weeks.” (1:25)

KRCR-TV in Redding, Calif., covers the increasing number of phone and internet failures afflicting area Frontier customers, leaving many in cell signal-challenged areas with no way to reach friends, family, or 911. (2:14)

In Steubenville, Ohio some residents fear Frontier’s alleged neglect of their utility poles is putting people’s safety in jeopardy. WTOV reports that Frontier is attempting to “pass the buck” to Ohio taxpayers to keep trees and brush clear from their poles. (2:45)

In Wausau, Wis., one local woman is speaking out about Frontier’s dismal performance as she passes nine weeks without a working landline. Frontier is in no hurry to fix the problem. WAOW-TV reports. (2:24)

In West Virginia, thousands of complaints are rolling into the Public Service Commission regarding Frontier’s deteriorating phone and internet service. As the problems get worse, an ongoing state audit is documenting problems at Frontier as the state decides what it can do next. WCHS in Charleston reports that many West Virginians have only one choice for phone and internet service. (5:59)