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Wi-Fi Ripoff? NYC Parks Hand Over Wireless Space to Time Warner and Cablevision

NY City Council members are reviewing an application by Time Warner Cable and Cablevision to offer Wi-Fi services in 32 New York-area parks… for a fee that could bring the companies as much as $10 million dollars a year in new revenue.

The controversial proposal would frustrate efforts by the nonprofit group NYCWireless to find free Wi-Fi providers to deliver service in New York’s public parks.

In September, the city of New York renewed franchises for both Cablevision and Time Warner Cable that included a commitment to spend $10 million to install Wi-Fi service in area parks.  But nobody said the companies had to provide the service for free.

Instead, users will only get free samples — up to three ten-minute sessions per month.  Additional time on the network will cost 99 cents per day.  Cable customers will get unlimited access for free.

Dana Spiegel, executive director of the nonprofit NYCWireless, says handing over the wireless space in public parks to private fee-based providers is “absolutely unconscionable.”

City council members don’t have a final say over the deal — a state commission does — but intends to investigate the deal and its fairness to New York residents.

Verizon FiOS has a growing presence in New York City, and those customers would be locked out of free Wi-Fi access on the proposed park network.

NYCWireless offered the council several reasons why relying on cable companies to deliver public park Wi-Fi was not a great deal:

First, the plan does not establish any form of “Free Public Wi-Fi”, an amenity of New York City parks since NYCwireless began our work, and one replicated by the Parks Department and many other organizations around the City. Free Public Wi-Fi Hotspots were a very significant recommendation of the Diamond Consulting “Broadband Needs Assessment Study,” and the “Free” part of these public hotspots are exactly the part of these amenities that make them so valuable and essential for local residents.

Make no mistake: DoITT’s plan establishes a $1 per day fee for internet service in parks. There may be a few free 10-minute blocks per month, and there may be ways to hide the $1 per day charge in a resident’s cable service internet bill, but with DoITT’s plan, NYC won’t have Free Wi-Fi. We’ll have $1 per day Wi-Fi, delivered to public spaces that are maintained by our tax dollars, paid to a couple of huge private corporations.

In fact, Cablevision and Time Warner Cable stand to make tens of millions of dollars per year providing this service. Central Park gets about 25m visitors per year, and if we ignore all other parks, and figure that fewer than half of those visitors buy one day of internet service per year, Time Warner Cable and Cablevision get paid $0.99 x 10 million visitors = $10,000,000.

Second, the industry standard for gaining access to such types of subscription service as are contemplated by DoITT and the cable companies requires that a prospective user of a fee-based Parks Hotspot will need to create an account and enter their billing information. This requires the submission of identity, address, and credit card information into a web form prior to gaining access to the hotspot. Essentially, by promoting this solution, DoITT is pushing NYC citizens and visitors to hand over deeply personal and secure information to a private organization over which neither the user nor DoITT has any control.

Contrast this to the way that NYCwireless offers free Wi-Fi to citizens: we do require registration of a user account so that we can track agreement to our Acceptable Usage Policy. However we require only a valid email address. No billing address, no credit card, no other identity information.

Personally, I am fearful of handing over such information to such private organizations, though I have in the past. But I am more fearful for the harm that will be done to those that depend more significantly upon Park Hotspots. How many city residents don’t have a credit card? How many children in playgrounds who couldn’t get a credit card even if they wanted to? Adults? How many city residents live in neighborhoods that are otherwise safe, but in which they would prefer not pulling out their wallet and a credit card just to get what should be Free Internet Access? How many city residents depend upon Free Wi-Fi because they live below the poverty line, and because they can’t afford or don’t want cable internet, cannot afford the $5 it would cost them to get internet access in a city park during the week?

Lastly, because of DoITT’s “whole package solution”, most NYC residents and visitors won’t see any Wi-Fi, for free or for fee, for years, since local organizations that would otherwise have sponsored the creation of a Free Public Wi-Fi Hotspot say “oh, well, the city is going to do this someday, so we won’t bother doing this now for our community.” If past experience is any predictor of future performance, it will be years before the first Paid Wi-Fi Hotspot is opened, and many more before many others are opened, if at all. Meanwhile, DoITT’s actions will have stopped in its tracks any plans for more hotspots that local organizations may be contemplating.

[flv width=”640″ height=”500″]http://www.phillipdampier.com/video/NY 1 Time Warner Cable Offers Free WiFi Hotspots For City Customers 3-26-10.flv[/flv]

NY1 reported on Time Warner Cable’s expanded Wi-Fi hotspots in New York in this story from last March.  (1 minute)

AT&T Tries to Solve Wireless Congestion in NYC By Giving Away Free Wi-Fi

Phillip Dampier May 26, 2010 AT&T, Broadband Speed, Consumer News Comments Off on AT&T Tries to Solve Wireless Congestion in NYC By Giving Away Free Wi-Fi

AT&T is having trouble meeting the wireless needs of its customers in major cities like New York and San Francisco, so it is experimenting with free Wi-Fi connections in particularly crowded parts of its service area.

AT&T’s Wi-Fi “hotzone” launched Tuesday in Times Square.  The service has been installed near 7th Avenue between 45th and 47th street, and is designed for outdoor users.  Any AT&T customer can connect to the service with any Wi-Fi capable device.

AT&T has been promoting free use of its indoor Wi-Fi connections for customers for well over a year because it helps reduce demand on its 3G mobile broadband network.  Developing outdoor hotzones in densely populated cities like New York could offload considerably more traffic from congested 3G cell sites.

The company hopes that free Wi-Fi will prove more attractive to customers than 3G because it can deliver faster speed connections and won’t suffer from slowdowns that have become all too common on the company’s 3G network.

If the experiment proves successful, AT&T will consider expanding it to other cities where the company faces congestion issues.

AT&T's Hotzone in Times Square covers a narrow outdoor area bordering W. 45th Street and W. 47th Street near 7th Avenue.

Protecting Your Turf: Cablevision Seeks to Provide Wi-Fi On Long Island/Metro North Railways

optimumWhen Verizon FiOS is moving in on your turf, one way to preserve customers is to hand out free Wi-Fi service for your customers on-the-go.  Cablevision’s Optimum Wi-Fi service aims to do just that, with thousands of Wi-Fi hotspots installed across metropolitan New York, Connecticut and New Jersey.  Many hotspots can be found at shopping centers, on main streets and train platforms, in parks, marinas, and at sports fields.  The company claims Optimum WiFi, running for a year now, is already available at nearly 96% of commuter rail platforms and station parking lots serving Long Island and Westchester County.

Now the company wants to extend access into the trains commuters across the area ride every day and evening.  The New York Metropolitan Transportation Authority has been seeking proposals to provide Wi-Fi to customers.  Cablevision has filed a proposal to provide the service in partnership with the MTA, providing access to Cablevision customers at no charge, and perhaps sharing revenue with the MTA for non-Cablevision customers signing up for temporary access.

“As one of the nation’s leading telecommunications providers and a well-established local company that has already made a significant commitment to deploying Optimum WiFi across the New York metropolitan area, Cablevision is uniquely positioned to quickly and seamlessly deliver a high-quality WiFi network across the LIRR and Metro North railroad system,” said Kevin Curran, Cablevision’s senior vice president of wireless product development. “We have delivered a proposal that would provide significant benefits to all parties, and are excited and encouraged by the prospect of providing Optimum WiFi service to the MTA and its ridership. We look forward to participating in a process that will result in the availability of fast and reliable WiFi service on the railroads.”

[flv width=”438″ height=”360″]http://www.phillipdampier.com/video/Intro to Optimum WiFi.flv[/flv]

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p style=”text-align: center;”>Cablevision’s Introduction to Optimum WiFi


Binghamton To Expand Free Wi-Fi in Downtown Region – Encourages Residents To Share Their Connection

Phillip Dampier July 22, 2009 Community Networks, Public Policy & Gov't, Video 14 Comments
The city of Binghamton, NY offers free Wi-Fi service to its residents

The city of Binghamton, NY offers free Wi-Fi service to its residents

The city of Binghamton, in southern New York, had an innovative idea in 2008 — to offer citizens free wireless access to the Internet across the entire downtown region, with the help of a private-public partnership.  More than 20 “access points” were installed by the city and Plexicomm, LLC, a private partner in the venture.  The Binghamton WiFi service launched last summer and has caught on like wildfire.

Binghamton WiFi Repeater helps extend the network

Binghamton WiFi Repeater helps extend the network

In addition to its popularity, which has tripled since 2008 with more than 82,000 logins, it’s also affordable.  The city of Binghamton pays just $3,650 a month on a two year contract, with some of that cost recouped with advertising that users see when first logging into the service.  The state also covered 50% of the cost for the first year.  It’s also unique, because the city encourages area businesses and residents to consider helping spread the reach of the network with the purchase and installation of their own wireless repeater, priced at $199.  Wi-Fi signals are generally better outside than indoors, but businesses can add the wireless repeater, placing it near a window or door, and make that signal available to customers located well within the building.

Apartment owners and even charitable consumers who believe in sharing the good fortune of free Internet are purchasing and installing repeaters to improve reception for their tenants or neighbors.  In addition to the “viral network” of Internet enthusiasts sharing and expanding the network independently, the city has also been able to afford officially extending the network with additional rooftop wireless “access points.”

The project has enthusiastic support from city officials, who continue to dedicate resources to it even while other city services come under review for budget cuts.

It also allows the city to get important civic and public information out to city residents who use the service.

Binghamton’s Wi-Fi business model is based on the premise that the most successful Wi-Fi public-private partnerships are free and open to the public, sustained with “captive advertising” as customers login to the service.  Customers are forced to view ads for 15-30 seconds while logging in, giving advertisers a better chance of having their messages seen by the online user.

The service is also not designed to directly compete with private providers, which include Time Warner Cable’s Road Runner service and Verizon DSL.  Although the maximum speed of the network is comparable to DSL – up to 3Mbps downstream and 768kbps upstream, Wi-Fi can suffer signal-related slowdowns as well as congestion.  The service is designed for web page browsing and e-mail, and light access of higher bandwidth applications such as online multimedia.

Several videos detailing the ongoing development of Binghamton WiFi can be found below the jump.

… Continue Reading

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