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Time Warner Cable Wins Cheap Hydropower from New York State for Its Buffalo Call Center

Phillip Dampier March 27, 2014 Consumer News, Public Policy & Gov't 1 Comment

timewarner twcTime Warner Cable is one of three New York businesses that are the latest to be awarded almost 1 megawatt of inexpensive hydropower under the state’s ReCharge New York program.

The cable company was allocated 176 kilowatts of electricity for its new call center in Buffalo from the Power Authority’s hydroelectric plants in Lewiston and Massena, and from the open market. In return, it plans to add 152 new jobs in Buffalo.

The program is designed to encourage businesses to increase investment in New York communities. Most of the inexpensive power awarded recently went to Pratt and Whitney in Middletown in the Hudson region and to six businesses on Long Island.

“ReCharge NY is one of the strongest tools in the Empire State’s economic development arsenal,” Governor Cuomo said. “Low-cost power for businesses has helped create thousands of high-impact jobs in local communities, and its ripple effect of ReCharge NY can be felt statewide. Innovative initiatives like ReCharge NY continue to establish New York as a great place for businesses to thrive and grow.”

Comcast Likely to Enter Electricity Business in Pennsylvania

Phillip Dampier January 23, 2014 Comcast/Xfinity, Consumer News, Public Policy & Gov't 2 Comments

Comcast oregonComcast is likely getting into the electricity business in Pennsylvania, offering customers a “quad play” bundle of Internet, telephone, television, and electricity service with discounts for one or more services.

Robert Powelson, chairman of the Pennsylvania Public Utility Commission broke the news with an announcement that Comcast had teamed up with a retail electric supplier in the state with plans to roll out service as soon as late this year. NRG Energy spokesman Dave Knox acknowledged his company was “working with Comcast on a new initiative.” In order to expand their business, such a business may have employed services like those new and improved Business Cards.

The service will be offered as part of Pennsylvania’s competitive energy market, which allows residents to choose their electricity supplier. Under the plan, Comcast will effectively be a reseller — it won’t enter the power generation business directly. NRG Energy will handle the electricity supply, pick up Comcast as a super-sized bulk buyer, and extend the company volume discounts that would appeal to customers.

NRG owns Energy Plus, a retail supplier in Philadelphia that already specializes in bundling electrical supply with affinity programs that reward customers with cash and airline miles.

Nearly 40 percent of Pennsylvania residents have switched utility companies similar to ones featured on Smarterbusiness.co.uk, often for discounts, sign-up bonuses, or for renewable energy.

defg-retail-electric-competition2014

Many states offer residents and businesses a choice for their energy supplier.

nrgThe state of Texas is the largest deregulated power market in the country, where hundreds of suppliers compete in the retail energy market. Pennsylvania wants to attract suppliers that currently sell power in other states by shaking up the state’s electricity market. A state bill before the legislature would end “default service,” which automatically enrolls new customers with the incumbent provider. Pennsylvania Senate Bill 1121 would require residents to select a power company and give them $50 to complete enrollment. Customers who don’t make a choice will be put up for auction, with suppliers bidding for their business. The winning bidder gets the customer unless or until they choose a supplier themselves.

SB1121 could be a consumer’s nightmare, however, because non-consenting customers — many elderly — could wind up with a high-bidder that can immediately charge whatever it wants for service in the deregulated marketplace. The bill is opposed by the AARP, the Pennsylvania Office of the Consumer Advocate, the Pennsylvania Utility Law Project and many other consumer advocacy organizations that consider the measure unnecessary. In a recent AARP survey, almost 70% of 50+ residents — the ones most likely to be confused by changes in the electric marketplace — supported continuing with default electric plans.

There is growing interest in the power sector among technology companies, as evidenced by Google’s recent $3.2 billion acquisition of Nest, which produces intelligent home thermostats.

Staking the Heart of the Power-Sucking Vampire Cable Box

vampire-power-1-10964134Two years after energy conservation groups revealed many television set-top boxes use almost as much electricity as a typical refrigerator, a voluntary agreement has been reached to cut the energy use of the devices 10-45 percent by 2017.

The Department of Energy, the Natural Resources Defense Council, the American Council for an Energy-Efficient Economy, the Appliance Standards Awareness Project, the Consumer Electronics Association, and the National Cable & Telecommunications Association agreed to new energy efficiency standards for cable boxes expected to save more than $1 billion in electricity annually, once the new equipment is widely deployed in American homes. That represents enough energy to power 700,000 homes and cut five million tons of CO2 emissions each year.

“These energy efficiency standards reflect a collaborative approach among the Energy Department, the pay-TV industry and energy efficiency groups – building on more than three decades of common-sense efficiency standards that are saving American families and businesses hundreds of billions of dollars,” said Energy Secretary Ernest Moniz. “The set-top box efficiency standards will save families money by saving energy, while delivering high quality appliances for consumers that keep pace with technological innovation.”

DVR boxes are the biggest culprits. American DVRs typically use up to 50W regardless of whether someone is watching the TV or not. Most contain hard drives that are either powered on continuously or are shifted into an idle state that does more to protect the life of the drive than cut a consumer’s energy bill. A combination of a DVR and an extra HD set-top box together consume more electricity than an ENERGY STAR-qualified refrigerator-freezer, even when using the remote control to switch the boxes off.

NRDC Set-Top Boxes  Other Appliances-thumb-500x548-3135

Manufacturers were never pressed to produce more energy-efficient equipment by the cable and satellite television industry. Current generation boxes often require lengthy start-up cycles to configure channel lineups, load channel listings, receive authorization data and update software. As a result, any overnight power-down would inconvenience customers the following morning — waiting up to five or more minutes to begin watching television as equipment was switched back on. As a compromise, many cable operators instruct their DVR boxes to power down internal hard drives when not recording or playing back programming, minimizing subscriber inconvenience, but also the possible power savings.

In Europe, many set-top boxes are configured with three levels of power consumption — 22.5W while in use, 13.2W while in standby, and 0.65W when in “Deep Sleep” mode. More data is stored in non-volatile memory within the box, meaning channel data, program listings, and authorization information need not be re-downloaded each time the box is powered on, resulting in much faster recovery from power-saving modes.

The new agreement, which runs through 2017, covers all types of set-top boxes from pay-TV providers, including cable, satellite and telephone companies. The agreement also requires the pay-TV industry to publicly report model-specific set-top box energy use and requires an annual audit of service providers by an independent auditor to make sure boxes are performing at the efficiency levels specified in the agreement. The Energy Department also retains its authority to test set-top boxes under the ENERGY STAR verification program, which provides another verification tool to measure the efficiency of set-top boxes.

Comcast, DirecTV, DISH Network, Time Warner Cable, AT&T, Verizon, Cox Communications, Charter Communications, Cablevision, Bright House Networks and CenturyLink will begin deploying new energy-efficient equipment during service calls. Some customers may be able to eventually swap equipment earlier, depending on the company.

[flv]http://www.phillipdampier.com/video/WCCO Minneapolis Check Your Cable Box 6-27-11.mp4[/flv]

WCCO in Minneapolis reported in 2011 cable operators like Comcast may make subscribers wait 30 minutes or more for set-top box features to become fully available for use after plugging the box in. (1:50)

Your New Meter Reader May Be Verizon Wireless; Company Moving Into Cell-Based Meters

Phillip Dampier September 30, 2013 Consumer News, Verizon, Wireless Broadband 1 Comment

meterThat bi-monthly visit from your local utility’s meter reader may eventually be a thing of the past.

Verizon Communications is moving rapidly to establish itself as an “end to end smart grid solutions provider,” providing utility smart meters for gas, electric, and water service that communicate over Verizon Wireless’ cellular network.

“We’re in the midst of a pilot right now, and what we’re piloting is more than the meter data management — we have a meter-to-cash system that includes an advanced metering infrastructure partner as well,” said Ernie Lewis, industry partner with Verizon’s global energy and utility practice.

Verizon hopes to capitalize on forthcoming smart meter adoption, replacing current mechanical meters for natural gas, electricity and water with new electronic meters that have two-way wireless communications capability with the parent utility. Smart meters can offer customers time of day savings for running high consumption appliances during off-peak hours, automatically deliver meter readings to the utility without having to dispatch an army of meter readers to customers’ homes, and support pay-per-use billing that turns the power off when your prepaid account is depleted.

Verizon will manage the potential data demands of such services through cloud networks, potentially through its acquired subsidiary Terremark. Verizon already operates its own energy and utilities enterprise solutions business.

 

AT&T Wants to Introduce You to Prepaid Electric Service

Phillip Dampier August 22, 2013 AT&T, Consumer News, Verizon, Video, Wireless Broadband 2 Comments
The meter is lurking

The meter is lurking

AT&T may soon approach your electricity provider to encourage the introduction of prepaid electrical service, powered by AT&T’s wireless network.

AT&T is looking beyond traditional cell phone service to keep profits flowing into its lucrative wireless business. A growing segment of revenue is anticipated to come from so-called “machine to machine” communications. One application, Meter Data Management (MDM), provides connectivity to wireless-enabled smart utility meters, and is expected to grow 300 percent to $221 million by 2014.

Although now uncommon in the United States, prepaying for electric service is found in many parts of the world where cash-strapped consumers tend to renege on the bill. With late and non-paying customers remaining a consequence of the current American economy, AT&T is encouraging utilities to adopt pay-for-use technology that will cut the 10 percent of late-payers off the grid and save utilities money spent to collect past-due bills.

AT&T argues the next generation of “smart meters” can do a lot more than report meter readings over a wireless network. The technology can be leveraged to offer risk-free utility service, targeting credit compromised customers and those seeking to avoid billing surprises from excessive energy use.

Customers switched to prepaid electric service fill their meter with an allotment of energy usage from prepaid top-up cards sold by area convenience stores, supermarkets and even street vendors. Customers can also use credit cards or authorize checking accounts to be debited on a regular basis. Customers who exceed their allowance quickly find their service shut off automatically, depending on state laws. Making a payment switches the power back on within minutes.

att_logo“Nearly 30 percent of people are on a prepay mobile plan in 2013,” said Ed Davalos, lead product marketing manager at AT&T, during a recent Greentech Media webinar. “That cannot be overlooked. The consumer has already changed.”

Getting utilities to adopt the system may require AT&T, in partnership with other vendors, to front some of the costs to switch to smart meter and prepaid billing technology. A study commissioned by AT&T found the biggest hurdle to adopting prepaid electric service is understanding who pays to implement it. One-third of American utility companies would launch prepaid service if it could be done for no or low-cost. Another one-third say they would seriously consider it if someone else put up the money to introduce it.

Since customers can only use energy they already paid to use, there is no payment risk to the utility company. AT&T estimates nearly 10 percent of all utility customers receive disconnect notices every month. The utilities eventually cut service to 3-5 percent of those who still don’t pay, which usually requires a truck to be sent to the customer’s home.

Using prepaid electric service offers utilities the power to switch off service at the office without a costly truck roll and prevent customers from running up an enormous past due balance. If just 10 percent of customers switched to prepaid electric service, AT&T estimates an average utility with 250,000 customers would save $5-15 million per year in costs. Those using prepaid service are so wary of exceeding their power allowance, they use about 11 percent less electricity than non-prepaid customers, reducing demand on electricity generation.

This cellular module is designed to fit within many power meters.

This cellular module is designed to fit within many power meters.

Customers enrolled in prepaid service get to check their energy usage and some utilities offer different rates depending on the time of day. That means cost-conscious customers might hold off doing laundry until rates drop overnight. Others might avoid air conditioning use in the late afternoons, when fluctuating power rates are typically at their highest.

Campbell McCool, chief marketing officer of SmartSynch said the actual costs to the wireless network to manage prepaid was “well under” $0.50 per meter, per month — and SmartSynch executives have offered it can be as little as pennies per meter, per month depending on volume.

Verizon is also involved in the business, announcing a partnership with eMeter to offer cloud-based, scalable MDM for utilities.

Forty-two percent of U.S. electric customers now have digital meters, up from less than 5 percent in 2008. In 2015, more than 50 percent will have them, according to one consultant.

With the introduction of smart meters come risks, warns some consumer advocates.

Last month, the U.S. power market regulator moved towards charging JPMorgan with manipulating higher fluctuating electricity prices with fraudulent trading schemes, impacting customers in California and the Midwest.

Third party electricity marketers have also become a problem in many deregulated power states, with come-ons ranging from rebate checks to introductory rates that expire and leave the customer paying skyrocketing electricity rates well above the cost of buying service direct from the local utility. Many also impose lengthy contracts with steep early termination fees.

Smart meters allow utility providers to conjure up a number of marketing programs, such as a “free power day” offered once per week. Customers signing up for promotions like that typically avoid running the washing machine, dryer, and dishwasher except on days when they won’t pay to use the appliances. Others have to wait until after midnight for savings to kick in from overnight energy discounts.

But many of the programs have been designed to promise more savings than they deliver. Power providers have been criticized for aggressive door-to-door marketing, fraudulent utility switches reminiscent of days when phone customers found their long distance carrier switched without their permission, and tricky promotional checks that, once deposited, commit a customer to several years of service with a provider at whatever rates they choose to charge.

But lack of savings isn’t the only problem. In Texas, utilities can cut power service to customers within 24 hours of warning them they have exhausted their prepaid balance.

[flv width=”480″ height=”380″]http://www.phillipdampier.com/video/ABS-CBN Regulators promoting use of prepaid electricity 10-25-12.flv[/flv]

In the Philippines, prepaid electric service was introduced to cope with customer complaints about high electricity rates. ABS-CBN News reports the meters don’t cut the price of electricity, they just help customers better manage bills by suggesting ways to reduce usage. (Oct. 2012) (2 minutes)

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