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Hurricane Sandy’s Wrath on Telecommunications Extends Beyond the Hardest Hit Areas

Hurricane Sandy’s destructive forces of wind and water, combined with extensive electrical outages has wreaked havoc with telecommunications services from Maine to Virginia, leaving some customers potentially without service for weeks.

The storm has flooded Verizon‘s central switching offices in New York City, did extensive damage to Sprint’s wireless network and infrastructure, has left large sections of upstate and downstate New York without cable service, and clocks ticking for wireless cell customers using cell sites currently running on battery backup power.

Some of the worst problems are affecting Verizon’s landline and FiOS networks after the company lost two critical switching centers in Manhattan to extensive flooding. That has contributed to significant problems for Verizon customers across Manhattan, Queens, and Long Island. Further afield, Verizon customers without service can blame power outages and fallen trees that took out overhead wiring. Together, Verizon customers are experiencing significant problems with landline, broadband, and FiOS TV and Internet services in some areas.

Many Verizon Wireless cell sites are operating on battery backup units which maintain service for only a limited time. New York, New Jersey and Connecticut customers report increasing difficulty maintaining cell service signals as those battery backup units start to fail. Verizon engineering crews can restore undamaged cell sites with backup generators once permitted into storm-ravaged areas.

One of the hardest hit wireless carriers

Cablevision‘s business largely depends on areas that took a direct hit from Hurricane Sandy. Cablevision repair crews are encountering extensive power outages and damaged overhead wiring brought down during the storm in Connecticut and Long Island. Its service area closer to New York City has been primarily affected by power outages. Comcast said it was still starting an assessment process and was not prepared to report on the current state of its network, which operates in cities north and south of the New York City metro area.

While Time Warner Cable spokesman Alex Dudley reports little damage to Time Warner Cable’s systems, many remain offline from power interruptions, and Time Warner’s Twitter feed for upstate New York reports isolated outages in Portland, Maine and across upstate New York, primarily due to power losses or damage to infrastructure.

Sprint appears to be the hardest hit wireless carrier with widespread service outages, interruptions and call completion issues throughout the states of New York, New Jersey, Connecticut, Pennsylvania, Washington DC, Maryland, North Virginia and New England. Some customers far away from the worst-hit areas report trouble making and receiving calls on Sprint’s network. Many cell sites are also damaged.

AT&T is assessing damage to its landline operations in Connecticut, where it is the dominant phone company. Many AT&T cell phone sites, like Verizon, are operating on battery backup in power outage areas until AT&T can bring generators online to maintain service.

T-Mobile and MetroPCS report damage and service outages to their cellular networks as well, mostly from power outages.

Lyndhurst, NJ

Even old style communications networks were not spared from Hurricane Sandy. The Northeast Radio Watch reports a large number of broadcasters across the region off the air as of this morning:

  • Outside of WOR (710), most New York City area AM stations are off the air. WOR survived the storm with its recently built three tower site located just above the flood waters. Chief engineer Tom Ray told NERW the water is 10 feet deep at WOR’s transmitter site in the Meadowlands. Many AM stations in New York favor transmitter locations in now-ravaged Lyndhurst and the Meadowlands. The result: indefinite absence of all-news WINS (1010) (it’s now back up — thanks to an update from Scott Fybush), which is now being heard on WXRK (92.3). Also missing: WLIB (1190), WSNR (620), WMCA (570), WNYC (820), WPAT (930), WNYM (970), WADO (1280) and WWRV (1330). FM outlets favor much higher transmitter locations, usually atop large skyscrapers, that escaped flood damage.
  • WABC continues to air the audio portion of its broadcast on WEPN-AM (1050) and FM (98.7) for the benefit of those without power. WCBS studios are currently powered “by candlelight.”
  • The Jersey shore’s FM outlets are mostly silent. Atlantic City was among the hardest hit, and some stations may be off the air for some time while rebuilding.
  • Connecticut stations are also off the air. Powerhouse WICC (600) in Bridgeport has transmitters on Long Island Sound — a poor choice to withstand Sandy. It is likely underwater. Also gone: WGCH (1490 Greenwich), WAXB (850 Ridgefield) and WSHU (1260 Westport) and WALK-FM (97.5 Patchogue).

Repair crews for all concerned will likely only start assessing damage later today, but many will have to wait for power crews to complete work — they have first priority. Those lucky enough to see service restoration once power returns will be in far better shape than others who could wait weeks to get their Internet, television and phone service back.

Correction: Original story included reference to studio power knocked out at WOR-TV. That should have said WOR-AM (radio). 

Taxpayers Fund Charter Cable’s Corporate Welfare Move to Connecticut, Where New CEO Already Lives

Charter Communications’ new CEO Thomas Rutledge loves Connecticut so much, he is moving the company’s executive headquarters to a new facility in Stamford — just minutes from his tony estate in New Canaan —  at taxpayer expense.

Rutledge has been running Charter, based in St. Louis, largely from Connecticut and a temporary executive suite in New York City since he accepted the position days after quitting as Cablevision’s chief operating officer in December, 2011.

But instead of relocating to St. Louis, Rutledge will force about 100 employees to quit or move to Connecticut, with taxpayers picking up the tab. Charter blamed the move, in part, on the downsizing of St. Louis’ airport which company spokesperson Jessica Hardecke said hampered the ability of the company’s employees to visit its cable systems in 25 states.

Under the terms of the corporate welfare deal, Charter will receive a 10-year loan of $6.5 million financed at 2%, with principal payments deferred for three years. If Charter meets modest job milestone requirements, the loan’s balance will be transferred to state taxpayers who will pay it back in part or in full, depending on Charter’s job growth performance. The company has promised to add up to 200 jobs in Stamford, which will earn them an added bonus. The package allows Charter the opportunity to access up to $2 million in grant funding — $1 million for each additional 50 corporate jobs they bring to Connecticut. The company can also receive $1 million in grants if it adds 100 jobs. The grants are capped at $2 million.

News reports indicate Charter is eyeing 70,000 square feet of premium office space in a 15-story high rise in downtown Stamford shared with UBS Financial Services and Harmon International.

Rutledge has a long history of stubbornly sticking close to home. While an executive at Cablevision, he refused to move closer to the company’s headquarters on Long Island, requiring the cable company to provide a helicopter service that flew him back and forth from Connecticut every day.

Rutledge

Rutledge could have self-financed the entire move out of his personal compensation. His four-year pay package at Charter is worth about $90 million, according to recent filings with the Securities and Exchange Commission.

Two other former senior executives who left Cablevision to join Rutledge at Charter may have known Rutledge would never move to Missouri. Neither Charter’s chief operating officer or chief marketing officer have put their New York City-area homes up for sale. Now they don’t have to.

St. Louis officials were shocked by the decision, and were fuming about the company’s surprise announcement Oct. 2, because nobody gave them an opportunity to make a counteroffer to get Charter’s executives to stay.

Steve Johnson, executive vice president for economic development at the Regional Chamber and Growth Association, wasn’t given a chance to change Charter’s mind either. “You never want to lose corporate headquarters and the cachet that goes with them,” Johnson says. “But I’m not sure there was anything we could do to influence this one.”

County Executive Charlie Dooley was more succinct: “I don’t believe [Rutledge] wanted to come to St. Louis.”

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/KMOV St Louis Charter Moving to Conn 10-2-12.mp4[/flv]

KMOV in St. Louis reports local officials were unpleasantly surprised with Charter’s sudden announcement, but were partly mollified with promises Charter would hire an additional 300 modestly paid customer service workers in St. Louis (without any taxpayer incentives) between now and the end of the year. (2 minutes)

 [flv width=”640″ height=”380″]http://www.phillipdampier.com/video/KTVI St Louis Charter Moving Headquarters Out of St Louis Area 10-2-12.flv[/flv]

KTVI in St. Louis notes Charter’s executive exit from Missouri has become a political issue, with Republicans complaining the state has to do even more for businesses to keep this from happening again. (2 minutes)

Special Report: Money Party — AT&T’s Secret Cash ‘n Stash at the RNC/DNC Conventions

Corporations like AT&T may not be visible on television during the Republican and Democratic National Conventions, but they are throwing lavish parties and shaking hands behind the scenes. They’ll get their money’s worth later.

Behind the scenes at both the Republican and Democratic National Conventions, AT&T is throwing secretive parties, handing out “schwag bags,” and engaging in a legal form of influence peddling to buy themselves goodwill with the eventual election winners.

The Republican National Convention held a week ago in Tampa, Fla. featured lavish, invitation-only parties for politicians attending the convention, sponsored quietly by AT&T.

AT&T went over the top at the Republican event, handing out goodie bags with stuffed elephants emblazoned with the company’s logo, convention pins, and other handouts designed to keep their name front and center with GOP movers and shakers. Tampa Bay Online found the phone company rented out one upscale, popular Tampa restaurant for the entire week, throwing expensive private parties for various state delegations.

The restaurant: Jackson’s Bistro, which locked the doors and turned its back on local regulars for the benefit of GOP high-rollers.

The sponsor: After digging, it turns out the money to rent the upscale eatery came from AT&T, but you wouldn’t know it from the restaurant owner and staff, which have been told to keep their mouths shut about who was paying for supper.

The sneaky: AT&T discovered it could easily navigate around loophole-ridden campaign finance laws which limit corporate-sponsored dinners, but have nothing much to say about “cocktail events.” So as long as diners are standing up while they munch, shake hands, and chat, it’s a-okay.

The mission: To get face time and establish goodwill with political movers and shakers. Feed them, toss them some AT&T flair, and let them know you will be calling on them soon. But no need to overdo it: AT&T can do more talking later… after the politicians get elected and the time is right to get the company’s agenda into the law books.

Keenan Steiner from the non-profit Sunlight Foundation says “this is where the seeds are planted for laws to be written in Washington and in state capitols all over the country.” He notes how important it is for both political parties to have the overwhelming corporate presence that most Americans never understand exists at both conventions:

The significance is, they wouldn’t be here, able to have a good time the whole time, without these corporations. It’s a sort of starting process to become dependent on these corporations. And in Washington, lawmakers require the about 100 lobbyists, over 20 lobbying firms that AT&T hires—they require the work of these folks to get their work done. They’re a sort of legislative subsidy. And they also require these corporations to get re-elected. They want to stay in office, and you better be friends with the Chamber of Commerce, with the NRA, with the big nonprofit groups, the shadowy nonprofit groups, that you really better be friends with them, because, if not, they could drop a lot of money in your district, and they could make you lose an election.

The Sunlight Foundation is tracking corporate money used to break bread and hand out cocktails to your lawmakers.

The Sunlight Foundation reports AT&T has been tilting toward the GOP: The contributions from AT&T’s PAC, employees and their family members to federal candidates total about $3 million for the 2012 cycle, with about two-thirds of the money going to Republican federal officeholders and candidates. Sunlight’s Political Party Time website helps break down where AT&T spends even more money wining and dining legislators.

The Michigan Republican delegation threw its kickoff party there Saturday night, which featured top state lawmakers. Guests at the event went home with a stuffed elephant with an AT&T logo, the Detroit News reported. AT&T also sponsored an Illinois delegation event there on Tuesday afternoon. The Chicago Sun-Times reported that the telecom giant is sponsoring the event, and events lists showed that the Illinois delegates was at Jackson’s that afternoon.

At this week’s Democratic National Convention at the Time Warner Cable Arena in Charlotte, N.C., AT&T’s Death Star logo isn’t hard to spot either.

Amidst the goodie bags and handouts from Indian tribes trying to secure lucrative casino laws, big pharmaceutical companies asking for special favors, and giant energy companies was once again: AT&T.

AT&T’s stuffed GOP elephant. (Democracy Now)

On Tuesday, Rep. Debbie Wasserman Schultz (D-Fla.), Democratic national chairwoman, lectured the Republicans about the influence of special interest cash at the Republican National Convention. She referred to the GOP affair as “last week’s special-interest funded, corporate-infused, backroom-deals, smoke-filled room, invitation-only affair that was held in my home state.”

Only the breakfast event where she made the remarks was bought and paid for by AT&T.

AT&T does not splurge on upscale dining for Democrats though. The party that largely opposed AT&T’s merger deal with T-Mobile and often supports Net Neutrality is making due with a far-smaller AT&T hospitality suite serving scrambled eggs and bagels at the inelegant Airport DoubleTree Inn, quite a step down from the Caramelized Diver Scallops and Red Snapper on the menu for the corporate-friendly GOP.

AT&T’s pervasive presence at the Charlotte convention is also upsetting union workers, who turned out in large numbers at the convention. Unionized employees are still fighting with AT&T for a new contract. Already uncomfortable in a state where union workers are virtually an endangered species (to add insult, unions were booked in non-unionized hotels), many were unprepared to feast at AT&T’s breakfast buffet.

“This is one breakfast I won’t be eating,” William Henderson, the president of Local 1298 of the Communications Workers of America told the CT Mirror. “I won’t eat their stuff.”

Only he didn’t say “stuff.”

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/William Henderson Boycotts ATT Breakfast.flv[/flv]

William Henderson, president of a Connecticut chapter of the Communications Workers of America, stands outside leafleting an AT&T-sponsored breakfast in Charlotte, N.C., displaying a bumper sticker: “AT&T=Greed.”  (1 minute)

What should a good union worker with a gripe against AT&T do instead?  Leaflet the event, to the great potential embarrassment of AT&T officials and Connecticut Democratic lawmakers holding a union grievance brochure in one hand and an AT&T coffee cup in the other.

The room eventually quieted down to listen to former Connecticut Sen. Chris Dodd make remarks… on behalf of the Motion Picture Association of America, who he now represents.

Despite the Snapper-Gap between the two political parties, you cannot miss AT&T in Charlotte. Although convention spokespeople officially refer to corporate sponsors as “providers,” AT&T’s corporate logo is “provided” on every last lanyard handed to delegates and journalists, right next to Barack Obama’s campaign logo.

In case you forgot to charge your cell phone, two AT&T officials are permanently on hand at a table near the entrance to the event offering free battery boosters. But don’t worry, they’ll get paid back for that goodwill later.

[flv width=”448″ height=”276″]http://www.phillipdampier.com/video/Party Time RNC Cash.flv[/flv]

Democracy Now talks with Sunlight Foundation’s Keenan Steiner who shares the secrets of corporate cash at the Republican National Convention in Tampa.  (18 minutes)

Cablevision Drops Tribune-Owned WPIX, KWGN, WCCT, WPHL in Yet Another Fee Dispute

Phillip Dampier August 21, 2012 Cablevision (see Altice USA), Consumer News, Video 3 Comments

Tribune-owned WCCT was seen on certain Cablevision systems in Connecticut.

Tribune Broadcasting Corporation’s WPIX-New York, KWGN-Denver, WPHL-Philadelphia, and WCCT-Waterbury/Hartford, Conn. were all dropped from Cablevision’s lineup late last week in the latest fee dispute between TV station owners and cable systems.

Tribune says the stations were taken off Cablevision as the two sides were in a negotiating session, even after offering the cable company an extension of their current agreement to avoid upsetting viewers.

“Cablevison took this action despite our offer of an unconditional extension of the current carriage agreement with no change in terms while negotiations continued,” Tribune said in a statement. “To be clear, Tribune was willing to provide Cablevision subscribers access to the valuable programming on these stations while working toward a new agreement. Tribune never made any threat to withdraw these stations or any demand that Cablevision remove them.”

Cablevision’s decision to discontinue the New York/Philadelphia stations affects subscribers in suburban Connecticut and New Jersey, Brooklyn, the Bronx, and Long Island. KWGN is a common superstation seen on Cablevision/Optimum West systems in Colorado, Montana, Wyoming and Utah.

Cablevision accused Tribune’s owners of anti-consumer behavior over their demands for higher retransmission fees.

“The bankrupt Tribune Co. and the hedge funds and banks that own it, including Oaktree Capital Management, Angelo Gordon & Co. and others, are trying to solve Tribune’s financial problems on the backs of Cablevision customers,” Cablevision said. “Tribune and their hedge fund owners are demanding tens of millions in new fees for WPIX and other stations they own. They should stop their anti-consumer demands and work productively to reach an agreement.”

WPIX management counters the station is asking for less than a penny extra per day per subscriber.

Both sides are appealing to the public, but city comptroller John C. Liu is fed up.

“These blackouts are happening all too often,” Liu said.  “Cablevision, as a city franchisee and service provider, should do all it can to ensure that this blackout is resolved swiftly because New Yorkers deserve to get what they pay for, not be unfairly punished because of battling corporate interests.  If a swift resolution cannot be achieved, the Department of Information Technology and Telecommunications must step up to hold the provider accountable to the subscribers, who feel the brunt of this irresponsible disagreement.”

Liu adds that New Yorkers are effectively paying Cablevision for channels they no longer receive, and the cable operator is not offering any refunds.

Eventually, both sides will come to an agreement for higher payments, which will be passed along to subscribers with the next rate increase.

[flv width=”640″ height=”380”]http://www.phillipdampier.com/video/Bloomberg Cablevision Blacks Out Tribune Channels in Dispute 8-17-12.flv[/flv]

Bloomberg News talks with Matthew Harrigan from Wunderlich Securities about the impact of the Tribune-Cablevision dispute. Does WPIX and Tribune have enough clout to get Cablevision to cave?  (2 minutes)

AT&T Workers in Nevada, California and Connecticut Call Two-Day Strike

Phillip Dampier August 7, 2012 AT&T, Consumer News, Video Comments Off on AT&T Workers in Nevada, California and Connecticut Call Two-Day Strike

AT&T workers launched a two-day strike impacting operations in Connecticut, Nevada, and California.

Around 20,000 AT&T workers in Connecticut, Nevada and California are striking this afternoon in a two-day action to protest what union officials call the company’s lack of good faith during contract negotiations talks.

“Contract negotiations are never easy,” said CWA District 9 vice president Jim Weitkamp. “But when AT&T violates the law repeatedly, the process really can’t work. Given AT&T’s record profits, tax breaks and jaw-dropping executive compensation, there is no reason for them to insist on lowering the standard of living of a single worker.”

While 17,000 workers in the west and 3,000 employees in Connecticut walk picket lines, fellow AT&T employees in the southeast are still on the job after the company reached tentative deals with unions representing those workers.

AT&T says the new three-year deals with the Communications Workers of America and the International Brotherhood of Electrical Workers in Alabama, Georgia, Louisiana, Mississippi, Tennessee and North and South Carolina  bring wage and “modest pension increases,” according to the company.

Connecticut workers say AT&T’s proposed package in the northeast is not sufficient to address the high cost of living in the state.

But AT&T says declining numbers of landlines means cuts are inevitable. AT&T said in a statement Tuesday’s walkout was not in anyone’s best interest.

Connecticut picketers have been blocking the entrances of several AT&T facilities including in New Haven, where replacement workers appear to be honoring the picket lines after talking with striking workers. Unions are requesting customers not do business with AT&T during the strike.

Late reports indicate several cars with New Jersey license plates have hit three persons on one picket line. The union claims the vehicles were being driven by replacement workers, but no independent confirmation was available.

[flv width=”480″ height=”290″]http://www.phillipdampier.com/video/New Haven Register ATT UNION ON STRIKE 8-7-12.mp4[/flv]

The New Haven Register talked with Tim Smith, a union worker on a picket line outside of an AT&T facility. The video shows picketers encouraging replacement workers to honor the picket line and not report for work.  (3 minutes) 

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