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Charter Cable to Bankers, Business Owners, a Former State Senator & 55 Others: Pay $1,850 Each for Internet

Phillip Dampier October 6, 2009 AT&T, Charter Spectrum, Rural Broadband 5 Comments
The Mountain Pointe subdivision, northwest of Cleveland, Tennessee

The Mountain Pointe subdivision, northwest of Cleveland, Tennessee

The rural broadband divide doesn’t just impact the middle class.

Residents of the affluent Mountain Pointe subdivision in Cleveland, Tennessee (any neighborhood with an extra “e” on end of the name always spells money) are unhappy to find a home life without broadband service.  Like many wealthy enclaves set outside of clustered suburban neighborhoods, homes are too few and far between in the subdivision, making it too expensive for Charter Cable to wire service there.

Charter Communications Director of Government Relations Nick Pavlis told The Cleveland Daily Banner that it was not profitable to provide service to the 55 homes affected.

Generally, Charter Cable will not wire a neighborhood or street if it costs much more than $500 per home to provide service, including the collective cost of bringing wiring to that area.  In the case of Mountain Pointe, Pavlis said it would cost the cable company $130,000 to run an underground cable 2.5 miles to supply the subdivision with service, and that’s “not a reasonable payback,” considering the company expects a 36-48 month return on investment.

Charter is willing to wire the subdivision, if the residents agree to pay $1,850 apiece to pay for the wiring expenses.

That is a cost some homeowners may be willing to pay, considering the affluence of many of them.  Among the residents, according to Cleveland Mayor Tom Rowland, are bankers, business owners, and a former state senator.

“These are the kind of people you want to provide service for — they would subscribe to all of your services if they were available,” said Rowland.

But before opening their wallets, residents are looking for alternatives.  Mountain Pointe resident Lou Patten told the newspaper he and his neighbors are frustrated because a newer subdivision on Freewill Road has service from both Charter and AT&T.

A few residents have braved wireless broadband as their best option, for now, but the neighborhood’s terrain makes service unreliable.  AT&T DSL service is not available because Mountain Pointe is too far away from the central office serving the neighborhood, located northwest of the city of Cleveland.

With Charter remaining intransigent, the mayor met with five of the neighborhood’s residents and State Rep. Kevin Brooks, City Attorney John Kimball and AT&T Regional Director Mary Stewart Lewis to see if AT&T could find a solution.

A DSLAM manufactured by Siemens designed for outdoor installation

A DSLAM manufactured by Siemens designed for outdoor installation

Tennessee’s statewide franchise agreement with AT&T points to Bradley County being wired for U-verse, a hybrid fiber-phone line TV, broadband, and telephone service, by July of next year.  But such agreements do not require 100% coverage and doesn’t guarantee Mountain Pointe service.

Lewis told the newspaper she would consult AT&T engineers for a possible solution to the problem.

“We’ve got to see where you are,” Lewis said.

In the short-term, AT&T could provide DSL service by installing equipment nearby that would reduce the distance between Mountain Pointe residents and AT&T’s switching equipment, using a device known as a Digital Subscriber Line Access Multiplexer (DSLAM).  It is commonly installed in more remote locations to provide DSL service in areas where direct service isn’t possible.

Bankrupt Charter Cable Throws Money Party for CEO: $7.4 Million = Double Pay for Trip to Bankruptcy Court

Phillip Dampier July 6, 2009 Charter Spectrum, Editorial & Site News 1 Comment
Following the Money: Cable's Best Friends in North Carolina Get a Payday

"The biggest problem is to figure out what to do with all of the money."

Charter Communications President and CEO Neil Smit steered his company straight into bankruptcy, and still got paid double his salary he earned the year before.

Charter, which filed for Chapter 11 bankruptcy protection March 27th in order to rid itself of a pesky $8 BILLION dollars in debt apparently is no reason Smit should not get a doubling of his salary, becoming the highest paid executive in St. Louis and walking home with briefcases stuffed with $7.4 million in salary, bonus, non-equity/”cash” incentives and other goodies and perks.

But this Money Party is just getting started for Smit and his pals at Charter.  In a convenient move just two weeks before the company ran crying for protection from big bad creditors, Charter established some new executive incentives designed to reward the same guy in charge of the company when it went bankrupt with up to a $6 million dollar bonus if he helps the company find its way off the courthouse steps and back into regular business.  But he also apparently deserves a bonus on top of his bonus — the company will also pay him an additional $2.5 million in annual performance bonuses if he manages to actually… do his job.

Those that will help him in that endeavor are also set to be richly rewarded.  The company hired Gregory Doody in May as “chief restructuring officer” for a bargain: just $60,000 A MONTH, or $720,000 a year.

Smit got paid a pretty penny for joining Charter in 2008 in the first place, before the crash and burn, as the St. Louis Business Journal reports:

On top of his $1.34 million salary, Smit’s updated employment contract in 2008 provided him with a $2 million signing bonus and about $1.2 million in retention bonus pay. He earned about $2.8 million through Charter’s performance-based bonus plan. Although equity awards were not included in calculating the Business Journal’s highest-paid list, they brought the book value of Smit’s total compensation package to nearly $15.4 million.

We at Stop the Cap! believe in public service and doing the right thing, so we’re offering our free advice to help Charter restructure itself out of bankruptcy: fire the guy who shepherded the company there in the first place.

Groton, Massachusetts Approves Verizon FiOS: Loudest Complaint? Why Isn’t It Here Yet.

Phillip Dampier June 30, 2009 Verizon 5 Comments

Charter Communications is going to have some major competition in the Massachusetts city of Groton over the next year as city officials signed a 15-year franchise agreement with Verizon Communications to bring the fiber-to-the-home service to area residents.

Verizon promised to introduce FiOS service to area residents immediately, with a build out to nearby communities taking place over a four year period.  The deal brings competitive choice to Groton, which until now has relied exclusively on Charter Cable for cable television service.

Verizon agreed to spend $112,500 to outfit four locations with broadcast equipment and provide three public access channels.  Equipment will be installed at the Town Hall for local government coverage, the local public library, the middle school Performing Arts Center and a nearby senior center.  The franchise fee will be 4.2% of local earnings and a 50 cent fee per subscriber per year, all paid to Groton’s local government.

The loudest complaint came from one resident who wanted to know why service might not be immediately available on his street.  He told local officials Charter had the “worst service” on his street and wanted the Verizon alternative immediately.

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