Viacom, Inc., the nemesis of any cable operator trying to keep programming costs down, has finally bowed to the reality there is a ceiling on the number of networks Americans are willing to pay for and will narrow its focus on just six of its top cable networks.
The programmer operates more than two dozen cable networks, many forcibly bundled onto cable systems with the networks most cable operators want to carry as a result of contract renewal negotiations. As a result, many cable lineups are loaded with spinoff networks created by Viacom around their BET, Nickelodeon, and MTV brands.
In recent years, some smaller cable operators have parted company with Viacom for good, dropping networks like Comedy Central, Spike, and Nickelodeon because programming costs got too high. Cable One, Suddenlink, and most recently streaming service PlayStation Vue have dropped Viacom networks, and Altice is threatening to do the same for its Cablevision subscribers if renewal rates get out of hand. Viacom also created consternation for satellite TV providers with regular skirmishes that have led to blackouts.
New Viacom chief executive Bob Bakish now plans to cut tension with pay television operators by narrowing Viacom’s focus to just six core networks: Nickelodeon, Nick Jr., MTV, Comedy Central, BET and Spike. The Wall Street Journalreports the plan won Viacom board approval and will be publicly announced later this week.
Viacom won’t sign off the rest of its networks immediately, but will begin to shift popular programming away from weaker networks like CMT and TV Land.
“We must do everything we can to keep [our brands] strong and distinct as audiences fragment and content options proliferate,” Mr. Bakish told shareholders at the company’s annual meeting on Monday.
Viacom’s ratings are down among core audiences across all of their networks except Nickelodeon’s Nick at Night evening block and Nick Jr.
The rearrangement may not result in a lot of savings for cable operators or consumers, however, because Viacom reportedly intends to raise carriage fees for its core networks that most people want to watch. It does seems unlikely most of the non-core networks will stay on linear TV for very long under the new business plan. Most could be distributed through streaming video services or on-demand.
Viacom also intends to review its digital distribution deals with streaming providers like Hulu, and observers believe those deals are likely to see new restrictions designed to win approval from Viacom’s cable partners and help build ratings.
Among the channels no longer part of the core lineup that could eventually sign-off for good:
CMT and CMT Music
Logo TV
MTV2, MTV Classic, MTV Live, MTVU, MTV Tres
TV Land
VH1
Nick2, Nick at Nite, NickMusic, Nicktoons, TeenNick
BET Gospel, BET Hip-Hop, BET International, BET Jams, BET Soul
NBCUniversal has discovered fewer viewers than ever care about live, linear television. Fewer still cared about Esquire Network, the studio’s male-targeted cable network you probably never watched.
Esquire Network launched as a partnership between NBCUniversal and Hearst Magazines, and took over the channel space formerly occupied by the Style network in September 2013. Esquire was supposed to reach young rich guys, among the most difficult audiences to reach. Esquire had an extremely low chance of succeeding, if only because young men in their 20s and early 30s are among the least likely to subscribe to cable television. Men in this age group are also notoriously intolerant of live commercial-laden television, and would be unlikely to treat Esquire’s original shows as worthy of appointment viewing.
Can America live without cable carriage of shows like “Knife Fight?” Apparently so.
Although Esquire Network turned in much better ratings than its predecessor Style, which couldn’t draw flies to a horse barn, NBCUniversal decided to pull the plug anyway after the network averaged only 141,000 primetime viewers nationwide, many outside of the age range advertisers wanted to reach. In 2016, every cable subscriber with Esquire Network paid a portion of their cable bill to keep the network on the lineup, even though it scored less than one-tenth of a single ratings point among adults 18-49 years old. Viewers had as much chance landing on the network by sitting on their remote controls by accident as intentionally selecting the channel. Other channels sharing space in Esquire’s ratings basement include never-heard-of Pop, Reelz, and Destination America.
For the tens of viewers that cannot miss Esquire’s original shows, including “Edgehill,” an investigative series about a 1998 unsolved murder of a Yale undergrad, no worries — it and other shows including “Borderland USA,” “Knife Fight,” “Brew Dogs,” and “Best Bars in America” will be ready and waiting for on-demand viewing on its website, where it may actually attract a larger audience.
The cable TV lineup comes at an ever-increasing cost for subscribers, and low-rated cable networks that force their way on the dial in bundles with more popular cable networks are partly responsible for the cord-cutting trend. Many customers are finding they can live fine without hundreds of cable channels they pay for and never watch, and as cancellations continue to grow, some studios admit it may be time to slim down the cable package and move low-rated cable channels to on-demand, online viewing instead.
When AT&T announced it would offer 100+ cable television and broadcast network channels under the DirecTV Now brand for $35 a month, Wall Street had a fit.
Craig Moffett, an analyst with Moffett-Nathanson, speculated that AT&T would make at most a profit margin of $5 a month for its $35 a month plan, once programming costs were covered. But then AT&T announced it would sweeten the deal with a free Apple TV Player or Amazon Fire Stick for those confident enough to prepay for the new service. That makes DirecTV Now a purposefully unprofitable service, creating considerable stress for both the cable and satellite industry and their investors.
Varietynotes the average DirecTV satellite subscriber delivers about $60 a month in profit to its owner, AT&T. That led the industry magazine to speculate DirecTV Now is a “loss leader” designed to sell its parent company’s AT&T-Time Warner, Inc. merger deal to regulators on the premise of increased competition delivering real savings to consumers.
Thankfully for Wall Street’s nerves, AT&T’s usual practice of marketing things with a lot of fine print emerged in the nick of time, and the $35 dollar price has now turned out to be an introductory offer for early adopters. In the not-too-distant future, AT&T will enroll new customers for its “Go Big” package at a much more profitable $60 a month. Customers who sign up at the $35 rate and stay customers will be able to keep that price as long as they make no changes to their account after the promotion ends.
Moffett
But Moffett warned investors that the traditional cable television model is still under serious threat, and AT&T’s less-promoted “Live a Little” package offering 60 popular cable networks for the everyday price of $35 is the equivalent of AT&T “running with scissors” because it alone could cause millions of cable and satellite customers to cut the cord and stay more than satisfied with a slimmed down cable package.
“Virtually all the channels that anyone would really want, save for regional sports networks” are included in the lighter “Live a Little” package, Moffett added. Customers who loathe watching sports but want a beefier package can also sign up for a $50, 80-channel “Just Right” package that primarily omits sports-oriented channels and a handful of spinoff cable networks few would miss.
Moffett and other Wall Street analysts were hoping AT&T would bloat its cheaper package with home shopping, religion, and other little-watched, low-cost cable networks and then entice customers to upgrade to unlock more popular cable channels. Instead, AT&T’s most premium package — “Gotta Have It” which costs $70 a month adds the “can live without” networks like Boomerang, Cloo, El Rey, Centric, and other little-known channels that typically live unnoticed in Channel Siberia on 500+ channel cable lineups. The highest premium priced package is attractive only for those looking for Starz/Encore channels and the basic cable network that gets no respect — Hallmark Movies & Mysteries (a/k/a the Dick van Dyke Permanent Employment Network.)
“By stacking their base package with all the best networks — likely a requirement for getting the programming contracts at all — they still have the same problem that was highlighted initially,” by Moffett. “Put simply, they aren’t going to make any money.”
That quest for profit is further challenged with subscriber acquisition programs that dole out free Apple TV units to customers willing to prepay for three months of service at the $35 rate or an Amazon Fire Stick (with Echo remote) in return for prepaying for one month of service. Anyone in the market for either device can sign up for DirecTV Now, get the equipment at an attractive price, and consider the 1-3 months of service a free extra bonus. Customers were reportedly lining up at AT&T’s owned and operated retail outlets (not authorized resellers) to pick up devices and sign up for service today.
At these prices and with these promotions, AT&T DirecTV Now could first decimate the subscriber base of its immediate competitors Sling TV and PlayStation Vue, either of which offer a much less compelling value. AT&T can afford to charge a lower price because it has deeper pockets and enormous volume discounts on the wholesale price of cable programming — combining millions of DirecTV and U-verse TV subscribers together to negotiate what industry insiders suspect are major discounts the smaller providers cannot get.
But there are issues likely to be deal-breakers for some would-be DirecTV Now subscribers:
Local broadcast stations are available only in a handful of selected cities and only a very few include all ABC, NBC, and FOX affiliates. CBS is not participating in DirecTV Now at this time, and that is a major omission;
There is a limit of two concurrent streams and although video quality is very good, it is not the 1080/HD experience AT&T’s marketing material would suggest. The quality of your internet connection will make a difference;
No DVR option at this time.
CNET compiled an excellent channel comparison chart to help consumers figure out which, if any, of these upstarts make sense as a cable TV replacement:
DirecTV Now vs. Sling TV vs. PlayStation Vue (top 169 channels, see notes below)
Channel
DirecTV Now Packages
Sling Package
Vue Package
A&E
Live a Little
Orange, Blue
No
ABC
Yes or VOD
Broadcast extra
Yes or VOD
AMC
Live a Little
Orange, Blue
Access
American Heroes
Go Big
No
Elite
Animal Planet
Live a Little
No
Access
Audience
Live a Little
No
No
AXS TV
Live a Little
Orange, Blue
No
Baby TV
No
Kids extra
No
BBC America
Live a Little
Orange, Blue
Access
BBC World News
Go Big
News extra
Elite
beIN Sports
No
Sports extra
Core
BET
Live a Little
Blue (Orange lifestyle extra)
No
Bloomberg TV
Live a Little
Base
No
Boomerang
Gotta Have It
Kids extra
Elite
Bravo
Live a Little
Blue
Access
BTN
Just Right
No
Core
Campus Insiders
No
Sports extra
No
Cartoon Network/Adult Swim
Live a Little
Orange, Blue
Access
CBS
No
No
Yes or VOD
CBS Sports
No
No
No
Centric
Go Big
No
No
Cheddar
No
Orange, Blue
No
Chiller
Gotta Have It
No
Elite
Cinemax
PREMIUM ($5/month)
PREMIUM
No
Cloo
Gotta Have It
No
Elite
CMT
Live a Little
Comedy extra
No
CNBC
Live a Little
News extra Blue
Access
CNBC World
Just Right
No
Elite
CNN
Live a Little
Orange, Blue
Access
Comedy Central
Live a Little
Orange, Blue
No
Comedy.TV
Just Right
No
No
Cooking Channel
Just Right
Lifestyle extra
Elite
CSPAN
Live a Little
No
No
Destination America
Go Big
No
Access
Discovery Channel
Live a Little
No
Access
Discovery Family
Go Big
No
Access
Discovery Life
Go Big
No
Elite
Disney Channel
Live a Little
Orange
Access
Disney Junior
Live a Little
Kids extra Orange
Access
Disney XD
Live a Little
Kids extra Orange
Access
DIY
Go Big
Lifestyle extra
Access
Duck TV
No
Kids extra
No
E!
Live a Little
Lifestyle extra Blue
Access
El Rey Network
Gotta Have It
Orange, Blue
No
Encore
Gotta Have It
No
No
EPIX
No
Hollywood extra
No
EPIX Drive-in
No
Hollywood extra
No
EPIX Hits
No
Hollywood extra
PREMIUM, Elite
EPIX2
No
Hollywood extra
No
ESPN
Live a Little
Orange
Access
ESPN 2
Live a Little
Orange
Access
ESPN Bases Loaded
No
Sports extra Orange
No
ESPN Buzzer Beater
No
Sports extra Orange
No
ESPN Deportes
No
Spanish TV extra Orange
Elite
ESPN Goal Line
No
Sports extra Orange
No
ESPNEWS
Just Right
Sports extra Orange
Core
ESPNU
Just Right
Sports extra Orange
Core
Esquire
No
No
Access
Euro News
No
World News Extra
No
Flama
No
Orange, Blue
No
Food Network
Live a Little
Orange, Blue
Access
Fox
Yes or VOD
Blue
Yes or VOD
Fox Business
Live a Little
No
Access
Fox College Sports Atlantic
No
No
Elite
Fox College Sports Central
No
No
Elite
Fox College Sports Pacific
No
No
Elite
Fox News
Live a Little
No
Access
Fox Sports 1
Live a Little
Blue
Access
Fox Sports 2
Go Big
Blue
Access
Fox Sports Prime Ticket
Just Right
No
No
France 24
No
World News Extra
No
Freeform
Live a Little
Orange
Access
Fuse
Just Right
No
No
Fusion
Just Right
World News Extra
Elite
FX
Live a Little
Blue
Access
FXM
Go Big
No
Elite
FXX
Live a Little
Blue
Access
FYI
Go Big
Lifestyle extra
No
Galavision
Live a Little
Orange, Blue
No
Golf Channel
Go Big
Sports extra Blue
Core
GSN
Just Right
Comedy extra
No
Hallmark
Live a Little
Lifestyle extra
No
Hallmark Movies & Mysteries
No
LIfestyle extra
No
HBO
PREMIUM ($5/month)
PREMIUM
PREMIUM, Ultra
HDNet Movies
No
Hollywood extra
No
HGTV
Live a Little
Orange, Blue
Access
Hi-Yah
No
No
Elite
History
Live a Little
Orange, Blue
No
HLN
Live a Little
News extra
Access
HSN
No
No
No
IFC
Just Right
Orange, Blue
Core
Ion
No
No
No
Impact
No
No
Elite
Investigation Discovery
Live a Little
No
Access
JusticeCentral.TV
Just Right
No
No
Lifetime
Live a Little
Orange, Blue
No
LMN
Just Right
Lifestyle extra
No
Local Now
No
Orange, Blue
No
LOGO
Go Big
Comedy extra
No
Longhorn Network
Just Right
No
No
Machinima
No
No
Elite
Maker
No
Orange, Blue
No
MGM-HD
No
No
Elite
MLB Network
Just Right
No
No
Motors TV
No
Sports extra
No
MSNBC
Live a Little
News extra Blue
Access
MTV
Live a Little
Comedy extra
No
MTV Classic
Go Big
No
No
MTV2
Live a Little
Comedy extra
No
Nat Geo Wild
Go Big
Blue
Elite
National Geographic
Live a Little
Blue
Access
NBA TV
Go Big
Sports extra
Core
NBC
Yes or VOD
Blue
Yes or VOD
NBC Sports Network
Just Right
Blue
Access
NDTV 24/7
No
World News Extra
No
News 18 India
No
World News Extra
No
Newsy
No
Orange, Blue
No
NFL Network
No
Blue
Core
NFL Red Zone
No
Sports extra (Blue)
PREMIUM (Core and up)
NHL Network
Go Big
Sports extra
No
Nick Jr.
Live a Little
Blue
No
Nickelodeon
Live a Little
No
No
Nicktoons
Live a Little
Kids Extra Blue
No
ONE World Sports
No
No
Elite
Outdoor Channel
No
No
No
Outside Television
No
Sports extra
Elite
OWN
Just Right
No
Access
Oxygen
Just Right
Lifestyle extra Blue
Access
Palladia
No
No
Elite
PBS
No
No
No
Poker Central
No
No
Elite
Polaris
No
Orange, Blue
Elite
POP
No
No
Access
QVC
No
No
No
Revolt
Go Big
No
No
RFD TV
Live a Little
No
No
Russia Today
No
World News Extra
No
Science
Just Right
No
Access
SEC Network
Just Right
Sports extra Orange
Core
Showtime
No
No
PREMIUM, Elite
Spike
Live a Little
Comedy extra
No
Sprout
Go Big
No
Elite
Starz
Gotta Have It
PREMIUM
No
Sundance TV
Go Big
Hollywood extra
Core
Syfy
Live a Little
Blue
Access
TBS
Live a Little
Orange, Blue
Access
TCM
Live a Little
Hollywood extra
Core
Teen Knick
Live a Little
Kids extra Blue
Elite
Telemundo
Live a Little
No
No
Tennis Channel
Go Big
No
No
The Weather Channel
Live a Little
No
No
TLC
Live a Little
No
Access
TNT
Live a Little
Orange, Blue
Access
Travel Channel
Just Right
Orange, Blue
Access
truTV
Live a Little
Blue (Orange comedy extra)
Access
TV Land
Live a Little
Comedy extra
No
TVG
Go Big
No
No
Universal HD
No
No
Elite
Univision
Live a Little
Blue (Orange Broadcast extra)
No
Univision Deportes
Gotta Have It
Sports extra
No
Univision Mas
Just Right
Blue (Orange Broadcast Extra)
No
USA Network
Live a Little
Blue
Access
Velocity HD
Live a Little
No
Elite
VH1
Live a Little
Lifestyle extra
No
VH1 Classic
No
No
Elite
Vibrant TV
No
Lifestyle extra
No
Viceland
Live a Little
Orange, Blue
No
WE tv
Live a Little
Lifestyle extra
Access
WeatherNation
Live a Little
No
No
Notes
Broadcast networks including ABC, CBS, Fox and NBC are not available for live streaming in many cities, except where noted as “yes.” The term “VOD” means viewers can watch these shows on-demand 24 hours after airing.
Most RSNs (Regional Sports Networks) not listed; varies per locality
PREMIUM = Available for an additional monthly fee beyond base package
DirecTV Now package key: Live a Little = $35/month (Local ABC, Fox, NBC broadcasts included in select markets) Just Right = $50/month Go Big = $60/month ($35 / month introductory price) Gotta Have It = $70/month
Sling TV package key: Orange = $20/month Blue = $25/month other “”extras”” = another $5 /month each (Sports extra with Blue is $10) Broacast Extra: ABC, Univision and Univision Mas available to Sling Orange subscribers in select cities
PlayStation Vue package key: (for New York, Los Angeles, Chicago, Philadelphia, Dallas, San Francisco, Miami ONLY) Access (Base) = $40/month Core = $45/month (includes Access channels, some Regional Sports Networks) Elite = $55/month (includes Access and Core channels) Ultra = $75/month (includes Access, Core and Elite channels, plus HBO and Showtime)
(for all other cities, where ABC, CBS, Fox and NBC are available via VOD only) Access Slim (Base) = $30/month Core Slim = $35/month (includes Access channels, some Regional Sports Networks) Elite Slim = $45/month (includes Core and Access channels) Ultra Slim = $65/month (includes Access, Core and Elite channels, plus HBO and Showtime)
$5 a month each for HBO and Cinemax.
Time Warner, Inc. did its part, offering a substantial deal to DirecTV Now to allow customers to add HBO and Cinemax for just $5 a month each, substantially less than what both networks charge customers signing up a-la-carte. This also unlocks access to streaming options on both networks’ websites.
In fact, as a DirecTV Now customer, you will also become an authenticated pay television subscriber, unlocking access on various cable network websites to extra streaming and on-demand options.
The implications of DirecTV Now depend on how long AT&T extends its $35 offer, which is going to be compelling for a lot of Americans. Moffett predicts DirecTV Now could sign up a staggering 11 million Americans — at least two million cannibalized from its own DirecTV satellite customer base, six million cutting the cord on their cable company (including AT&T U-verse) and another three million cord-cutters or “cable-nevers.” Most of the latter are Millennials, and research suggests $35 may be low enough of a price point to sign them up.
AT&T is also raising concerns among internet activists because online streaming of DirecTV Now will not count against an AT&T postpaid customer’s data allowance. This zero rating scheme is seen as an end run around Net Neutrality, particularly because AT&T is not as generous with its competitors. AT&T said it will offer other video streamers the possibility of being exempted from AT&T data allowances, if they pay AT&T for the privilege.
How It Works/Signing Up
AT&T DirecTV Now starts with the Google Chrome 50+, Safari 8+ or Internet Explorer 11+ (on Windows 8 and up) web browsers or the DirecTV Now app. AT&T recommends Chrome for desktop viewing. The service doesn’t work with Firefox, Microsoft Edge, or legacy browsers.
The first step is registering for a 7-day free trial. Before handing over your credit card number, if you scroll down you will find a small free preview option is also available that includes a largely useless streaming barker channel promoting the service and a respectable collection of video on demand options from basic cable networks. The free video streaming option will give you a clue about how the service is likely to perform on your internet connection and devices. For the record, DirecTV Now now supports:
Support for other devices like Roku is coming next year.
Customers must be within the United States to use the service. If you travel abroad or to any U.S. territories like Guam, the Virgin Islands, or Puerto Rico, DirecTV Now will stop working until you return. When you sign up, keep in mind your billing zip code will mean a lot when it comes to accessing regional sports and local broadcast channels. DirecTV Now uses your billing zip code and your actual location to determine whether you are qualified to access regional sports networks and local stations.
Score a Free Apple TV Player or Amazon Fire TV Stick
Apple TV (4th Generation): Effectively free after prepaying for three months of service.
If you are looking to score an Apple TV (4th generation) or an Amazon Fire TV Stick, you will want to skip the 7-day free trial and enroll in a paid plan immediately, which will allow you to select which player you want. If you want the Apple TV, you will prepay for three months at $35 a month ($105). The Amazon Fire TV Stick only requires you to prepay for the first month of service ($35). One device per email address, but you can sign up for multiple accounts (using individual email addresses) and get a device for each — especially useful for larger families that could run into DirecTV Now’s two-stream limit.
Consider your choices before enrolling. If you want to add premium channels or upgrade your plan, and you select the three-month prepay option to grab an Apple TV Player, adding premium channels like HBO and Cinemax or moving to a higher plan will result in three months of prepaid charges for those upgrades as well, billed automatically to your credit card on file — which amounts to a $30 charge if you select HBO and Cinemax. After your promotional prepaid term ends, your account will continue to be billed at the $35 (plus any add-ons) rate until you cancel. AT&T covers you for the forfeited first free week by extending your bill date out by seven days. Allow 2-3 weeks for the device(s) to be shipped to you.
You can also sign up at an AT&T owned and operated retail store, but be aware AT&T “authorized” reseller stores are not participating in this promotion. That may allow you to bring home a device today.
Don’t care about the device promotions? Take the 7-day free trial, but be aware that you are giving AT&T your credit card number and charges begin immediately after the free week ends unless you cancel. Here’s how:
From your User Account overview page, select Manage My Plan.
Select the Cancel Plan link.
Choose one of the listed reasons.
Select Cancel Nowto confirm cancellation.
Your subscription will continue until the end of the billing cycle. No refunds or credits are provided for partial months. Your account will revert to Freeview demo status after you cancel a subscription. You can add a subscription package back at any time.
Oddly, AT&T is not charging sales tax for New York, California, Maryland or Virginia residents. Customers in states like Tennessee where AT&T provides local phone service were most likely to face sales taxes. Those signing up early are in the best position to exploit what appears to be an oversight, or it represents the first time the New York Department of Taxation and Finance left money on the table.
Streaming from Your AT&T Wireless Device Does Not Count Against Your Data Allowance
If you’re a DirecTV Now and AT&T Wireless customer, streaming most DirecTV Now movies and programs over the AT&T wireless network won’t count against your data usage allowance, according to AT&T. But believe it or not, AT&T’s fine print indicates advertisements and non-streaming app activity do count! There are some other important disclosures to be aware of:
You must be on the AT&T Wireless network within the U.S. (U.S. territories are not qualified for zero rating);
You must be a postpaid, not a prepaid AT&T wireless customer to qualify and must not have “data block” on your mobile line;
If you are grandfathered on an unlimited data plan, using DirecTV Now will not count against the 22GB data threshold which subjects you to speed throttling;
This offer may disappear at any time and/or is subject to change.
DirecTV Now Qualifies You as an Authenticated Pay Television Subscriber
Many cable networks require customers enter their cable, satellite, or telco TV login credentials to unlock video streaming and on-demand features. DirecTV Now is a qualified provider for these websites (more coming):
Other networks are not yet enabled for DirecTV Now. CNN, for example, has a prompt for DirecTV satellite customers to log in, but DirecTV Now has its own account registration system.
Local Channels Are Very Spotty
Local over the air channels are very limited on DirecTV Now and are geographically restricted. You can access these channels only if you are located in or very near to the cities listed below and your billing zip code is in the same area. If you travel outside of the immediate area, live streaming will stop working until you return.
ABC* NBC** FOX and Telemundo are covered by DirecTV Now in selected cities. CBS is not available on the service at all at this time.
Atlanta, GA: WAGA-TV
Austin, TX: KTBC
Boston, MA: Telemundo East
Charlotte, NC: WJZY
Chicago, IL: WLS-TV, WMAQ, WFLD, Telemundo East
Dallas-Ft Worth, TX: KXAS, KDFW-TV, Telemundo East
Denver, CO: Telemundo East
Detroit, MI: WJBK
Fresno-Visalia, CA: KFSN-TV, Telemundo East
Gainesville, FL: WOGX
Hartford-New Haven, CT: WVIT
Houston, TX: KTRK-TV, Telemundo East
Las Vegas, NV: Telemundo East
Los Angeles, CA: KABC-TV, KNBC, KTTV, Telemundo East
Miami-Ft Lauderdale, FL: WTVJ, Telemundo East
Minneapolis, MN: KMSP-TV
New York, NY: WABC-TV, WNBC, WNYW, Telemundo East
Orlando-Daytona, FL: WOFL
Philadelphia, PA: WPVI-TV, WCAU, WTXF-TV, Telemundo East
Phoenix, AZ: KSAZ-TV, Telemundo East
Raleigh-Durham, NC: WTVD-TV
San Diego, CA: KNSD
San Francisco/Oakland/San Jose, CA: KGO-TV, KNTV, KTVU
Tampa-St Petersburg, FL: WTVT
Washington, D.C.: WRC, WTTG
*Not available on Internet Explorer 11 on Windows 7. **NBC live stream available on mobile and desktop devices only.
Giving the Service a Test
Stop the Cap! enrolled as an ordinary customer this morning and gave the service a rigorous test, including multiple streams over our 50/5Mbps internet connection. The service debuted today, and there is little doubt there is intense interest from consumers, so we expected some performance problems from the initial demand. We didn’t see any evidence of traffic congestion, however, and that is a good sign.
AT&T’s John Stankey explaining DirecTV Now.
A similar test of Sling TV did not perform as well during peak viewing times, when streaming problems emerged. DirecTV Now seems to be built to withstand intense demand.
One customer with a 6Mbps U-verse internet connection “in the boonies” was impressed the video quality of DirecTV Now was high even on a relatively slow DSL-like connection.
“This blows SlingTV away,” the person shared. “I only have U-verse 6Mbps internet service and it is not pixelated or buffering at all. Looks exactly like my regular DirecTV picture.”
AT&T published these recommendations for DirecTV Now customers regarding internet connection speeds:
150kbps – 2.5Mbps – Minimum broadband connection speed for Mobile devices
2.5 – 5.0Mbps – Recommended for HD quality
We’ve been led to believe DirecTV Now should perform equivalently to 1080i HDTV service (depending on the video source of course). We cannot say we agree it does right now. We noticed significant artifacts on high-motion video and picture graininess that left us feeling this was closer to a 720p HD experience. It isn’t possible to say whether the video player reduced playback quality because of internet traffic issues we were unaware of or if this is how the picture is supposed to look. It did not significantly detract from the viewing experience and the lack of buffering and pixelation was far more important to us.
AT&T store in NYC.
DirecTV Now would serve adequately as a cable TV replacement if it had local station coverage and some type of DVR. At present, DirecTV Now is limited to a “Restart” feature that allows you to restart shows already in progress on certain channels, but you cannot fast-forward or record a restarted show. Once AT&T introduces a cloud-based DVR and fills out the local station lineup, this service could be lethal to overpriced cable TV packages.
AT&T’s marketing attempts to undercut the powerful position of inertia by setting an unknown time limit for customers to enroll in the $35 a month video package. If you don’t sign up today, you may not get the “free” Apple TV or Amazon Fire Stick and a respectable cable TV package for just $35 a month — about half what cable operators are charging these days for their bloated video packages. AT&T doesn’t care if you stick with your current cable provider and signup for DirecTV Now, if only to grab free streaming video equipment while sampling the service. They get their money either way.
Had AT&T permanently kept the price at around $35, many consumers would likely sit back and wait for AT&T to sort out the streaming contract issues it has with the TV networks — CBS in particular, and come up with a DVR solution before those potential customers decided to sign up and make the change. Based on several “hot deals” websites, the mentality among many consumers is to “lock in” the $35 price now and wait for AT&T to build out the package while continuing to invest $35 a month on it. That doesn’t seem so bad when you get free electronics as part of the deal.
Our Final Take
AT&T’s DirecTV Now is a potential winner and worth signing up for because of the introductory price and free equipment offers. But if you decide not to disconnect your cable/satellite television service, it is probably safe to drop DirecTV Now after your prepayment expires and return to resume service a little later. There will probably be some warning when AT&T will end the introductory price for the service, and interested customers can hop back on board before that date arrives. DirecTV Now will be a formidable competitor, but it will fight against consumer resistance to confront the cable company and cut cable’s cord until it solves the local channels issue and has a credible DVR option. The service could also use an add-on to make adding additional concurrent streams possible and more affordable than just signing up for a second account.
Don’t count out Big Cable just yet. With data caps and other internet overcharging schemes, Comcast, Cox, Suddenlink, and others can play games with usage allowances to deter customers from streaming all of their video entertainment online at the risk of blowing past their allowance. DirecTV Now’s $35 price won’t mean much after overlimit fees begin appearing on your internet bill.
It was a busy weekend for AT&T’s Randall Stephenson and Time Warner (Entertainment)’s Jeff Bewkes, culminating in an announcement from AT&T it was acquiring Time Warner in a deal worth $85.4 billion.
AT&T CEO Stephenson will remain as CEO while Bewkes stays temporarily to help oversee the transition of the merged company.
The deal has sparked confusion among some consumers who associate Time Warner with Time Warner Cable, but in fact the two entities are independent companies. Time Warner, Inc., is the entertainment and content provider that owns HBO, Warner Bros., CNN, TNT, and other networks. Time Warner Cable was spun-off in 2009 as an independent cable operator that was purchased by Charter Communications earlier this year.
AT&T’s interest in Time Warner is entirely about its video content. By owning Time Warner, AT&T can win deals to place its video programming on U-verse, DirecTV, and AT&T wireless smartphones and tablets without running into heated contract renewal negotiations, spiraling prices, and restrictions on how that content is viewed.
AT&T is hoping its acquisition will generate more revenue to make up for stalled wireless revenue growth. AT&T customers already can view DirecTV content on their smartphones without it counting against one’s usage allowance. AT&T could offer a similar usage cap exemption for Time Warner-owned programming, although it would raise the ire of consumer groups fighting for Net Neutrality, which prohibits preferential treatment of internet content.
Stephenson
Stephenson hopes the addition of Time Warner to the AT&T family will strengthen his existing plan to compete nationwide with cable television providers, offering a streamed bundle of cable channels under the DirecTV brand starting as early as this winter.
Stephenson has talked to Bewkes about a merger of the two companies since August, but Time Warner has always proved an elusive seller, having earlier rebuffed a buyout attempt from 21st Century Fox. Stephenson was talking to a man who pushed Time Warner Cable out of its corporate family nest back in 2009, and the reasons for doing so were ironic considering this weekend’s acquisition announcement:
Time Warner’s management believed that the separation was the right step for Time Warner based on the changes in Time Warner Cable’s business over time. […] Time Warner’s management believed that there were a number of potential benefits from the separation transaction:
Time Warner would become a more streamlined portfolio of businesses focused on creating, packaging and distributing branded content.
Time Warner and Time Warner Cable would each have greater strategic flexibility and each would have a capital structure that better suits their respective needs.
The separation would provide investors with greater choice in deciding whether to own shares of Time Warner or Time Warner Cable or both companies based on their separate portfolios of businesses and assets.
What regulators ultimately think about the deal will probably take at least a year to learn, but reaction from Wall Street and both political parties was decidedly negative. AT&T’s decision to pay half the purchase price in cash worries investors more than the remainder of the cost paid in stock. AT&T’s stock price is falling, upsetting investors concerned about AT&T’s dividend, and the market may be signaling concern the merger might be a mistake of epic proportions similar to the disastrous $164 billion AOL-Time Warner merger in 2000.
Bewkes
Tom Eagan, an analyst with Telsey Advisory Group, said owning Time Warner for its content didn’t make much financial sense when it could license it for considerably less, as it does now.
“Why buy the cow when you get the milk for free?” Eagan wrote his clients.
Many analysts are wondering what changed Bewkes’ thinking that led to him spinning off Time Warner Cable in 2009, with his decision to sell in 2016. Time Warner got rid of its video distribution business because consumers were increasingly looking for alternatives to cable television. In 2000, that came primarily from satellite providers. Today it’s cord cutting.
Combining AT&T and Time Warner would create a mega-corporation that would own or control many of the largest cable networks and a major Hollywood studio and allow AT&T to maintain absolute control over how that content was distributed. Shareholders were concerned about the price tag of the deal, driving shares down in both companies. Combining AT&T’s existing debt with Time Warner will leave the combined company saddled with $175 billion in debt — a massive amount of money that may not be financed at near zero percent interest for long, if the Federal Reserve boosts interest rates. Moody’s has put AT&T’s credit ratings up for review for a possible downgrade as a result.
Both Republicans and Democrats reacted with unease about the prospect of creating another Comcast/NBCUniversal-sized entertainment company. Almost all were skeptical about the benefits to consumers. AT&T’s competitors seemed even more chilled, fearing AT&T’s control of both the content and the means to distribute it would give the juggernaut an unfair advantage. For example, AT&T could give itself a discount to carry Time Warner programming on U-verse and DirecTV that would be unavailable to competitors. It might also take a harder line on competing providers at contract renewal time.
Some regulators and politicians believe bigger has not proved better for consumers in the telecom space, particularly after seeing the results of Comcast merging with NBCUniversal. Critics contend Comcast has never taken the deal’s approving consent decree seriously, and have dragged their feet on adhering to the deal’s many conditions. Consumers have gotten almost nothing from the merger except higher cable bills.
Analysts predict AT&T will do everything possible to minimize regulator review of its deal. The first step will be to eliminate the FCC from the deal review process, which is a very real possibility considering Time Warner and AT&T have few deal-related FCC-issued licenses beyond a single independent television station in Georgia owned by Time Warner. That station could be sold or transferred to a separate entity within months. The deal will get a mandatory review by the Justice Department, looking for evidence of antitrust. AT&T plans to claim the merger combines two entirely different companies and won’t have any implications on competition.
Critics of the deal think otherwise, pointing to the potential of favoring AT&T over cable companies with lower programming rates. Net Neutrality proponents are also concerned about AT&T’s practice of zero rating its own content, which gives AT&T a competitive advantage in the wireless space.
Ten years ago, large programmers like NBC-Universal, Fox, Viacom, and Time Warner started bundling new niche channels into their programming packages, forcing pay television providers to add networks few wanted just to get a contract renewal agreement in place for the networks they did want. Now, in the era of cord-cutting, those programming conglomerates are preparing to slim down.
One of the largest — Comcast/NBCUniversal — is the first to admit “there are just too many networks,” to quote NBCUniversal CEO Steve Burke.
Burke warned investors back in July that axing networks like Style and G4 was just the beginning.
“You’ll see us and others trimming channels,” Burke said during Comcast’s second-quarter earnings call. “We will continue to invest what we need to invest into our bigger channels, and we’ll continue to trim the smaller ones.”
Cable operators hope that day arrives sooner rather than later as cord-cutting continues to have an impact on cable-TV subscriptions.
For every popular cable network like USA and Bravo, cable operators get stuck carrying ratings-dogs like CNBC World, Centric, Cloo, VH1 Classic, Fox Business Network, and Fuse — all of which attract fewer than 100,000 viewers nationwide at any one time. Fuse barely attracted 51,000 viewers in 2015. But just about every cable TV customer pays for these channels, and many more.
Many cable channels wouldn’t survive without subscription fees because advertisers consider them too small to warrant much attention.
While Burke’s prediction has yet to slash the cable dial by more than a few networks so far, it has slowed down the rate of new network launches considerably. One millennial-targeted network, Pivot, will never sign on because it failed to attract enough cable distribution and advertisers, despite a $200 million investment from a Canadian billionaire. Time, Inc.’s attempts to launch three new networks around its print magazines Sports Illustrated, InStyle and People have gone the Over The Top (OTT) video route, direct to consumers who can stream their videos from the magazines’ respective websites.
Fierce Cable this week opined that forthcoming cord cutter-targeted TV packages streamed over the internet from players including DirecTV/AT&T and Hulu, among others, will likely start a war of cable network attrition, which may make the concept of a-la-carte cable a thing of the past. Editor Daniel Frankel believes the future will be a finite number of cable networks delivered primarily over IP networks, which are expected to dramatically pare down the traditional cable TV bundle into fewer than 100 channels. Only the most popular networks will be included in a traditional cable TV lineup, and some of these providers expect to deliver a bundle of fewer than 50 channels, including local stations. Those booted out of the bundle may still find life from viewers going OTT, if those networks can attract enough people to watch.
AT&T is hoping for the best of both worlds as it prepares to launch an internet-based package of networks under its DirecTV brand called DirecTV Now. Sources told Bloomberg News AT&T is hoping DirecTV Now will attract more subscribers by 2020 than its satellite service. At some point in the future, it may even replace DirecTV’s satellite television service.
DirecTV Now is expected by the end of this year and will likely offer a 100 channel package of programming priced at between $40-55 a month, viewable on up to two screens simultaneously. The app-based service will be available for video streaming to televisions and portable devices like tablets and phones. No truck rolls for installation, no service calls, and no equipment to buy or rent are all attractive propositions for AT&T, hoping to cut costs.
Since AT&T has taken over DirecTV, it has lost over 100,000 satellite customers. The threat to AT&T U-verse TV is also significant as customers increasingly look for alternatives to cable TV’s bloated and expensive programming packages. AT&T no doubt noticed the impending arrival of Hulu’s cable TV streaming platform next year and other services like Sling TV. Deploying their own streaming alternative with AT&T’s volume discounts from the combined subscribers of DirecTV and U-verse means AT&T can sell its streaming service at a substantial discount.
If consumers find the offerings from DirecTV Now and Hulu a credible alternative to traditional cable television, cord cutting could dramatically accelerate, provoking a response from cable operators likely to offer their own slimmed-down packages. So being among the 100 or so networks carried on DirecTV Now, or among the 50 or so networks Hulu is planning to offer, could be crucial to the future survival of any cable network. Those stranded in the 500-channel Universe of today’s cable television packages could be forced off the air or to an alternative means of reaching an audience such as OTT.
The lesson learned by the cable television industry is that customers are tapped out and unwilling to pay ever-rising cable TV bills for dozens of networks they’ve never watched and don’t intend to. The longer term lesson may be even more scary for some networks. Live, linear television as a concept may have seen its time come and go, at least for entertainment programming. While viewers are always going to seek live television for sports and breaking news, alternative on-demand viewing of everything else, preferably commercial-free, is a growing priority for many, especially if the price is right.
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