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Ontario County, NY: We Need Fiber So Badly, We Just Did It Ourselves

Ontario County, N.Y.

Ontario County, just south and east of Rochester, N.Y., is unleashing the power of fiber optics after private providers turned their noses up at the rapidly-growing Finger Lakes region.

“We just said we need this so badly, we just did it ourselves,” says Ed Hemminger, president and CEO of Axcess Ontario, a non-profit corporation created by the county government to run the $7.5 million dollar project.  Hemminger appeared on this afternoon’s edition of CNBC’s Power Lunch.

The 180-mile fiber optic network now two-thirds complete is expected to be finished by year’s end.  Hospitals and schools are already leasing capacity on the fiber ring.

Axcess Ontario doesn’t actually provide broadband service to businesses and consumers itself.  Instead it leases capacity to all-comers, inviting them to use the fiber ring to enhance their broadband infrastructure.  The company doesn’t provide residential service, for example, but it could enhance another provider’s ability to deliver service.  Right now, the county is contemplating a wireless Internet service for consumers, if they can find a provider.  Frontier Communications could be a likely contender, considering it already provides a Wi-Fi service in downtown Rochester and in portions of suburban towns like Brighton, Pittsford, and Greece.

Hemminger

Hemminger

Ontario County is one of the bright spots in western and central New York’s difficult economy.  Both residential and business growth continues, despite the recession, particularly in communities like Canandaigua, Victor and Geneva.  Having a state-of-the-art fiber ring enhances the area’s ability to attract new businesses and jobs to the Finger Lakes region, often better known for tourism.  At least that is the plan.

“Honestly every company is an Internet company because they all have to use the Internet,” Hemminger claims.

Having the county build the network was the only prospect for getting it done.

“We can have a Return on Investment of 25 years, while the private sector has to recoup its costs in three to four years,” Hemminger says.

Thanks to Stop the Cap! reader Jeff for sending word.

[flv]http://www.phillipdampier.com/video/CNBC Making Broadband Accessible 6-10.10.flv[/flv]

Ed Hemminger discusses the Axcess Ontario fiber ring project in Ontario County, N.Y., on today’s edition of Power Lunch on CNBC.  (2 minutes)

Grand Rapids TV Hands Over Eight Minutes of its Morning Show to Heart AT&T U-verse

Phillip Dampier June 10, 2010 Astroturf, AT&T, Consumer News, Video 2 Comments

AT&T is a paid sponsor of the eightWest program, which may have had something to do with those eight minutes of positive coverage.

Last month, a Rochester, N.Y., morning television news show handed over five minutes of airtime in a thinly-disguised advertisement for local phone company Frontier Communications.

WOOD-TV in Grand Rapids took shilling to a whole new level this morning on its hour-long morning lifestyle program eightWest when it handed over nearly eight minutes to promote AT&T’s U-verse service, infomercial-style.

Essentially handing the microphone over to AT&T area marketing manager Dan Wells, the show’s hosts fell all over themselves talking about how wonderful the service was.  Channel 8’s Terry DeBoer had her original AT&T installation personally supervised by Wells, a service ordinary Grand Rapids consumers probably won’t receive.

As the “Cutting Edge” segment progressed, the station ran a chyron including AT&T’s logo and slogan, “Rethink Possible” as Wells talked about all of the service’s claimed benefits.  DeBoer just thought it was all awesome, gushing this sampler of reactions as a technobeat soundtrack pounded away in the background:

  • “An exciting new adventure in television!”
  • “It really is quite remarkable!”
  • “The super-sized DVR is awesome!”
  • “What are the other services and features that take U-verse to the next level?”
  • “It’s exclusively offered to you by our friends at AT&T.”
  • “Thanks to the power of AT&T and all of their services, you can save money.”

After eight minutes of enthusiasm, there was no time left to inform viewers of a slightly relevant fact only visitors to their website might have noticed: AT&T is a sponsor of the eightWest program.

[flv width=”480″ height=”380″]http://www.phillipdampier.com/video/WOOD Grand Rapids ATT U-Verse 6-10-10.flv[/flv]

Spend eight minutes in AT&T’s marketing Universe on WOOD-TV’s morning lifestyle program, eightWest.  (8 minutes)

Susan Crawford Warns the Tech Community: Protect the Gilded Age of Communications from a Corporate Takeover

Phillip Dampier June 8, 2010 Broadband Speed, Competition, Net Neutrality, Online Video, Public Policy & Gov't, Rural Broadband, Video Comments Off on Susan Crawford Warns the Tech Community: Protect the Gilded Age of Communications from a Corporate Takeover

“If (Comcast) can’t rape and pillage, it’s probably not a great investment.” — Dr. John Malone, former CEO Tele-Communications, Inc. (TCI Cable)

Susan Crawford

The age of content producers blissfully producing websites and ignoring broadband policy is over.

That message comes courtesy of President Barack Obama’s former Special Assistant for Science, Technology, and Innovation Policy, Susan Crawford, who rang warning bells over corporate control of the Internet last week at the Personal Democracy Forum in New York City.

Crawford, now a law professor at the University of Michigan, delivered a presentation arguing that increased corporate dominance over broadband has stalled the Gilded Age of the communications revolution.

Even as broadband becomes an increasingly important component of an American economy in recovery, marketplace concentration and laissez-faire broadband policies have combined to allow a handful of companies to control broadband access, with the potential of limiting access to web services and stalling entrepreneurial online innovation.

Crawford builds her case for a threatened broadband future:

  • As of 2010, 75-85 percent of the population will have only one choice of provider capable of delivering 50-100Mbps speeds — their local cable company;
  • Major cable systems have clustered their operations and do not compete with each other;
  • Verizon has suspended expansion of FiOS, its fiber to the home service, indefinitely;
  • Comcast, the nation’s largest cable operator with 24 million customers, 16.3 million of which take their broadband service, seeks a merger with NBC-Universal, providing a built-in incentive to limit broadband distribution of video content to non-subscribers who cut cable’s cord.

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/Susan Crawford at PdF 10 Rethinking Broadband 6-2-2010.flv[/flv]

Watch Susan Crawford’s presentation warning the tech community about the implications of America’s broadband duopoly given free rein.  (17 minutes)

FCC Looking for 10,000 Speed Test Volunteers — But Not If You Are Usage Capped or a ‘Heavy Downloader’

Stop the Cap! reader Bones sends word the FCC needs volunteers to help keep America’s broadband providers honest about their speed claims.  But the agency warns heavily usage capped consumers they probably shouldn’t apply, and anyone consuming over 30 GB per month is disqualified.

The FCC SamKnows Broadband Community aims to gather and report statistical data on the performance of America’s broadband providers.  Thus far, most of the earlier speed results being studied by public officials come from data aggregated from voluntary visits to speed test websites.  But the data is subject to considerable variation depending on the speed test site chosen, traffic and capacity issues that only impact the route to the test site, and what else a consumer may doing with their connection during the test.  Many also conduct speed tests when a technical problem is apparent, using the speed test site to verify their suspicions.

The FCC will send 10,000 volunteers a free router that will hook up to one’s broadband connection and quietly test it several times daily.  Comprehensive measurements to be taken include latency, packet loss, DNS query times and failures, web page loading times, as well as the obligatory suite of speed tests.  The testing is done in the background and the results are uploaded to SamKnows for review.  The FCC can use the data from all of the volunteers to identify the true performance of national and regional Internet Service Providers.  Do their speed claims actually match reality?  Do they suffer from congestion problems and at what times of day?

One group of ISPs the agency will have trouble measuring are those that heavily limit their customers’ use.  In fact, the Test My ISP website warns off customers with low data caps because the project is expected to send and receive about 4 gigabytes of data in full over the course of each month. While the program designers felt that much data was so insignificant it would not create a problem, some greedy ISPs out there beg to differ.  With some providers offering usage allowances at 5 or fewer gigabytes per month, the FCC quickly learned it doesn’t want to be responsible for spiking consumer broadband bills with any overlimit fees.

As a result, they’ve asked those usage capped consumers to think twice about applying for the traditional testing program:

Our units download approximately 2GB per month and upload around 2GB. If you’re on a product with a low usage cap then we’d advise against signing up, or at least informing us beforehand so that we can apply a different testing profile.

The FCC also isn’t interested in sending test units to customers they designate as “heavy downloaders”:

We’d classify anything above 30GB per month as being too heavy for us to gather useful results.

With the increasing use of multimedia content and other high bandwidth applications being released to the Internet masses, we beg to differ with the arbitrary definition that 30 GB constitutes “heavy downloading.”  We understand the agency doesn’t want other online usage to create an issue for the accuracy of its speed tests, but they should take better care with their language.  One could use a file backup service and easily consume more then 30 GB uploading and never download more than a gigabyte.

A screenshot of the types of data SamKnows will be collecting and measuring (click to enlarge)

Other restrictions:

  • You have a fixed line broadband Internet connection to your residence.  This is not for WISPs, mobile broadband, or other wireless broadband services.
  • You use a standalone device to connect to your broadband service – i.e not a USB ADSL modem.
  • You have a stable broadband connection (i.e. it doesn’t disconnect frequently). Note that this is just referring to the connection – not the speed.
  • You have a spare power socket near your existing router (or wherever you plan to connect the unit. Keep in mind that a network cable must run between the unit and your router though! We supply a 1m cable).
  • You need to be on one of the ISPs that we’re measuring.
  • You are not an employee or a family member of an employee of one of the ISPs being monitored.

Also, you must agree to the following:

  • Not to unplug the unit or your ISP’s router unless I’m away for an extended period of time.
  • Not attempt to reverse engineer or alter the unit.
  • To notify Samknows if and when I choose to change ISPs.
  • To return the unit to Samknows should I no longer wish to be involved (Samknows to pay reasonable postage costs).
  • To connect the unit in the way described in the documentation.
  • To keep Samknows updated with valid contact details (i.e. email and postal address).

SamKnows is a British company hired by the FCC to conduct the speed test project.  SamKnows is already familiar to British broadband consumers for its comprehensive broadband availability checker showing all of the broadband choices available based on the address where service is to be installed.

The company also reports on broadband news, mostly impacting Europe.

And before the paranoid start suggesting this is Obama’s Internet Spy Box, SamKnows offers this:

However, the unit simply acts as a standard switch or standard router and does not look at any of the packets flowing across your network. It only monitors traffic volumes for the purposes of deciding when to run (or not to run!) the tests and to measure consumption.

Testing information uploaded from the unit to our servers contains no information about you whatsoever. Furthermore, all such communications are encrypted, ensuring that results cannot be tampered with en-route.

Your individual unit’s test results will be available to you alone. Your unit’s results will also be aggregated with others from the same ISP to form a larger average set of results that can be viewed publicly.

We have absolutely no intention of doing anything that may adversely affect your privacy or security.

[flv width=”512″ height=”308″]http://www.phillipdampier.com/video/ITN News Ofcom report says broadband is not up to speed 7-28-09.flv[/flv]

The implications for the FCC’s national speed test program could mimic Great Britain’s, where providers were held to account for wide variations between speeds promised and those actually delivered.  Meaningful broadband reform in the States could include a requirement that providers’ marketing claims be provable, compelling at least some to perform competitive upgrades instead of delivering broken promises.  This ITN News report from last summer illustrates what happened when UK provider speed claims were put to the test.  (3 minutes)

FCC Chairman Julius Genachowki on Rate of Innovation in American Broadband: America Dead Last

Walt Mossberg (left) discusses the current state of American broadband with FCC Chairman Julius Genachowski (right)

FCC Chairman Julius Genachowki told attendees at the D: All Things Digital conference America scores dead last in a study measuring the rate of change in broadband innovation.  American broadband is stuck in neutral while every other ranked nation is moving forward faster in understanding the importance of deploying fast, reliable, and universal broadband.  Genachowski directly ties broadband to improving local economies, propelling growth in jobs, and improving education and health care.

Unfortunately the American duopoly most Americans cope with maintains a stranglehold on efforts to bring America literally up to speed with competing nations.  Worse, there is no end in sight as long as America relies entirely on incumbent providers to get the job done.

Americans pay some of the highest prices in the world for mediocre broadband, and it’s only getting worse with the introduction of usage limiting schemes like data caps and so-called consumption billing.

Genachowski is attempting to facilitate improved broadband across the United States, but is hampered by private industry undermining the FCC’s authority to help push improvements forward.  Recent industry-driven court challenges to the FCC’s authority have led to the agency seeking a different path to regain its regulatory footing.

The FCC chairman sees the biggest challenges coming in wireless broadband, where a spectrum shortage is limiting potential capacity and available bandwidth.  Genachowski seeks an accommodation with the nation’s television stations to relinquish UHF spectrum where possible to bolster wireless networks.

Conference host Walt Mossberg challenged Genachowski on why more isn’t getting done and why accepting the current state of the marketplace is acceptable.  He also criticized providers for charging high prices for slow service and attacked Comcast for its set top box, claiming if there was an open market for these things, no one would buy it, that it would be the worst thing on the shelf.

[flv width=”512″ height=”308″]http://www.phillipdampier.com/video/All Things Digital Genachowski 6-2-10.flv[/flv]

Excerpts from FCC Chairman Julius Genachowski’s visit with Walt Mossberg at the June 2nd D: All Things Digital conference.  (6 minutes)

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