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Updated AP Breaking News: Officials Order Cell Service Switched Off in Boston, But We Have Doubts

Another reason to keep your landline. During major events, cell phone networks are quickly overwhelmed while wired phone lines still work.

Another reason to keep your landline. During major events, cell phone networks are quickly overwhelmed while wired phone lines still work.

The Associated Press is reporting minutes ago that a law enforcement official has ordered all cellphone service in the Boston area temporarily suspended to prevent any possibility of remote detonations of any other improvised explosive devices. But we have our doubts and in fact was able to reach one of our Boston readers by cell phone in downtown Boston just a moment ago.

“I can’t make calls on Verizon without getting a fast busy signal, but I am getting calls regularly at the moment,” reports Jim, one of our regular readers. “The cell networks are totally jammed with everyone on the phone in this city.”

Jim says a number of his co-workers had no idea there were two explosions at the finish line of the Boston Marathon this afternoon, but word-of-mouth office gossip spread the news over the last hour or so.

“Landlines are working fine, which is another reason you cannot and should not rely on cell phones alone during a major news event or disaster, because they are highly vulnerable to capacity crushes,” Jim said. “Our Internet access at work has also slowed to an absolute crawl and you cannot access a lot of local news websites, so we’ve watched the coverage on over the air television.”

Numerous press reports speculate the two explosions that killed two and injured at least two dozen were the result of some type of explosive device, but law enforcement officials have refused to confirm those reports so far.

As of 5:15pm EDT, Sprint and Verizon Wireless reported they were attempting to maintain service as best as possible despite the flood of wireless calls, and no carrier has confirmed they have been asked to switch off service.

“We are experiencing call blocking due to what’s happening,” Mark Elliott, a Sprint spokesman told the Boston Globe. “The network is blocking calls because the number of calls coming in exceeds the capacity. There’s no way the network can handle that kind of traffic.”

Elliott is asking cell phone users to text messages to friends and loved ones and avoid voice calling until capacity improves. This can keep lines open and clear for emergency and law enforcement officials.

Verizon Wireless, meanwhile, issued a statement, saying: “Verizon Wireless has been enhancing network voice capacity to enable additional calling in the Copley Square area of Boston. Customers are advised to use text or email to free up voice capacity for public safety officials at the scene. There was no damage to the Verizon Wireless network, which is seeing elevated calling and data usage throughout the region since the explosions occurred.”

Update 5:54pm EDT: The Associated Press has officially retracted their earlier story. There has been no request to suspend cell phone service, but carriers are impacted by heavy call volumes.

Six Months Later, Still No Verizon Phone Service in the Rockaways

Phillip Dampier April 8, 2013 Audio, Consumer News, Verizon Comments Off on Six Months Later, Still No Verizon Phone Service in the Rockaways

sandyMore than six months after Hurricane Sandy did her handiwork on coastal New York, New Jersey and Connecticut, hundreds of residents are still getting phone bills from Verizon for phone and Internet service they have been without since Halloween.

Most of the outages are around the Ocean Bay development in Far Rockaway, south of Brooklyn.

For thousands of residents, the only regular communication from Verizon every month arrives in the form of a bill.

“I need that phone to make phone calls for an ambulance or long distance or the police department,” Geraldine Jones, president of the development’s tenant association, told the Daily News. “We’re tired of being without our landlines. It’s terrible. They’ve got the nerve to send me a bill every month. I’m frustrated and angry. It’s not fair. It’s not right.”

WNYC Radio reports local politicians are now getting involved in Verizon’s half-year landline outages on Far Rockaway. (1 minute)
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Verizon-logoVerizon’s response has mostly been shrugged shoulders and no firm estimate of when service will be repaired.

“Verizon is working closely with the New York City Housing Authority and together we have made good progress in restoring service to residents to of the Ocean Bay apartment complex,” company spokesman Phil Santoro retorted in a statement. “By the end of this month, we will begin restoring service to all those who live in the complex from 54th to 59th streets on our brand new state-of-the-art fiber optic network.”

But that means some of Verizon’s customers will have been without phone service for more than half a year.

“It shouldn’t take six months,” said City Councilman Donovan Richards. “Some of these people don’t have cell phones. They’re elderly. It’s a public safety issue.”

WNYC’s Brian Lehrer Show takes a close look at telecom outages after Hurricane Sandy. (17 minutes)
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Verizon Retweets Stop the Cap! (and Other Tears in the Fabric of Space)

Phillip Dampier April 3, 2013 Broadband Speed, Competition, Consumer News, Data Caps, Editorial & Site News, Verizon Comments Off on Verizon Retweets Stop the Cap! (and Other Tears in the Fabric of Space)

 

AT&T U-verse, Verizon FiOS Competing Head to Head in Dallas Suburbs

Phillip Dampier April 2, 2013 AT&T, Competition, Verizon Comments Off on AT&T U-verse, Verizon FiOS Competing Head to Head in Dallas Suburbs

Verizon-logoResidents of some cities north of Dallas are in the unique position of being able to choose between two phone companies and at least one cable operator for television, phone, and broadband service.

AT&T U-verse competes head to head with Verizon’s advanced FiOS fiber to the home service in communities like Allen, Plano, and Frisco, Tex.,  because of franchising agreements that opened to door for both companies to compete in overlapping territories.

Top secret.

The aggressor was Verizon, which took advantage of Texas’ statewide video franchise law to “overbuild” its FiOS fiber operation into AT&T’s landline territory, particularly in affluent Frisco and Allen.

Verizon got interested in the area in 2008 because of the population boom and housing growth in North Texas. It was easy to lay fiber in the large housing developments under construction. When the economy crashed along with the housing market during the Great Recession, Verizon’s investment and interest in expanding FiOS declined. Today, some areas have access to both Verizon FiOS and U-verse from AT&T, as well as at least one cable operator. Other areas, especially in unfinished planned neighborhoods, only have access to only one provider, AT&T.

Verizon’s decision to overbuild and face AT&T was a decision to target investment into some of the richest areas in the Dallas-Ft. Worth Metroplex. Lower income areas often have neither service, as Verizon has focused efforts north of the city and AT&T U-verse is still not available in certain areas of downtown Dallas.

Vodafone Stock Spiking on Rumor of Near-Term Buyout By AT&T and Verizon

Phillip Dampier April 2, 2013 AT&T, Competition, Public Policy & Gov't, Verizon, Vodafone (UK), Wireless Broadband Comments Off on Vodafone Stock Spiking on Rumor of Near-Term Buyout By AT&T and Verizon

vodafoneA Financial Times blog post has started a buying frenzy for Vodafone Group Plc on news AT&T and Verizon Communications are about to bid for the British mobile phone giant, despite denials from Verizon it is involved in any deal to acquire the British mobile phone company.

The Times Alphaville blog quotes unnamed sources deemed “usually reliable people” who claim Verizon and AT&T are working together on a blockbuster $245 billion takeover deal for one of the world’s largest wireless carriers. After the story appeared, Vodafone shares were up 6.1 percent.

Verizon is interested in buying out Vodafone’s part ownership in its Verizon Wireless venture and AT&T is looking to overseas markets for future wireless revenue opportunities that are harder to find in the United States.

att verizonThe sources told the Times they expect the deal will initially merge Vodafone and Verizon into a single entity, but only briefly. Verizon would promptly sell Vodafone’s extensive international assets to AT&T at a premium. Verizon would end up the sole owner of Verizon Wireless, and AT&T would acquire Vodafone’s enormous wireless operations in Europe, Asia, Africa and the Middle East.

Barclays Plc is working on putting together the potential transaction, Alphaville said today.

Informal talks have reportedly been underway between AT&T, Verizon and Vodafone since December according to Bloomberg News. The biggest impediments seem to be among the company’s top executives arguing over who ends up in the leadership and where the combined companies will be located — in the UK or the USA.

Vodafone has been a tolerated partner in Verizon Wireless since 1999 when Bell Atlantic and Vodafone merged their respective mobile ventures into Verizon Wireless. Vodafone has held tightly to their part-ownership of Verizon’s wireless network, which has proven an enormous earner in an American wireless marketplace considered less competitive than in Europe. The talks indicate Verizon is willing to pay a premium price to disconnect the British wireless company from its American operations. Allowing AT&T to help finance the largest wireless takeover in years makes it more likely a deal can be done, assuming regulators on both sides of the Atlantic agree.

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