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HissyFitWatch: Shaw & Rogers Non-Compete Agreement Tossed, Allowing Shaw Acquisition of Mountain Cablevision

Phillip Dampier September 21, 2009 Canada, Competition, HissyFitWatch, Recent Headlines, Rogers, Shaw 4 Comments
Who Dares to Break the most sacred Ark of the Cable Covenant?

Who dares break the most sacred Ark of the Cable Covenant?

In March 2000, two cable magnates sat down for the cable industry equivalent of My Dinner With Andre.  Fine wine, beautiful table linens, an exquisite meal, and a Monopoly board with pieces swapped back and forth representing hundreds of thousands of Canadian consumers.  Ted Rogers and Jim Shaw drew a line on the western Ontario border and agreed to stay on their respective sides of it.  Ted and Jim divvied up each others cable interests, swapping Rogers’ systems west of Ontario with Shaw’s systems east of the provincial line. Thus was born the Ark of the Cable Covenant, with its founding principle: Thou shalt not compete or intrude in my territory.

The only question left at the end of the meal was who was going to pick up the check.  You did.

And so it was.  Since 2000, Shaw Communications has kept its operations west of Ontario, Rogers stays in Ontario and points eastward.  A very nice state of affairs, as long as you are not a Canadian consumer looking for competitive relief from high prices and lousy service.

Shaw Raids Ontario

Shaw Raids Ontario

But in July there was heard a great rumbling across the prairies and into the verdant forests and rolling hills of southwestern Ontario.  What was that sound?  Who were these cowboy hat wearing hordes riding across the lands to the shores of Lake Ontario carrying saddle bags stuffed with cash?  Why look, Calgary-based Shaw is staging a $300 million dollar buyout raid on Mountain Cablevision, Ltd., a 41,000 subscriber independent cable company based in Hamilton, Ontario.

But what of the sacred agreement?  Ted Rogers passed away in December, leaving Shaw to rhetorically ask, “What agreement? Do you know anything about an agreement?”

Indeed, there is no honor among thieves and cable executives seeking the spoils of a highly uncompetitive industry.  Rogers was shocked to discover an invasion on their turf, and they responded with a torrent of attorneys to block the deal, as Canwest News Service notes:

“Shaw is bound by the restrictive covenant which prohibits Shaw from building or acquiring any broadband wireline cable business in Ontario, Quebec or Atlantic Canada,” Rogers argued in court documents released Thursday.

Thankfully for Shaw, Ontario courts do not typically recognize “covenants” as sacred documents not to be broken.  Justice Frank Newbould on the Ontario Superior Court of Justice rejected the de facto non compete agreement and said Rogers had not proven any irreparable harm from the sale, dismissing Rogers’ “proof” as “speculative in the extreme.”

Of course, you realize this means war.

Tim Pinos of Cassels, Brock & Blackwell LLP is Rogers’ lead lawyer on the file. Shaw’s intentions are clear, he said Friday: “Shaw desires to re-enter Eastern Canada and acquire cable systems.”

Aside from picking a competitive fight with Rogers, an expansion east would pit Shaw against smaller but powerful players, such as Videotron, which is owned by giant Quebecor Inc., and commands a near-monopoly in Quebec.

With the agreement shattered, Rogers is likely casting its eyes westward, observers say.

Earlier this week, Edward Rogers was appointed to the role of deputy chairman of the company his father built. He moves from heading up Rogers Cable and will also oversee new operational responsibilities, including strategic acquisitions.

Unfortunately for consumers, some sacred agreements will remain unbroken.  Namely the one that keeps companies like Shaw and Rogers from competitively wiring communities already served by each other and competing head to head.  That simply wouldn’t do.  It would ruin a perfectly delightful meal.

New Details on Rogers “Extreme Plus” and “Ultimate Tier” Packages

Phillip Dampier July 13, 2009 Canada, Data Caps, Rogers 7 Comments

torontoLate last week, Rogers Cable announced the launch of an “Ultimate” tier broadband service for residents in greater Toronto, offering speeds of 50Mbps for $149.99 a month.  This morning, new details on a second tier of service, an adjustment to the usage allowances  for both tiers, and more.

New this morning:

  • A second tier of service for greater Toronto residents has been announced.  “Extreme Plus” will offer 25Mbps/1Mbps service for $99 a month, with a 125GB monthly allowance.  A digital cable TV subscription is mandatory.
  • Some corrected information about the “Ultimate” tier.  Despite what Rogers told one of our readers, this tier will offer 50Mbps/2Mbps service for $149.00 a month, with a 175GB monthly allowance (up from 150GB).
  • The purchase of the Rogers Wireless N router for $200 is mandatory for all customers choosing the “Extreme Plus” or “Ultimate” tier.
  • The overlimit penalty fee has not yet been established.  Rogers typically charges a maximum of $25 in penalties for exceeding usage allowances. As one reader put it: “What this means is that – IN REALITY – you are paying $124.00/month for an unlimited account at 25Mbps, or $199.00/month for an unlimited account at 50Mbps.”

Although many customers were excited by the initial news of higher speed service, the reality that the usage allowances are only incrementally higher, for a considerably higher priced level of service, reduced enthusiasm considerably.  Customers have also been underwhelmed by the upload speed, and by the news they will be required to purchase a router from Rogers for $200 just to obtain the service.

Rollout date for both services in sections of Toronto in August 17th, with other areas being added in mid-September.  We’ve obtained some preliminary specific dates for service based on Toronto metropolitan area postal codes:

August 17 is the date for implementation in the follow postal codes:

Toronto
M5X
M5J
M5W
M5C
M5G
M5B
M4Y
M5R
M4W (western section)
M4V
M4T
M4S
M5P
M4P
M4R
M4N
M5M
M2P
M2N
M2R
M2M

Markham
L3T

Vaughan
L4J

Richmond Hill

L4B
L4C
L4E

Newmarket
L3X
L3Y

Bradford / East & West Gwillimbury
L9N

September 18th is the targeted date for Phase Two of the rollout in these areas:

Aurora
L4G

All other areas surrounding Toronto (Pickering, Ajax, Brampton, Mississauga, etc.) upgrade is expected on September 18th + in these random postal codes:

L6E
L5W
L4T
L3Z
M5A
M4X
M1J
M1H

Thanks to Digital Home and a Rogers employee who remains anonymous for specific details.

Rogers Cable To Unveil 50Mbps DOCSIS 3 Service in Metro Toronto – $149.99/Month & Capped At 150GB

Phillip Dampier July 9, 2009 Canada, Data Caps, Rogers 10 Comments
Rogers Ultimate Speed Comes At The Ultimate Price of $150/month, Reportedly Capped At 150GB Of Usage

Rogers Ultimate Speed Comes At The Ultimate Price of $150/month, Reportedly Capped At 150GB Of Usage

Rogers Cable today announced it was preparing to launch a DOCSIS 3-based upgrade to its cable modem service in parts of metropolitan Toronto this summer with a promotional router giveaway and the unveiling of a 50Mbps “Ultimate” Tier for $149.99 a month.

The first 50 customers who sign up for the company’s First 50 to 50 promotion will receive a wireless “N” router and be the first to get the Ultimate tier when it launches.

Unfortunately, company officials have confirmed there will be a usage cap on the service (all Rogers Cable broadband services are capped), but they have not officially announced the cap limit yet.  One of our Ontario readers contacted Rogers customer service and was told the cap was 150GB per month, which killed his interest in the service immediately.

“That’s $1 a gigabyte, which is completely ridiculous,” Jim Jensen wrote to us this afternoon.  “I currently subscribe to their 10Mbps service which has a ludicrous 95GB cap, and that costs me $50 a month,” he said.

“You’d think this greedy company would at least cough up three times my current cap for three times what they charge me now, but apparently not,” he said.

Jensen told Rogers he’s taking a pass.

“It’s bad enough I am stuck in a country that is in a race to offer us lower caps and throttled speeds for higher prices, but there is no darned way I am giving Rogers $150 a month for 50Mbps which could put me past the cap after two hours of usage a month,” Jensen said.

“What are these people smoking?” he added.

The Rogers representative did not not know what upload speed was provided with the Ultimate tier.

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