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AT&T Customers Brace for Big Disney Blackout — ABC Stations, ESPN, Disney Channel All At Risk

Phillip Dampier September 10, 2019 AT&T, Competition, Consumer News, DirecTV Now, Online Video 2 Comments

The Walt Disney Co., is warning AT&T U-verse, TV Now, and DirecTV customers that a blackout of Disney-owned ABC stations, ESPN, Freeform, and the Disney Channel is imminent because AT&T has not yet agreed on renewal terms.

If an agreement is not signed before the end of the month, AT&T video customers across the country are looking at a third major programming blackout this year.

“The Disney owned networks and stations have agreements in place with all of the major video providers in DirecTV and AT&T video territories, including Comcast, Verizon FiOS, Cox, Optimum, Frontier and others, and we have a strong track record of successfully reaching multi-year agreements with these and other TV providers,” the company said in a statement. “Unfortunately, so far AT&T has refused to reach a fair, market-based agreement with us, despite the fact that the terms we are seeking are in line with recent marketplace deals we have reached with other distributors.”

The last contract renewal DirecTV signed with Disney was in late 2014. It is likely AT&T’s acquisition of DirecTV allowed the company to combine its U-verse and streaming agreements with the much larger contract with the satellite TV company, with AT&T’s combined carriage agreement likely to expire on Sept. 30, 2019.

AT&T has spent much of 2019 playing hardball with programmers, willing to let their contracts expire and blackout affected stations and networks. Earlier this year, customers lost access to local TV stations owned by CBS, Nexstar, and a handful of local stations under contract with Sinclair Broadcasting. Customers also lost access to the Altitude Sports and Entertainment Network, a regional sports channel, at the end of August. In some cases, it took several weeks to reach a negotiated settlement with local station owners.

It seems likely Walt Disney will find a similar level of intransigence with AT&T’s negotiating team. AT&T is already preparing its customers for a potential protracted fight and blackout.

“We’re disappointed to see The Walt Disney Co. put their viewers into the middle of negotiations. We are on the side of consumer choice and value and want to keep Disney channels and owned-and-operated local ABC stations in eight cities in our customers’ lineups,” AT&T said in a statement. “We hope to avoid any interruption to the services some of our customers care about. Our goal is always to deliver the content our customers want at a value that also makes sense to them. We’ll continue to fight for that here and appreciate their patience while we work this matter out.”

Any blackout would impact Disney-owned and operated ABC affiliates, including:

  • WABC-TV 7 New York
  • KABC-TV 7 Los Angeles
  • WTVD-TV 11 Raleigh-Durham, N.C.
  • KGO-TV 7 San Francisco
  • KTRK-TV 13 Houston
  • KFSN-TV 30 Fresno, Calif.
  • WLS-TV 7 Chicago
  • WPVI-TV 6 Philadelphia

New Family Friendly Streaming Option: $5.99 for 12 Channels Including Hallmark Networks

Phillip Dampier August 29, 2019 Competition, Consumer News, Frndly TV, Online Video 3 Comments

Those looking for a bare bones basic streaming package of family-friendly TV channels may be happy to learn of Frndly TV, a new streaming service offering a dozen networks for as low as $5.99 a month.

Frndly TV offers 12 networks and their corresponding on demand shows available on their respective websites and is viewable on Roku, Roku TVs, Amazon Fire TV or Fire TV Stick, Chromecast, or on a mobile device or computer through most major web browsers as well as iOS or Android apps.

Frndly TV includes: Hallmark Channel, Hallmark Movies & Mysteries, Hallmark Drama, Game Show Network, PixL, Light TV, Baby First, QVC, The Weather Channel, Outdoor Channel, Sportsman Channel, and World Fishing Network

Pricing varies depending on what kind of recording capability and number of simultaneous streams you want. The basic plan costs $5.99/mo or $59.99 a year and includes SD-only streaming and a Look Back feature that allows on demand viewing of shows up to 72 hours after airing. If you also want DVR service and 720p HD resolution, Classic package pricing starts at $7.99/mo or $79.99 a year for unlimited storage and 30 day recording availability. For $9.99/mo or $99.99 a year, the Premium plan increases DVR storage time to 90 days and offers up to four concurrent streams.

A 7-day free trial is available through their website.

Grab 3 Years of Disney+ for $140.97 With This Limited Time Offer

Phillip Dampier August 29, 2019 Consumer News, Disney+, Online Video 1 Comment

Planning on signing up for Disney+ when it launches on November 12th? Here is a special offer to score three years of the streaming service for $140.97 (plus tax, where applicable), a 33% discount off the usual annual price. You need to act on this today, however, because the deal expires September 2, 2019.

Step One:

You must first join D23 – the Official Disney Fan Club. You can enroll as a D23 Standard Member for free.

Step Two:

After enrolling, allow 24-36 hours for the special offer to appear on your account. Because the offer will expire on Monday, the sooner you enroll, the better. On the day after enrolling, check D23’s Account Management page for the special offer which looks like this:

Click Redeem Now, which should bring you to an offer page that includes this:

Enter your email address and other requested contact and payment information to sign up.

There are some important considerations to be aware of:

  1. Service begins on Nov. 12, 2019.
  2. Disney+ will support up to four concurrent streams per account. This number can change at Disney’s discretion.
  3. If you download content for offline viewing, Disney+ will limit each account to a maximum of 10 registered devices. It is not yet known if Disney+ will allow you to deregister an existing device to open up an additional slot for a new device. Each registered device must connect to the internet at least once a month or the content will no longer be available for offline viewing. This device limitation only applies to downloaded, not streamed content.
  4. This offer will NOT bundle with Hulu or ESPN+. It is for Disney+ service only.

Other terms and conditions:

Valid only from August 26, 2019 through September 2, 2019 at 11:59 PM PT. Promotional offer available to all D23 General, Gold or Gold Family Members who have an active membership as of 11:59PM PT on September 1, 2019.  Valid for US residents with US payment method only.  Acceptance of this promotional offer, or use of the promotional offer code, constitutes acceptance of the following terms and conditions.  This promotional offer of $46.99 per year, if accepted, entitles the bearer to a one-time discount of $69.00 off the regular price of a three-year subscription to Disney+ ($209.97).  Subscription will automatically renew on an annual basis at the end of three years, at the annual subscription price (currently $69.99) unless cancelled.  Taxes added to price, where applicable.  Cancel anytime, subject to terms.  No refunds or credits for partial months or years.  Access to Disney+ will continue through the end of the current subscription term. To accept this offer, create an account, accept the Subscriber Agreement, and elect to purchase a three-year subscription. Promotional offer code is one-time use only.  Cannot be combined with any other offers, coupons, discounts or promotions.  Cannot be applied to an existing subscription to Disney+.  Not redeemable for cash or any other goods or services.  This offer code cannot be sold and is not valid and will not be honored if obtained from any third party, including through Internet auction sites.

 

Wall Street Journal Says Faster Internet Not Worth It, But They Ignore Bottlenecks and Data Caps

The Wall Street Journal believes the majority of Americans are paying for internet speed they never use or need, but their investigation largely ignores the question of traffic bottlenecks and data caps that require many customers to upgrade to premium tiers to avoid punitive overlimit fees.

The newspaper’s examination was an attempt to test the marketing messages of large cable and phone companies that claim premium speeds of 250, 500, or 1,000 Mbps will enhance video streaming. A total of 53 journalists across the country performed video streaming tests over a period of months, working with researchers at Princeton University and the University of Chicago to determine how much of their available bandwidth was used while streaming videos from Netflix, Amazon Prime Video, YouTube and other popular streaming services.

Unsurprisingly, the newspaper found most only need a fraction of their available internet speed — often less than 10 Mbps — to watch high quality HD streaming video, even with up to seven video streams running concurrently. That is because video streaming services are designed to produce good results even with lower speed connections. Video resolution and buffering are dynamically adjusted by the streaming video player depending on the quality of one’s internet connection, with good results likely for anyone with a basic broadband connection of 10-25 Mbps. As 4K streams become more common, customers will probably get better performance with faster tiers, assuming the customer has an unshaped connection that does not throttle video streaming speeds as many mobile connections do and the streaming service offers a subscription tier offering 4K video. Netflix, for example, charges more for 4K streams. Some other services do not offer this option at all.

Image: WSJ

WSJ:

For most modern televisions, the highest picture clarity is the “full” high-definition standard, 1080p, followed by the slightly lower HD standard, 720p, then “standard resolution,” 480p. The Journal study found a household’s percentage of 1080p viewing had little to do with the speed it was paying for. In some cases, streaming services intentionally transmit in lower resolution to accommodate a device such as a mobile phone.

When all HD viewing is considered—1080p and 720p—there were some benefits to paying for the very highest broadband tiers, those 250 Mbps and above.

Streaming services compress their streams in smart ways, so they don’t require much bandwidth. We took a closer look at specific services by gathering data on our households’ viewing over a period of months. Unlike the “stress test,” this was regular viewing of shows and movies, one at a time.

Netflix streamed at under 4 Mbps, on average, over the course of a show or movie, with not much difference in the experience of someone who was paying for a 15 Mbps connection and someone with a one gigabit (1,000 Mbps) connection. The findings were similar for the other services.

There is a brief speed spike when a stream begins. Netflix reached the highest max speeds of the services we tested, but even those were a fraction of the available bandwidth.

Users watching YouTube might launch a video slightly faster than those watching Netflix, and at lower resolution, but this is a function of how those services work, not your broadband speed, the researchers said.

Whereas Netflix tries to load “nice high quality video” when you press play and hence has higher spikes, YouTube appears to “want to start as fast as possible,” said Paul Schmitt, one of the researchers.

A spokeswoman for Alphabet Inc.’s YouTube said the service chooses playback quality based on factors including type of device, network speed, user preferences and the resolution of the originally uploaded video. A Netflix Inc. spokeswoman said the company aims to deliver quality video with the least possible bandwidth. Amazon.com Inc. had no comment.

The Journal finds little advantage for consumers subscribing to premium speed tiers, if they did so hoping for improved streaming video. The unanswered question is why customers believe they need faster internet speeds to get those improvements in the first place.

The answer often lies in the quality of the connection between the streaming provider and the customer. There are multiple potential bottlenecks that can make a YouTube video stutter and buffer on even the fastest internet connection. Large providers have had high profile disputes with large streaming companies over interconnection agreements that bring Netflix and YouTube traffic to those internet service providers’ customers. Some ISPs want compensation to handle the increasing amount of incoming video traffic and have intentionally not allowed adequate upgrades to keep up with growing subscriber demand. This creates a traffic bottleneck, usually most noticeable at night, when even a small YouTube video can get stuck buffering. Other streaming videos can suffer from repeated pauses or deteriorate into lower resolution video quality, regardless of the speed of your connection.

Another common bottleneck comes from oversold service providers that have too much traffic and not enough capacity to manage it. DSL and satellite internet customers often complain about dramatic slowdowns in performance during peak usage times in the evenings and on weekends. In many cases, too many customers in a neighborhood are sharing the connection back to the phone company. Satellite customers only have a finite amount of bandwidth to work with and once used, all speeds slow. Some other providers do not pay for a large enough pipeline to the internet backbone, making some traffic slow to a crawl when that connection is full.

Customers are sold on speed upgrades by providers that tell them faster speeds will accommodate more video traffic, which is true but not the whole answer. No amount of speed will overcome intentional traffic shaping, an inadequate connection to the video streaming service, or an oversold network. Too bad the Journal did not investigate these conditions, which are more common than many people think.

Finally, some customers feel compelled to upgrade to premium tiers because their provider enforces data caps, and premium tiers offer larger usage allowances. Cable One, Suddenlink, and Mediacom customers, among others, get a larger usage allowance upgrading. Other providers offer a fixed cap, often 1 TB, which does not go away unless a customer pays an additional monthly fee or bundles video service.

Data caps are a concern for video streaming customers because the amount of data that can be consumed in a month is substantial. As video quality improves, data consumption increases. The Journal article does not address data caps.

Finally, the Journal investigation confined itself to video streaming, but internet users are also increasingly using other high traffic services, especially cloud backup and downloading, especially for extremely large video game updates. The next generation of high bandwidth internet applications will only be developed if high speed internet service is pervasive, so having fast internet speed is not a bad thing. In fact, providers have learned it is relatively cheap to increase customer speeds and use that as a justification to raise broadband prices. Other providers, like Charter Spectrum, have dropped lower speed budget plans to sell customers 100 or 200 Mbps service, with a relatively inexpensive upgrade to 400 Mbps also gaining in popularity.

Does the average consumer need a premium speed tier for their home internet connection? Probably not. But they do need affordable unlimited internet service free of bottlenecks and artificial slowdowns, especially at the prices providers charge these days. That is an investigation the Journal should conduct next.

CBS and AT&T Reach Carriage Agreement, CBS Sports Net and Smithsonian Channel Part of Deal

Phillip Dampier August 8, 2019 AT&T, Consumer News, DirecTV, DirecTV Now, Online Video Comments Off on CBS and AT&T Reach Carriage Agreement, CBS Sports Net and Smithsonian Channel Part of Deal

CBS and AT&T have agreed to end the blackout of 26 CBS owned and operated TV stations in 17 markets including New York, Los Angeles, Chicago, Philadelphia, Dallas, San Francisco, Boston, Atlanta, Tampa, Seattle, Detroit, Minneapolis, Miami, Denver, Sacramento, Pittsburgh and Baltimore. CBS local stations in these areas will return to AT&T U-verse, DirecTV, and DirecTV Now lineups sometime today.

The renewed retransmission consent contract covers carriage of these stations and CBS-owned CBS Sports Network and Smithsonian Channel for the next several years and could broaden carriage of the two CBS cable networks to additional AT&T platforms in the coming months.

Terms of the agreement were not disclosed, but analysts suggest AT&T is now paying several dollars a month per subscriber for each over the air station. AT&T had earlier claimed CBS was being unreasonable in requesting a substantial hike in rates to continue carrying stations that viewers can get over the air for free.

AT&T is still engaged in weeks-long disputes with several Nexstar and Sinclair-managed local station, resulting in ongoing station blackouts in markets around the country.

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