Denver, Colorado

Comcast, like Time Warner Cable, is slowly transitioning many of its traditional analog channels to digital, making more room for additional HD channels and faster broadband.  The latest city about to experience what Comcast calls its “all-digital migration” is Denver, Colorado.

“As part of the technology enhancement, Comcast is making available up to three devices to customers so they can hook up their (analog) televisions and not miss any channels,” said Cindy Parsons, a spokesperson for Comcast in Denver.  “What this allows us to do is provide hundreds of HD channels in the future, faster Internet speeds, better picture quality, and more ethnic programming.”

Customers with any level of service above Limited Basic with an existing digital set-top box may receive two digital adapters at no additional monthly cost; customers without an existing digital set-top box may receive one standard digital set-top box and two digital adapters at no additional monthly cost.

Parsons claims up to 90 percent of Comcast’s Denver customers already subscribe to digital cable on at least one television set in the home.  Comcast is offering free self-install kits through its Digital Now website.

Comcast intends to commence the transition to digital channel delivery starting this spring continuing into the summer.  The entire state of Colorado will follow, with the transition to digital complete by the end of the year.

Of course, customers with many analog televisions, or who dislike the notion of having to deal with add-on equipment, are out of luck.

[flv]http://www.phillipdampier.com/video/KUSA Denver Comcast Digital Upgrade.flv[/flv]

KUSA-TV Denver talked with Comcast’s Cindy Parsons about the city’s imminent “all-digital-migration” to digital cable television. (3 minutes)

[flv]http://www.phillipdampier.com/video/Anti-Cable Pay TV Ad from the 70’s.flv[/flv]

I ran across this “public service announcement” about the perils of cable television coming from the over-the-air broadcasters terrified of the implications of a new concept in television delivery — coaxial cable.

Back in the 1960s and early 1970s, big lobby dollars from broadcasters kept a foot on the throat of the newly-born cable television industry, prohibiting them from showing sporting events, movies and programs offered in syndication, unless they were from local stations of course.

To allow this new competitor to gain access to lucrative programming would cost local jobs, hurt investment in television stations providing local community service, and ruin it for everyone!

Ironically, broadcasters are still using these arguments when confronting intransigent cable companies that won’t write checks to pay those “free TV stations” for the right to carry them on the cable lineup.

Whenever a new player enters the marketplace, the existing ones panic.  That’s why the National Broadband Plan, Net Neutrality, and the concept of open networks terrifies incumbent players.  It’s a whole new world — one they aren’t comfortable with — market instability and players out of their comfort zones always invoke a fear-based response, especially on Wall Street.

Forty years after the pay television monster envisioned in this advertisement, we are still watching local over-the-air broadcasters.  In fact, the only harm viewers have experienced comes from an industry that treats local TV stations like commodities, bought and sold for millions of dollars, even as many stations cut local programming and community service.  These days, it’s not uncommon to find a major local affiliate not even producing a newscast any longer.

We now face another transformation in telecommunications with the release of a national blueprint for improved broadband.  Existing players have no problem with it, as long as they define it, benefit from it and get to implement it.  But the idea of opening their networks and providing consumers with additional choice, as well as protection from meddling providers who want to monetize all-things-Internet, just cannot be entertained.  To do so would … you know, cost jobs, harm investment, and ruin it for everyone.

Much like a broken record, this rhetoric is obsolete.

Qwest Communications today announced it has filed an application for a $350 million stimulus grant to bring faster broadband to rural communities throughout its 14-state local service area.

Qwest proposes to create a $467 million dollar broadband deployment fund based, in part, on the grant to expand broadband service into areas that currently lack access.

Davis

“Much like the water and electric programs the government established to encourage rural development, federal grants are needed to enable the deployment of broadband to high-cost, unserved areas,” said Steve Davis, senior vice president of Qwest Public Policy and Government Relations.

Downstream speeds would range between 12-40Mbps, which indicates Qwest is looking at ADSL2+ or potentially even VDSL2 service for parts of its western and midwestern service areas.

The company claims the funds would allow Qwest to reach more than 500,000 homes, schools, and businesses — mostly located within 50 miles of a city or town.

Qwest, like most larger telecommunications companies, did not apply initially for broadband stimulus funding.  Most objected to requirements recipients adhere to Net Neutrality requirements.  Although those requirements remain, some companies believe the second round will be more favorable to projects that extend access from already-existing broadband service lines.  The so-called “middle mile projects” improve connectivity by helping to reduce the length of copper wiring broadband must travel across.  The greater the lengths, the slower one’s speed.  They can also improve speeds and capacity overall for every customer.

[flv width=”480″ height=”292″]http://www.phillipdampier.com/video/40M+Demo-Final.flv[/flv]

Qwest released this promotional video last year to show the benefits of VDSL2 service, which the company currently provides in major urban areas inside its service area. (2 minutes)

When the 60 Minutes franchise shows up to run a 15 minute story on your corporate crisis, you know you’re finished.

The scene: Telecom New Zealand’s heavily-marketed XT mobile broadband 3G network has collapsed for the fourth time since December, leaving hundreds of thousands of customers without service, government ministers apoplectic about ongoing service problems, and now resignations among senior Telecom officials falling on their swords for endless technical faults that bring excuses and promises of better service that never quite come true.

One Telecom solution: Video their customer service center’s employees trying to cope with a telecommunications crisis in the country in hopes the carefully edited footage, made available to the media, would humanize the company’s own incompetence.  It didn’t work as Telecom New Zealand’s 3G customers rushed for the nearest exits, canceling service and demanding no fee be charged for doing so.

To add insult to injury, after four network crashes, Telecom’s administration of the country’s emergency help line 111 (equivalent to 911 in North America) revealed lapses there as well, when the line suddenly stopped working for several hours.  The problem was discovered not when a Telecom technician discovered it, but rather when a police officer found it strange there were no calls to respond to and called the number himself to test it, finding no response.

[flv width=”640″ height=”372″]http://www.phillipdampier.com/video/TV New Zealand 60 Minutes – Telecom XT.flv[/flv]

60 Minutes aired Telecom’s dirty laundry and pressured Telecom’s CEO to respond to exasperated customers often left without service for days. He blamed Alcatel-Lucent for the problems.  Paul Hamburger, mentioned in this report, resigned earlier today. (15 minutes)

AT&T has announced it is bringing its U-verse broadband, telephone, and television system to Springfield, Missouri providing residents an alternative to cable service from Mediacom.

“We’re very excited to offer a competitive choice to Springfield consumers,” said Kris Ryan, general manager of AT&T Home Solutions for the greater Missouri region.

Unfortunately, most Springfield residents will have to wait before the service becomes available in their neighborhood.  AT&T has only limited service available in Springfield, Battlefield, Nixa, Republic and parts of Fremont Hills.  The company has a tradition of announcing U-verse, and then slowly deploying service on a neighborhood-by-neighborhood basis over the next several years.

Potential customers noticed, complaining that entire zip codes in and around the Springfield area currently do not have U-verse available.

When the service does arrive, residents can expect pricing ranging from $19 – $167 a month, depending on how many channels and what type of broadband speed is desired.

Mediacom can beat AT&T’s broadband speeds in Springfield, as it upgraded to DOCSIS 3 service, permitting customers to get up to 50Mbps service from the cable company. AT&T’s U-verse tops out at 18Mbps in the Springfield area.

Residents can check to see if U-verse is available at their address by visiting the AT&T U-verse qualification website.

[flv width=”360″ height=”260″]http://www.phillipdampier.com/video/KSFX Springfield ATT Launches U-verse in the Ozarks 3-22-10.flv[/flv]

KSFX-TV in Springfield reports on the unveiling of U-verse in the greater Springfield area.  (1 minute)