Home » Multimedia » Recent Articles:

Say No to Bell Canada: One Buyout Too Many for Canadian Competition

Earlier this year, Bell Canada announced a blockbuster $3.38 billion offer to buy Astral Media, Inc. It is just the latest rush towards media concentration in Canada as the country’s largest cable and phone companies acquire a growing number of television networks, cable services, radio and broadcast television outlets, magazines, and other media.

Bell Canada already owns CTV – a major broadcast network, and TSN sports. Now it is back for more — Astral Media, the company that owns HBO Canada, The Movie Network, Family, Viewers Choice and lots more.

If this deal wins approval, one company will control 37.6% of TV viewing in Canada, more than twice the amount of its largest competitor. It means Bell will be able to set rates for some of Canada’s most popular cable networks and shows — putting competitors at a major disadvantage and forcing you to pay more to watch.

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/Say No to Bell Canada.flv[/flv]

Say No to Bell’s ad campaign fighting Bell Canada’s attempt to buy Astral Media.  (1 minute)

The federal government has to approve this deal, and a growing number of competing media companies, consumer groups, and politicians are coming together to oppose it.

Stop the Cap! believes Bell Canada owns too much already, and has repeatedly demonstrated that when it flexes its marketplace muscle, consumers pay more for less service. Add your voice against this deal by submitting a letter to Canada’s Ministers of Heritage and Industry, the Competition Bureau, the CRTC and your Member of Parliament and visiting the other opposition websites noted below.

No company needs to own and control 79 TV channels, 107 radio stations and more than 100 major Canadian news, entertainment, and cultural websites.

Even smaller Canadian cable companies fear this deal. Cogeco Cable, Eastlink, and Quebecor (parent company of Vidéotron), have joined forces to launch saynotobell.ca, a website to help consumers fight back. Quebec-based consumer group Option consommateurs has its own online petition in French, and Openmedia’s Stop the Takeover Coalition includes a range of pro-consumer forces opposed to the deal:

  • OpenMedia.ca
  • the Public Interest Advocacy Centre (PIAC)
  • the Canadian Internet Policy and Public Interest Clinic (CIPPIC)
  • Canada Without Poverty and the CWP Advocacy Network,
  • the Canadian Media Guild (which represents over 6,000 media workers, including those from CBC, Reuters, the Canadian Press, and Shaw Media),
  • the Consumers’ Association of Canada,
  • the Council of Canadians (Canada’s largest citizens’ group),
  • the Council of Senior Citizens’ Organizations of British Columbia (COSCO),
  • Union des consommateurs.

Some of the arguments against the deal to consider:

  • Bell Canada’s TV audience share would be 50% greater than the share of any TV network in the US, Japan, UK, Australia, France, and Russia. It would allow one corporation to control the programming (including news) on a scale not seen outside of countries like Italy, Brazil, and Mexico. When politicians have that much control of the media, they use it to influence viewers. Would Bell do any different?
  • Bell can set the rates, terms, and bundling requirements for popular cable programming and services. They have already shown a willingness to tell independent ISPs they must set usage limits on their customers just as Bell does already. What would stop them from insisting you subscribe to more services in order to watch the programming you want?
  • Mergers=job losses and cost cutting to pay for inflated bonuses and “cost savings” to help finance these blockbuster deals. Without competition, original Canadian productions can be slashed to the bone or canceled altogether. Why deliver quality when you can limit viewers’ alternative choices instead?
  • America allowed media consolidation in radio and television and turned vibrant local stations into corporate money-machines at the expense of local news, original shows, and local content. How many radio stations in the United States now operate like automated electronic jukeboxes? How many local TV newscasts signed off for good to “save money.” Can Canadian local news, weather, and informational programming survive Bell’s ax? If it happened in the United States, it can happen in Canada too.

Ensure diversity by disconnecting this Bell deal permanently, and tell your elected leaders to stop allowing endless media consolidation.

[flv width=”576″ height=”344″]http://www.phillipdampier.com/video/Globe and Mail How much of a competition threat is Bells Astral deal 8-24-12.flv[/flv]

The Globe and Mail considers the issue of Bell’s takeover bid for Astral Media. How will it affect Canadian consumers? (2 minutes)

Sprint Launches Ad War on Verizon’s Share Everything Plans: Caps=Headaches

Sprint has launched a new ad series and accompanying web site to warn consumers that choosing Verizon’s new Share Everything data plans can give you a big headache and a higher monthly bill.

“The concept of sharing a monthly data allowance across a family or group of users increases the likelihood for a surprise monthly bill due to data overage charges,” said Caralene Robinson, vice president of brand strategy and marketing communications for Sprint. “Data usage continues to increase and consumers value Truly Unlimited data because it’s simple and straightforward.”

Sprint argues that customers have enough trouble differentiating the usage of the applications they run themselves. When sharing a data plan with other members of a family, it can quickly become impossible to know exactly who is consuming what. That makes it easy to exceed a monthly usage allowance, which results in costly overlimit fees. Tracking usage and the inevitable arguments that will result at the dinner table make Verizon’s new share plans a real headache in Sprint’s view.

Sprint proposes that customers switch to their Truly Unlimited data plan, which has no limits and also costs less than Verizon’s shared data plan. Sprint also continues to sell budget plans that offer a calling allowance in return for a reduced price. Verizon now only sells unlimited voice minutes bundled into their Share Everything plans.

Unlike most carriers who boast customers can send millions of e-mails or visit hundreds of thousands of web pages with a low allowance data plan, Sprint explains what a 1GB limit really means when customers use increasingly popular streaming services and apps. It turns out Verizon’s 1GB allowance plan does not deliver that much.

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/Sprint Say No to Sharing – Family Meeting.flv[/flv]

Sprint launches its “Say No To Sharing” and “Say Yes To Sprint” campaign with this “Family Meeting” ad, which shows a family debating how to divide up their shared data plan and avoid overlimit fees.  (1 minute)

Verizon’s Mess in Massachusetts: No Network Redundancy Spells Big Telecom Trouble

Phillip Dampier September 4, 2012 Consumer News, Public Policy & Gov't, Verizon, Video Comments Off on Verizon’s Mess in Massachusetts: No Network Redundancy Spells Big Telecom Trouble

A homeless man’s mattress fire under a bridge in Massachusetts was enough to create the biggest telecommunications disaster for Verizon since the terrorist attacks of 9/11. The fire melted fiber and damaged copper cables that represented the backbone of Verizon’s landline network in the region, disrupting phone, cable, and broadband service for thousands of Verizon’s customers in northeastern Massachusetts in late August. Now that service has been restored, the damages from the outage and its ripple effects are still being calculated as questions are being raised about how the company handles its communications network.

The damage went far beyond an inconvenience for Verizon customers:

  • Area businesses were ripe for plundering with Verizon-dependent alarm systems out of service;
  • Cell towers went down if they were connected by Verizon’s fiber optic network;
  • Local law enforcement communication systems ceased to function in areas where Verizon provided the vital link between the dispatch center and transmitting facilities miles away;
  • Banks and other local businesses closed down because Verizon-based connectivity was inoperable. That left ATMs throughout the region out of service and credit card transactions often impossible to manage;
  • 911 systems in several communities had to transfer emergency calls to other 911 centers miles away;
  • Even the Registry of Motor Vehicles locked their doors and shut down while the outage persisted over several days.

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/NECN Verizon telecommunications outage causes problems 8-31-12.flv[/flv]
NECN News reports on Verizon’s enormous Massachusetts service outage and how it impacted the lives of affected customers. (3 minutes)

Verizon’s landline network ultimately failed its Massachusetts customers on a scale the company admits it has not seen in a long time.

“It’s the biggest problem we’ve faced, nationally, other than 9-11,” Bill Wilson, area manager for Verizon, told the Eagle-Tribune. “This is the biggest problem we’ve had in 20 years.”

At the heart of the problem is Verizon’s lack of redundancy in its landline network. With fiber optic cables managing a larger share of broadband traffic, phone calls, and even Verizon’s television service, the loss of even a single fiber cable can disrupt service for hundreds or thousands of customers, many more than would be affected by a damaged copper cable.

State Sen. Barry Finegold (D-Andover) is questioning Verizon’s decision not to have a backup plan in place.

“So if there’s a fire there’s a redundant system in place so if one fails there’s another to back it up,” Finegold said.

Customers, particular those working from home, wholeheartedly agreed.

“I am appalled,” Shela Horvitz, a Verizon FIOS customer who lost her phone, Internet and TV service for days as a result of the fire, told the newspaper. “Can you say, ‘Single Point of Failure?’”

[flv width=”640″ height=”380”]http://www.phillipdampier.com/video/Eagle Tribune Verizon Talks to Media About Outage 9-2-12.flv[/flv]

Verizon officials show reporters what the fire did to their network and how they are going to restore service after a fire on Lawrence Central Bridge caused mass outages in the region. From the Eagle-Tribune. (4 minutes)

Verizon blames the entire affair on homeless people, who they say should not have been sleeping on top of their wires. The idea of network redundancy for Verizon’s landline network? “Cost prohibitive,” say company officials.

Joseph Zukowski, vice president for government affairs for the phone company, said the problem was so rare, it was comparable to a 100-year storm. He compared the outage with a natural disaster.

“We have extensive security measures to make the network as secure as possible,” Zukowski said. “We restrict building access and access to our cables. Nowhere on the list is a homeless guy lighting a match on a mattress. We’re not laying blame, but the best thing would have been not to have the tent city there.”

Local police acknowledge the bridge where the cables cross the Merrimack River is a popular spot for the local homeless to congregate, and they have attempted to control the problem. But nobody ever told them Verizon’s vital regional communications network infrastructure was at ground zero of the mattress fire.

“Going forward, if the stuff that’s there is so important, it really needs to be secured so nobody can get access to it,” said police chief John Romero.

Verizon has promised refunds for all affected customers.

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/Verizon Lawrence MA Bridge Fire Verizon Restoration 2012 9-1-12.flv[/flv]

A Verizon-produced video illustrates how the company is repairing its damaged network. The heat from the fire on August 27th melted and fused both fiber and copper cables, and the protective casings that house the cables.

Verizon: “The work to restore service is complex, given that technicians are splicing thousands of individual copper and fiber-optic connections in a very confined area under the bridge. The conduit structure that holds the cables, which was protected by a metal cage, was destroyed and needs to be replaced. Verizon crews have been working in 24-hour shifts since the fire to restore service for customers and will continue to do so until every customer is back in service.”  (2 minutes)

Broadband Slow Lane? Connectify’s Dispatch Combines 10 Slow Connections Into 1 Fast One

Phillip Dampier August 23, 2012 Broadband Speed, Consumer News, Video 1 Comment

Stuck with snail slow DSL, spotty Wi-Fi, or usage-capped 3G and need faster access? A new project from Connectify is now attracting funding from the Kickstarter project to deliver a new broadband connection combiner that can turn up to 10 different wireless and wired connections into one super-sized broadband pipe.

Connectify’s Dispatch software will manage connections ranging from dialup to Ethernet through a hotspot application that can be run on a desktop PC. The Philadelphia company has been pushing the project primarily to the speed obsessed, demonstrating outdoor connections to multiple open Wi-Fi networks, 3G and 4G mobile broadband that when combined deliver more than 80Mbps of download speed. But the software may also prove useful as a connections management tool that can seamlessly switch from free Wi-Fi when your connection becomes intolerably slow to a different pipe — 3G or 4G wireless broadband — all without missing a beat.

With two weeks left in the Kickstarter campaign, Connectify has raised just over $33,000 of the $50,000 goal. The company recently sweetened the deal early investors get, perhaps to attract an additional burst of funding. Those investing $50 or more will receive a lifetime license with unlimited software upgrades forever.

Some mobile carriers are experimenting with similar technology, mostly to move customers automatically off of their mobile networks to Wi-Fi, where available. Others are experimenting with technology that would allow simultaneous connections to Wi-Fi and 4G networks, moving different types of data across one or both simultaneously.

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/Connectify Dispatch.mp4[/flv]

Introducing Connectify Dispatch, which can turn multiple slow broadband connections into one fast one. (4 minutes)

We’re the Phone Company: We Don’t Care & We Don’t Have To

Phillip Dampier August 23, 2012 Consumer News, Video 1 Comment

[flv width=”616″ height=”388″]http://www.phillipdampier.com/video/Ernestine We Dont Care.mp4[/flv]

The more things change, the more they stay the same. On September 18, 1976 Lily Tomlin’s “Ernestine” reminded Americans here at the Phone Company we handle 84 billion calls a year with a system consisting of a multibillion-dollar matrix that is so sophisticated even we can’t handle it. But that’s your problem, isn’t it? We don’t care. We don’t have to. We’re the Phone Company.  (1 minute)

Search This Site:

Contributions:

Recent Comments:

Your Account:

Stop the Cap!