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Time Warner Cable Introduces Android App, But Will Wait for ‘Ice Cream’ Before Streaming Video

Phillip Dampier December 19, 2011 Consumer News, Online Video Comments Off on Time Warner Cable Introduces Android App, But Will Wait for ‘Ice Cream’ Before Streaming Video

Time Warner’s new Android app

Time Warner Cable has introduced a new free app that will eventually allow subscribers with an authenticated cable television package to stream dozens of channels over their Android-powered portable phones and tablets like that graphic drawing tablet with screen.

The TWC TV™ App for Android lets your Android device change the channel on your TV from anywhere in your home and manage your DVR inside or outside of your home.

Other features include:
– Interactive program guide – view program listings for up to 7 days and change channels on compatible set-top boxes
– View a filtered guide showing favorite channels or HD channels only
– Search for programming by title or episode
– Schedule and manage upcoming DVR recordings on compatible DVRs
– Adjust recording start/end times and change save time

Requirements
– Compatible Android smartphone or tablet (see below)
– Time Warner Cable video package at the Standard (Expanded Basic) level or higher
– Compatible set-top box or DVR (Motorola iGuide equipment is currently unsupported)
– Internet connection (WiFi or 3G)
– Time Warner Cable user name and password

Compatibility
– TWC TV supports most smartphones running Android 2.1 (Éclair) and higher
– TWC TV for tablets supports the Motorola Xoom, Samsung Galaxy Tab 10.1 and Sony Tablet S running Android 3.x. Other Honeycomb 3.x tablets with 1280×800 resolution should also work.

Those hoping to stream Time Warner Cable’s video lineup will have to wait.

“Once manufacturers and cellular carriers begin to upgrade their phones to Android 4.0 (Ice Cream Sandwich), we will release an update to offer in-home live TV on these devices,” Jeff Simmermon, Time Warner Cable’s director of digital communications wrote on the company’s blog. “We expect to see those upgrades early next year.”

A brief test of the new app at Stop the Cap! HQ ended quickly because Time Warner Cable’s My Services authentication portal has been down this morning.  That causes the app to generate an error message stating it cannot find a compatible DVR or set top box.  This is one of the problems customers face from online authentication systems.  If they go down, your access to “TV Everywhere” content goes with it.

Simmermon adds that Apple iPhone owners will be able to obtain the app sometime in January.  For now, only Apple iPad owners can view streamed video content.

Asian Wireless Broadband Learns from North America: Internet Overcharging=Fat Profits

Phillip Dampier December 15, 2011 Broadband Speed, Data Caps, Wireless Broadband Comments Off on Asian Wireless Broadband Learns from North America: Internet Overcharging=Fat Profits

As long as your life stops after 5GB per month.

Asian wireless operators are learning from their North American counterparts that artificially limiting wireless broadband consumption with usage caps and metered pricing can deliver enormous new profits companies can use to satisfy shareholders and attract higher dividend-seeking investors.

DoCoMo, Hong Kong’s CSL, and South Korea’s SK Telecom have all announced a shift towards usage-limited plans even as they launch new 4G networks that have at least three times the capacity of the older 3G networks they will eventually replace.  In fact, as Dow Jones reports, usage capping 4G wireless Internet access has little to do with congestion.  Instead, it’s a “revenue booster.”

Limiting data use and charging subscribers for excessive Web browsing on mobile devices may help boost carriers’ return on their investment at a time when many operators in the region have seen their earnings pressured due to falling voice revenue and hefty smartphone subsidies.

With the shift to charging subscribers for extra data usage, the region’s carriers are hopeful that they can boost their revenue.

While last generation 3G wireless broadband networks do face congestion issues, providers have maintained unlimited data plans until very recently.  But solving the 3G capacity crunch by upgrading to 4G has not removed the excuse to engage in Internet Overcharging.  It has only shifted the rationale for usage based pricing towards attracting increased revenue and investment.

Hong Kong-based CSL began offering 4G services in November last year for $44.85 for 5GB with an overlimit fee of $12.72/GB. At least CSL retains an unlimited use option, charging customers $60 a month for all-you-can-eat wireless broadband, a much better deal if you expect to exceed CSL’s 5GB limit.

Independent Gigabit Broadband for San Francisco, While AT&T Struggles to Provide U-verse

Phillip Dampier December 15, 2011 AT&T, Broadband Speed, Competition, Data Caps, Sonic.net Comments Off on Independent Gigabit Broadband for San Francisco, While AT&T Struggles to Provide U-verse

While AT&T endures zoning-related delays to build out its fiber-to-the-neighborhood service U-verse, a scrappy anti-cap, pro-speed Internet provider in Santa Rosa has announced its intention to deliver gigabit speeds to San Franciscans over a fiber-to-the-home network that will begin construction early next year.

Sonic.net has been providing broadband services for years in northern California, using AT&T’s network of phone lines to deliver unlimited 20Mbps DSL service (including a phone line) for $40 a month.

Sunset District, San Francisco, Calif. (Courtesy: Stilfehler)

Now the company is branching beyond traditional DSL into fiber optics.  Sonic.net has already completed the first phase of its gigabit fiber network in Sebastopol, where it advertises 100Mbps service for $40 a month and 1000Mbps for $70 a month, both including phone service at no extra charge (two lines for the 1Gbps plan).

In San Francisco, Sonic plans to start with 2000 homes in the Sunset District, expanding its network to fully cover the city within five years.

Such a network could deliver serious competition to Comcast and AT&T, the currently-dominant providers.  AT&T’s U-verse buildout has been stalled over the need to install 768 large, unsightly metal cabinets on San Francisco street corners.  The company, as late as this summer, remains mired in zoning disputes and public protests.  Sonic’s fiber network will require similar equipment, and the San Francisco Chronicle reports Sonic filed its own application with the city Department of Public Works to install 188 cabinets, measuring 5 feet tall, starting next year.

Sonic may have a better chance if only because it does not have AT&T’s less-than-stellar reputation among some residents and customers who have been upset with the company’s wireless performance, and ongoing battles over cell tower placement.  Sonic.net CEO Dane Jasper tells the Chronicle:

“There is a huge demand in San Francisco for higher bandwidth services, and fiber is the only long-term way to meet this demand,” he said.

Given the fact that the company’s all-fiber network will bring “the fastest and cheapest” broadband service to the city, Jasper says he thinks the chances of overcoming the obstacles experienced by his larger rival are “pretty good.”

Sonic.net has gained a reputation for excellent customer service and vociferously opposes usage caps and other Internet Overcharging schemes.  The company has attracted the support of Google, which is using Sonic to manage its gigabit fiber network on the campus grounds of Stanford University in Palo Alto.

AT&T has previously dismissed fiber to the home service as too costly to provide, and has adopted in its place a fiber-to-the-neighborhood system that relies on traditional home phone wiring for the last part of its network.

Living With AT&T: Wisconsin Fox Station Repackages AT&T Infomercial as a Feature Story

Phillip Dampier December 14, 2011 Astroturf, AT&T, Consumer News, Editorial & Site News, Video Comments Off on Living With AT&T: Wisconsin Fox Station Repackages AT&T Infomercial as a Feature Story

A Fox affiliate in Green Bay, Wisc. has some trouble drawing distinctions between informational programming and infomercials after it repackaged a four minute ad for AT&T U-verse into a feature story on “Living With Amy,” its morning show targeting women viewers.

As well as failing to disclose to viewers the four minute “segment” was actually a paid commercial, AT&T doesn’t appear anywhere on the show’s sponsor page, potentially confusing viewers into believing the positive U-verse feature was produced by WLUK-TV as an unbiased news story.

It’s just the latest example of a series of “news reports” we’ve found (here and here) that highlight the blurring of the line between journalism and paid advertising.  In most cases, cable companies like Comcast and phone companies like AT&T are “invited guests” of the show’s host, who proceeds to gush over the products and service on offer without informing viewers those companies paid to be there.

This time, the Fox affiliate didn’t even bother with a “sit down” and ran a short infomercial for AT&T’s U-verse instead.

[flv width=”360″ height=”290″]http://www.phillipdampier.com/video/WLUK Green Bay ATT U-verse 12-14-11.mp4[/flv]

This “story” appeared on WLUK’s “Living With Amy” show earlier this week.  It’s little more than a four minute commercial for AT&T U-verse, but viewers couldn’t tell because the station never disclosed it was paid advertising. (4 minutes)

Verizon is Not Buying Netflix; Wild Rumors Swirl Around Netflix Acquisition

Phillip Dampier December 14, 2011 Competition, Consumer News, Online Video, Verizon, Video Comments Off on Verizon is Not Buying Netflix; Wild Rumors Swirl Around Netflix Acquisition

Verizon Communications has held no talks with Netflix about a possible acquisition, despite frenzied media reports to the contrary.

Deal Reporter, a trade publication, was the source of the original rumor, but Bloomberg News reports the story is premature after talking with two sources who should know.

The rumored takeover did wonders for Netflix stock, which jumped more than six percent on the news.  That’s a boost the streaming and DVD-rental service needed after a year of public relations missteps and subscriber losses.

Verizon’s recent move towards launching its own streaming entertainment service outside of its FiOS fiber-to-the-home service areas made the rumor more credible, but other analysts think Verizon’s interest is on different company that shares Netflix’s love of the color red.

“Verizon’s not interested in Netflix, they see Redbox as a much better fit,” Sam Greenholtz, an analyst with Telecom Pragmatics in Westminster, Maryland, who has consulted for Verizon and was briefed by its employees about its plan, told Bloomberg.

It’s not the ubiquitous network of Redbox kiosks Verizon is after, it is the content distribution deals the company has with Hollywood studios.  Those deals are becoming quite lucrative for production companies — so lucrative in fact Time Warner’s chief entertainment mogul has cut back on his personal bashing of Netflix.  With Amazon, Time Warner’s own HBO Go, and Verizon entering the online video fray, Netflix CEO Reed Hastings declared there is now an “arms race” among the behemoths to dominate online viewing, and jack up licensing fees.

Hastings sees only the deepest-pocketed players as having a chance to make a stand in the online streaming marketplace, because content costs are increasing dramatically.  Hastings says Verizon and Amazon are bit players because they don’t offer a deep catalog of content and their offerings are more difficult to view on the family television set.

“The competitor we fear most is HBO Go,” Hastings said. “HBO is becoming more Netflix-like and we’re becoming more HBO-like. The two of us will compete for a very long time.”

HBO Go is part of the cable industry’s TV Everywhere project, delivering online video services to authenticated cable-TV subscribers.  Although HBO Go is typically included for free with an HBO subscription, the premium movie channel’s price has increased dramatically in the last three years.  In many areas, a monthly subscription for HBO now runs just shy of $15 a month.

CNN Money pondered whether Netflix can ultimately stay independent in a country where vertically and horizontally integrated super-sized entertainment companies control programming, distribution, and the Internet providers consumers use to access the content.  Netflix may still be an acquisition target:

Verizon. On the one hand, Verizon appears to be showing stronger interest in Redbox, which is planning to launch a streaming-video service in May 2012. On the other hand, Redbox is likely to face the same onerous licensing costs that plague Netflix, and Verizon might be better off buying a company experienced in licensing streaming rights. And besides, by hinting of a Redbox deal, Verizon can push down Netflix’ price – making a deal that much cheaper.

But if a Verizon deal makes sense on the face of it, it could become problematic over time. The two companies’ cultures are incompatible. Netflix takes risks that often (but not always) pay off, and builds its products around the customer’s experience. Verizon is risk-averse and builds its strategies on wringing fees from customers. If Netflix members staged a revolt over of the subscription fiasco, imagine how they’d react if Verizon raised fees further or demanded Netflix users sign up with its Internet service.

Microsoft. Netflix could give Microsoft the popular online service it’s never been able to build on its own. The Xbox has gone from gaming console to a well-received smart TV device, and integrating Netflix’ streaming-video service could put it ahead of Apple and Google. Plus, Reed Hastings could bring Microsoft a seasoned executive who instinctively understands where digital content is going.

Google. If the search giant can buy a phone maker, why not a video service? At $42.6 billion Google’s cash stockpile is 116 times the size of Netflix’s. Google already owns the only other digital-video property that has been embraced by the masses: YouTube. Combining the best features of both could lead to the only site you’d need to visit to get your video fix. Google’s recent comments on a controversial anti-piracy bill, however, could strain relations with studios that Netflix must license from.

Apple. As with Google, Apple’s $45 billion in cash will not only buy Netflix but sign many content deals and still leave tens of billions in the coffers. Thanks to iTunes, Apple has longstanding relationships with TV and movie studios, which could secure better terms for Netflix. And like iTunes, Netflix could spur enough sales of Apple devices that Apple doesn’t need to worry about making the profit that Netflix investors expect today.

Amazon. For as long as Netflix has been around, someone has been suggesting a merger with Amazon. Consumers have been buying DVDs from Amazon for years, and with IMDB, the best single film database on the planet, finding and researching movies to watch would be a cinch. The catch has been that owning Netflix’s mailing facilities would open it up to taxes in many states. But that may change now that Netflix seems ready to sell off its shrinking DVD-rental business.

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/Bloomberg Bibb on Verizons Possible Bid for Netflix 12-12-11.flv[/flv]

Porter Bibb, managing partner at Mediatech Capital Partners LLC, talks about Verizon Communications Inc.’s possible offer for Neflix Inc. and the outlook for the streaming video industry. He was widely cited as one of the primary sources of the Verizon acquisition rumor.  He speaks with Jon Erlichman on Bloomberg Television’s “Bloomberg West.”  (5 minutes)

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