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AT&T U-verse Customers Can Escape AT&T’s Usage Caps With DSL Extreme’s trueSTREAM

Phillip Dampier September 10, 2014 AT&T, Competition, Consumer News, Data Caps, DSL Extreme/trueSTREAM 4 Comments

dsl extremeThere is a way out for AT&T U-verse customers stuck dealing with the company’s arbitrary 250GB monthly usage cap — sign up with U-verse reseller DSL Extreme for the same Internet access with no usage caps whatsoever.

Today, DSL Extreme announced the introduction of trueSTREAM in 21 states serviced by AT&T’s U-verse fiber to the neighborhood system. Much like Earthlink’s reseller agreement with Time Warner Cable, customers can transparently switch between the two providers and receive essentially the same service at a different price point.

The biggest selling point of trueSTREAM is that it has absolutely no usage limits.

DSL Extreme has signed a contract with AT&T to offer the service in states including California, Texas, Illinois, and Florida, among many others.

Customers don’t need to have a phone line to subscribe. They will need to lease a wireless gateway router ($6.50/mo) from DSL Extreme and the rate plans are similar to AT&T’s own U-verse broadband offerings:

  • truestreamValue ($17.95/mo) 768/384kbps
  • Plus ($22.95/mo) 1.5Mbps/384kbps
  • Pro ($27.95/mo) 3Mbps/512kbps
  • Elite ($32.95/mo) 6Mbps/768kbps
  • Max ($37.95/mo) 12/1Mbps
  • Max Plus ($42.95/mo) 18/1.5Mbps
  • Max Turbo ($52.95/mo) 24/3Mbps
  • Power ($62.95/mo) 45/6Mbps
  • Power Plus ($92.95/mo) 75/8Mbps

Professional installation is now free of charge and an optional one-year contract delivers other extras, such as a static IP address. A Supplier Surcharge Recovery fee of $2.88 per month applies. Customers can pre-qualify on the company’s website.

The coverage area of trueSTREAM will extend the company’s reach overnight to 30 million potential customer locations, growing to nearly 60 million by 2015.

Internet Slowdown Day is Here: Tell the FCC to Classify ISPs as Common Carriers

Phillip "It's common sense" Dampier

Phillip “It’s common sense” Dampier

The concept is so simple one might think there was nothing controversial about the common sense idea of requiring Internet Service Providers to handle Internet traffic equally.

But that would throw a wrench into the money-making plans of some of America’s top cable and phone companies looking for new ways to collect more money and bigger profits from selling Internet access.

Wireless phone companies have already got the Money Party started, throttling certain traffic while exempting partnered apps and websites from counting against your monthly usage allowance. Americans pay some of the highest prices in the world for broadband service, but it is never enough for some executives who believe the increasing necessity of having Internet access means companies can charge even more for access. With few competitive alternatives, where are you going to go?

With most Americans confronted with just two Internet providers to choose from, the stage is set for mischief. The normal rules of competition simply don’t apply, allowing companies to raise prices while limiting innovation to finding new ways to improve revenue without improving the service. That has worked well for stockholders and executives that green-light these schemes, but for all the money Americans pay for service, broadband in the United States is still way behind other nations.

A few years ago, the CEO of AT&T decided that collecting money from customers to provide Internet access wasn’t enough. The company now wanted compensation from websites that generate the traffic ISPs handle for their customers. In other words, they wanted to be paid twice for doing their job.

If you listen to some of America’s largest cable and phone companies talk, you would think that traffic from Netflix and other high-volume websites was sucking them dry. But in fact their prices and profits are up and their costs are down… way down. But that doesn’t stop them from contemplating usage-based billing and reducing investment in upgrades to keep up with demand. Netflix learned that lesson when Comcast refused to upgrade some of its connections which left Netflix streaming video constantly buffering for Comcast customers. Those problems magically disappeared as soon as money changed hands in a deal that leaves Netflix dependent on paying Comcast protection money to make sure customers can actually enjoy the service they already paid to receive.

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Former FCC chairman Kevin Martin believed competition would keep ISPs honest, but since he left at the end of the Bush Administration, competition has barely emerged for most of us. Julius Genachowski, the FCC chairman under President Obama’s first term gave some strong speeches about protecting Net Neutrality but caved to provider demands the moment he met with them behind closed doors. Today, FCC chairman Tom Wheeler presides over an agency that has repeatedly had its regulatory hat handed to them by the D.C. Court of Appeals, which has ruled time and time again that the current regulatory foundation on which Internet-related policies are enforced is completely unsound.

We can thank former FCC chairman Michael Powell for that. His decision to classify broadband as an “information service” during the first term of the Bush Administration carries almost no legacy of court-upheld authority the FCC can rely on to enforce its regulations. Powell’s innovation was warmly received by America’s biggest cable companies who quickly realized the FCC had regulatory authority over the broadband business in name-only. Powell’s reward? A cushy job as head of America’s biggest cable lobby – the National Cable and Telecommunications Association (NCTA).

Don't allow Comcast and others to slow down your favorite cat videos.

Don’t allow Comcast and others to slow down your favorite cat videos.

Wheeler used to hold that position himself, and his trip through D.C.’s revolving door connecting regulators with the regulated makes it unsurprising that Wheeler’s own Net Neutrality proposal is not far from what Big Telecom companies want themselves — permission to create paid “fast lanes” on highways that currently lack enough capacity to protect other traffic from suffering the speed consequences of prioritized traffic.

It reminds me of those highway projects where cars dutifully change lanes well in advance of lane closures while other cars blow past only to merge at the last possible minute, saving them time while slowing cars behind them to a crawl as they wait to move ahead.

Make no mistake – paid fast lanes will compromise unpaid traffic, reducing the quality of your Internet experience.

The best solution to this problem would be for providers to devote more revenue to regular network upgrades that benefit everyone, not create new ways to ration the Internet for some while letting others pay to avoid speed bumps and congestion issues that are easy and inexpensive to solve. But if your provider was already delivering that kind of capacity, there would be no market for Internet fast lanes, would there? Without Net Neutrality, providers have a financial incentive not to upgrade their networks and have little fear unhappy customers will switch to the other competitor likely trying the same thing.

Net Neutrality cannot just be a policy, however. A strong regulatory foundation must exist to allow the FCC to enforce Internet-related policies without having them overturned by the courts. That means one thing: reclassifying broadband as a telecommunications service subject to common carrier regulations.

Net Neutrality opponents like to claim that would saddle Internet providers with decades old telephone regulations that have nothing to do with today’s broadband marketplace. But in fact that regulatory framework was originally established precisely for the reasons we need it again today — a non-competitive, largely unregulated marketplace is exploiting its market power to abuse customers and artificially interfere with traffic just to invent new ways to make more money.

People forget that in the 1920s, AT&T not only monopolized telephone service in most areas (and had a history of refusing to connect calls made from competing telephone companies to its own subscribers even as it hiked rates to pay for “improvements”), it was also attempting to force its for-profit vision on the newly emerging world of radio: “toll-broadcasting.” AT&T insisted that radio stations charge a fee to anyone who wanted access to the airwaves, and imposed the toll system on its own stations, starting with WBAY-AM (later WEAF) in New York on July 25, 1922.

Westinghouse, GE, RCA, and AT&T maintained such strong control over broadcasting and telecommunications in the 1920s, the Federal Trade Commission eventually filed a formal complaint with Congress declaring the four had “combined and conspired for the purpose of, and with the effect of, restraining competition and creating a monopoly in the manufacture, purchase and sale in interstate commerce of radio devices…and in domestic and transoceanic communication and broadcasting.”

It took the Justice Department to finally force a resolution to protect competition and the free exchange of ideas on the airwaves with a 1930 antitrust lawsuit against the four companies. In 1934, Congress passed the Communications Act establishing the FCC as the national regulator in charge of protecting some of the values that monopolies tend to trample.

The thing about history is that those who ignore it are bound to repeat it. Whether we are dealing with railroad robber barons, a Bell System monopoly, or barely competitive cable and phone companies, if the conditions are right to exploit customers on behalf of shareholders looking for bigger returns, companies will follow through. In the first two cases, with little chance that natural competition would bring a solution in a reasonable amount of time, regulators stepped in to restore some balance in the marketplace and protect consumers from runaway abuses. That has to happen again.

  • First, reclassify broadband as a common carrier under Title 2;
  • Second, enact strong Net Neutrality protections under that authority.

And don’t you believe that old chestnut that sensible regulatory policies will impede investment in telecommunications. Other nations that have much better broadband than we enjoy (at lower prices) already have reasonable regulatory protections in place that promote and protect competition instead of protecting incumbent market power and impeding would-be competitors. Investment in upgrades continues to pour in, further widening the gap between the kind of service we receive and what customers in other countries get for a lot less money.

The deadline for FCC comments on Net Neutrality is Sept. 15. Sending one directly is simple, effective, and will take less than five minutes.

  1. Visit fcc.gov/comments
  2. Click on the proceeding 14-28 (usually in the top three)
  3. Complete the form and type your comments in the big box. Tell the FCC you want broadband reclassified as a common carrier under Title II as a telecommunications service and that you want strong Net Neutrality policies enacted that forbid paid fast lanes and provider interference in your Internet experience.
  4. Submit the form and you are finished.

[flv]http://www.phillipdampier.com/video/Democracy Now Internet Slowdown 9-10-14.mp4[/flv]

If your favorite website seems to load slowly today, take a closer look: You might be experiencing the Battle for the Net’s “Internet Slowdown,” a global day of action. The Internet won’t actually be slowing down, but many sites are placing on their homepages animated “Loading” graphics , which organizers call “the proverbial ‘spinning wheel of death,’ to symbolize what the Internet might soon look like.

Large Internet service providers, or ISPs, like Comcast, Time Warner, AT&T and Verizon, are trying to change the rules that govern the Internet. Some of the biggest companies on the Internet — Netflix, Mozilla, Kickstarter, Etsy and WordPress — are joining today’s Internet Slowdown to draw attention to Net Neutrality, the principle that service providers shouldn’t be allowed to speed up, or slow down, loading times on certain websites, such as their competitors.

This comes as 27 online advocacy groups sent a letter to Federal Communications Commission Chairman Tom Wheeler Tuesday, calling on him to take part in town hall-style public hearings on Net Neutrality before ruling on the issue as early as this year. Democracy Now’s Amy Goodman talks with Tim Karr from the group Free Press, one of the main organizers of the Internet Slowdown global day of action. (7:15)

Comcast Unveiling New, Faster Wireless Gateway; No Pricing Revealed But It Won’t Come Free

Phillip Dampier September 9, 2014 Broadband Speed, Comcast/Xfinity, Consumer News, Wireless Broadband Comments Off on Comcast Unveiling New, Faster Wireless Gateway; No Pricing Revealed But It Won’t Come Free

res gateway dpc3941In an effort to keep up with increasing bandwidth demands on customers’ home networks, Comcast has announced a new Cisco wireless gateway that supports 802.11ac and v2.0 of the Multimedia over Coax Alliance (MoCA) standard that supports a home broadband network over coaxial cable.

The new XFINITY Wireless Gateway will be Cisco’s DPC3941T, which includes a 3×3 MIMO design offering three spatial streams and 700Mbps speed across an 80MHz wide wireless data channel — two times faster than Comcast’s current fastest wireless gateway and considerably faster than competing gateways from AT&T and Verizon.

The new gateway includes a built-in DOCSIS 3.0 modem, but Comcast has not shared details about how many channels the unit can bond and it doesn’t support the next generation DOCSIS 3.1 standard.

The wireless gateway will not come free of charge, but Comcast has not indicated what the monthly lease fee will be. Many Comcast customers pay up to $8 a month to lease a wireless gateway/cable modem.

Only customers in selected markets will initially be able to get the new gateway due later this fall, with customers nationwide getting access sometime later. Comcast is inviting those interested to e-mail: [email protected] to learn when the new gateway becomes available.

Comcast’s newest model will support the XFINITY Wi-Fi project which opens up a community Wi-Fi hotspot on a separate wireless channel accessible to the public.

Comcast is expected to install eight million wireless gateways in customer homes by the end of this year.

Charlotte Taxpayers, Tourists Will Pay $33.5 Million for Improvements to Time Warner Cable Arena

Phillip Dampier September 9, 2014 Consumer News, Public Policy & Gov't, Video Comments Off on Charlotte Taxpayers, Tourists Will Pay $33.5 Million for Improvements to Time Warner Cable Arena
charlotte-time-warner-cable-arena

Time Warner Cable Arena – Charlotte, N.C.

Taxpayers and tourists in North Carolina will be on the hook for $33.5 million in improvements for the “outdated” 10-year old Time Warner Cable Arena in Charlotte.

The Charlotte Hornets will spend the public’s money over the next ten years renovating restaurants and bathrooms and make several other improvements inside the stadium. Such renovations may call upon professionals like those Cladding Painters.

Additionally, if you’re a property owner and your fire alarm system or water-based fire protection system is not functional, then you are required to implement a fire watch. You may seek expert help from a professional Fire Watch Company in Kendall.

Time Warner Cable won the naming rights for the stadium by cutting a deal with the Hornets (then known as the Bobcats) to allow games to air on satellite and regional cable sports networks, especially Fox Sports Net South. The stadium is largely the financial responsibility of Charlotte-area taxpayers, but a wealthy basketball team and the area’s largest cable operator take most of the credit.

The city is contractually obligated to spend taxpayer dollars on renovations and city officials took credit for reducing the original request for $50 million down to $33.5 million. Deal critics contend taxpayers are footing the bill while the NBA team enjoys a free ride.

The city signed an agreement in 2005 that includes language compelling the city to be concerned with the image of the team and its sponsors. Specifically, the city agreed to maintain the arena as among the NBA’s “most modern” stadiums. Just a decade after opening, the Hornets contend the stadium no longer meets that obligation. Now taxpayers and tourists will pony up millions from a hotel/motel occupancy tax and a car rental tax to cover renovations, including those for tony, corporate-reserved hospitality suites.

Some city council members claimed to feel trapped into voting for the deal, which was approved in a 9-2 vote. The council’s two Republicans voted no.

“If we break a contract, who will believe our word?” at-large council member Claire Fallon, a Democrat, told the Charlotte Observer. “Who will believe us? I have to vote for it.”

But Republican councilman Ed Driggs believes the city has signed a sucker’s deal.

“Many don’t believe public money should be used to subsidize a for-profit business,” Driggs said. “How do we rationalize the terms of this? We pay all capital costs … and receive no proceeds. What kind of partnership is this?”

[flv]http://www.phillipdampier.com/video/WBTV Charlotte Charlotte City Council votes to upgrade TWC arena 9-8-14.mp4[/flv]

Eyebrows were raised when several council members, including the mayor pro tem, voted in favor of the Time Warner Cable Arena deal but against a public works project potentially financed by the federal government to expand the city’s Gold Line streetcar public transit system. WBTV in Charlotte reports. (2:31)

NY Post: Imposing Conditions on Comcast-Time Warner Cable Merger Would Be Useless

Phillip Dampier September 9, 2014 Comcast/Xfinity, Competition, Consumer News, Net Neutrality, Public Policy & Gov't Comments Off on NY Post: Imposing Conditions on Comcast-Time Warner Cable Merger Would Be Useless

comcast cartoonIf regulators believe they can turn Comcast and Time Warner Cable’s mega-merger into a consumer-friendly deal in the public interest, they are ignoring history.

No matter what conditions regulators place on Comcast to approve its merger with Time Warner Cable, they will be toothless, television industry insiders told the New York Post.

Insiders suggest the Federal Communications Commission has been largely impotent enforcing conditions it required in earlier merger deals, including those Comcast promised to fulfill in its earlier merger with NBC Universal.

Among Comcast’s broken promises cited by The Post:

  • Comcast failed to live up to its promise to market its low-cost broadband service, Sen. Al Franken (D-Minn.), an outspoken critic of the NBCU deal, told the FCC earlier this year;
  • Comcast paid a fine for not marketing A standalone $50 broadband service widely enough;
  • The giant cable provider’s hollow commitment to Net Neutrality didn’t stop it from excluding certain XFINITY video content from its data caps;
  • They discriminate against non-Comcast owned cable channels, especially those that compete with network Comcast owns or controls. Examples include The Tennis Channel and Bloomberg TV.

Industry insiders claim the larger Comcast gets, the more the company spends on clever lawyering and lobbying to keep itself out of legal hot water with Congress and regulators. That has begun to worry programmers like Discovery Communications, who filed objections to the merger deal.

Discovery officials warned the FCC Comcast’s takeover of Time Warner Cable would deliver an NSA-like treasure trove of viewer data to the nation’s biggest cable company. Comcast already monitors its customers’ viewing habits with tracking software installed inside set-top boxes that monitors what customers are watching at any given time. Comcast has refused to share that data with outsiders, and uses it primarily to pitch potential advertisers.

Comcast’s size already gives the company unprecedented power over cable programming rates during negotiations. Making the company even larger worries Discovery, which expressed concern that:

  • Comcast’s use of its bigger muscle to impose prices, terms and conditions that are overly favorable (for instance, preventing programmers from selling over-the-top rights or refusing to give competitors to its own services wide distribution);
  • The possibility that the cable giant could impose broader “most favored nation” clauses in agreements;
  • That Comcast could exercise control over national and local ad sales markets to the detriment of programers who also compete there.

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