Home » Consumer News » Recent Articles:

Struggling Dish’s Sling TV Cuts Prices 40% for First 90 Days

Phillip Dampier February 27, 2019 Competition, Consumer News, Online Video Comments Off on Struggling Dish’s Sling TV Cuts Prices 40% for First 90 Days

Sling TV, one of the first online streaming alternatives to cable television, is slashing prices by 40% for the first three months to attract more subscribers.

Sling’s basic plans are now priced at $15 a month, with more deluxe tiers available for $25 a month for new customers.

As competitors pick up new customers, a significant number are coming from Sling TV, which is known for having one of the smallest channel lineups in the streaming industry, and DirecTV Now, which has been raising prices. To protect its flank, Sling TV is cutting prices to win back old customers and attract new ones.

Sling still has the biggest customer base among streamers with an estimated 2.42 million customers at the end of 2018. But other providers are catching up:

  • Sling TV: Has 2.42 million customers, but added less than 50,000 new customers in the last quarter of 2018.
  • YouTube TV: Estimated at 1 million subscribers, picking up 400,000 new customers in the fourth quarter of 2018.
  • Hulu TV: Now up to 1 million customers, Hulu added 500,000 new customers in the last three months of 2018.
  • DirecTV Now: Lost 267,000 subscribers in the fourth quarter, ending 2018 with 1.6 million subscribers, down from 1.86 million as of Sept. 30.

Merger Complete: Appeals Court Rejects Bid to Throw Out AT&T-Time Warner Merger

Phillip Dampier February 26, 2019 AT&T, Competition, Consumer News, Online Video, Public Policy & Gov't Comments Off on Merger Complete: Appeals Court Rejects Bid to Throw Out AT&T-Time Warner Merger

The merger of AT&T and Time Warner (Entertainment) is safe.

A federal appeals court in Washington handed the U.S. Department of Justice its worst defeat in 40 years as federal regulators fought to oppose a huge “vertical” merger among two unrelated companies.

In a one page, two-sentence ruling, a three judge panel affirmed the lower District of Columbia Circuit Court decision that approved the $80 billion merger without conditions. In the lower court, Judge Richard Leon ruled there was no evidence AT&T would use the merger to unfairly restrict competition, a decision that was scorned by Justice Department lawyers and consumer groups, both claiming the merger would allow AT&T to raise prices and restrict or impede competitors’ access to AT&T-owned networks.

In this short one-page ruling, a three judge panel of the D.C. Court of Appeals sustained a lower court’s decision to allow the merger of AT&T and Time Warner, Inc. without any deal conditions.

The Justice Department and its legal team seemed to repeatedly irritate Judge Leon in the lower court during arguments in 2018, making it an increasingly uphill battle for the anti-merger side to win.

Judge Leon

Unsealed transcripts of confidential bench conferences with the attorneys arguing the case, made public in August 2018, showed Department of Justice lawyers repeatedly losing rulings:

  • Judge Leon complained that the Justice Department used younger lawyers to question top company executives, leading to this remarkable concession by DoJ Attorney Craig Conrath: “I want to tell you that we’ve listened very carefully and appreciate your comments, and over the course of this week and really the rest of the trial, you’ll be seeing more very gray hair, your honor.”
  • Leon grew bored with testimony from Cox Communications that suggested Cox would be forced to pay more for access to Turner Networks. Leon told the Cox executive to leave the stand and demanded to know “why is this witness here?”
  • Leon limited what Justice lawyers could question AT&T CEO Randall Stephenson about regarding AT&T’s submissions to the FCC.
  • Justice Department lawyer Eric Walsh received especially harsh treatment by Judge Leon after the Justice lawyer tried to question a Turner executive about remarks made in an on-air interview with CNBC in 2016. Leon told Walsh he already ruled that question out of order and warned, “don’t pull that kind of crap again in this courtroom.”

During the trial, AT&T managed to slip in the fact one of its lawyers was making a generous contribution towards the unveiling of an official portrait of Judge Leon, while oddly suggesting the contribution was totally anonymous.

“One of our lawyers on our team was asked to make an anonymous contribution to a fund for the unveiling of your portrait,” AT&T lawyer Daniel Petrocelli told the judge. “He would like to do so and I cleared it with Mr. Conrath, but it’s totally anonymous.”

Leon responded he had no problem with that, claiming “I don’t even know who gives anything.”

AT&T also attempted to argue that the Justice Department case against the merger was prompted by public objections to the merger by President Trump, who promised to block the deal if he won the presidency. That clearly will not happen any longer, and it is unlikely the Justice Department will make any further efforts to block the deal.

AT&T received initial approval of its merger back in June and almost immediately proceeded integrating the two companies as if the Justice Department appeal did not exist. The Justice Department can still attempt to appeal today’s decision to the U.S. Supreme Court, something AT&T hopes the DoJ will not attempt.

“While we respect the important role that the U.S. Department of Justice plays in the merger review process, we trust that today’s unanimous decision from the D.C. Circuit will end this litigation,” AT&T said in a statement.

Windstream Declares Bankruptcy; Another Legacy Telco Falters

Phillip Dampier February 25, 2019 Consumer News, Public Policy & Gov't, Windstream 3 Comments

Windstream Holdings, Inc. filed bankruptcy this afternoon, citing its inability to cover $5.8 billion in outstanding debt.

The independent phone company, which provides legacy landline and broadband service to around 1.4 million customers in 18 states, filed voluntary to reorganize under Chapter 11 of the U.S. Bankruptcy Code in the U.S. Bankruptcy Court for the Southern District of New York, citing a judge’s decision almost two weeks ago that the company defaulted on its obligations.

“Following a comprehensive review of our options, including an appeal, the Board of Directors and management team determined that filing for voluntary Chapter 11 protection is a necessary step to address the financial impact of Judge Furman’s decision and the impact it would have on consumers and businesses across the states in which we operate,” said Tony Thomas, president and chief executive officer of Windstream. “Taking this proactive step will ensure that Windstream has access to the capital and resources we need to continue building on Windstream’s strong operational momentum while we engage in constructive discussions with our creditors regarding the terms of a consensual plan of reorganization.”

Windstream received a commitment from Citigroup Global Markets Inc. for $1 billion in debtor-in-possession (“DIP”) financing. Assuming a bankruptcy judge approves of the arrangement, Windstream claims this stop-gap financing will allow it to run its current business as usual.

Windstream provides residential service in 18 states including: Alabama, Arkansas, Florida, Georgia, Iowa, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina and Texas.

The company claims it was forced into bankruptcy after a judge found Windstream’s attempt in 2015 to shift its valuable fiber optic network assets off its own books into a sheltered real estate investment trust (REIT) named Uniti Group violated the rights of bondholders which hold some of Windstream’s debt. Those debts are backed, in part, by the valuable fiber optic assets Windstream had  spun them off to a new entity. In fact, Uniti’s fiber optic assets are essential to Windstream’s viability. The phone company has the exclusive right to use Uniti’s fiber assets and two-thirds of Uniti’s revenue comes from Windstream, making the two companies inseparable.

Windstream’s bankruptcy is a concern to investors of both companies because it will allow Windstream to renegotiate the terms of its contract with its fiber partner. Windstream customers are equally concerned because the phone company needs Uniti’s network to manage its broadband service.

The judge’s decision on Feb. 15 to declare the arrangement inappropriate was reportedly a shock to the investor community, which has made money buying repackaged corporate debt in the form of bonds for years. Corporations have issued bonds to retire older debt, while giving investors a piece of the action. Since investors are making money, they typically do not complain too loudly about the persistence of corporate debt, frequently repackaged in new bonds. As a result, companies can hold onto more cash used to pay shareholder dividends and executive compensation instead of permanently retiring debt.

Aurelius, a hedge fund, is making some of its money scrutinizing these arrangements looking for contract violations such as the Uniti spinoff. When it finds one, it takes a stake in the company and then threatens to sue as a harmed investor. Based on the judge’s decision, Aurelius won a judgment that will effectively empty the pockets of many of the bondholders and investors that could lose a lot of their investments because of the bankruptcy. If the hedge fund is going to actively seek other questionable arrangements or violations of bondholders’ rights at other companies, it could cause an earthquake in an investment community that has quietly conspired with companies to generate transactions that enrich investors while allowing companies to carry more debt.

Customers could end up covering some of the costs of today’s bankruptcy filing if Windstream files a plan with the Bankruptcy Court promising to raise prices to help it demonstrate ongoing viability.

Windstream’s Thomas complained the phone company is little more than a victim of a predatory hedge fund out to enrich itself at the expense of others.

“The company believes that Aurelius engaged in predatory market manipulation to advance its own financial position through credit default swaps at the expense of many thousands of shareholders, lenders, employees, customers, vendors and business partners,” Thomas said. “Windstream stands by its decision to defend itself and try to block Aurelius’ tactics in court. The time is well-past for regulators to carefully examine the ramifications of an unregulated credit default swap marketplace.”

Hidden Rate Hike: Spectrum Drops Premium Networks from TV Bundles

Phillip Dampier February 25, 2019 Charter Spectrum, Consumer News 7 Comments

Spectrum cable television customers with Silver or Gold tiers will find two premium channels have disappeared from channel lineups, with no corresponding decrease in rates.

This hidden rate increase took effect Feb. 15 after Spectrum dropped Cinemax from its Silver and Gold packages and EPIX from its Gold package, with little explanation. Customers have been notified they can acquire these channels a-la-carte, for an additional $9.99/mo for Cinemax and $5.99/mo for EPIX.

The premium network cutbacks were originally planned to be significantly worse, however, after Charter Communications notified some customers it was also planning to delete Starz and Encore from its Gold tier, potentially making the $40 add-on not worth the price. Just days before the changes were to take effect, Charter changed its mind about Starz and Encore, allowing those channels will continue to be available as part of the Gold package.

Some customers are upset about the changes.

“It’s a hidden rate hike,” complained Lois Blumenthal. “We are still paying the same price for Silver or Gold, only getting fewer channels for it.”

Spectrum customer service appeared to be sensitive to customer complaints and threats to downgrade cable TV service, which would only increase the impact of cord-cutting. So the company is offering a hidden deal to current customers who subscribed to Silver or Gold TV tiers before Feb. 15 and who call 1-855-70-SPECTRUM to share their displeasure about the changes:

  • Silver Plan customers qualify for one year of Cinemax at no charge, after which the network will cost $9.99/month.
  • Gold Plan customers qualify for one year of Cinemax -and- one year of EPIX at no charge, after which Cinemax will cost $9.99/mo and EPIX will cost $5.99/mo.

Customers can ask about these promotions when they call. While no expiration date was available on these offers, it makes sense to call sooner rather than later in case they disappear.

It could have been worse. Spectrum notified many of its subscribers the premium network cutbacks originally envisioned also included Starz and Encore. Charter changed its mind, but it was too late to stop notifying some subscribers about the channel deletions.

Spectrum has adjusted its advertising:

Spectrum Silver (includes TV Select — add $20 a month)

  • 175+ cable channels with FREE HD
  • Includes HBO, SHOWTIME & NFL Network
  • On-the-go with HBO GO, SHOWTIME ANYTIME
  • Enjoy thousands of On Demand choices to watch when & where you want
  • Watch on your Apple TV, Samsung Smart TV, Roku, Xbox One, tablet, smartphone or visit SpectrumTV.com
  • Download 80+ network apps and take on-the-go

Spectrum Gold (includes TV Select and TV Silver — add $40 a month)

  • 200+ cable channels with FREE HD
  • Includes HBO, SHOWTIME, STARZ, TMC, ENCORE, NFL Network & NFL Redzone
  • Enjoy thousands of On Demand choices to watch when & where you want
  • Watch on your Apple TV, Samsung Smart TV, Roku, Xbox One, tablet, smartphone or visit SpectrumTV.com
  • Download 80+ network apps and take on-the-go

For all Spectrum customers, the cost of adding most premium add-on channels a-la-carte (without a promotion) decreased effective Feb. 15:

  • HBO remains unchanged at $15/mo
  • Showtime remains unchanged at $15/mo
  • Starz was $15, decreasing to $9.99
  • Encore was $15, decreasing to $5.99
  • Cinemax was $15, decreasing to $9.99
  • TMC was $15, decreasing to $9.99
  • EPIX was $15, decreasing to $5.99

Verizon Steps Up FiOS Promotions: Free Netflix 4K Premium + $20 Discount for Verizon Wireless Customers

Phillip Dampier February 25, 2019 Competition, Consumer News, Verizon Comments Off on Verizon Steps Up FiOS Promotions: Free Netflix 4K Premium + $20 Discount for Verizon Wireless Customers

Verizon is getting more aggressive about its promotions to attract new customers and keep existing ones happy with new offers that include free Netflix Premium and up to $20 in monthly discounts for Verizon Wireless customers choosing a double or triple play FiOS package.

Verizon claims some of these offers are available to new and “qualified” existing customers until Apr. 3, 2019, and could deliver significant savings on plans that range in price from $39.99 to $79.99 a month.

The budget minded broadband-only 100 Mbps plan offers a $50 Visa prepaid card and one year of service for $39.99 a month. This plan is only available to new customers, does not include the $12/month router charge, or fees or taxes. Customers have to sign up for autopay using a checking account or debit card, choose paper-free billing, and pass a basic credit check.

Those new or existing customers looking for faster internet-only service can choose the 300 Mbps plan for $20 more — $59.99 a month, pricelocked for two years. This plan includes six months of Netflix Premium, which supports Ultra High Definition (UHD/4K) streaming and allows up to four devices to stream at the same time. This is a $15.99/month value. These prices do not include the $12/month router charge, fees or taxes.

If you want to avoid the router fee and get gigabit speed, pay $20 more ($79.99) and new and existing customers can lock in service for three years with no router rental fee (a $12/mo value) and one full year of Netflix Premium (a $15.99/mo value).

Verizon also offers a triple play package to new customers including Custom TV, a slimmed down customizable TV package, with landline phone service and gigabit speed internet for two years at $79.99 a month, with one year of Netflix Premium (a $15.99/mo value). This plan has a two-year contract with a $350 early termination fee. There are a number of fine print fees to consider, however. Verizon charges a $12/mo fee for the set-top box, $12/mo router charge, $4.49/mo Broadcast TV surcharge and up to $7.89/mo Regional Sports Network surcharge. Also not included in the promotional price — a $0.99 “FDV Administrative Fee,” whatever that is. Altogether, these extra fees add $37.37 a month to the bill, turning the real price of this promotion into as much as $117.69 a month before other taxes and fees. Customers also have to sign up for autopay using a checking account or debit card, choose paper-free billing, and pass a basic credit check.

Somewhat reducing the sting of surcharges and fees on the triple play offer noted above is a discount worth $20 a month if you are a Verizon Wireless customer with a qualifying Go Unlimited or Beyond Unlimited plan. A bill credit of $10 a month will appear on your FiOS bill and another $10/mo credit will appear on your monthly Verizon Wireless bill as long as you maintain both qualifying FiOS and wireless plans.

Search This Site:

Contributions:

Recent Comments:

Your Account:

Stop the Cap!