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T-Mobile Giving Away Free Netflix to its ONE Family Plan Customers

Phillip Dampier September 6, 2017 Competition, Consumer News, Online Video, T-Mobile, Video, Wireless Broadband Comments Off on T-Mobile Giving Away Free Netflix to its ONE Family Plan Customers

John Legere, CEO of T-Mobile USA

T-Mobile ONE family plans now come with a free subscription to Netflix, the wireless carrier announced today.

“Now, the Un-carrier is going ALL IN on unlimited by adding Netflix — the world’s leading entertainment service — to T-Mobile ONE family plans,” T-Mobile said in a press release. “Which means anyone with two or more qualifying T-Mobile ONE lines can get Netflix On Us. And T-Mobile ONE with unlimited everything — and now with Netflix included — is still just $40 per line for a family of four. As always, monthly taxes and fees are included.”

“The future of mobile entertainment is not about bolting a satellite dish to the side of your house or resuscitating faded 90’s dotcoms. The future is mobile, over-the-top and unlimited,” said John Legere, president and CEO of T-Mobile. “While the carriers spend billions on their franken-strategies to cobble together carrier–cable–content mashups, the Un-carrier just leapfrogged them all by partnering with the best and giving it to customers at no extra charge. Because that’s what we always do. Give more to you without asking more from you.”

T-Mobile claimed the move to incorporate Netflix into its included services is part of a new campaign to further irritate AT&T and Verizon Wireless. Both of the larger carriers have been making acquisitions of content companies with the hope you will boost your mobile bill by bundling services like Go90 and DirecTV Now into your package. By giving away Netflix free to qualified customers, T-Mobile can argue its package remains a much better value and its network can handle the added streaming video load.

“Carrier bundles are almost always a combination of something you want and something you don’t … all in an effort to jack up your monthly bill even more,” T-Mobile argued. “Worse, carrier bundles are usually designed to explode after the “introductory promo” runs out, and customers are stuck paying hundreds more each year. T-Mobile’s strategy couldn’t be any more different. The Un-carrier sees an opportunity to do mobile entertainment right for today’s families … to give you something you want together with something else you want – but at no extra cost.”

The details:

Starting Tuesday, September 12th, qualifying T-Mobile ONE customers can activate their Netflix subscription online, in-store or by calling T-Mobile’s customer care. If you already have a Netflix subscription, T-Mobile will cover the cost of a standard subscription for you — meaning you’ll save nearly $120 every year. To qualify, all you need are two or more paid voice lines on T-Mobile ONE. Customers with free lines from T-Mobile’s “line-on-us” deals also qualify. Customers on Unlimited 55+ or 2 lines for $100 can get Netflix On Us by switching to the latest T-Mobile ONE plan. T-Mobile ONE families who get Netflix On Us will also get T-Mobile’s Family Allowances at no extra charge. Family Allowances allow parents to manage their kids’ phone usage — like setting guidelines for talk time, text messages, download times and which numbers their kids can contact.

John Legere, CEO of T-Mobile USA, introduces Netflix on Us and roasts his competitors AT&T and Verizon Wireless. (6:10)

Lifeline Broadband Stalled Despite Evidence Internet Access Improves 93% of Children’s Grades

Phillip Dampier September 6, 2017 Charter Spectrum, Comcast/Xfinity, Consumer News, Public Policy & Gov't, Rural Broadband Comments Off on Lifeline Broadband Stalled Despite Evidence Internet Access Improves 93% of Children’s Grades

Comcast claims 93% of families participating in its affordable internet service for the income-challenged report an improvement in their children’s grades at school.

That result is not surprising, according to research cited by FCC Commissioner Jessica Rosenworcel, who told the New York Times last year that one-third of students from kindergarten through 12th grade who live in low-income or rural households either have no access, or cannot afford access to the internet at home.

A 2015 Pew Research report found that with approximately 29 million households in America having children between the ages of 6 and 17, five million households with school-age children do not have high-speed internet service at home. Low-income households – and especially black and Hispanic ones – make up a disproportionate share of that number:

Pew Research analysis of the Census data finds that the lowest-income households have the lowest home broadband subscription rates. Roughly one-third (31.4%) of households whose incomes fall below $50,000 and with children ages 6 to 17 do not have a high-speed internet connection at home. This low-income group makes up about 40% of all families with school-age children in the United States, according to the bureau’s American Community Survey. (The survey asked questions on home internet use for the first time in 2013.)

There are fewer studies measuring how a lack of internet access impacts on academic performance. With ongoing budget constraints now forcing seven out of 10 teachers assigning homework that requires students to set aside outdated textbooks and do research online, a significant number of students from income-disadvantaged or rural homes are struggling to keep up with their richer peers.

Concerns about fraud in the Lifeline program are stalling aggressive efforts to get affordable internet into poor and rural family homes.

In Coachella, Calif., and Huntsville, Ala., school districts report the problem has become so bad, many students are now depending on buses equipped with Wi-Fi to function as mobile study halls, where students sometimes ride for hours frantically trying to complete homework they cannot do at home. Some school buses are now parked in neighborhoods overnight with Wi-Fi service left on continuously where few families can afford a home internet connection at the prices demanded by the local phone and cable companies.

“This is what I call the homework gap, and it is the cruelest part of the digital divide,” said Rosenworcel, a Democratic member of the FCC who has tried to adapt the Lifeline program to include home internet access.

Rosenworcel and others in favor of subsidizing internet access for the poor are up against two powerful groups in Washington — the providers themselves, which have launched a PR blitz designed to promote their own voluntary low-cost internet programs like Comcast’s Internet Essentials and Charter Communications’ Spectrum Internet Assist. The other obstacle comes from a number of Republicans in Congress who frequently demagogue Lifeline as a rat hole of waste, fraud, and abuse and are reticent about expanding it to cover broadband.

In a hearing held this morning by the Senate Commerce Committee, senators questioned a representative of the Government Accountability Office that released a report in May that found “extensive problems” with the Lifeline program. The report targeted 12 phone companies for approving Lifeline applications with fake eligibility information 63% of the time, potentially exposing taxpayers to millions of dollars in losses for non-qualified or deceased applicants.

Attempts to strengthen verification procedures are ongoing, first initiated by former FCC Chairman Thomas Wheeler, who approved a national verifier system for providers to ensure compliance. But for current FCC Chairman Ajit Pai, who voted against Wheeler’s compliance program, complaining that states did a better job of combating fraud, the results of the GAO study confirmed his own skepticism about the Lifeline program. Earlier this year, he blocked the approval of nine companies from joining the program to offer affordable internet access and shows no signs of relenting.

That leaves private telecom companies to continue expanding their own affordable internet programs. Comcast recently reported it had enrolled almost 20,000 families in its program in New Jersey alone. Its Internet Essentials program offers internet access to families qualified for the National School Lunch Program for $9.95 a month and offers a modest computer for $150. Comcast’s program now in its sixth year and recently increased its offered broadband speed to 15/2Mbps and offers 40 free hours a month to XFINITY Wi-Fi hotspots.

Calif. Gov. Wants His Top Oil & Gas ‘Yes’ Man on Ethically-Challenged Public Utilities Commission

Phillip Dampier September 5, 2017 Consumer News, Public Policy & Gov't Comments Off on Calif. Gov. Wants His Top Oil & Gas ‘Yes’ Man on Ethically-Challenged Public Utilities Commission

The Public Utilities Commission of California, almost routinely under an ethical cloud, may have to wait a little while before getting its two latest nominees seated at the table.

At a confirmation hearing last week, California Senate leader Kevin de León announced he was withholding his support for Gov. Jerry Brown’s nominees to the PUC — Cliff Rechtschaffen and Martha Guzman Aceves, because of open questions about their fitness and independence from the industries they are expected to regulate.

Consumer groups in California have howled in protest over the appointment of two of the governor’s senior advisers to an agency that has its own revolving door between regulators and the enormous utility and telecom companies being regulated.

Rechtschaffen

Mr. de León told members attending the hearing, “the PUC is very cozy with the utilities it regulates.” That is something Stop the Cap! declared last year when the PUC essentially rubber-stamped Charter’s acquisition of Time Warner Cable with almost no deal conditions of merit to protect California ratepayers. In a 2015 special report, Stop the Cap! exhaustively detailed the PUC’s sordid and often corrupt closeness with the energy companies it regulates. The particular closeness the Commission has with electric, oil, and gas producers was topic number one at the hearing, where members were reminded about the PUC’s ethics cloud over a disastrous 2010 gas line explosion in a San Bruno residential area, and the state auditor’s report that accused the PUC of “the appearance of improper influence in its public decision making.”

The PUC also appeared to approve a sweetheart deal in 2014 surrounding the closure of the San Onofre nuclear power plant in Southern California, saddling 70 percent of the closure costs on ratepayers. Only later was it revealed the deal was made in a private hotel room in Warsaw between a top Southern California Edison executive and the disgraced former president of the PUC Michael Peevey, who had to resign after demands were made to reopen the case.

Critics contend Brown’s appointments to the PUC have amounted to little more than his personal “yes men,” who vote at the behest of a governor trying not to alienate the powerful energy and telecommunications companies that donate handsomely to his campaign.

Brown counters that Aceves and Rechtschaffen have a proven record of “sound judgement and a commitment to protecting ratepayers.”

Aceves

Rechtschaffen in particular has come under severe criticism for his apparent protection of big oil and gas companies.

“Aliso Canyon was the biggest methane well blowout in U.S. history, and we still don’t know why it happened,” complained Carmen Balber, executive director of Consumer Watchdog. “Governor Brown has nominated Cliff Rechtschaffen, his top oil and gas aide with a long history of aiding industry at the public’s expense, to one of the PUC’s five seats. Rechtschaffen is responsible for ignoring rules that could have prevented the blowout at Aliso Canyon that sickened thousands of Californians. If Rechtschaffen is confirmed, the oil and gas industry will have placed an invaluable ally with a proven track record in a critical post.”

The group is particularly upset the PUC regulators reopened the facility without the necessary environmental and safety reviews, so there is no way to be certain the same accident won’t happen again. It also pointed to Rechtschaffen’s past actions, including firing tough oil well regulators and weakening well safety standards at the behest of Occidental Petroleum, followed by many safety scandals, including contaminated groundwater and the Aliso Canyon methane leak.

Under examination by Rules Committee members, Aceves and Rechtschaffen insisted their appointments signal a new era of transparency and accountability for the agency. Rechtschaffen said he wants to “change the culture of the PUC.”

Critics contend that isn’t good news for consumers but may be very good news for California’s largest energy and telecommunications companies who may have yet more allies at a regulator charged with protecting the interests of California consumers and ratepayers.

As Irma Heads Towards Florida, FCC Commish Wants Improved Telecom Reliability

Phillip Dampier September 5, 2017 Cable One, Consumer News, Public Policy & Gov't Comments Off on As Irma Heads Towards Florida, FCC Commish Wants Improved Telecom Reliability

Rosenworcel

Significant, days-long outages of wireless cell, wireline, and 911 service in the aftermath of Hurricane Harvey are prompting a FCC commissioner to ask how things could go better the next time, even as Category 5 Irma is expected to head for Florida this week.

Democratic Commissioner Jessica Rosenworcel believes the FCC should look closely at the impact of Harvey on telecommunications networks in southeastern Texas and Louisiana and see what improvements can be made.

“As we begin to assess Harvey’s horrible toll on human life and property, we will need to take stock of what worked, what didn’t, and how we can improve when it comes to our communications infrastructure,” Rosenworcel said. “As we have done in disasters in the past, the Commission will need to study this hurricane and issue a report. That report must include a full plan for fixing the vulnerabilities that we are finding, from overloading 911 systems to out-of-service cell sites.”

Rosenworcel is also urging the Commission to insist that providers replace damaged telecommunications networks with better, more capable networks.

“[The study] should also include a framework for rebuilding so that the communities that have been impacted are not permanently relegated to the wrong side of the digital divide,” Rosenworcel urged. “Above all, we need to get started. We don’t have time to waste, because we know that weather emergencies can occur anywhere at any time, and learning from what happened with Harvey can help strengthen our communications networks and save lives.”

A week after the storm, telecommunications networks in the area affected by Harvey are still experiencing problems, although most cell service has been restored. The worst affected areas are in Aransas, Tex., where four of 19 cell towers are out of service and Orange, Tex., where 13 out of 85 cell towers are not working as of this morning.

Category 5 Irma projected to affect Florida.

There are at least 153,850 subscribers (down from at least 158,086 yesterday) out of service in the affected area. This includes users who get service from cable system or wireline providers.

Cable ONE announced last week that it will be waiving billing for its Texas Coast customers impacted by Hurricane Harvey for the duration of the storm until services are restored. The company also will not be charging customers for equipment damaged during the hurricane.

“Our thoughts and prayers are with the Texas and Louisiana communities that have been ravaged by Hurricane Harvey,” said Julie Laulis, president and CEO of Cable ONE.  “We urge all of our customers to stay safe and continue following the directives of local public safety officials as response and recovery efforts begin.”

Cable ONE’s disaster recovery plan is underway as teams review and map fiber breaks, assess damage to impacted plant and equipment, and assist and coordinate with other organizations to begin the process of repairing and rebuilding.

“We will do everything we can to restore service to every one of our affected customers as quickly as possible, including deploying additional technicians and resources,” Laulis said. “Our priority, after first ensuring the safety of our associates, is to continue to serve our residential and business customers during and after the hurricane.”

There are 5 (2 down from yesterday) radio stations out of service. Those are all in Texas – KFNC, KTXB, KKWV, KRVT, and KAYK.

Two television stations went off the air over the weekend but have now been restored as of this morning. KBTV is back at reduced power and KFDM is operating from a backup transmitter.

Emergency 911 service is back up and working normally in most parts of the region with these exceptions:

  • 911 Calls Rerouted With No Automatic Location Information (ALI): Refugio County SO, Tex.
  • 911 Calls Rerouted With ALI: Harris County Neutral SO, Tex.; Houston EC Training, Tex.; Port Aransas PD, Tex.; and West Columbia PD, Tex.

 

Boston Globe Joins Parade of Outlets Opposing Sinclair-Tribune Merger

Phillip Dampier September 5, 2017 Competition, Consumer News, Public Policy & Gov't Comments Off on Boston Globe Joins Parade of Outlets Opposing Sinclair-Tribune Merger

The Boston Globe has joined a parade of media outlets concerned about the future of local news that could be affected if Sinclair is successful in winning approval of its acquisition of Tribune Media’s 42 television stations, calling Sinclair a “behemoth” and the deal “a matter of urgent concern.”

Sinclair is already the largest owner of local television stations in the United States, and its proposed $3.9 billion purchase of Tribune would turn it into a behemoth, with access to more than 70 percent of American households.

An expansion of that size isn’t in the public interest, and federal regulators should move to block it. If they fail to act, state attorneys general should step up and attempt to stop the merger. Sinclair, which already has stations in Rhode Island and Maine and is looking to expand into Connecticut, has a history of slashing staff and requiring its stations to share content — reducing local news coverage in the process.

The network also requires its stations to air centrally produced, conservative-leaning segments. There are daily missives, for instance, from the “Terrorism Alert Desk” — including one piece on the French controversy over “burkinis,” apparently deemed a terrorism-related story simply because it involved Muslims. One election package suggested voters shouldn’t back Hillary Clinton, in part, because of the Democratic Party’s proslavery history. And Sinclair hired former Trump surrogate Boris Epshteyn as its chief political analyst.

[…] Sinclair’s expansion also raises classic anticompetitive concerns. A larger company will be able to demand bigger fees from cable providers retransmitting their broadcasts — costs that will eventually be passed on to consumers. […] There are other ways to prevent large cable companies from throwing their weight around. Unfortunately, the Trump administration’s Federal Communications Commission doesn’t seem interested in implementing them. Indeed, Trump’s FCC and Department of Justice don’t seem interested in much regulation at all.

The FCC docket asking for public comment on the transaction has attracted plenty of opposition to the deal from industry groups, lobbyists, competitors, consumer groups, and members of the public.

Copps (Image: Peretz Partensky)

“Sinclair has failed to explain how this multi-billion dollar merger could possibly be in the public interest,” said Computer & Communications Industry Association President Ed Black. “Even more, allowing this centrally controlled broadcast behemoth that has a history of cutting local news staff and adversely affect independent, local TV stations, would be detrimental. Anyone who values decentralized government control, states’ rights and independent voices should oppose this merger that would harm citizens and weaken our democracy. It’s a concern that a merger that would be so harmful to rural areas, independent news stations and citizens could even be considered. The FCC should reject this takeover proposal outright, and Congress needs to hold hearings to more thoroughly understand the media landscape and how critical independent local broadcast stations are in a democracy.”

“We believe this merger as proposed is unlawful, not in the public interest and should be rejected,” said Matthew Polka, CEO of the American Cable Association. The ACA represents over 700 small independent telecom companies, primarily serving suburban and rural communities.

“It would turn Sinclair into the nation’s largest broadcast conglomerate and lead to higher prices, more station blackouts, less choice, and less local news for millions of consumers,” said Dish Network in its petition to deny the merger.

Even a former FCC commissioner has spoken up against the deal.

Sinclair “comes with an ideology that is far more focused on conservative points of view than any sense of balance or any deep-dive journalism,” said Michael Copps, a former FCC commissioner and special adviser to Common Cause. “No one company should have such power over the news and information that citizens must have if they are going to cast intelligent votes and practice successfully the art of self-government.”

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