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AT&T Brings Back Unlimited Wireless Data Plan… If You Have U-verse TV or DirecTV

att-logo-221x300Building in protection from cord-cutting, AT&T today announced it was bringing back its unlimited data wireless plan for customers that subscribe to U-verse TV or DirecTV.

The new AT&T Unlimited Plan claims to offer unlimited data, talk and text for $100 a month. Additional smartphones are $40 per month each, with a fourth smartphone free to add at no extra charge.

“Video traffic continues to grow on our network as fast as ever because people enjoy viewing their favorite video content on their favorite devices,” said Ralph de la Vega, CEO of AT&T Mobile and Business Solutions. “And, they will get a high-quality video streaming experience from the start. No compromises in video quality.”

Except that AT&T discloses in its fine print, “After 22GB of data usage on a line in a bill cycle, for the remainder of the bill cycle AT&T may slow data speeds on that line during periods of network congestion.”

Speed throttles often affect video quality and can stall playback.

It’s the first time in five years AT&T has offered an “unlimited data” wireless option to its mobile customers. Analysts suspect the offer is designed to compete with T-Mobile’s free video streaming “BingeOn” promotion, while also protecting AT&T’s video platforms from cord-cutting. AT&T also gets an opportunity to add new video customers to its recently acquired DirecTV service, because only customers with a qualifying video subscription are allowed to buy the unlimited data plan.

AT&T is tying the unlimited data promotion to its satellite offering DirecTV, not U-verse, with a promotional satellite TV package for new video customers beginning at $19.99 per month for 12 months, with a 24 month agreement. After one year, the base TV package increases to $49.99 a month.

To bring back AT&T wireless customers that left for another carrier, AT&T is offering up to $500 in incentives when customers switch to the AT&T Unlimited Plan with an eligible trade-in and buy a new smartphone on AT&T Next. Customers who combine their U-verse or DirecTV account with AT&T Wireless on a single bill will also get an extra $10 off per month.

AT&T is effectively selling its Unlimited Plan for $60 a month, double AT&T’s original rate for unlimited data of just under $30. With a video subscription pre-qualifier, customers enrolling in the plan can expect a substantial bill.

AT&T Unlimited Plan
Device Type Monthly Access Fee Per Device
1st Smartphone $100
Additional Smartphones  (Fourth line free after bill credit) + $40
Tablets + $40 (or $10 for 1GB)
Watches + $10
Basic/messaging phones + $25
Select connected devices + $10

On the mobile side, customers will be initially expected to pay up to $220 a month for four active lines. The $40 credit for the fourth smartphone only begins after two billing cycles, finally reducing the bill to $180 a month before taxes and surcharges. A required video package will range from $19.99 for a basic DirecTV plan ($49.99 in year two) to as much as $80 or more for U-verse TV, bringing a combined television and wireless bill to more than $300 a month.

Those with 4G tablets can save some money dropping the $40 unlimited data device access fee and choosing a $10 1GB data plan for tablets instead.

Compare/Contrast: Taiwan’s Presidential Candidates Can’t Wait to Give Away Free Broadband

The three candidates contesting in the 2016 Presidential Elections are James Soong from the People First Party (PFP) (L), Eric Chu from the ruling Kuomintang (KMT) (Center), and Tsai Ing-wen from the Democratic Progressive Party (DPP) (R).

The three candidates running for President of the Republic of China are: James Soong from the People First Party (PFP) (L), Eric Chu from the ruling Kuomintang (KMT) party (Center), and Tsai Ing-wen from the Democratic Progressive Party (DPP) (R).

Taiwan’s three presidential candidates, appearing in a nationwide debate on Sunday, promised to deliver improved High Speed Internet in the Republic of China, with some candidates committing to give broadband away for free to low and middle-income families.

Taiwan is making broadband expansion and improvement a top national priority, as the country races towards delivering gigabit wired broadband and 5G wireless service. The government wants to boost the country’s broadband ranking, now 33rd in the world.

Bringing speeds up while reducing broadband bills is the goal of Eric Chu, the candidate from the ruling Kuomintang (KMT) party. During his terms as leader of New Taipei and Taoyuan County, Chu presided over a major expansion of Internet penetration rates. Chu believes the next step is to make broadband service free of charge for low/middle-income residents and deliver nationwide free Wi-Fi to every centimeter of Taiwan.

Internet providers would still profit from selling faster access to customers willing to pay for it, but Chu’s policies continue a theme that broadband access is a basic human right, a position increasingly popular in the country. Voters appeared skeptical of Chu’s claims, however, because the KMT has garnered a reputation of being in bed with big business during its last two terms in office. But that has not stopped Chu from criticizing telecom executives for not doing more to invest and eventually offer next generation 5G wireless service in Taiwan.

James Soong, from the People First Party — considered to have a close (but frequently tense) alliance with the KMT  — predictably agreed with Chu, but also wants Taiwan to do more to protect Internet privacy and online safety. Soong wants to completely scrap the country’s legacy copper wire telecommunications infrastructure and replace it with fiber optics, delivering fiber service to every home and business in Taiwan. With a fiber upgrade, Soong is convinced Taiwan will achieve his goal of top-10 broadband status.

Tsai Ing-wen from the Democratic Progressive Party (DPP) said when private companies don’t deliver, it is government’s responsibility to address the digital divide, by making high quality service affordable and fast. Taiwan’s telecom companies are paying close attention to the DPP candidate because polls make her the favorite to become the next president of Taiwan, after the election on Jan. 16.

“The use of broadband Internet service should be part of the people’s basic human rights,” she said. “It is also important to narrow the digital divide to improve educational opportunities for children in remote areas and develop children’s digital capabilities.”

With broadband being treated as a high priority issue in the presidential race, Taiwan’s largest broadband provider, Chunghwa Telecom – 中華電信, has announced the first commercial deployments of G.fast technology – the newest generation of DSL – across Taiwan.

Israeli chipmaker Sckipio demonstrated G.Fast technology at CES 2016 in Las Vegas this week, claiming it is faster than traditional DSL and cable broadband. In a limited demonstration, the company demonstrated download speeds achieving 750Mbps over traditional copper wire networks, about 50 times faster than average broadband speeds. Sckipio promised G.Fast technology will debut in the United States later this year.

Canada Talks TV: Preparing for A-La-Carte Cable TV; Providers Threaten Rate Hikes

Phillip Dampier December 29, 2015 Canada, Cogeco, Competition, Consumer News, Data Caps, Online Video, Public Policy & Gov't, Rogers, Video Comments Off on Canada Talks TV: Preparing for A-La-Carte Cable TV; Providers Threaten Rate Hikes
alacarte

Does Canada’s Food TV need special protection when it made 53% gross profits on the backs of cable subscribers that pay for the network whether they watch it or not?

“If you cut your cable, then your Internet is going to go up,” predicts Gary Pelletier, president of the Canadian chapter of the Cable & Telecommunications Association for Marketing.

That is just one of several predictions many Canadian cable and phone companies are claiming will come from the “disastrous decision” to allow consumers the freedom to pick and pay for only the cable channels they want to watch. Amidst claims that over 10,000 jobs will be lost, chaos and bankruptcy will stalk minority and niche cable networks, consumers will pay much higher bills, and American programming will boycott Canada fearing a-la-carte could make its way into the United States, Canada is at least having an adult discussion about the future of television and where it fits in the country’s identity.

Big changes are coming as a result of the latest great soul-searching made by our good neighbors to the north, always concerned about the potential of the Canadian Experience being overrun, if not decimated by the United States’ entertainment hegemony. In a moment of clarity, regulators have just realized what the rest of English-speaking Canada already knew: protectionist content regulations don’t work on the Internet. Canadians routinely bypass geographical restrictions and Canadian content laws with virtual private networks that relocate them, online at least, to a home address in the U.S. so they can binge-watch the unrestricted American versions of Netflix, Hulu and other online video services.

Regulators have now adopted the attitude – “if you can’t beat ’em, join ’em,” encouraging Canadian entertainment producers to create fewer, but better shows that will not only attract Canadian audiences, but those abroad.

Only the exchange is supposed to be mutual. High quality Canadian television productions like Orphan Black, Schitt’s Creek, X Company, The Book of Negroes, This Life, 19-2, Vikings, Killjoys, Rookie Blue, and Murdoch Mysteries are all among Canadian critics’ top favorites. But relatively few Americans know these shows exist or assume they are co-productions owned by some American entertainment conglomerate. Only a brief glimpse of a Canadian flag during the warp speed end credits might clue viewers this isn’t the case.

Despite protectionist media policies that have endured since 1970, the Canadians are now boldly going where Americans have so far feared to tread. They are having the conversation about the future of television and online entertainment in all forms while American media barons remain in denial.

For average consumers, the biggest change will begin next spring when the era of Canadian a-la-carte cable television arrives, allowing consumers to take an ax to the expensive 120-300 channel television package once and for all. Starting March 1, all Canadian providers will be required to offer consumers a basic cable package priced at no more than $25 a month, containing Canadian and U.S. over the air stations and networks, educational, and public channels. If you want more, you can have it by buying channels or mini-packages of networks individually to create a personalized cable TV lineup of networks you actually care to watch.

Programmers across Canada, particularly those catering to sports fans, foreign audiences, religious viewers, and minorities are horrified by the idea. So are media critics that fear the change could help bring an end to Canada’s unique multilingual and multicultural identity.

special reportCustomers like James Rehor of Hamilton explains why.

“Why would I pay for it? Why do I get it? Why does it come on my TV?” asks the 60-year-old construction worker. He’s ready on day one to purge the large number of French and other non-English channels from his Cogeco Cable lineup. Rehor offers comfort to sports programmers, however. He’s a big fan of the Toronto Maple Leafs, so Leafs TV, Sportnet, and TSN will stay.

Non-sports fans are another matter. They can’t wait to ditch the sports networks that are always the most expensive channels in a Canadian cable package.

“Clearly the most expensive (channels) will always be sports,” Pelletier tells the Canadian Press. “At the end of the day, for sports watchers, their cable bill will probably stay the same or increase, maybe … In the case of someone who doesn’t watch any sports at all, their bill will probably decrease.”

[flv]http://www.phillipdampier.com/video/CRTC Supporting the creation of content made by Canadians for Canadians and global audiences 3-2015.mp4[/flv]

An Age of Abundance: Canadian telecom regulators are transforming media regulations in Canada, recognizing the way Canadians watch television has changed. Quality, not quantity, is now most important. CRTC chairman Jean-Pierre Blais discusses the new reality. (6:08)

Pelletier and his industry friends are on a mission to convince Canadians to leave well enough alone and not drop the current all-for-one price cable television package for a-la-carte — not realizing the potential consequences.

catnipSome in the cable industry have tried other scare tactics to no avail.

One industry-backed study predicted pick-and-pay could cost the economy 10,000 jobs. Consumers could care less. Unifor, a union that represents many in the television sector, seemed to agree Canada’s cultural heritage will be at risk with lowest common denominator programming dominating from St. John’s to Vancouver, much of it shoveled from the United States. But Canadians still want their House of Cards and Homeland.

Howard Law, a media spokesman for Unifor, predicts less profitable Canadian channels will fold under a pick-and-pay pricing model.

“The introduction of pick and pay will, in itself, lead to a major loss of revenues to Canadian broadcasting system, which ultimately plays out in less Canadian content and less Canadian jobs and less Canadian broadcasting,” he said in an interview on CBC’s The Exchange with Amanda Lang.

Minority interest and religious channels are also worried about their future. Most of those networks are classified as “specialty channels” by the Canadian Radio-television and Telecommunications Commission (CRTC). Legacy networks that have been around since at least the 1990s have been sitting pretty, protected by their designation as a “Category A” specialty station. Unlike in the United States, Canadian cable networks are licensed to operate by the CRTC, and at least 60 of those Category A networks also enjoy “genre protection,” a CRTC policy that guarantees their channel carriage on Canadian cable, satellite, and telco TV systems and protection from other cable networks that want to run the same kind of programming.

[flv]http://www.phillipdampier.com/video/CBC How New CRTC Rules Will Change Canadian TV 3-2015.mp4[/flv]

For decades, protectionist Canadian content regulations made certain Canadian television reflected its audience. But online video and the Internet has allowed Canadians to bypass traditional cable television to watch they want, not what the government hopes they will. New CRTC rules reflect that reality as Canadian TV rethinks how to get the viewer’s attention. From CBC-TV’s The National (4:16)

CRTC policies have allowed Canadian specialty channels to flourish despite operating in a smaller marketplace with fewer viewers than their American counterparts. That means networks like FoodTV and HGTV in Canada have profit margins ranging from 53-58 percent. Fashion Television and BookTV made an improbable $2.7 million in pre-tax profit, not so much from viewers but from the licensing fees every Canadian cable customer pays for the four networks whether they watch them or not.

From its inception, Canadian TV has always faced a looming shadow from the south. Protecting Canada's identity has been a priority for decades.

From its start, Canadian TV has always faced a looming shadow from the south. Protecting Canada’s identity has been a priority for decades.

“If you’re a specialty channel that’s lived within the protective cocoon of bundling for years, you’ve gotten used to having a full-time job with benefits,” independent technology analyst Carmi Levy told CBC News. “Contrast that with living outside the protective cocoon, you’re essentially a freelancer, you fight for every contract, you have no benefits, there are no guarantees that money will be coming tomorrow or next week.”

It probably won’t be coming from subscribers like Mr. Rehor, who won’t hesitate to drop channels if they go unwatched.

The CRTC is also doing some dropping of its own, starting with genre protection, which could lead many specialty networks to follow American cable networks that today depend on chasing ratings to justify their licensing fees. The unintended result in the United States has been questionable lineup changes like the appearance of Law & Order rerun marathons on WEtv, a network supposedly dedicated to women’s entertainment. Ovation, a fine arts independent cable network that is about a niche as a network can be, depended on weekend binges of PBS’ Antiques Roadshow reruns in 2012 just to attract enough viewers to show up in the ratings.

Lesser known networks like OutTV, Canada’s only network dedicated to lesbian, gay, bisexual, and transgender viewers, may face an uncertain future if it can’t charge a premium price to make up for expected subscriber losses from pick and pay. Other niche channels may have to merge with other networks or more likely relaunch with an online platform and deliver a reduced menu of content to audiences.

crtcLarge Canadian mainstream networks and programmers don’t expect too much change from pick and pay, as most Canadians will likely still demand a package with their programming included. But distributors – cable, satellite, and telco TV platforms, do expect some major changes. The average Canadian now pays around $50 a month for basic cable, a price that will be cut in half next spring.

Rogers Cable already knows what is coming. It ran a trial in 2011 in London, Ont., with 1,000 customers who were given the choice of picking and paying for the channels they wanted. It didn’t take long for the cable company to discover customers loved it and TV stations and cable programmers hated it.

“We found that customers like bundles, but want to build their own. They want a basic package and an extra package they create,” Rogers spokesman Kevin Spafford told the Toronto Sun. “We did get push back from TV stations. There was concern about offering this service. They did not want us to proceed with that model.”

After the trial ended, Rogers allowed the pilot project participants to keep their pick and pay packages, something they’ve held tightly for over four years.

Rogers’ pilot offered something like what the CRTC is demanding be available to all Canadians:

rogers logoROGERS PICK AND PLAY PILOT

  • $20 a month for “skinny basic” TV package of Canadian stations. (The CRTC plan mandates no more than $25.)
  • 15-channel package for $27 a month. Other packages of 20 and 25 stations also offered, for more money. (The CRTC wants networks to offer channels individually or in mini-bundles.)
  • U.S. major networks offered for $3 a month. (Under the CRTC policy, these stations may appear under the basic or a-la-carte tiers.)

REGULAR ROGERS

  • Basic: $40 a month, 190 channels
  • Digital Plus: $63, 220 channels
  • Sports packages: $77, 230 channels
  • VIP TV: $77, 270 channels
  • VIP Ultimate: $119, 320 channels

The upcoming changes are probably the biggest in Canadian cable television history, but they still may not be enough to attract cord-nevers — those who have never subscribed to cable TV. Most are under 30 and already watch all their favorite shows online. Some budget-minded Canadians who want to cut their cable bill may consider joining them by cutting the cord altogether or slimming down their cable packages, but Pelletier warns that cable operators will not leave their money on the table.

cablecordSupplementing a slimmer cable package with a streaming service or two could increase data charges, Pelletier warns. Plus, you may have to surrender any discounts you get from bundling cable with home phone, Internet and/or wireless service.

Usage capped Internet is also still an effective deterrent for cord-cutting and whether your television entertainment comes over the cable or online, providers will still make a run for your wallet. Some observers predict providers will dramatically increase the retail prices of a-la-carte networks to limit potential savings while also continuing to raise broadband prices.

A 2014 national PIAC poll found 90 per cent of 1,000 consumers polled were willing to pay an additional $1 a month per channel, while 54 per cent would be willing to go $3 a month, and 21 per cent would be willing to pay $5 a month for an extra channel of their choosing. Many don’t realize under the current system the wholesale rate for many channels is under 50 cents a month. Considering what Canadians are willing to pay, it is likely cable companies will price channels according to what the marketplace will tolerate, which could be around $3 for each channel a month.

Suspicion about any cable company offering a New Deal is something Americans and Canadians have in common. Mr. Rehor is already keeping a wary eye.

“I think it’s a good idea, I just don’t know how they’re going to really work it,” he says, fearing it could ultimately end up costing the same amount he pays now.

[flv]http://www.phillipdampier.com/video/CBC Pick and Pay TV 3-2015.flv[/flv]

CBC News offers this extended discussion about the implications of “pick and pay” cable television. (10:11)

Comcast Customers Buy $35 Usage Cap Insurance, Report “Unlimited” is Slower Than Ever

comcast cartoonStop the Cap! has received a growing number of complaints from Comcast customers in Georgia who are paying the cable company an extra $35 a month to get back unlimited Internet access that is performing worse than ever before for online video streaming.

J.J. LaFrantz in North Druid Hills reports his Internet speed for streaming videos dropped from 60Mbps under Comcast’s usage cap regime to less than 20Mbps after agreeing to pay for Comcast’s unlimited use insurance plan.

“Right after I paid The Great Satan their extortion to get unlimited service back, my Internet speeds dropped,” LaFrantz tells Stop the Cap!

LaFrantz has been in touch with Comcast several times about the speed degradation, with each representative providing a different excuse:

It’s the cable modem. “Comcast loves to blame customer-owned equipment for Internet problems, urging the unknowing to pay endless rental fees for Comcast equipment that supposedly fixes everything,” said LaFrantz.

It’s the holidays. “With the kids home from school, apparently Comcast cannot manage to handle the strain, or so they seem to suggest,” said LaFrantz.

It’s everyone but Comcast. “If their speed test performs adequately enough for them, it is no longer their problem, it is yours.”

Mysteriously, after Comcast “reprogrammed” his cable modem, his speed returned to normal.

Jakfrist posted a similar complaint on Reddit after he signed up for Comcast’s $35 insurance plan:

The speed test shows slower than I am paying for but still a reasonable speed but videos that previously started instantly are now saying I have to wait an hour to start so it can buffer out (iTunes Movies on AppleTV).

Like LaFrantz, a call to Comcast eventually led to the company reprogramming Jakfrist’s modem, which also made the video streaming issues disappear:

How much will your next broadband bill be?

How much will your next broadband bill be?

After calling Comcast the first guy had no clue what I was talking about and I got escalated to another guy. The new guy tried to tell me that it was because I was using my own modem and it would be resolved if I used their modem.

I explained that I had opened a terminal window and was running a ping to google, Ookla (the speed test org), Bing, Netflix, Hulu, and iTunes. The only two experiencing issues / delays were iTunes and Netflix so my modem appears to be fine. They also asked if I had tried their video streaming service to see if it was slow as well. I just kinda laughed and said no thanks.

He asked me how old my modem was and tried to convince me my modem was bad again and all would be solved if I just leased a modem from them. I insisted my modem was fine that it doesn’t choose to filter out video content. He then told me that they would send a tech out to look at it.

I insisted that everything inside my house was fine and if they wanted to send someone out to check the things outside my house that would be fine but I wasn’t going to take a day off of work to have someone take a look at something I know is set up correctly.

He sighed deeply and said that he would see if he could update some settings in my modem. All the sudden my speed test went from 20Mbps to 60Mbps.

I ran the test on Netflix and told him even with the 60Mbps I was still only pulling 720p on Netflix and iTunes was even worse. He put me on hold for a couple minutes and reset my modem again and afterwards Netflix and iTunes seem to be functioning perfectly.

Customers not paying Comcast the extra $35 a month to rid themselves of usage caps are not getting off scot-free either.

cap comcastJeff Wemberly reports his Comcast usage meter is recording unprecedented levels of usage he has never seen on his broadband account before the caps.

“We were well aware of Comcast’s new 300GB usage cap and began closely monitoring how we use our broadband service,” Wemberly writes. “We even have the kids streaming 100-150GB of streaming videos from a grandfathered Verizon Wireless unlimited data/hotspot account every month instead of using Comcast (serves Verizon right for jacking the price up – now we’re going to use it until we drop). We have three years of usage data from our router and we were certain we’d be using no more than 225GB a month after making that change.”

Instead, starting the same month Comcast’s cap went into effect, their reported usage more than doubled.

“Their meter is absolute bull—- reporting more than 700GB of usage every month starting after the caps went into effect,” Wemberly writes. “They aren’t just putting their finger on the scale, they are sitting on it!

Wemberly’s router reported the expected usage drop, with the family turning in 217GB of usage in November and 189GB so far this month. But Comcast’s meter reports 711GB in November and 748GB so far this month.

“We started getting the usage warning 11 days into November and 14 days in December,” Wemberly tells Stop the Cap! “It recorded 63GB of usage on Dec. 19, a day the family was out Christmas shopping. If someone was into our Wi-Fi, the router would have reported it. It doesn’t.”

Next month, Wemberly expects to begin getting bills that run $80 higher after Comcast’s overlimit fee grace period ends. Comcast told him its meter cannot possibly be inaccurate.

“You are forced to pay the extra $35 so you don’t have to pay $80,” Wemberly said. “The Gambino crime family must be kicking themselves wasting time with loan sharking and shakedowns. They should have learned from Comcast and extorted people legally with data caps.”

Wemberly intends to say goodbye to Comcast when AT&T’s U-verse with GigaPower arrives in his neighborhood.

“Paying AT&T $70 a month is cheap compared to Comcast’s endless greed,” Wemberly said. “We can’t wait to cancel.”

Frontier FiberHouse Debuts in Connecticut… to Exactly Two Homes in One Development

fiber comingFrontier Communications has topped AT&T’s penchant for grandiose Fiber to the Press Release announcements with a new gigabit fiber to the home service now being promoted in Connecticut, despite being available to only two homes in a single upscale subdivision in North Haven.

Frontier FiberHouse is Frontier’s answer to Verizon FiOS, says Joseph Ferraiolo, Frontier’s regional general manager in New Haven County. Ferraiolo told the New Haven Register Frontier has introduced the service to a pair of homes in Lexington Gardens, a new single-family subdivision.

Frontier’s expansion of the service in 2016 does not appear to be exactly aggressive, with plans to only wire up to 200 newly built homes in the immediate area.

Frontier’s fiber network relies on a Gigabit Passive Optical Network (GPON) and is intended to replace copper telephone wiring.

Ferraiolo admits Frontier is currently favoring new housing developments where fiber can be dropped in a conduit/pre-existing trench during construction without the cost of tearing up yards and streets. But he also claims Frontier will make a commitment to any municipality that gets the fiber service that it will be available to every part of the community, not just those likely to be most profitable. If Frontier keeps its promise, it will be the first time the phone company has provided customers with universal access to uniformly high-speed broadband. Even its acquired FiOS networks in Indiana and the Pacific Northwest are not guaranteed to be available to every resident.

frontier frank“We think this is a good option for us: new builds, small complexes,” Ferraiolo said. “The developer is very happy with it and we’re very happy with it.”

Customers like William Morico will believe it when they see it.

“We have been trying to get ‘high-speed’ Internet in our neighborhood for years, well before the Frontier disaster,” Morico writes. “All we want is the 12-18Mbps service that is advertised and available elsewhere in New Haven. [We] cannot get any answers from Frontier. Even their customer service and tech staff are frustrated with this company. It’s time for the state gig project.”

The company claims it is “exploring” other rollouts of Frontier FiberHouse in Stamford and New Haven, but there are no specifics.

Some observers question the timing of Frontier’s fiber announcement, noting state and local officials are still considering a private-public partnership that could lead to a public statewide gigabit fiber network in Connecticut. News that a private company is willing to shoulder the entire expense of a fiber project could be used in legislative efforts to derail Connecticut’s CT Gig Project. But Frontier has offered no guarantees whether or if it intends to blanket its service area across the state with fiber or limit FiberHouse to a de-facto demonstration project in a handful of homes in new housing developments.

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