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Hong Kong Getting Four 1Gbps Connections for $59 a Month

Phillip Dampier July 10, 2017 Broadband Speed, Competition, Consumer News, HKT (Hong Kong) Comments Off on Hong Kong Getting Four 1Gbps Connections for $59 a Month

Arena demonstrates four concurrent gigabit connections, now available with HKT’s new Netvigator offering.

Why share your gigabit broadband service with the rest of your family when each member can have their own, at a price lower than what most U.S. broadband providers charge for much slower service.

HKT, the largest telecom operator in Hong Kong, last week introduced its newest Netvigator product — four 1Gbps (1,000Mbps) connections for $59 a month. An even more aggressive special, available for a limited time only, offers two gigabit speed connections for $21.50 a month. Both offers require a two-year contract.

“This is a ground-breaking achievement,” Alex Arena, HKT Group’s managing director, told the South China Morning Post. “This new multi-use architecture allows segregated use of the circuits, which ensures a high level of service quality with guaranteed speed, as well as enhanced security to protect our customers from the growing threats of malware and viruses.”

Customers receive a new advanced multi-use modem which connects to HKT’s XG-PON optical network. Gigabit ethernet ports on the back offer up to four disparate connections of 1Gbps each, along with slower in home Wi-Fi service.

“The way we use social media and over-the-top streaming video services while working from home, people don’t want entertainment to mess up their home office’s [internet connection],” Arena said. “So I believe there is a huge market for this new service. How quickly this develops is a function of pricing on our part and customers investing in the latest personal computers and cloud computing services at home.”

Hong Kong remains a global leader in delivering superfast, affordable broadband to consumers. Yet many residents still lack access to fiber optic broadband. The Office of Hong Kong’s Communications Authority reports fiber connections have a 39.3% penetration rate. Only about one-third of Hong Kong residents subscribe to fiber service. The primary reason more do not is lack of availability. HKT has two major competitors – Hong Kong Broadband Network and Hutchtel HK. Neither competitor has a fiber network as extensive as HKT.

A Deal With Charter, Comcast Could Further Burden Sprint’s Poor-Performing Network

With Sprint and T-Mobile reportedly far apart in prospective merger talks, Sprint has given a two-month exclusive window to Charter Communications and Comcast Corp. to see if a wireless deal can be made between the wireless carrier and America’s largest cable operators. But any deal could initially burden Sprint’s fourth place network with more traffic, potentially worsening performance for Sprint customers until additional upgrades can be undertaken.

The two cable companies are reportedly seeking a favorable reseller arrangement for their forthcoming wireless offerings, which would include control over handsets, SIM cards, and the products and services that emerge after the deal. Both Charter and Comcast also have agreements with Verizon Wireless to resell that network, but only within the service areas of the two cable operators. Verizon’s deal is far more restrictive and costly than any deal Charter and Comcast would sign with Sprint.

Such a deal could begin adding tens of thousands of new wireless customers to Sprint’s 4G LTE network, already criticized for being overburdened and slow. In fact, Sprint’s network has been in last place for speed and performance compared with AT&T, T-Mobile, and Verizon for several years. A multi-year upgrade effort by Sprint has not delivered the experience many wireless customers expect and demand, and Sprint has seen many of its long-term customers churn away to other companies — especially T-Mobile, after they lost patience with Sprint’s repeated promises to improve service.

PC Magazine’s June 2017 results of fastest mobile carriers in United States shows Sprint in distant fourth place.

At least initially, cable customers switching to their company’s “quad-play” wireless plan powered by Sprint may find the experience cheaper, but underwhelming.

Sprint chairman Masayoshi Son was initially aggressive about upgrading Sprint’s network with funds advanced by parent company Softbank. But it seems no matter how much money was invested, Sprint has always lagged behind other wireless carriers. In recent years, those upgrades seem to have diminished. Instead, Son has been aggressively trying to find a way to overcome regulator and Justice Department objections to his plan to merge Sprint with third place carrier T-Mobile USA. Likely part of any deal with Charter and Comcast would be a substantial equity stake in Sprint, or some other investment commitment that would likely run into the billions. That money would likely be spent bolstering Sprint’s network.

A deal with the two cable companies could also give Sprint access to the cable operators’ large fiber networks, which could accelerate Sprint’s ability to buildout its 5G wireless network, which will rely on small cells connected to a fiber backhaul network.

Less likely, according to observers, would be a joint agreement between Charter and Comcast to buy Sprint, which is currently worth $32 billion but also has $32.6 billion in net debt. Sprint’s talks with Charter and Comcast do not preclude an eventual merger with T-Mobile USA. But any merger announcement would likely not come until late this summer or fall, if it happens at all.

Wall Street is downplaying a Sprint/T-Mobile combination as a result of the press reports indicating talks between the two companies appear to have gone nowhere.

“We didn’t give a Sprint/cable deal high odds,” wrote Jonathan Chaplin of New Street Research.  “While a single cable company entering into any transaction with Sprint has a strong likelihood of regulatory approval, a joint bid raises questions that add some uncertainty. However, the deal corroborates our view that Sprint isn’t as desperate as many thought and T-Mobile didn’t have the leverage that most seemed to assume.”

Malone

“An equity stake or outright acquisition is less likely in our view, but not out of the realm of possibility,” said Mike McCormack of Jefferies. “In our view, this likely suggests major hurdles in any Sprint/T-Mobile discussions and could renew speculation of T-Mobile and Dish should Sprint talks falter.”

Marci Ryvicker of Wells Fargo believes Comcast will be “the ultimate decision maker” as to which path will be taken. Amy Yong of Macquarie Research seems to agree. “We note Comcast has a strong history of successfully turning around assets and could contribute meaningfully to Sprint; NBCUniversal is the clearest example. But she notes Charter is likely to be distracted for the next year or two trying to integrate Time Warner Cable into its operations.

Behind the cable industry’s push into wireless is Dr. John Malone, Charter’s largest shareholder and longtime cable industry consigliere. Malone has spent better than a year pestering Comcast CEO Brian Roberts to join Charter Communications in a joint effort to acquire a wireless carrier instead of attempting to build their own wireless networks. But both Roberts and Charter CEO Thomas Rutledge have been reluctant to make a large financial commitment in the wireless industry at a time when the days of easy wireless profits are over and increasing competition has forced prices down.

For Malone, wireless is about empowering the cable industry “quad play” – bundling cable TV, internet, phone, and wireless into a single package on a single bill. The more services a consumer buys from a single provider, the more difficult and inconvenient it is to change providers.

Malone also believes in a united front by the cable industry to meet any competitive threat. Malone favored TV Everywhere and other online video collaborations with cable operators to combat Netflix and Hulu. He also advocates for additional cable industry consolidation, in particular the idea of a single giant company combining Charter, Cox, and Comcast. Under the Trump Administration, Malone thinks such a colossal deal is a real possibility.

Ohio’s MCTV Ditching Coaxial Cable and Moving to Fiber-to-the-Home Service

Phillip Dampier June 27, 2017 Broadband Speed, Consumer News, MCTV 2 Comments

Another cable company has announced it won’t be bothering with DOCSIS 3.1 upgrades, deciding instead to ditch its coaxial copper network in favor of fiber-to-the-home service.

Massillon, Ohio-based MCTV announced it will begin gradually replacing its coaxial cable network with a new all-fiber system capable of delivering synchronous high-speed broadband to every customer it serves.

MCTV is a small independent cable company serving more than 47,000 homes and business in Stark, Wayne, Summit, Holmes and Tuscarawas counties in northeastern Ohio, including the cities of Canton, Massillon, and Wooster.

MCTV’s “Excellerate” service will use a Passive Optical Network (PON) to provide customers with 100/100Mbps service. MCTV already uses some fiber in its hybrid fiber-coax network, but what used to be sharing one fiber strand with 500 homes connected via coaxial cable will soon become sharing one fiber strand with 32 homes with no coaxial cable at all.

“At MCTV, we pride ourselves on deploying technologies that are at the forefront of the industry to meet the ever-changing needs of our customers,” said Robert Gessner, president of MCTV. “The fiber-to-the-home technology that we are using to build Excellerate is the latest method to deliver the best Internet experience, both today and in the future.”

Excellerate service is already available to customers in select areas and customers can arrange a fiber upgrade with a phone call to the cable company.

Massillon, Ohio

“The real benefit to our customers will be in the long-term future,” Gessner said. “We are putting in a great, new network that will be upgradeable and expandable to meet the growing needs for internet bandwidth, faster speeds.”

The fiber upgrade will cost approximately $20 million and will not affect customer rates. Both MCTV and Cablevision have announced upgrades to all-fiber networks even as some industry-funded researchers and groups complain that the FCC’s 2015 decision to enforce its authority over broadband using the FCC’s Title II enforcement powers was dampening investment in broadband. Yet smaller cable companies are at the forefront of fiber upgrades, and are also the most vulnerable to an uncertain business climate. Title II appeared to have absolutely no bearing on MCTV’s decision to upgrade.

“We live in an instant society,” Gessner said, noting the company chose to take on this project now before broadband traffic demands put pressure on MCTV’s existing network capacity. “We aren’t operating on a budget or time constraints. I always say I want it to be good not fast.”

Kenya Has Faster Mobile Broadband Than U.S.A.

Phillip Dampier June 14, 2017 Broadband Speed, Consumer News, Wireless Broadband 1 Comment

Despite claims from America’s wireless companies that they deliver world-class wireless speeds, a new report from Akamai shows the United States only ranked 28th fastest in the world, beaten by the African nation of Kenya that ranked 14th.

Kenya’s 13.7Mbps average mobile broadband speed is almost twice as fast as the global average and consistently better than the U.S., where 10.7Mbps is the average. Nearly 90% of Kenya relies on mobile phones to reach the internet, primarily because its fixed line network never developed adequately to support faster broadband speeds. Kenyans have cell phones with cheap data plans, supported by a growing optical fiber backhaul network.

The United Kingdom, Germany, Finland, France, Norway and Denmark all scored the highest, with UK customers now getting an average speed of 26Mbps over 4G connections.

What two North American countries are not on this list?

Still No Fiber for Southern N.J.: State Settles with Verizon Over Poor Service

Phillip Dampier June 13, 2017 Broadband Speed, Consumer News, Public Policy & Gov't, Rural Broadband, Verizon Comments Off on Still No Fiber for Southern N.J.: State Settles with Verizon Over Poor Service

South Jersey: The worst broadband problems are in the southernmost counties closest to Delaware.

Customers hoping New Jersey’s telecom regulator would compel Verizon to expand fiber to the home service across southern New Jersey are out of luck.

The New Jersey Board of Public Utilities (BPU) approved a settlement between Verizon New Jersey, Inc., Cumberland County, and 18 southern New Jersey towns that alleged Verizon failed to properly maintain its wireline network in areas where it has chosen not to deploy FiOS — its fiber to the home service. But the settlement will only compel Verizon to maintain its existing copper network and offer token DSL and FiOS expansion in some unserved rural communities.

“We have heard our customers’ concerns in South Jersey and are pleased to have reached an agreement with the approval of all 17 towns on a maintenance plan going forward,” said Ray McConville, a Verizon spokesman. “We look forward to staying in regular communication with the towns to ensure our customers continue to receive the level of service they expect and deserve.”

“While the Board was fully prepared to proceed on this matter, the parties were able to reach a negotiated settlement which takes into consideration the needs of each community,” said Richard S. Mroz, president, N.J. Board of Public Utilities.

But some residents of those communities beg to differ.

“It’s another example of Chris Christie’s hand-picked regulators letting Verizon off the hook and sticking us in a digital divide,” complained Jeff Franklin, a Verizon DSL customer in Cumberland County. “Verizon should not be allowed to offer one half of the state modern broadband while sticking the rest of us with its slow DSL service.”

Franklin is upset that communities bypassed by Verizon’s FiOS network appear to have little chance of getting it in the future, now that regulators have agreed to allow Verizon to fix its own copper network.

“All the Board did was force Verizon to do what it should have been doing all along, taking care of its own network,” Franklin complained to Stop the Cap! 

Verizon did agree to expand its fiber network into the communities of Estell Manor, Weymouth Township, Corbin City, and Lower Alloways Creek Township, but only because of a 2014 agreement with Verizon compelling them to offer broadband to residents who read and complete a “Bona Fide Retail Request” (BFRR) form which stipulates homes and businesses in Verizon’s New Jersey territory can get broadband if they don’t have it now as long as these criteria are met:

  • Have no access to broadband service from a cable provider or Verizon;
  • Have no access to 4G-based wireless service; and
  • Sign a contract for at least one (1) year of broadband service and pay a $100 deposit.

“BFRR is a joke because it requires potential customers have no access to 4G wireless service,” claimed Franklin. “You have to go to the government’s National Broadband Map to determine eligibility, which is very tough because — surprise, surprise — Verizon itself contributed its 4G wireless coverage information for that map and as far as Verizon is concerned, their 4G coverage in New Jersey is beautiful, even though it really isn’t.”

If a single provider submits map data that shows a home address is already covered by 4G wireless service, even if that isn’t accurate on the ground, that customer is ineligible under the terms of BFRR. Even if they were able to subscribe to 4G broadband, most plans are strictly data capped or throttled.

Under the settlement, Verizon gets to choose what technology to deploy. Outside of the four communities getting FiOS, the rest of South Jersey will have to continue relying on Verizon’s DSL service. Verizon has agreed to extend DSL to 2,000 new residences and businesses in Upper Pittsgrove, Downe, Commercial, Mannington, Pilesgrove, and South Harrison. It will also fix some of its DSL speed congestion problems and monitor for future ones as part of the settlement.

But DSL won’t work if Verizon’s wireline network stays in poor shape. The company has agreed to deploy its “Proactive Preventative Maintenance Tool” (PPMT) to scan its copper network to identify and repair or replace defective cables. Verizon has also agreed to daily inspections of outside facilities and fix any detected problems within 30 days, as well as regularly reporting back on the condition of its infrastructure inside the towns affected under the settlement.

This agreement took a year and a half to reach and will keep the two parties out of court, but many are not satisfied being left with Verizon’s DSL service.

“Unfortunately, the BPU continues to allow Verizon to pick and choose which residents will receive modern telecommunications at an affordable cost,” Greg Facemyer, a Hopewell Township committeeman in Cumberland County, told NewsWorks. “The state legislature needs to recognize these inequities and step in and level the playing field for South Jersey. Otherwise, our region will continue to fall even farther behind and be less competitive.”

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