HissyFitWatch: Billionaire Owner of FilmOn Declares War on CBS-Viacom – “CBS You Suck”

Phillip Dampier February 17, 2011 Competition, Consumer News, HissyFitWatch, Online Video, Public Policy & Gov't, Video Comments Off on HissyFitWatch: Billionaire Owner of FilmOn Declares War on CBS-Viacom – “CBS You Suck”

British billionaire Alki David thinks Viacom, owner of CBS, is “an irresponsible hypocrite.”

After being dragged into court in New York and finding himself with an injunction, the founder of FilmOn is looking for revenge.

Claiming Viacom-owned CNET “has ruined the lives of hundreds of thousands of people in the creative community and created copyright infringement damages into the trillions of dollars,” David is considering a lawsuit against the company, which David accuses of dealing in piracy:

Has your song, movie, software or literary work been copied and distributed illegally through the file-sharing software called LimeWire? If so, and if you are interested in joining a lawsuit against CNET for its widespread distribution of LimeWire with the malicious intent to infringe on copyright, then please read on.

We are putting together a committed coalition of artists and rights owners whose movies, music, software and literary works have been pirated by LimeWire users. A U.S. District Court has already shut down LimeWire, but others who participated in its wrongdoing like CNET have not yet been made accountable.

On December 21, 2010, Leslie Moonves issued a statement to the Hollywood Reporter regarding Alki David’s “incendiary video” which was posted on YouTube and which detailed CNET/CBS Interactive’s participation in widespread, “malicious copyright infringement”. Mr. Moonves was quoted as saying that was that “He (Alki David) is hardly an expert on intellectual property rights. CNET respects such rights.”

Mr. David has just released a second video in response. The video is even more fact filled and includes a discussion by a leading copyright attorney, Michael Zeller of Quinn Emanuel.

As demonstrated in the new video and supported by Court documents, CNET.com — also known as download.com — was responsible for distributing 95.5% of all LimeWire downloads. In May 2010, U.S. District Judge Kimba Wood granted a summary judgment in favor of the music industry’s claims that LimeWire’s software maker and its founder Mark Gorton committed copyright infringement, engaged in unfair competition, and induced copyright infringement.

Mr. David said: “We are very pleased to announce that a large coalition of copyright owners, including myself, who have been harmed by CNET’s distribution of LimeWire file sharing software are working with Mr. Zeller’s firm in preparation for a lawsuit.” Mr. David added: “Mike Mozart of YouTube fame originally introduced me to CNET/Limewire connection. Since absorbing all of the evidence, it has now become an impassioned commitment to stop the injustice that still goes on today as a result of CNET’s actions.”

David’s new website, Viaconned, is the home base for his campaign against CBS.  His video, rambling at times, claims that CNET’s website recommended software that can be used to strip copyright protection mechanisms from songs, and also distributed the very file sharing software Viacom railed against for copyright infringement.

FilmOn recently had to yank most of its American network stations from the lineup of its online virtual cable system, and the service is now relegated to showing pornography, documentaries, older movies, and international channels of limited interest to most American viewers.

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/David Alki Attacks Viacom 12-2010.flv[/flv]

Alki David outlines his case against Viacom, with a little help from his friends.  (10 minutes)

Investigating Wisconsin’s Broadband Stimulus Give Back: Political Ploy or Bureaucracy Gone Wild

For the first time, a state has announced it is returning stimulus funding made available by the Obama Administration to improve broadband service.

Wisconsin governor Scott Walker said thanks, but no thanks to the U.S. Department of Congress, returning $23 million in broadband stimulus funds allocated to build a fiber-optic “middle mile” network to 380 Wisconsin communities — including 385 libraries. 82 schools, and numerous public safety offices in rural areas.

The decision to reject the money came in concert with a public relations push by Republicans in Washington this week calling on governors to curtail “wasteful spending” and reject stimulus projects.  Walker’s timing of the rejection has political watchers suspicious of an orchestrated campaign by state and national Republicans to call out the president’s economic programs.  Critics of the Walker administration are also accusing the governor of doing AT&T’s bidding in rejecting the public money.

AT&T has plenty of good friends in the state government, which has historically granted most of AT&T’s legislative checklist in the past ten years.  Wisconsin has taken a “hands-off” approach to cable and phone companies.  Statewide video franchising makes AT&T’s efforts to expand its U-verse IPTV system easy, without having to answer to local communities.  Rural commitments to landline phone service have also been eased for AT&T, thanks to a large lobbying effort.  Publicly-owned municipal broadband networks open to ordinary consumers are few and far between in the state, thanks to heavy opposition from the phone giant.

Walker’s track record of being extremely pro-business, and the fact he accepted more than $20,000 in campaign contributions from AT&T made it easy to claim Walker was delivering another favor to the state’s largest phone company.

But is Walker’s rejection of the state’s broadband stimulus money a help or a hindrance to AT&T?  Is Wisconsin’s governor correct when he says federal government bureaucracy was at fault?

Stop the Cap! decided to investigate.

BadgerNet: An Introduction

Governor Walker

Wisconsin’s institutional broadband network, which delivers broadband connections to large educational facilities, public libraries, and government users, is named BadgerNet — which makes perfect sense for the Badger State.  State law limits who can utilize the service — ordinary residential customers cannot — so the network is not well known outside of the circle of groups authorized to access it.

Currently BadgerNet largely exists as an extension of AT&T’s network in Wisconsin.  That is a critical point.  Had BadgerNet initially been created as an independent entity, today’s stimulus rejection might never have happened.  Wisconsin, no doubt at the behest of AT&T, built its network with a leasing arrangement, signing five-year term contracts to rent space on AT&T’s fiber-copper wire facilities.  That kept initial construction costs down, and allows the state to theoretically “walk away” from part of the network if something better comes along — a highly unlikely proposition in a state like Wisconsin.  It’s not an economic leader and has large numbers of rural counties competitors would be unlikely to serve.

Wisconsin Republicans call this arrangement with AT&T a “public-private partnership.”  Democrats call it a giveaway to AT&T, and BadgerNet officials call it one big fat headache.

Wisconsin's BadgerNet

Obama’s Broadband Stimulus

President Obama

When the Obama Administration unveiled its broadband stimulus program, it not only promised to deliver new broadband projects, but also the employment prospects for an army of consultants hired to navigate through the terms and conditions that always accompany money from Washington.

The control measures established by the Department of Commerce, which administers the money from the federal government, are designed to protect against waste, fraud, and abuse.  Unfortunately, they are often more impenetrable than software licensing agreements.  If you want the money, you must follow every requirement, or risk forfeiting it back to the government.

Wisconsin’s proposal to expand BadgerNet with broadband stimulus funding would mean discarding slower speed data connections for super-fast fiber optics.  Some 203 new miles of optical fiber were to be laid, serving 385 school districts, 74 libraries, and eight community colleges.

The federal government liked what it saw and awarded nearly $24 million in funds to launch the “middle-mile” project.  Along with the virtual check came pages of fine print — rules about how the money could and could not be spent.

As state officials and BadgerNet 2.0’s planners poured over the documents, they began reaching for the Tylenol.  AT&T’s ownership interests in the existing network turned out to be a major problem.

The ‘AT&T Problem’

“We, as a state, do not own our network. We purchase a managed service through the BadgerNet contract,” Diane Kohn, acting administrator for the Division of Enterprise Technology in the Department of Administration told the Milwaukee Journal Sentinel.

Most grant recipients either plan to build a new network from the ground up or build on an existing non-profit network.  Neither is the case in Wisconsin because of AT&T’s involvement.

“From a federal perspective, it was like we were some kind of unknown start-up firm with all of these risks attached to it,” said Robert Bocher, an information technology consultant for the Department of Public Instruction. “In fact, our network has been around since the mid-1990s.”

But it got even more difficult when BadgerNet discovered the federal government requires new fiber networks built with stimulus funds to be utilized for at least 20 years.  This important control measure protects taxpayers from fronting the costs to build state of the art fiber networks, only to be later sold off to private interests or discarded as a budget cutting move.

Wisconsin’s agreement with AT&T runs for five years, not 20.  Additionally, since AT&T largely administers the infrastructure, much of the $23 million could have ended up going straight to AT&T to cover construction costs.  BadgerNet lacks sufficient funding to completely sever ties with AT&T and build its own network, and Gov. Walker isn’t about the deliver the money required to start a new network from scratch.

BadgerNet learned a lesson most grant recipients discover after winning the money — spending it comes with plenty of wires attached, and none of them transport data.

The Davis-Bacon Act

A Depression-era law is also being blamed for supposedly creating major hurdles for broadband network construction.  The 1931 Davis-Bacon Act was enacted to require public works projects be built at local prevailing wages.  The Act became law after contractors began importing cheap labor (typically underpaid African-Americans from southern states) to work competitively bid public construction projects during the Roosevelt Administration.

Mikonowicz

Republicans currently suspect the Act of being little more than a union protection law, raising labor costs artificially and helping to bust budgets.  Wisconsin Republican senator Ron Johnson used complications in a Sauk County broadband project to bash the Act, accusing it of being responsible for wasting taxpayer dollars.

David Mikonowicz, the utility superintendent for Reedsburg, complained the Act would require him to pay more than double his anticipated labor costs for a fiber project in the community.  Mikonowicz claimed the Act didn’t provide a prevailing wage for fiber contractors, so he was forced to bid out the project at wages suitable for high voltage wiring projects — $40 an hour.

That false premise made it to the pages of the Journal Sentinel in an earlier piece — a bit of political theater to bash unions, the federal government, and play up local communities as the innocent victims of both.

Stop the Cap! had no problems finding a prevailing Davis-Bacon Act wage covering Sauk County fiber installers, so we are unsure why Mikonowicz could not:

Teledata System Installer/Technician $11.70-21.26/hr

Low voltage construction, installation, maintenance and removal of teledata facilities (voice, data, and video) including outside plant, telephone and data inside wire, interconnect, terminal equipment, central offices, PABX, fiber optic cable and equipment, micro waves, V-SAT, bypass, CATV, WAN (wide area networks), LAN (local area networks), and ISDN (integrated systems digital network)

The Loyal Opposition & Everyone Else

The loss of nearly two dozen million dollars in federal government money was catnip for the loyal opposition.

Rep. Pocan

State Rep. Mark Pocan (D-Madison) said Walker’s broadband money giveback was hurting the state.

“Not only is he turning away construction jobs that would have come with the federal grant to expand broadband fiber to schools and libraries across Wisconsin, but he’s closing off potential to business growth that comes with bridging the digital divide,” Pocan said. “What’s worse, the root of his decision wasn’t what was in the best interest of Wisconsin, rather the best interest of his big telecommunications campaign donors.”

Gov. Walker used the occasion to blame the federal government for unnecessary bureaucracy. Mike Huebsch, appointed by the governor to serve as secretary of the state Department of Administration, issued a memo warning if they didn’t return the money, state taxpayers could be on the hook for the entire amount if the federal government found the state didn’t comply with grant requirements.

Ordinary Wisconsin residents would never see improved broadband in their homes from the middle mile project, so much of their reaction comes from a reflexive dislike of the governor, taxes and spending, AT&T, or a combination of all three.

AT&T has kept quiet through the entire affair, only stating it wasn’t interested in becoming a formal grant recipient stuck with the federal government’s rules.

Republicans and “tea party” members are thrilled Wisconsin is a leader in throwing federal money for broadband, railways, and other public works projects back to Washington, in hopes it will set an example for the federal government to follow.

What Happens Next

The state says it is negotiating an extension of the existing AT&T contract for another five years, and points to advances in copper wire-delivered bandwidth and the fact AT&T already provides fiber connectivity for certain parts of BadgerNet.

While AT&T has been labeled the ultimate culprit for the broadband stimulus debacle, it’s not as guilty as some might think for these reasons:

  1. The initial failure of the state to own and operate its own network, instead of leasing access from AT&T;
  2. AT&T gets the money whether Wisconsin leases another five years of service from AT&T, or stimulus funding gets diverted to AT&T to bolster BadgerNet’s existing network;
  3. AT&T is sitting pretty whether it has a five year lease or a 20-year stimulus-mandated contract.  In fact, AT&T could set its rates at today’s relatively high prices for network connectivity that Wisconsin would still be paying two decades from now.

That doesn’t mean AT&T is a good actor in Wisconsin.  While the company has steered clear of this debate, its lobbyists continue to fight off any potential competition from community-owned networks that threaten to deliver service to residential and business customers.  Few Big Telecom providers complain about institutional networks like BadgerNet, because heavy lobbying on their part several years ago won state laws that forever prohibit ordinary consumers from ever buying service from them.

CenturyLink Invests to Reinvent Themselves: Prism IPTV/25Mbps Service Arrives

Phillip Dampier February 16, 2011 Broadband Speed, CenturyLink, Competition, Consumer News, Video Comments Off on CenturyLink Invests to Reinvent Themselves: Prism IPTV/25Mbps Service Arrives

Invest or die.  That succinctly explains the current state of the landline telephone business and the companies providing service to a decreasing number of Americans.  Some companies, like AT&T and Verizon have heavily diversified their business into wireless, fiber, IPTV and broadband.  Others, like Frontier are hoping their presence in uncompetitive rural markets will keep them in business, as long as their dividends keep stockholders happy.

CenturyLink, which is in the process of absorbing the last remaining Baby Bell — Qwest, has decided to invest in their business to stay competitive with their biggest nemesis — the cable company.  CenturyLink is still hanging on to ADSL broadband service in many rural areas, but the company sees the promise of future relevance with bonded DSL, which is delivering 25/2Mbps broadband service to an increasing number of their customers.  Where distances allow, CenturyLink is at least temporarily providing the fastest residential broadband service available in areas like southwest Florida.  They are holding their own against local cable competitors like Comcast.

Now the company is following AT&T in introducing a new IPTV service to many of its customers.  Dubbed Prism, the U-verse like service delivers a true triple play package to customers who thought they would be stuck with their local cable company or satellite dish provider for TV programming.

Prism offers more than 200 channels, a multi-room DVR capable of recording up to four shows at the same time, and an interactive program guide that doesn’t need an instruction manual to navigate.

[flv width=”640″ height=”390″]http://www.phillipdampier.com/video/Introducing CenturyLink Prism.flv[/flv]

This promotional video introduces CenturyLink’s Prism service and its television features.  (4 minutes)

Prism has been introduced in larger CenturyLink areas ranging from southern Nevada, southwestern Florida, and North Carolina, where EMBARQ used to provide telephone service.

The service works through a hybrid fiber-copper wire IPTV network.  Fiber optic cable reduces the distance data needs to travel over ordinary copper phone wires.  The less copper, the faster the potential speed.  With a 25-30Mbps broadband platform, Prism can divide up available bandwidth to support television, phone, and up to 10Mbps broadband service.  It’s all delivered over the same digital network.  While not as advanced as Verizon FiOS and other fiber to the home networks, IPTV services like Prism and U-verse are cheaper to provide, and that can mean faster deployment in areas not well served by competition.

Reaction to Prism has been generally positive among Stop the Cap! readers who have shared their stories with us.  Among the positives:

  • The interactive program guide is light years ahead of Comcast, Cox, and Time Warner Cable;
  • Broadband speeds are generally better than the original DSL service CenturyLink used to provide;
  • The picture quality is excellent where the telephone network has been upgraded the most;
  • Competitive introductory and retention offers mean consumers can pay less for service, at least initially.

But there are some problems, too:

  • Bandwidth varies depending on how far away you are from the nearest fiber node.  This affects what you can do with the service.  If you are further out, you can only watch one HD television channel at a time, and may not be able to record more than one HD channel at the same time;
  • The DVR box has issues — readers report shows disappear, don’t get recorded, or show poor results when line quality drops;
  • Broadband speeds with Prism officially max out at 10Mbps;
  • If you are watching a number of televisions at the same time, your broadband speeds could drop;
  • Variability in service quality comes largely as a result of inferior copper wire phone networks CenturyLink chose to stick with.  If your phone line is prone to static or hum, or deliver poor results when the weather is bad, Prism might not work well for you.

Some subscribers found they initially loved the service, but when bad weather arrived, it all fell apart.

“Our phone lines are decades old, so this comes as no surprise,” says Manny who writes from Naples, Fla.  “I was also disappointed some of the channels in HD I had with Comcast are not available from Prism.”

In parts of Raleigh, N.C., Prism just launched a few weeks ago.  But some of our readers are sticking with Time Warner Cable.

“After looking over their pricing and packages, Time Warner has more HD channels and doesn’t charge $12 a month extra for them,” writes Ralph.  “CenturyLink also only bundles 3Mbps broadband service with most of their packages, and you have to pay extra for 10Mbps service.”

Ralph thinks Road Runner from the cable company will provide a more consistent broadband experience for his family.

“There is only so much you can push through a phone line at the same time; I like the fact they are competing, but they will not be able to keep up if they rely on copper phone wiring forever,” Ralph says.

Cox faces new competition in southern Nevada

Despite some of the negatives, CenturyLink may deliver formidable competition where cable companies haven’t kept up.  Some other markets where Prism will offer service: Jefferson City, and Columbia, Mo., and La Crosse, Wis.  Cox Cable in southern Nevada is now competing with Prism, and believes it has the superior network.

“The way our system is constructed, we have services equally distributed everywhere in the valley,” Juergen Barbusca, Cox manager of communications, public and government affairs in Las Vegas said. “Everybody in our footprint can get our highest advertised speeds.”

Cable broadband is less susceptible to distance degradation that can make Prism a no-go in neighborhoods at the far end of a phone company’s central office.

Also equally distributed is the price.  Outside of new customer promotions, nobody will save any money here.  Cox and CenturyLink are both selling their respective triple-play packages of TV, Internet, and phone for exactly the same price: $143 a month.

[flv width=”480″ height=”380″]http://www.phillipdampier.com/video/KTNV Las Vegas CenturyLink Prism 2-8-11 WFTX Cape Coral CenturyLink in SW Florida 12-7-10.flv[/flv]

KTNV-TV in Las Vegas introduces viewers to CenturyLink’s Prism service and WFTX-TV in Cape Coral, Florida talks with CenturyLink about their new 25Mbps broadband service in two exceptionally company-friendly pieces from the stations’ respective news shows.  (13 minutes)

Dog & Pony Show: Congress Invites Big Telecom & Friends to Net Neutrality Hearing

Phillip Dampier February 15, 2011 Astroturf, Consumer News, Data Caps, Editorial & Site News, Net Neutrality, Public Policy & Gov't, Rural Broadband, Wireless Broadband Comments Off on Dog & Pony Show: Congress Invites Big Telecom & Friends to Net Neutrality Hearing

A small wireless ISP owner who regularly complains about Net Neutrality and an industry friendly group that opposes broadband oversight were the handpicked guests at a hearing held today to investigate Net Neutrality.  Only one witness, Gigi Sohn from Public Knowledge was there to defend the important consumer net protection principle.

The hearing, held by the House Judiciary Subcommittee on IP, Competition and the Internet was among the first held in the new Republican-controlled Congress, which overwhelmingly opposes Net Neutrality.  It opened an opportunity for Net Neutrality-opponents to attack the watered down rules, adopted by the Federal Communications Commission last December.

Laurence “Brett” Glass, owner of Lariat, a wireless ISP in Laramie, Wyoming, is a familiar name to those who follow comment sections of public interest websites and newspapers.  Glass regularly attacks the concept of Net Neutrality and favors Internet Overcharging schemes, if only to protect revenues on his bandwidth-limited wireless ISP.

Glass told Congress adoption of even the FCC’s watered down regulations will put his company’s future at risk because they could be interpreted to allow “servers” on his network.  Andrew Schwartzman, a net-neutrality proponent and senior vice president at the Media Access Project, says the restriction could technically violate rules, but only if it was argued as a prohibition of attaching server hardware/equipment.

“He is describing a practice which would violate Michael Powell’s 4 principles from 2005 (I think) since it allows end users to attach any device,” Schwartzman said in an e-mail to The Hill.

Of course, the watered down Net Neutrality regulations exempt wireless networks, and Glass’ argument ignores the long-recognized concept of the Acceptable Use Policy, which prohibits network activities that can create problems for the network itself or other customers.  The FCC moving in to crush Lariat over such a scenario is hard to imagine in any case.

Larry Downes, another witness, represents the Big Telecom-friendly TechFreedom, which loathes industry regulations that could impact big players like AT&T and Verizon.

Downes argued the Net Neutrality rules were slipped in during the Lame Duck Session to avoid Republican scrutiny on Capitol Hill and are completely unnecessary.  Downes argues:

  • There is no need for new regulation because there were never any serious violations (ignoring the Comcast incident that interfered with network traffic and the subsequent adventures (by others) this year on the wireless side where content access is being repackaged and sold by third parties based on access and usage).
  • Enforcement mechanisms are complex and expensive: It costs too much to investigate, so why bother?
  • Exceptions reveal a profound misunderstanding of “the Open Internet”: Downes argues today’s well-accepted concept of speed equality and agnostic network management are simply popular with consumers and irrelevant to the technical workings of the Internet itself.
  • The FCC lacked authority to issue the rules—and likely knew it: By not invoking appropriate authority, the FCC’s new Net Neutrality policies may fail to pass court scrutiny.

Downes favors a different kind of net freedom — one for corporations to treat the online ecosystem as they please and let the free market sort it out.  If you are served by two providers who believe in Internet Overcharging schemes and speed throttles, so be it.  If you’re lucky enough to be served by a provider that supports today’s online experience, lucky you.

The FCC evidently was not invited to testify about their own policy.  Instead, Public Knowledge’s Gigi Sohn argued for Net Neutrality, but even she complains the FCC’s current provisions of that policy don’t go far enough.  Public Knowledge is planning a pushback against Republican-led efforts to repeal Net Neutrality in a campaign launching later this week — The Internet Strikes Back.

(Click the image on the left to enroll in the campaign and participate in the effort to stand up for Net Neutrality this Thursday.)

Public Knowledge:

You – the Internet – are going to make it clear that ISPs cannot be gatekeepers and do not get to choose which websites work and which websites do not work.  You – the Internet – will tell all of Congress to join the 105 Representatives who have already come out clearly in support of a free and open Internet.

Reviewing Time Warner’s ‘Whole House DVR’: Evolutionary, Not Revolutionary

Phillip Dampier February 15, 2011 Consumer News, Editorial & Site News, Video 22 Comments

Time Warner Cable’s “Whole House DVR” service has arrived on the east coast, and it’s no longer only available to the company’s super-premium customers.  Now every subscriber in Maine, Massachusetts, New Hampshire, New Jersey, New York, North Carolina and South Carolina can get the service without signing up for a $200 monthly service package.

The service’s biggest selling feature is the possibility of starting a recorded show on one television and picking up where you left off on another — perfect for late night viewing that continues in the bedroom before nodding off.  By networking set top boxes to communicate with one-another, customers are no longer tied down to a single television set watching their recorded shows.

The cable company is a bit late to the party.  Verizon FiOS, AT&T’s U-verse, and even satellite providers like DirecTV have offered this functionality for a few years now, but for customers who can’t or don’t do business with those rivals, it’s a nice addition to the company’s offerings.

But how well does it work?  Stop the Cap! found out after having our existing DVR boxes switched out for the new service last week.

Time Warner currently sells the service at different price points.  Bundled customers, especially those buying the company’s expensive Signature Home package for nearly $200 a month, will find the service included in their package.  Customers with bundles of services can upgrade their existing DVR units to Whole House service for just a few dollars more.  Standalone customers will spend $19.99 per month for the service, which includes the DVR box.  (Additional set top boxes on other televisions are provided at the usual rental price, around $7 a month.)

[flv width=”480″ height=”380″]http://www.phillipdampier.com/video/TW Cable Whole House DVR.flv[/flv]

Time Warner Cable’s promotional video introducing Whole House DVR service.  (1 minute)

The cable company is deploying different boxes in different areas.  You will end up with the Cisco Explorer 8642HDC, the Motorola DCX3400M or the Samsung SMT-H3272.  These boxes replace any existing DVR equipment already installed, so be prepared to lose your recordings when you upgrade — they cannot be transferred.

Time Warner requires a service call to upgrade your service for the new Whole House DVR.  That’s because the company must install new filters on your cable line which block signals that can interfere with the boxes.  Time Warner uses the Multimedia over Coax Alliance (MoCA) home networking standard.

Motorola DCX3400M

In our area, the favored box is the Cisco unit.  It’s larger than its predecessor — the Scientific Atlanta 8300,and has an updated look.  The older box was silver in color.  Today’s look demands basic black and the 8642 delivers.  Heat dissipation was obviously a major concern for Cisco, and the box is well ventilated, and even carries a fan, about the size of a CPU.  Hard drive failure is the single most common reason for DVR problems, and a spinning hard drive often throws off considerable heat.  Stacking boxes together in an enclosed home entertainment center cabinet eventually spells doom for many DVR units.  Hopefully, the improved ventilation will reduce those failures.

Capacity has also been an ongoing concern for DVR users.  The hard drives in most traditional DVRs were designed to accommodate standard definition cable programming, not today’s world of HD channel choices.  Time Warner has dramatically beefed up capacity offering Whole House DVR service with 500GB of storage — a major improvement over earlier boxes.  The company says this should allow customers to record up to 75 hours of HD programming.

After Time Warner installed the necessary filters, checked line quality, and verified where we wanted the boxes placed, in came the new equipment.  In addition to the 8642 DVR box downstairs, an accompanying “client” set top unit replaced the existing box we had in the bedroom.  The client boxes are similar in style to the DVR, but considerably smaller.  Time Warner will install the Cisco Explorer 4642HDC, Motorola DCX3200M or Samsung SMT-H3262 on any television where you want to watch your recorded shows.

After installation is complete, Time Warner adds the set top equipment to your account and that authorizes the service.

Recording and watching shows will be very familiar if you have used DVR service from Time Warner before.  Recordings are accessed from client boxes just as if you were in front of a traditional DVR box.

Basic Whole House DVR service allows customers to record two shows at once while also watching a recorded show.  If your home needs additional recording capability, you can obtain additional equipment that will let you record four shows at the same time for an additional charge.

Overall, everything about the service feels evolutionary, not revolutionary.  Time Warner is simply extending the DVR service to additional televisions in the home without the need for DVR equipment on every set.  Taking shows with you from room to room is by far the biggest selling point of Whole House DVR, but it carries a price.  What originally began as a $9.95 add-on for DVR service is quickly getting more costly.  Two rate increases just a few years apart have upped the price for traditional DVR service to $11.95 per month, and now Time Warner is breaking the cost of the recording service out of the price to rent to equipment.  That means you can expect to pay up to $20 a month for DVR service, plus additional rental fees for every additional box in the house.  Packaged bundles can bring those costs down, and asking about special deals and offers before signing up can make a major difference in price.

One thing we do expect in the future: additional leveraging of MoCA technology, which can support far more than just multi-room DVR service.  This technology can handle multiple simultaneous HDTV, SDTV, DVR, data, gaming, and voice streams. It can support up to 1 Gbps home networks and is consistent with DLNA, CableHome, UPnP™ Technology, and 1394.  That means applications like multi-room gaming, or delivering all of your home entertainment system streams across a single coaxial cable is possible.  That could eventually challenge Ethernet cabling common in many newer homes, if improvements in wireless don’t make the very concept of cables obsolete.

What Works

  • The service works consistently to record programs as requested, with no missed shows or failures;
  • We were able to consistently access recorded shows on the unit with no pixels or glitches when playing them in full;
  • The Cisco box remembers where we left off when we partially view recorded shows, for every show. This is an excellent new feature;
  • There is plenty of recording space to handle today’s HD viewing choices;
  • The box is virtually silent. We never heard the hard drive or any cooling fans, something we could not say about the earlier generation of DVR boxes;
  • The menu options now let us consistently watch standard definition channels in “stretch” mode on our television without fussing with the picture settings;
  • On demand channels are far more fluid and responsive, especially when accessing shows or flipping channels between them.

What Sort of Works

  • Playback functions on client boxes are sloppy. Fast forward and rewind functions are imprecise at best;
  • 4x fast forward and rewind functionality is gone;
  • We found an inexcusable audio thumping sound present all-too-often during fast forward and rewind functions on client boxes;
  • The ponderous Navigator software remains as awful as ever. Intuitive design is lacking, navigating through the on-screen program guide is torture, and managing and finding new shows to record is tedious. When will cable companies simply give up their bad designs and license Tivo?
  • Remote recording through Time Warner’s MyServices website or from smartphone applications remains an inconsistent possibility. All too often this service is unavailable, and we found repeated instances when requested shows simply refused to be registered for recording. This remains “beta”-ware;
  • If one of your cable boxes crashes, it can mess up your in-home viewing network. Boxes can sometimes become “de-registered” and forgotten by the primary set top DVR box.

What Doesn’t Work At All

  • You cannot manage recordings on client boxes. That means you cannot delete old shows or schedule new ones unless you are in front of the DVR box;
  • You cannot attach external storage devices to the Cisco set top box we tested, at least not yet. It appears add-on expanded storage, which can increase your recording capacity, is presently disabled;
  • Our earlier DVR, the Scientific-Atlanta 8300, recorded several seconds before a recording was scheduled to begin, to make sure the start of a show was not cut off. The 8642 does not do this, so many shows we’ve recorded miss the first 10-20 seconds of the program;
  • Multiple DVR homes do not benefit from the ability for one box to pick up recording a show if another is busy or full. This elegant add-on would be a real convenience;
  • Rogers Cable customers in Ontario report their boxes do allow external add-on storage, but programming recorded on external hard drives cannot be accessed from client boxes;
  • The equipment remains expensive. Canadians can purchase this equipment for under $400CAD, while Time Warner customers will pay rental fees… forever.

[flv width=”640″ height=”500″]http://www.phillipdampier.com/video/MoCA DVR Installation.mp4[/flv]

Learn more about how MoCA-enabled services like Whole House DVR are installed in this video from the MoCA Alliance.  Ignoring the appalling acting, reminiscent of one of those late night movies on Cinemax where clothes start to come off, the video closely mirrors how our own installation went.  (7 minutes)

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Stop the Cap!