Charter Stiffs Montana With Bottom of the Barrel Broadband; Slow Speeds, Packet Loss

montanaMontana is among the bottom three states for Internet broadband performance and the state can partly blame Charter Communications for its poor service.

Net Index rates Montana so low because the state relies on slow speed DSL and cable broadband service provided by smaller players who either lack the will or resources to invest in improved service.

Among the worst providers: Charter Cable, which often suffers from capacity and connectivity problems in the state.

“Right now with Charter we are experiencing significant packet loss going out to major networks in the country,” Joshua Reynolds, president of JTech Communications in Bozeman told NBC Montana. “Its gotten so bad recently that he can’t connect to our file server and download files,” said Reynolds.

Reynolds said Charter’s slow service is now affecting his company by preventing an out-of-state employee from doing his job.

Brit Fontenot, director of economic development for the city of Bozeman is surprised Montana didn’t rank dead last. Fontenot told the television station local cable and phone providers are not investing in more reliable fiber optics to solve capacity slowdowns. The city is exploring taking matters into its own hands.

chartersucks“The future is a ring, a community ring connecting around the community that allows data to be transmitted both internally and externally,” said Fontenot.

The city is now engaged in dialogue with local business leaders to get comments on the quality of local Internet service.

Charter Cable is the second worst-rated cable company in the nation, according to Consumer Reports.

Speed ratings in Montana range from serviceable to painful. The fastest average speeds are around 15Mbps and the worst are just above 3Mbps.

[flv]http://www.phillipdampier.com/video/NBC Montana State Broadband Third Worst 1-27-14.flv[/flv]

NBC Montana surveys the broadband situation in Montana and the results are not good. (1:39)

Comcast Seeking Buyout of Time Warner Cable Customers in N.Y., New England, and N.C.

Phillip Dampier January 27, 2014 Charter Spectrum, Comcast/Xfinity, Competition, Consumer News, Public Policy & Gov't, Video Comments Off on Comcast Seeking Buyout of Time Warner Cable Customers in N.Y., New England, and N.C.

Comcast-LogoComcast Corporation and Charter Communications are actively working on a deal to let Comcast acquire Time Warner Cable subscribers in New York, New England, and North Carolina, according to sources reporting to CNBC.

The split-up of Time Warner Cable is contingent on a successful takeover bid by Charter Communications, which would quickly sell the systems in the three regions to Comcast for an undisclosed sum.

CNBC reports Comcast and Charter are close to agreeing on terms, but Time Warner Cable and Charter remain far apart on the terms of Charter’s takeover bid.

Charter_logoComcast’s involvement in the deal could inject much-needed cash into a takeover bid financed largely by debt. It might also prompt Charter to sweeten its offer for TWC.

Comcast’s interest in the northeast and mid-Atlantic region is not surprising. The cable company already has a large presence in eastern Massachusetts, New Jersey, Maryland, D.C., and Virginia. Time Warner Cable is the dominant cable company in New York, western and northern New England, and North Carolina.

Charter would likely keep Time Warner Cable’s operations in Texas, California, the midwest and south for itself if it succeeds in a takeover.

Charter has reportedly has hired Innisfree M&A, a proxy solicitor, to prepare for a possible proxy fight with Time Warner. Innisfree specializes in convincing shareholders to agree to proposed mergers and acquisitions.

Liberty Media, which has a substantial ownership interest in Charter Communications, is also appealing directly to Time Warner Cable stockholders and is planning to run its own slate of candidates for Time Warner Cable’s board of directors. Should Liberty-nominated candidates attract a majority of votes at the annual shareholder meeting in May, the new board members are expected to quickly approve a sale of the cable company.

[flv]http://www.phillipdampier.com/video/Bloomberg Comcast Charter Near Pact on Time Warner Assets 1-27-14.flv[/flv]

Comcast Corp. is near a deal to buy New York, North Carolina and New England cable assets from Charter Communications, Inc. if shareholders approve Charter’s takeover bid for Time Warner Cable Inc., people with knowledge of the matter said. Alex Sherman reports on Bloomberg Television’s “Money Moves.” (3:28)

Time Warner Cable Moves Al Jazeera America Out of Channel Siberia

Phillip Dampier January 27, 2014 Consumer News, Online Video 3 Comments

aljazeera-time-warnerTime Warner Cable customers looking for Al Jazeera America in New York are forgiven if they can’t find it. Time Warner Cable initially exiled the network to Channel Siberia — Channel 181 — between Univision Deportes and Shop Zeal, a shopping network that couldn’t draw flies.

But starting this week Time Warner has agreed to move the news network to Channel 57, evicting a Manhattan public access channel relocated elsewhere. Al Jazeera America’s new neighbor is HLN – home of Nancy Grace and a more irreverent light news lineup.

The contrast between HLN and Al Jazeera America could not be more clear. While HLN and other news channels spent hours covering last week’s arrest of pop star Justin Bieber, Al Jazeera America mentioned the arrest only in passing, noting the network is dedicated to hard news, increasingly hard to find on other cable news channels.

Al Jazeera America’s ratings are still a fraction of other news outlets on the cable dial, but the network is planning a promotional blitz to introduce itself and explain the difference in coverage.

Time Warner Cable currently carries the news channel on its cable lineup only in New York and Los Angeles, but subscribers nationwide can watch the channel on TWC’s TV Everywhere app – TWC TV, available for home computers, Android, iOS, Kindle Fire, Roku, XBox 360 and Samsung Smart-TVs.

Bright House Going All-Digital in Central Florida; Boxes Required for All

Phillip Dampier January 27, 2014 Consumer News Comments Off on Bright House Going All-Digital in Central Florida; Boxes Required for All

brighthouse_logoBright House Networks is dropping analog service in April in favor of an all-digital lineup that will require customers in Central Florida to have set-top boxes or similar equipment to continue watching.

“Digital is here to stay,” said Bright House spokesman Don Forbes. “Analog is going the way of the dodo bird.”

In a letter being mailed to all affected customers, Bright House notes customers will need a cable box, digital adapter or CableCARD for every television connected to cable.

Bright House will supply each customer with two digital adapters and remote controls at no charge through 2014. But the cable company will bill customers for those devices starting next January.

Sets equipped with QAM tuners alone will not suffice for receiving the entire cable lineup.

Customers are urged to begin requesting any required equipment starting today — either at a Bright House retail store or call toll-free: 1-855-589-8582.

British Supermarket Chain Tesco to Provide Unlimited Fiber Broadband for $12.50 a Month

British supermarket giant Tesco is reportedly preparing to offer budget-priced fiber broadband service to shoppers, according to ISPreview, which discovered the offer on a hidden web page.

tesco fiber

Customers will be offered unlimited use 38Mbps entry-level service for around $12.50 a month for the first six months, and $25 a month thereafter. A one time charge of $83 applies unless customers enroll in an 18-month contract. A fiber activation fee of $75 also applies. A wireless router is provided for free after a $8.25 shipping and handling fee.

Tesco frequent shopper Clubcard members will also earn points good for shopping discounts when subscribed to Tesco’s broadband service, which effectively further reduces its monthly cost.

Unfortunately, existing Tesco broadband and home phone customers will not be eligible for the fiber promotion.

“If you currently have both a broadband and a home phone service with us, unfortunately we currently cannot upgrade you to fiber. We’re working on this and plan to roll it out Spring/Summer 2014,” read a statement on its help and support website.

In contrast, Americans pay an average of $63 a month for 25/5Mbps usage-capped cable broadband, including equipment rentals and surcharges, where applicable.

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