Early this morning, Charter Communications quietly raised rates by $3 on their digital home phone service, Spectrum Voice.

Offered as a $9.99 a-la-carte add-on service for several years, Spectrum Voice still perennially lost customers cutting the cord on wired home phone lines. According to Charter’s latest financial results released on January 29, Charter lost 103,000 Spectrum Voice customers during the fourth quarter of 2020 and 148,000 customers over the full year.

The new $12.99 rate applies to new bundled subscribers beginning today, but existing customers will continue to pay $9.99. An additional home phone line (limit one) is also available for an extra $19.99/month. Customers only subscribing to home phone service from Spectrum will pay $29.99 a month.

Spectrum Voice is a managed Voice over IP phone service offering unlimited local and long distance calling to the United States, Canada, Guam, Mexico, Puerto Rico, American Samoa, the Northern Mariana Islands and the U.S. Virgin Islands.

Subscribers also receive a generous package of calling features including: Voicemail, 3-Way Calling, Accept Selected Callers, Block 3rd Party Charges, Block 900/976 Calls, Block Anonymous Calls, Block Collect Calls, Block International Calls, Block Outbound Caller ID, Block Unwanted Callers, Caller ID, Call Waiting, Call Waiting with Caller ID, Forward All Calls, Forward Calls When Busy, Forward Calls When No Answer, Forward Selected Calls, Repeat Dialing, Return Call, Simultaneous Ring, Speed Dial and VIP Ring. The company also recently introduced a new call blocking service designed to limit robocallers and telemarketers.