Cable system overbuilder WideOpenWest, better known to customers as WOW!, has begun offering its customers subscriptions to streaming video competitors fuboTV, Philo, Sling, and YouTube TV, in what could be a gradual move away from selling its own video packages.
WOW!, like every cable operator, is losing cable television customers to cord-cutting. As of the end of 2019, the company had just 381,000 video subscribers remaining, down another 6,300 in the last three months. Because of its small size, WOW! does not qualify for the steep volume discounts offered to cable television and satellite TV companies that have tens of millions of video customers. As a result, it either has to continue to raise prices or watch its cable television packages become unprofitable. WOW! has apparently decided it is smarter to partner with nationwide video streaming providers, if only to keep its broadband and television customers from switching to a competitor.
“WOW! has always put a high value on offering choices to consumers,” said WOW! CEO Teresa Elder. “This is one more way we’re empowering customers to determine when, where and how they consume information and entertainment. Our robust broadband network is the natural choice for high-speed data customers […] who want to access streaming services on their terms.”
WOW! specializes in providing service in communities already served by another cable operator. Many of its systems are in the Midwest, where it competes with Charter Spectrum, Cox, or Comcast.
WOW! will offer customers one free Amazon Fire TV Stick and a $25 rebate that can be used to buy other set-top boxes that will support streaming TV alternatives.
If successful, it may not be too long before WOW! stops selling cable television altogether, to focus on its broadband business.
If the TV packages disappear the price of the streaming services will increase. The people who produce the content will not willingly sell for less.
My condo complex headed up deal with them where we got a discount. That ends the end of October. I cannot wait to get spectrum. Wow is the worst company I’ve ever dealt with in my life.
Wow just keeps getting worse and worse and they think you will get their streaming services which they want you to pay for when all you need is and internet connection.
I think the best idea is to install a good long range amplified Antenna and just get a few Streamed channels
Wow just jacked our bill up from $154.99 to $197.41 time to go bye bye, they are a joke charged me a $35.00 service fee for checking the line on the pole that a installer put in wrong.