Home » Charter Spectrum »Consumer News »Public Policy & Gov't » Currently Reading:

N.Y. Spectrum Customers: Last Day to Claim Your Settlement!

Phillip Dampier May 30, 2019 Charter Spectrum, Consumer News, Public Policy & Gov't 3 Comments

Charter Spectrum customers in New York State: today is the final day to claim free services as part of the state’s $174 million settlement with the cable operator.

About 700,000 customers, mostly in downstate New York, should have already received $62 million in refunds averaging $75 per household in the form of a bill credit. But many more are still qualified for up to three months of HBO or six months of Showtime for free. At the end of the term, services will automatically deactivate so you will never be billed for them.

The offers:

  • Current subscribers who subscribe to both internet and cable television from Spectrum will have a choice of either three (3) months of HBO OR six (6) months of Showtime. (Note: This benefit is available to subscribers who do not already subscribe to both of the offered services through Spectrum.)
  • Internet only subscribers will get one (1) month of Spectrum TV Choice streaming service—in which subscribers can (depending on their location) access broadcast television and a choice of 10 pay TV networks—as well as access to Showtime for one (1) month.

You can determine which offer you qualify for, if any, on your March 2019 billing statement, available from Spectrum’s website. Or call 1-833-422-8795 and you can learn more about what is available to you and select the free service of your choice. The deadline is today, May 30.

If you are new to Spectrum or already subscribe to HBO and Showtime, you will not qualify for either settlement. Neither will ex-customers that disconnected service.

New York Attorney General Leticia James is interested in learning your views and experiences on the settlement offer. After calling Spectrum, visit here to complete a survey.

0 0 votes
Article Rating
3 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Fred
Fred
5 years ago

I won’t be taking advantage of either great offer (HBO or Showtime). But I’m still pissed every time I see it explained. What a joke – these “punishments” cost Spectrum next to nothing to implement, and are essentially designed to “hopefully” get people to pay for them down the road – thus netting Spectrum more revenue. I’m disgusted that New York thought this was an equitable settlement.

Yuji Saeki
Yuji Saeki
5 years ago

Screw TV, I’d rather have an honest refund.

Charter sends a billing statement every month. Didn’t this month.

Jake
Jake
4 years ago

I hate Spectrum but this is the only way I have seen to get local channels and my favorite cable ones without paying almost as much as with regular cable.
https://www.thestreamingadvisor.com/spectrum-tv-choice/

Search This Site:

Contributions:

Recent Comments:

Your Account:

Stop the Cap!