Cox Communications has raised Internet speeds for its economy class customers in Arizona as it continues network enhancements across the state.
One-third of Cox customers in Arizona subscribe to the company’s two cheapest tiers — Internet Starter and Internet Essential. Both packages are getting free speed upgrades that began in late March. Now all Cox customers in the state should have the higher speeds:
- Cox High Speed Internet Starter was 1Mbps and is now 5Mbps;
- Cox High Speed Internet Essential was 5Mbps and is now 15Mbps.
Speed increases in one state often eventually turn up in other states where Cox provides service.
Last July, Cox doubled speeds for its Preferred tier (increased from 25 to 50Mbps) and Premiere tier (increased from 50 to 100Mbps).
Usage caps are still in place on Cox broadband packages, but they are widely ignored by most customers because Cox rarely cracks down on offenders, and usually backs off if a customer threatens to cancel service over the issue.
Cox Cox Communications does not the right to Tell another company but they cannot expand to other areas or to over charge their customers!