Despite its pending merger with Comcast, Time Warner Cable is still promising to boost broadband speeds by the end of this year in New York City and Los Angeles.
The TWC Maxx program was announced before the merger, but Time Warner says it is still going ahead with upgrades and produced a video showing some of the behind-the-scenes work in Los Angeles.
Although the video doesn’t show much more than people pointing at equipment displays and maintaining equipment racks, it does include an interview about what Time Warner is doing to prepare for infrastructure upgrades serious enough to need a bigger air conditioner for the building.
Time Warner does warn customers they may experience brief service interruptions as a result of the work.
When complete, Time Warner Cable customers in both cities will have all-digital television service and major broadband speed upgrades:
|
Current Mbps Speeds Up to |
New Mbps Speeds Up to |
Everyday Low Price Customers |
2/1 |
3/1 |
Basic Customers |
3/1 |
10/1 |
Standard Customers |
15/1 |
50/5 |
Turbo Customers |
20/2 |
100/10 |
Extreme Customers |
30/5 |
200/20 |
Ultimate Customers |
50/5 |
300/20 |
These upgrades may be modified if/when Comcast takes over, and Time Warner has not disclosed which cities will get the upgrades next.
[flv]http://www.phillipdampier.com/video/TWC Behind The Scenes at a Los Angeles Hub Time Warner Cable 3-26-14.flv[/flv]
Jay Gormley, a former reporter for KTVT in Dallas now working for Time Warner Cable takes customers on a tour of a Los Angeles Time Warner Cable hub slated to get service upgrades. (2:01)