W.V. Officials Blame Japanese Tsunami, Sandy, the Environment for Huge Fiber Cost Overruns

frontier wvWest Virginia has spent nearly three times more than it anticipated for each mile of fiber optics being laid by Frontier Communications as part of the state’s taxpayer-funded broadband expansion project, according to a new report.

The Saturday Gazette-Mail reports that state officials originally planned to spend $17,000 for each mile of fiber cable laid to community institutions including schools and libraries. Instead, it is paying $47,500 per fiber mile, more than double the industry average of $20,000.

Frontier Communications is getting at least $45 million in taxpayer dollars towards construction costs and will end up owning the completed fiber network that won’t directly deliver broadband service to a single home or business in the state.

West Virginia will make use of a 675-mile institutional fiber network when the project is finished, 25 percent smaller than the 900-mile network originally proposed.

State officials including Homeland Security director Jimmy Gianato have come up with some novel defenses for the cost overruns, blaming:

  • The 2011 Japanese earthquake/tsunami that allegedly spiked fiber prices to as much as $50,000 per mile;
  • Superstorm Sandy which delayed the project and caused $14 million in damage;
  • The cost of environmental impact studies.

The state is in a hurry to spend down the remaining funds left over from the $126.3 million taxpayer grant before they expire September 30. The broadband project has been mired in controversy from almost the beginning, including allegations that major telecom company employees serving as consultants steered project managers to invest in expensive, oversized routers intended to serve college campuses that ended up installed in tiny community libraries.

State officials also found many of the institutions slated to receive fiber upgrades already had fiber service. That left officials scrambling to find any schools, libraries, hospitals — even prisons where taxpayer-funded fiber broadband would prove useful.

In the end, Frontier will be the biggest beneficiary of the project and state officials predict $4-8 million will remain in unspent funds when the project is complete.

“If people step back, they can see this monstrosity in all its true glory,” says Jan Huntser. “Private companies like Frontier don’t want taxpayer money building public fiber networks for homes and businesses because that represents unfair competition. Instead, Frontier pockets taxpayer money to build a private fiber network they will end up owning that taxpayers cannot access. Instead, we’ll keep using their slow DSL service.”

Huntser says if taxpayer money is spent to build fiber networks, taxpayers ought to be able to use them.

“None of this makes any sense,” Huntser adds. “Frontier tells friends to buy a satellite dish for broadband because they will never offer it while a library in that town has four terminals and enough broadband equipment to support a business with hundreds of employees. They can’t even understand how to make it work, so they still rely on their DSL service to run the Wi-Fi connection instead.”

Right Wing Freaks Out About Mandatory “Obama Alerts” Sent to Every Cell Phone

Phillip Dampier June 18, 2013 Consumer News, Public Policy & Gov't, Wireless Broadband Comments Off on Right Wing Freaks Out About Mandatory “Obama Alerts” Sent to Every Cell Phone

drudgeA law establishing a voluntary, national emergency alert system to give localized text warning messages to cell phone users about severe weather, terrorist attacks, natural disasters and missing children has generated conspiracy theories and complaints from some on the political right who suspect the system is designed to help President Obama promote his political agenda.

At issue are “Presidential Alert” text messages disseminated to cell phone users. For the Daily Caller, this was all too much:

To be fair, Obama’s texts are for big emergencies and stuff, like this:

“There is a big meteor hurtling to Earth that will kill us all!”

And this:

“Some folks in Washington are trying to stop me from saving helpless children with common sense gun control legislation, and also from giving you more free stuff. Help!”

Stop the Cap! has received more than 75 e-mail messages from concerned citizens that the “Obama Alerts” are the next stage of the “Kenyan Muslim Socialist Takeover of the U.S.,” to quote one message.

Why the alarm? This snarky article from Engadget did not help and riled up some on the right:

AT&T has begun rolling out Wireless Emergency Alerts updates for iPhone 4S and 5, so you won’t be the last folks to know if the entire northern hemisphere is about to be covered in ice à la Day After Tomorrow. You’ll receive a notification from the carrier when your update is ready, but only if you’re using iOS 6.1 or higher. Once installed, AMBER and Emergency alerts are automatically sent to your phone unless you switch them off via Settings, but you can’t disable Presidential alerts. WEA messages are always free of charge, so you don’t have to worry about going over your texting limit when notified that you need to get the hell out of dodge.

Missing from this week’s discussion was the total cost to taxpayers to enable the text alerts. The Warning, Alert and Response Network Act of 2006 allocated $106 million to study, develop, and enable the text message warnings now sent by almost every cell phone provider in the U.S.

Some cell phone customers may have already received warning messages, typically during severe weather events. The messages are sent free of charge and do not eat into your texting allowance.

Although the law could have better labeled “Presidential Alerts” as something less eyebrow-raising, such as “critical public service warnings,” the WARN Act does not enable the Obama Administration to begin sending short messages lobbying Americans for gun control.

They have Twitter accounts for that.

One more fact to consider: the WARN Act was signed into law by President George W. Bush in 2006.

Malta Gets 250/20Mbps Cable Broadband; National Fiber Network Also On the Way

Phillip Dampier June 17, 2013 Broadband Speed, Competition, Public Policy & Gov't Comments Off on Malta Gets 250/20Mbps Cable Broadband; National Fiber Network Also On the Way

maltaThe people of Malta will soon have a choice between a cable broadband provider offering 250/20Mbps service or a fiber to the home network now under construction that will be capable of delivering gigabit broadband across the island — all without usage limits or speed throttles.

Starting this month, for €96 per month ($128), customers of Melita can buy a triple play package of phone, broadband, and cable television that includes a free upgrade to 250/20Mbps.

“The FibrePower 250 product leverages the investments Melita has made in the past years and further strengthens the company’s position as Malta’s fastest service provider,” said Michael Darmanin, director of marketing and corporate services at Melita. “We are seeing an exponential growth in demand for higher speeds and capacity. This is driven by more people connected in the same household or business, more devices and more consumption of video over the Internet.”

Darmanin added the Maltese people want fast and unlimited broadband service, and they will deliver it, starting at Tigne Point (Midi) and Fort Cambridge in Sliema. The service will then gradually be rolled out in other Maltese communities.

Malta, in the Mediterranean Sea, has a population of around 450,000. The country has two major telecom companies: Melita which delivers cable service and GO, which delivers DSL service over the telephone network. Vodafone used to offer a now-discontinued WiMAX service across the island, which never had a significant market share.

250-MBPS-WITH-THE-XXL-HOME-ENT-PACKThe Maltese government made broadband expansion a national priority and set regulatory policies that would increase competition. But the government also insisted that telecom market improvements also benefit customers, and the country laid the foundation of its broadband policy on encouraging the development of a nationwide fiber to the home network.

The tradeoff: the government would deregulate the broadband marketplace and remove regulatory obstacles and unnecessary red tape governing pole usage and underground trenching, but in return providers must meet government objectives towards enhancing broadband speeds and price competition.

melitaAs a result, Melita has aggressively invested in cable broadband upgrades that have delivered broadband speeds faster than what most Americans and Canadians can buy from their cable providers. The cable operator plans to be among the earliest adopters of DOCSIS 3.1 which will support up to 10/1Gbps broadband speeds.

Not to be outdone, GO is rolling out its own fiber to the home network supporting interactive IPTV and faster broadband speeds. It will then be able to retire its DSL service, which now provides respectable Internet speeds up to 35Mbps.

Time Warner Cable Modem Rental Fee Increased to $4.99/Month for New Customers

Phillip Dampier June 17, 2013 Consumer News, Data Caps 14 Comments
one time charge

Time Warner’s “Because We Can” One-Time Charge applies to new customers signing up for certain promotions.

Time Warner Cable has increased the monthly rental fee for its leased cable modem from $3.95 a month to $4.99 a month and has introduced a “one-time charge” of $19.99 applicable to certain Internet service new customer promotions.

CEO Glenn Britt earlier commented that Time Warner Cable had room to grow its modem lease fee:

“It was received with a minimum of push-back and we’re still actually charging less than Comcast ($7/month), so I think there is room to charge more going forward. People can buy their own if they want and a small percentage of customers have chosen to do that which is fine with us.”

For now, the increase only applies to new customers, but Stop the Cap! expects it will also eventually apply to current customers as part of the next round of rate increases. The Internet Modem with Free Home Wi-Fi, available to customers ordering 30/5 or 50/5Mbps service costs $14.99 a month.

Time Warner Cable has pulled back on customer promotions since the beginning of the year and has begun shifting its pricing for its most profitable service — broadband, to capture price-sensitive customers who have been unable to previously afford Internet-only service from the company.

Time Warner has introduced a new “Lite” tier offering 1Mbps service for $20 a month and has made the 3Mbps “Basic” service the staple of many of its bundled promotions.

twc pricing

twcGreenStop the Cap! strongly encourages Time Warner Cable customers to buy their own cable modems and avoid the rental fees. Customers can also bypass the rental fee by signing up for Earthlink service through Time Warner Cable.

Our top modem choice remains the Motorola SB6141, which can be found at the “Buy It Now” price on eBay as low as $77.99 with free shipping and no upfront sales tax for most buyers. This model does not include Wi-Fi, but most people don’t need it — a router generally provides Wi-Fi connectivity on its own.

We highly recommend purchasing DOCSIS 3-ready modems to avoid obsolescence issues.

The most recent list of “acceptable” modems that can be activated with your Time Warner Cable broadband service are:

Turbo, Extreme and Ultimate Service Plans

Vendor Model
Motorola SBG6580
Motorola SB6141 STOP THE CAP! RECOMMENDED
Netgear CMD31T
Motorola SB6121
Zoom 5341J
Zoom 5350
Zoom 5352
ZyXEL CDA-30360

Lite, Basic and Standard Service Plans

Vendor Model
Motorola SBG6580
Motorola SB6141 STOP THE CAP! RECOMMENDED
Motorola SB5101
Motorola SB5101U
Motorola SBG901
Netgear CMD31T
Motorola SB6121
Zoom 5341J
Zoom 5350
Zoom 5352
ZyXEL CDA-30360

Cablevision’s Ads Get Even More Stupid: MIDWULS? Really?

We saved the only good part.

We saved the only good part.

The best part of Cablevision’s latest ridiculous advertising campaign is the 12-month introductory price new subscribers will pay for phone, broadband, and television service: $84.95 a month. Not bad. The same cannot be said to the advertising agency that created this mess and the executives who approved it.

Richard Greenfield from BTIG Research, which covers Cablevision for Wall Street, isn’t impressed with Cablevision’s ads either:

We believe it is time for Cablevision to find a new ad agency, bring in some new marketing executives internally and seriously rethink what their consumer proposition is – going back to pitching the triple-play at an ever lower (now $84.95 price point) is not particularly compelling. Cablevision already has very high level of bundling of video, data and voice services across its customer base.  Given that, Cablevision should be devising a marketing approach to upsell existing customers, especially higher speed, higher ARPU broadband services (given their high margin).

Consumers concerned about the high cost of cable may not agree with Greenfield’s assessment. Paying $85 a month for a triple play package is a great deal, at least until it expires.

But we suspect a lot of consumers will never get that far through the ad, particularly when most viewers don’t pay that much attention to advertising in the first place.

Michael Bolton was bad. This is worse:

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/Cablevision Ad – MIDWULS 6-2013.flv[/flv]

Cablevision tries to spell something out based on its toll-free number. MIDWULS is the embarrassing result. We’re especially not buying the culturally updated West Side Story gang encounter. (1 minute)

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