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HissyFitWatch: Frontier Executive Angrily Departs W.V. Broadband Meeting Under Questioning

Phillip Dampier December 5, 2013 Broadband Speed, Frontier, Public Policy & Gov't, Rural Broadband 2 Comments
A Frontier executive in West Virginia had a bad day at Wednesday's Broadband Council meeting in Charleston.

HissyFitWatch

A senior executive at Frontier Communications stormed out of a public meeting in Charleston Wednesday after being questioned about Frontier’s DSL broadband speeds that critics claim are below state standards.

Dana Waldo, senior vice president and general manager of Frontier’s West Virginia operations, got up and left the meeting after Citynet CEO Jim Martin began questioning Waldo about Frontier meeting the minimum broadband speed requirements mandated by the state legislature. It was not the first time the two have sparred.

Martin has been a frequent critic of the way the state has spent broadband stimulus funding. Much of it, Martin alleges, paid for the construction of a Frontier-owned and controlled statewide fiber network that will benefit the company more than the state and its residents.

frontier wvFrontier and the State of West Virginia received more than $126 million of taxpayer money to subsidize the fiber network and the expansion of broadband service into rural areas of the state. Frontier agreed to offer a minimum of 4/1Mbps service to each home connected through the subsidy program.

Martin alleges Frontier has failed to offer consistent access to at least 1Mbps upstream speed, a charge Waldo vehemently denied.

“That is not correct, Jim,” Waldo said. “I wasn’t going to bring this up, but I am absolutely beside myself. I feel so sorry for you, that you are so desperate to make you and Citynet relevant and, apparently, keep it afloat. You make all these characterizations about us and everybody else.”

Waldo also accused Martin of making “misleading and defaming” comments about “my company and myself.”

Waldo

Waldo

“My God,” Waldo added, “every allegation you make and everything you said, [federal officials] dispute, and you still bring up these allegations. I’m tired talking to you about this stuff. I’m tired of the misrepresentations you make. Jim, it’s over. I’m done talking to you. I’m done wasting my time responding to your mischaracterizations. I’m not going to sit here and waste my time and hear more of his nonsense. I’ll excuse myself.”

Martin said nothing in response as Waldo picked up his papers and left the Broadband Deployment Council meeting room.

Martin later told The Charleston Gazette he was just asking a question and repeated his assertion Frontier’s rural DSL service does not offer rural West Virginians at least 1Mbps upload speeds across the state. Martin added Waldo’s defense relied on news articles and documents now three years out of date.

“Both an independent consultant hired by the Governor’s Office, and the legislative auditor have confirmed what I said was true,” Martin said.

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Shane Burns
Shane Burns
10 years ago

FIRE HIM!

Ralph
Ralph
10 years ago

Mr. Waldo is living in Frontier’s world of smoke and mirrors. Here are real world Internet speed results for my 1MB DSL. This test used their Ashburn, VA server which is the nearest my location – hours before the speed usually declines.. Last Result: Download Speed: 475 kbps (59.4 KB/sec transfer rate) Upload Speed: 59 kbps (7.4 KB/sec transfer rate) Latency: 397 ms Friday, December 06, 2013 1:58:18 PM Occasionally the speed will increase and show full 1.12 MB for a few hours (late night/early morning) but the “prime time” hours of 5pm through 12am are, far too often, much… Read more »

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