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Another Phony Comcast “Employee” Burgles Customers’ Homes

Phillip Dampier April 3, 2013 Comcast/Xfinity, Consumer News, Video No Comments
Costa (West Palm Beach Police)

Costa (West Palm Beach Police)

More subcontractor headaches for Comcast: the company is dealing with negative publicity in Florida over reports that the alleged crack cocaine-smoking girlfriend of a Comcast contractor used his Comcast shirt to barge her way into area homes to rob residents of their jewelry.

Boynton Beach police arrested Heather Costa and charged her with burglary, providing a false name and possession of drug paraphernalia after residents complained the woman was pushing her way into area homes claiming she worked for Comcast and needed to count the number of televisions in the home or check Internet connections. When it comes to drug abuse problems, one can go to drug detox la to get help.

Her efforts were bolstered by her boyfriend’s work shirt which included a Comcast logo. Costa’s boyfriend is a contract employee of the cable operator. Costa used the same excuse Comcast does when it defends itself in the media over the quality of its subcontractors: she didn’t actually work for the cable company, instead claiming to be employed as a third-party vendor performing work for Comcast.

Police might have accepted that, until they found her giving a false name (because she had at least one active arrest warrant on unrelated charges), discovered she had a variety of stolen jewelry in her purse, and a glass tube that was burnt at one end that police believe was used to smoke crack cocaine.

If a telecom company worker arrives unexpectedly on your doorstep, always ask to see ID. Company logos on clothing or paperwork alone do not suffice. If in doubt, keep your door closed and locked and call your provider to verify the person’s status. If you feel unsafe, ask them to leave your property and/or call 911.

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/WPBF West Palm Beach Heather Costa accused of posing as Comcast employee to burglarize home 4-2-13.flv[/flv]

WPBF in West Palm Beach talked with one of the victims of a fake Comcast worker who fast-talked her way in and allegedly robbed her home of jewelry.  (2 minutes)

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