Sprint Enforcing 5GB Mobile Hotspot Cap; $50/GB Overlimit Fee

Phillip Dampier June 14, 2012 Consumer News, Data Caps, Sprint, Wireless Broadband 2 Comments

Sprint is notifying their mobile hotspot customers the company is now prepared to enforce their formerly soft-capped 5GB plan with a $50/GB overlimit fee, billed at $0.05/MB increments.

Sprint has long informally capped customers using their phone as a Wi-Fi hotspot or tethered device, but until now was not prepared to enforce the limit because it could not accurately track usage.

“Starting June 2012, and effective on your next bill, your phone or tablet’s Mobile Hotspot on-network data allowance will be limited to 5 GB,” reads the message sent to Sprint customers.

Customers will begin receiving text message alerts when they reach 75% of their usage allowance, with repeated alerts at both 90 and 100%. When the 5GB limit is reached, Sprint will give customers the option of continuing service at the penalty price of $50/GB billed in megabyte increments, or shut the service down until the next billing cycle.

Some customers have been confused by the change, in part because Sprint has made a series of sometimes-confusing adjustments to their data pricing. But the company insists it has always had a limit on its mobile hotspot service, even if not enforced.

Smartphone customers using broadband on their phone still receive unlimited access. But other devices with mobile broadband access are usage capped based on the usage tier selected.

Chattanooga: America’s First Gig City Opens the Door to Innovation, Jobs With U.S. Ignite

Phillip Dampier June 13, 2012 Broadband Speed, Community Networks, Editorial & Site News, EPB Fiber, Public Policy & Gov't, Video Comments Off on Chattanooga: America’s First Gig City Opens the Door to Innovation, Jobs With U.S. Ignite

Chattanooga, Tenn. is teaming up with U.S. Ignite to leverage America’s first Gigabit broadband city as the home of super high speed broadband innovation.

Municipally-owned EPB’s fiber to the home network is already attracting big businesses and high tech jobs to southeastern Tennessee, but now it will become an incubator for America’s next generation of broadband applications and services. U.S. Ignite will use EPB Fiber’s network to help foster the creation of new digital applications that will transform health, education, public safety, and manufacturing and help keep America a leader in high tech innovation.

It took a public, community-owned utility with the vision of an American fiber optic future to make this possible. Cable and phone companies have unilaterally decided there is no need for gigabit broadband. Will community broadband and marketplace game-changers like Google ultimately be the salvation of America’s high speed future?

[flv width=”640″ height=”500″]http://www.phillipdampier.com/video/Chattanooga US Ignite.flv[/flv]

Learn more about Chattanooga’s broadband success story through this video, which also introduces U.S. Ignite’s new project. (3 minutes)

 

Verizon Wireless Declares War on Average Data and Text Users

Kuittinen

Forbes Magazine has been pondering Verizon’s radical shift to eliminate buckets of voice minutes and text messages, while increasing prices on wireless data just when mobile broadband is expected to become the new profit center for wireless phone companies. It appears Verizon is well on the way to milking the data cash cow.

Tero Kuittinen notes Verizon Wireless has been on a rate increase binge, primarily by eliminating cheaper plans in favor of those with bigger buckets for voice and text services customers simply don’t need. What used to cost $50 a month two years ago for a respectable minute plan jumped to $70 for a smartphone with data, and now will increase another $20 to $90 a month, and give customers a smaller data allowance.

Verizon Wireless argues customers will get more bang for their buck, and for heavy voice, mobile hotspot and texting users, they may be right. But for the average customer who watches their voice minutes and keeps texting to a reasonable level, prices are going nowhere but up, whether you want unlimited voice and texting or not.

Q. Will Verizon Wireless herd all of its customers to unlimited voice calling at a higher price? A. Yes!

Why is Verizon taking the risk of alienating consumers by forcing them into a major price hike?

  • This is a clever move to try to cut Skype and WhatsApp down before they erode Verizon’s voice and texting revenue any further. Consumers can still use Skype and WhatsApp – but there is less incentive, because you are forced to pay for unlimited voice and text anyway.
  • The campaigns to lure consumers into buying tablet data plans have not worked. Most people opt for WiFi only tablets. The new Verizon plan basically forces all consumers to pay a higher monthly bill – and then offers them an option to add a tablet data connection for just $10 extra. Adding mobile data to your tablet becomes much more alluring. You’re paying $90 base price anyway – what’s another ten bucks?
  • Verizon believes Sprint and T-Mobile are now so weak they offer no effective competition. Most consumers are so suspicious about their coverage area and/or device ranges that Verizon does not need to worry about defections too much.

America has yet to hear from the other half of the Attizon duopoly, Kuittinen warns, and AT&T is usually cited as the less-consumer-friendly choice in wireless. Kuittinen believes neither company particularly cares about what consumers ultimately think about the new plans, because their only alternatives have more limited coverage, don’t always have access to the hottest new devices, and have 4G networks that don’t keep up particularly well with their larger rivals. (Clearwire on Sprint, anyone?)

[flv width=”360″ height=”290″]http://www.phillipdampier.com/video/WDTN Dayton Verizon Tricked Me 6-13-12.f4v[/flv]

WDTN’s morning news show weighed in on Verizon Wireless’ new “Share Everything” plan. Verizon got scathing reviews from the Dayton, Ohio news show, with one host concluding Verizon Wireless has tricked her with an unlimited data plan it now wants to take away.  (2 minutes)

Cablevision Gets $37.5 Million Tax Credit to Stay in New Jersey

Phillip Dampier June 13, 2012 Cablevision (see Altice USA), Community Networks, Consumer News, Editorial & Site News, Public Policy & Gov't Comments Off on Cablevision Gets $37.5 Million Tax Credit to Stay in New Jersey

Did you know privately-run cable companies can get public tax subsidies, grants, and even loans at favorable interest rates? When opponents of community broadband complain government-funded broadband competes against the private sector, the hidden truth is many “private sector” companies also enjoy benefits at the public’s expense.

Cablevision is the latest example, reports the Star-Ledger. When the company noted its lease for a call center in Newark was set to expire in two years, the Economic Development Authority responded, approving a $37.5 million Urban Transit Hub tax credit for the private cable company.

“Cablevision has a long-standing and important relationship with the state of New Jersey and the city of Newark, and a commitment to local hiring, local jobs and supporting the local economy,” said Cablevision spokesman Jim Maiella. “We are pleased to be investing in a new state-of-the-art call center, larger than our existing facility, closer to mass transit and modernized for our more than 500 Newark employees.”

New Jersey is currently mired in a major budget battle, trying to find enough revenue to sustain a general tax cut for New Jersey residents.

New Cell Tower Nightmare: Industry Canada Math Intrudes on Reality

Phillip Dampier June 13, 2012 Canada, Consumer News, Public Policy & Gov't, Vidéotron, Wireless Broadband Comments Off on New Cell Tower Nightmare: Industry Canada Math Intrudes on Reality

Canadians: Get ready for more cell towers in your neighborhood.

Industry Canada’s fuzzy math threatens to allow cell phone companies to erect new cell towers in some of the country’s most scenic areas, which often coincidentally offer the best reception.

Residents in Pontiac, Quebec are learning that first-hand, as Industry Canada approves a controversial proposal from Vidéotron to install an 82-meter cell tower in the middle of a vista that tourist officials use in brochures to promote travel in the Ottawa River region.

It turns out the regulator now only considers an antenna’s base as a factor in determining whether to approve a new cell tower. That base amounts to just one square meter, “too small” by Industry Canada’s standards to conduct an environmental assessment. No matter that the antenna will tower nearly 270 feet into the skyline. Industry Canada is only interested in measuring the three legs of the tower (each leg is evaluated individually, not collectively), and at just one tiny meter, it isn’t worth their time.

That means local residents will have to contend with a new tower 25-stories high. As the Ottawa Citizen puts it, Vidéotron’s tower is smaller in the government’s eye than any pre-fabricated garden shed from Home Depot, which often requires a permit to install.

The new tower will be installed on Hurdman Heights, much to the consternation of area residents and naturalists opposed to its presence, ruining what many call the most scenic place in the region.

The local government of Pontiac has opposed the new Vidéotron tower since it was first announced, but the cable/wireless company pulled an end run around the municipality claiming there was a negotiating impasse and local officials would not meet to work it out, a good enough reason for the regulator to approve the new tower. Pontiac Mayor Eddie McCann says there was no impasse and the local council has been trying hard to reach a deal with the telecommunications company and never cut off talks:

“I myself had two or three meetings on sites with the representatives of Vidéotron,” he said. “As far as saying we were not responsive or willing to discuss — it’s pretty near stupid. We even offered our own municipal land as an option but they said it was too far between their existing towers.” He was exploring other possible sites as well.

“In fact it was Industry Canada that were non-responsive to us,” he said. “They accepted the proposal of Vidéotron without consulting us at all.”

And he believes Industry Canada could impose the same authority in any municipality.

“Certainly for anybody from Industry Canada to say that the municipality wasn’t interested in working out an arrangement was just ridiculous.”

Resident James Riordan wrote to Minister Christian Paradis last month objecting that the “impasse” was a misunderstanding somewhere, and had in fact never occurred.

A letter from the minister’s office tells him to take his objection to Vidéotron, and adds “the Department considers the matter closed.”

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