Bright House Says It Isn’t Concerned About Verizon FiOS Speed Upgrades

Phillip Dampier June 21, 2012 Broadband Speed, Competition, Verizon Comments Off on Bright House Says It Isn’t Concerned About Verizon FiOS Speed Upgrades

Customers don’t care who wins, because they don’t need faster broadband, claims Bright House Networks.

Bright House Networks thinks customers do not need or want faster broadband speeds and have no plans to match newly-announced speed increases offered by its competitor Verizon FiOS.

The cable operator, which serves central Florida, is downplaying the importance of Verizon’s upgraded service which will bring 300Mbps broadband to cities like Orlando and Tampa.

“Research indicates that the vast majority of customers do not have interest in these types of speeds for their homes, not to mention the potential expense,” Bright House spokesman Joe Durkin told the Tampa Bay Times. “Our network can deliver these speeds if we felt there was a residential market for it.”

Bright House speeds currently max out at 40Mbps. The cable operator says customers seeking faster service won’t face the sticker shock Verizon delivers for their fastest speed package, which comes in at $200 a month. Bright House sells its fastest package at “an additional $15 or $30 a month,” Durkin said.

Durkin believes most consumers can survive just fine with a slower speed package, even with multiple wireless devices sharing the connection.

“Whether you are downloading music or streaming video to your laptop or iPad, you can do it all with Road Runner Lightning,” he said.

Bright House retains the Road Runner brand for its broadband service that Time Warner Cable retired earlier this year. Bright House has partnered with Time Warner to handle programming and certain other contract negotiations.

AT&T: The Official Cell Phone Company of the Democratic National Convention

Phillip Dampier June 21, 2012 AT&T, Consumer News, Public Policy & Gov't, Verizon, Video, Wireless Broadband Comments Off on AT&T: The Official Cell Phone Company of the Democratic National Convention

AT&T is ingratiating itself with both sides of the political divide, as the Democratic National Convention Committee names the company the “official carrier” of the convention.

While that is likely to bring good will for AT&T among convention delegates, politicians, and their families, Charlotte, N.C. residents are also welcoming the major upgrades that are coming with AT&T’s presence at the event.

The phone company is installing at least 50 micro-tower antennas atop light poles in downtown Charlotte, designed to boost capacity for both AT&T’s Wi-Fi and cellular networks. Another 10 mobile cell towers will be in place during the event to accommodate the anticipated 35,000 visitors attending the convention at Time Warner Cable Arena.

Verizon Wireless is also expanding capacity for their customers in Charlotte, announcing five new cell antenna sites and several portable mobile towers.

While the portable mobile-based towers will leave Charlotte at the end of the convention, the other upgrades are permanent, improving service in the city.

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/WSOC Charlotte ATT to be official carrier of DNC 6-20-12.flv[/flv]

Bipartisan AT&T is the official carrier of both the Republican and Democratic National Conventions. AT&T is already making improvements in Tampa for the RNC convention, now it is Charlotte, N.C.’s turn with upgrades on the way for the Democratic convention, ironically held at the Time Warner Cable Arena. WSOC-TV reports.  (2 minutes)

 

Wall Street & Verizon Wireless CEO Love Company’s New, Higher-Priced Plans

Phillip Dampier June 21, 2012 AT&T, Consumer News, Data Caps, Verizon, Video, Wireless Broadband Comments Off on Wall Street & Verizon Wireless CEO Love Company’s New, Higher-Priced Plans

Craig Moffett, a Wall Street analyst working for Sanford Bernstein, just loves Verizon Wireless’ new calling plans, which he believes will help Verizon grow profits when most Americans already have a cell phone.

Verizon’s move “is the most profound change to pricing the telecom industry has seen in twenty years,” Moffett told the Associated Press.

Bernstein believes that cell phone companies can keep boosting the all-important “average revenue per user,” or ARPU, by shifting price hikes for services consumers are now using the most. That means wireless data which Bernstein sees as a growth industry. In contrast, customers are using their phones less than ever for making phone calls and sending text messages.

Verizon Wireless CEO Lowell McAdam agrees, telling an investor conference customers will end up paying more money to Verizon than ever before.

Moffett

“Is it going to cost them more money? Yeah, but it will probably shift their wallet spend from things they do individually into a bucket of gigabytes,” McAdam said. “The relationship will change. This will be something much more ingrained in their life as opposed to something that’s attached to their hip.”

Verizon’s “Share Everything” may become ingrained in customers’ wallets when it launches June 28, eliminating voice minute and text message allowances but increasing pricing for data. The cheapest smartphone plan will now run $90 a month. For customers who already pay for unlimited voice minutes and texting and avoid using too much wireless data, the new price will be lower than current Verizon plans. But for those who traditionally choose a calling minutes allowance and send a limited number of text messages, prices under the new plan will be going up by $10-20 a month.

Verizon also hopes to capture an increasing share of wireless data for portable devices. Consumers have typically avoided 3G/4G-capable add-ons for devices in favor of Wi-Fi-only, to avoid the separate data plans that are usually required. Verizon hopes customers will consider spending more on wireless network-capable tablets and laptops that can be added to their existing Verizon accounts. Adding a tablet will cost an extra $10 a month, $20 for a portable 3G/4G wireless modem for a laptop. Data usage will be shared from their existing data plan.

Moffett expects the new plan from Verizon, and a forthcoming one expected from AT&T, to solidify both companies’ dominance in the wireless market.

“In a household with two or three AT&T or Verizon devices — say, a smartphone and a tablet or two, and one device from T-Mobile or Sprint. Sprint doesn’t stand a chance,” Moffett said.

[flv]http://www.phillipdampier.com/video/CNBC Verizon Wireless Plans 6-12-12.flv[/flv]

CNBC talks with Public Knowledge’s Michael Weinberg about the “consumer benefits” of Verizon’s new wireless plans, which Weinberg suggests are few and fleeting.  (3 minutes)

[flv]http://www.phillipdampier.com/video/CNBC Is Wi-Fi Dead 6-12-12.flv[/flv]

CNBC wonders if Wi-Fi is dead as Verizon and AT&T encourage customers to use 3G/4G wireless data instead of more local Wi-Fi networks.  (3 minutes)

Charter Cable Raids Cablevision for Executive Talent; Company Opens Office in N.Y.C.

Phillip Dampier June 21, 2012 Cablevision (see Altice USA), Charter Spectrum Comments Off on Charter Cable Raids Cablevision for Executive Talent; Company Opens Office in N.Y.C.

Rutledge

Charter Communications is on an executive raiding mission, poaching at least four senior executives from Bethpage, N.Y., based Cablevision Industries this year alone.

So far, ex-Cablevision executives switching allegiance to Charter:

  • Chief Executive Officer Tom Rutledge
  • Chief Operating Officer John Bickham
  • Chief Marketing Officer Jon Hargis
  • Executive Vice-president of Network Operations Scott Weber

But senior management has not been packing bags for St. Louis, corporate home of Charter. Instead, the company has opened a new executive office in New York City. In fact, several existing Charter executives already in St. Louis are being moved to New York to continue their employment there. Weber will be based in Denver, where Charter maintains an engineering office.

St. Louis officials are worried the increasing emphasis on New York may eventually cost their city the corporate headquarters of Charter, which has at least 600 employees. It would not be the first time St. Louis has faced such a loss. Southwestern Bell, which later became AT&T, left St. Louis at the behest of then-CEO Ed Whitacre, who wanted the company run from Dallas. He got his wish.

Competition Breather: Verizon FiOS Rate Hikes Ease Pressure on Cablevision, TWC

Phillip Dampier June 20, 2012 Broadband Speed, Cablevision (see Altice USA), Comcast/Xfinity, Competition, Consumer News, Verizon Comments Off on Competition Breather: Verizon FiOS Rate Hikes Ease Pressure on Cablevision, TWC

Verizon customers can expect to pay more for the company’s fiber to the home service, FiOS, even as promised higher speeds arrive.

Most customers off contract can expect to pay $10-15 more a month under the new pricing regime, or cut back on selected television channels to keep their price the same. Verizon customers currently on a promotional offer will not see any price changes until their promotion expires.

Wall Street analysts call Verizon’s rate hikes a return to “pricing rationality.” The phone company has engaged in years of aggressive pricing, promotions, and rebate offers, especially in the northeast. At one point, Verizon was offering New York-area customers up to $500 in rebates when signing up for a triple play Verizon FiOS package. As Verizon pulls back from aggressive promotions, some analysts predict cable competitors Time Warner Cable and Cablevision will be able to resume more typical rate increases common before Verizon FiOS launched. Cablevision previously announced it would not increase rates during 2012, mostly in response to Verizon’s aggressive pricing.

Verizon has significantly boosted speeds on most of its broadband offerings, with the exception of its standard entry-level 15/5Mbps package, which remains unchanged. Verizon is hoping customers will find that entry level package less and less attractive and be amenable to upgrading to faster speed service at a higher price.

“We’re expecting that 80 percent of customers will want more than 15 megabits per second,” Arturo Picicci, Verizon’s director of product management told Reuters.

Under Verizon’s new pricing, triple play customers with unlimited calling, 15/5Mbps broadband, and 290 television channels pay $109.99. The next step up, for $15 more a month, would upgrade broadband to 50/25Mbps service.

Verizon is also shaming New York area cable operators with speed increases that Time Warner and Cablevision currently cannot match.

The company’s 150/65Mbps service is now priced at $99.99 a month, down from $209.99. Customers in some areas can also sign up for 300/65Mbps service for as low as $204.99 with a two-year contract.

In contrast, Comcast charges $200 a month for 105Mbps, Cablevision prices its 101Mbps service at $104.95 a month.

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