Comcast continues to advertise its phone service as offering “unlimited nationwide talk,” when in reality the company will hang up on any customer who consistently spends more than two hours, forty-five minutes a day on the phone.

That may sound like a lot of talking, but for one blind customer in Chambersburg, Pa., it is a raw deal.

“They should tell you right off the bat it’s not unlimited,” said Mindy Hartman. “It’s really something that has to be addressed across the industry. Comcast is not the only company who has done this to people.”

Hartman received a phone call from Comcast Security warning her she exceeded their usage cap of 5,000 minutes per month. That was news to Hartman, who told the Chicago Tribune she specifically asked Comcast about any calling limits before signing up, and company representatives repeatedly told her there were none.

Comcast assured Hartman, ‘Oh, no, you can talk on the phone 24/7 if you want. We have no caps.'”

Comcast Security warned Hartman if she tried, the company will promptly cut her off. In fact, Comcast is ready with the scissors right now if Hartman does not reduce her calling immediately.

Comcast claims its 5,000 minute cap is mentioned in the fine print, effectively rendering the company’s prominent claims of “unlimited calling” moot.

“I’m blind, and most people don’t look at that when they’re told by customer service it’s unlimited,” Hartman told the newspaper. “It was nice they had the courtesy to call me, but I wasn’t very happy when they called.”

Hartman wants Comcast to fully disclose its call limit and provide customers with access to the number of minutes customers have used during each month, so they can manage their calling.