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Usage Caps Leave Bell Customers Test Driving Their New Broadband Speeds

Phillip Dampier May 8, 2012 Bell (Canada), Broadband Speed, Canada, Data Caps, Editorial & Site News 1 Comment

Bell Canada has boosted speeds of its fiber-to-the-neighborhood and fiber-to-the-home Fibe Internet services in Ontario.  But our regular reader Alex notes Bell’s Internet Overcharging usage cap scheme remains firmly in place, which leaves customers taking the company’s fastest offerings out for little more than a test drive before the overlimit fees kick in.

But no worries, Bell says.  The company has invented the concept of Internet Usage Insurance, selling you extra usage allotments ranging from 20GB ($5) to 125GB ($25) per month for usage that costs Bell just pennies per gigabyte.

The new speeds are admittedly very fast, but their value is well-tempered by the usage allowances that accompany them.

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Alex Perrier
Alex Perrier
12 years ago

Thanks for publishing this story, Phil! As with most Bell changes, there are aspects to love and hate about it. Like you said, the not-so-good part is the caps. Light users are especially hit hard: in a Rogers-esque move, Bell lowered the Fibe 5 caps from 25 GB to 15 GB. The download speeds are slightly slower on this plan (used to be 6 or 7) and the upload speeds are barely faster (1 Mbit/s instead of 800 kbit/s). Those who live in an rural region outside the Fibe cities only have this monthly plan as a choice. This is… Read more »

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