Mediacom Employees Jailed After Customer Dispute; Company Supervisor Shoved Officer, Complaint Alleges

Phillip Dampier February 26, 2010 HissyFitWatch, Mediacom Comments Off on Mediacom Employees Jailed After Customer Dispute; Company Supervisor Shoved Officer, Complaint Alleges

Princeton, Kentucky

A cable technician and his supervisor were jailed late last week after a customer dispute escalated into a shoving match between the Mediacom employees and the Princeton, Kentucky police.

Under arrest are Shannon K. Parker, 46, of Indian Avenue, Oak Grove, and 55-year-old Phillip R. Tosh of Centennial Drive.

Police officials responded to a call from 509 North Jefferson Street over an argument between a customer and the cable technician.  When police arrived, they report Parker was using loud, obscene language and refused to follow police instructions to calm down.

Tosh, a Mediacom supervisor, then joined the fracas and reportedly shoved one of the officers attempting to take Parker into custody.

The Times-Leader reports both men were arrested and lodged in the county jail.

Parker was charged with disorderly conduct. Tosh was charged with third-degree assault on a police officer and hindering prosecution or apprehension.

The investigation continues, and other charges are possible, police told the newspaper.

Verizon’s $18.5 Million Retirement Gold Watch

Phillip Dampier February 26, 2010 Verizon 4 Comments

Strigl, who has 18.5 million reasons to smile

It used to be when a truly valued employee choose to retire, he or she might get away with a gold watch and a retirement bash, but those days are over.

While the rest of America copes with layoffs, high unemployment, and a decline in real income, the chosen few retire in style, walking away with stunning parting gifts.

Take Verizon’s Dennis F. Strigl, the company’s former president and chief operating officer.  After years of service to Verizon, he decided to retire this past December.  In addition to whatever parties his fellow employees threw him at the end of the year, Strigl will also receive an $18.5 million separation payment this July.  That’s 14 times his former annual salary of $1.32 million dollars.  Verizon claims in its filings with the Securities & Exchange Commission that it was “required” to cough up the 18 million because of Strigl’s employment contract.

DealBook’s Perk Watch found out plenty more:

There are other goodies thrown in as well for Mr. Strigl, including a $1.9 million short-term plan award, a $451,000 executive life insurance benefit, and a tax gross-up worth $367,478. Mr. Strigl will also have his telecommunications services covered for the next five years, which the company estimates will cost around $11,500 ($192 a month).

A Verizon spokesman, Bob Varettoni, said in an e-mail message that Mr. Strigl’s employment agreement “was used as a retention vehicle when Bell Atlantic completed its acquisition of GTE in 2000, forming Verizon and Verizon Wireless. So it was a contractual payment under a legacy employment agreement.”

Toben

Walk into your boss’ office and ask where your retention vehicle is in your employment contract.

Executive suite Money Parties don’t stop with Strigl.  Doreen A. Toben, who stepped down as chief financial officer last March and left the company in June, received $3.5 million under her employment agreement and also entered into a one-year consulting agreement that paid her $125,000 each month. And at the end of 2008, when William P. Barr retired as Verizon’s general counsel, he received a payment of $10.38 million six months after he stepped down from the company, according to Perk Watch.

For those on the lower floors, the company will provide you a free cardboard box to collect your belongings and get out of the building.  After slashing 17,000 jobs in 2009, Verizon has announced it expects to cut another 13,000 employees in 2010.

‘Their Prices Are a Crime’ – Pennsylvania Inmate Sues Over 75-Cent Cable Fee

Phillip Dampier February 26, 2010 Public Policy & Gov't 3 Comments

An inmate serving time for robbery is convinced the local cable company and state corrections department are robbing him on his monthly cable bill.

Joel Santos Maldonado, 28, of Lancaster is serving a 12- to 26-year sentence at the State Correctional Institute at Fayette in Labelle, Luzerne Township, according to the Pittsburgh Tribune-Review.

Maldonado already feels his monthly bill from Texas-based Correctional Cable TV (CCTV), which provides cable service to prisoners, is high enough, but when he discovered the state included a 75-cent monthly “administrative fee” he filed a lawsuit.

Maldonado accuses the state of interfering with his business relationship with CCTV by including the fee.  Without the fee, his bill would be $15.75 a month for the 47-channel cable package.

His suit asks for a reversal of the 75-cent fee as well as unspecified damages.

Prison officials counter the administrative fee has been part of the cable package for at least four years.

Trinity Broadcasting Network offers inmates special programming on CCTV that it claims "rebuilds inmate lives and reduces recidivism"

“The inmate signs an agreement that states we charge this fee when he elects to purchase cable,” corrections department spokeswoman Susan Bensinger told the newspaper. “If he doesn’t want to pay the fee, he can simply elect to not purchase cable TV service.”

Those outside of prison pay more for their cable service.  Cable pricing from Atlantic Broadband is a comparably worse deal.  For $19.99 a month, residents of Labelle get 20 channels, mostly local broadcast stations, public access, and a handful of basic cable channels.  To get a package comparable to what Madonado receives, a customer would have to upgrade to the 67-channel standard service package — for $59.99 a month.

The lawsuit awaits further action in Fayette County court.

Correctional Cable TV began providing cable service to Correctional Facilities in the early 1990’s and currently serves more than 130 facilities across 20 states, particularly in Colorado, Virginia, Michigan and Pennsylvania.  The company furnishes, installs, and maintains the equipment to provide the programming at no up front cost to the prison authority.  Programming costs are recouped by charges paid by inmates to receive the service.

Mark Cuban Still Confused About Internet Overcharging Schemes & Online Video

Mark Cuban

Mark Cuban has once again entered the debate over online video, Internet Overcharging schemes, and giant corporate mergers… and mangled it.

Cuban, who owns HD Net as well as the Dallas Mavericks basketball team, occasionally presents cable industry talking points on his blog, but quickly gets into trouble when he strays from them.

This time, Cuban is annoyed with Sen. Al Franken (D-Minnesota) over remarks the senator made about the proposed Comcast-NBC merger.  Cuban seized on comments by Franken that Comcast should put all of its television programming online.  Doing that, Cuban insists, would lead to higher prices for broadband and usage caps on it.

Where has Cuban been?  I realize the man is too wealthy to worry about the relentless rate increases Comcast and other companies force on consumers every year, but he also forgot Comcast already has a usage cap on its service, even before the feared video tidal wave arrives.

I get that no one really cares if Comcast has to spend money on capital improvements to add bandwidth to the home.  They should. Its pretty damn stupid to push consumption in a direction that will raise internet rates  to receive the same content for which there is already a phenomenal digital network in place to deliver that content.

Think about it for a minute Senator Franken. Comcast, and every large TV Provider has a digital network in place that can and does deliver gigabits of tv content perfectly,  every second of every day, to any TV set in any  home that is connected to their network. It works. Well.  What you are asking Sen Franken, is that Comcast duplicate the delivery of theirs and NBCUniversals shows on a network, the internet,  that is not, and has never been designed to handle the delivery of huge volumes of video and tv shows.

Cuban should be arguing that point with the cable industry.  TV Everywhere, the online video platform that will offer consumers access to “hundreds of TV shows and cable programming,” is their invention.  If Cuban’s fears are correct, why would the nation’s largest cable operators launch such an ambitious online video platform?

Cuban has bought into industry propaganda justifying usage caps.  There is always an excuse for rationing broadband service to boost profits.  First it was file sharing, now it’s online video causing the “serious problem” of customers using broadband service for more than just e-mail and web browsing.  Their solution – monetize it.  Usage caps and usage based billing are about preserving high profits, not protecting or increasing network capacity.  TV Everywhere proves that.

Franken does not advocate usage caps, as Cuban suggests.  The senator simply wants to be certain Comcast cannot act as a gatekeeper, determining who gets access to Comcast-NBC programming, and who does not.

Cuban should be welcome to such measures as a victim of Gatekeeper Abuse himself.  Mark, how many subscribers did you lose nationwide when Time Warner Cable unilaterally pulled the plug on your channels?

Google Broadband: Faster Internet May Reach Mid-Missouri

[Stop the Cap! will be closely following Google’s experimental gigabit fiber-optic broadband network.  We’ll be bringing regular updates about the communities applying, the strategies they are using to attract Google’s attention, what the competition thinks, and the impact of the project on American broadband.]

Columbia, Missouri is excited about the prospect of being chosen as a test city for Google gigabit broadband.

It’s just one of tens of communities seeking to apply for Google’s new experimental fiber to the home network delivering super fast broadband to residents and businesses.

Columbia is the fifth largest city in the state, with 100,000 residents who call the heart of mid-Missouri home.  Columbia is a classic college town, supporting the University of Missouri.  It’s uniquely known as one of the most-educated communities in the country, with over half of its residents holding college degrees.  Columbia residents are quick to embrace new technology, and this drive to adopt the latest and the greatest has fueled interest in Google’s fiber network.

Columbia’s Regional Economic Development, Inc. (REDI), promoting local business and economic development, has been coordinating what to do next.  They’ve been joined by ComoFiber, which is working to generate public interest in the project and help devise a strategy to win Google’s attention.

courtesy: me5000

Columbia, Missouri

Mike Brooks, from REDI, said the city has seen a great deal of interest from the community to apply for Google’s plan.

Last week, both groups met to educate the public and start identifying why Columbia poses an attractive place for Google’s project.

Some believe Columbia would be the ideal city to build such a network.  ComoFiber explains:

The reasons are numerous, but the biggest reason is really quite simple: Columbia is on the knife’s edge: the sweet spot between big, highly-developed cities and small, under-served towns.

The reason this is so important is because it’s easy to see why Google might want to deploy its fiber in either a big city or a small town, but it’s equally easy to see why they wouldn’t. The big cities have high-tech industry, universities, highly educated populae and other capabilities that allow them to produce the kind of applications and creative products that Google wants to research. On the other hand, major cities already have a great deal of fiber infrastructure, and their broadband prices are generally reasonable. So really, they’re already enabled; adding marginally-faster service to those markets won’t be the kind of sea-change that the plan is designed to study.

ComoFiber compiled a list of strengths from both the “big city” and “small town” perspective:

Columbia/Boone County, Missouri

Columbia as Big City:

  1. Multiple colleges and universities, including world-class research facilities.
  2. A major life sciences epicenter. Life-science is perhaps the most data-intensive industry in the world.
  3. A highly-educated, technically-skilled populace. Thirteenth-most educated in America, to be exact.
  4. Many high-tech small businesses, including Internet-centric outfits such as Newsy.
  5. Several major hospitals and health care businesses, including some at the forefront of technological advancement.
  6. Small-business incubators run in cooperation with universities and the city.
  7. The world’s foremost journalism school and the Donald W. Reynolds Journalism Institute, which houses a state-of-the-art Technology Testing Center.
  8. Several existing Internet service providers who can take advantage of this new open network.
  9. Excellent data backhaul capability due to our position on the I-70 corridor.
  10. With over 100,000 people, the population is high enough to meet Google’s goal for project scale.

Columbia as Small Town:

  1. Sub-par broadband performance with high prices.
  2. Very little existing fiber-to-the-home infrastructure.
  3. High tariffed rates for enterprise-class data products (T1, DS3, etc.)
  4. Midrange population density should be a good microcosm for suburbia nationwide.
  5. Smaller building development (no high-rises) makes infrastructure deployment simpler.
  6. ”The District” contains the kind of mom-and-pop small-town businesses that can innovate unencumbered by corporate imperatives.
  7. Frequently listed in “best places to live” compilations, such as that of Money Magazine.
  8. Location in the heart of middle America sends a powerful symbolic message.
  9. Low cost of living will be nice for the employees Google will need to move in.
  10. With only a bit over 100,000 people, the population is low enough not to dwarf Google’s goal for scale.

The incumbent cable operator, Mediacom, can’t understand why there is such excitement over Google’s fiber project.

“Google is going to be in select markets, and it’s kind of a test that they’re rolling out,” Mediacom director of operations Bryan Gann told KOMU-TV in Columbia. “It may be limited to some commercial applications in the beginning.”

Mediacom is Columbia's incumbent cable company

Mediacom doesn’t think most residents have any need for super fast broadband.

“I think when you get up to those higher speeds that fast, it’s a select group that would even be interested in it going at that speed,” Gann said.

Despite that remark, Gann quickly added Mediacom was already providing the fastest broadband access in town.  In early February, Mediacom boosted its top broadband speed to 50Mbps, and Gann says the company already has plans to boost that speed to 100Mbps in the future.

“We’re already supposed to go to 100, so we can press on the accelerator anytime we want to,” Gann said.

When a new fiber-based competitor threatens to arrive in town, most cable companies downplay the competitive threat.  Mediacom was no exception.

Gann told KOMU Mediacom was used to competition in broadband service and doesn’t see Google Fiber as a threat.

“With the technology that the cable industry put into Columbia, we’re ready to increase our speed to match competition,” Gann said.

[flv]http://www.phillipdampier.com/video/KOMU Columbia Faster Internet May Reach Mid-Missouri 2-16-10.flv[/flv]
KOMU-TV talks about Columbia’s prospects as a chosen city for Google’s new fiber-to-the-home experiment. (2/16/10 – 1 minute)

Search This Site:

Contributions:

Recent Comments:

Your Account:

Stop the Cap!