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Landel “Dr. Overcharge” Hobbs Out At Time Warner Cable in Management Shakeup

Phillip Dampier December 14, 2010 Data Caps 2 Comments

Hobbs

Landel Hobbs tendered his resignation today, leaving as Time Warner Cable’s chief operating officer after serving nine years at the cable operator.

The Wall Street press is characterizing Hobbs’ departure as a leadership shakeup created as the company explores who will eventually succeed CEO Glenn Britt.

Hobbs lost out to Rob Marcus, the company’s current chief financial officer.  Marcus joined Time Warner Cable in 2005 from then-parent company Time Warner Inc., where he led mergers and acquisitions.

Marcus will assume Hobbs’ former position almost immediately, also becoming Time Warner Cable’s president.

Marcus

Hobbs was deeply involved in Time Warner’s 2009 attempt to impose Internet Overcharging schemes on its broadband customers.  Hobbs was a major defender of the company’s plans to charge customers up to three times more for their existing level of broadband service, telling customers the need to impose such pricing was “urgent.”

“If we don’t act, consumers’ Internet experience will suffer,” he wrote. “Sitting still is not an option.”

Time Warner Cable shelved those plans and has since embarked on a broadband upgrade program, introducing DOCSIS 3 technology which provides a much larger broadband pipeline to customers.  The company is expected to upgrade most of its service areas, including the cities where it tested its Internet Overcharging scheme, by the second quarter of 2011.

Marcus’ primary task is expected to be addressing the ongoing loss of Time Warner Cable customers, who have been disconnecting service at a greater rate than the company is adding customers to replace them.

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Terry
Terry
13 years ago

“Marcus’ primary task is expected to be addressing the ongoing loss of Time Warner Cable customers, who have been disconnecting service at a greater rate than the company is adding customers to replace them.” Start by making more package choices at different price points for the consumer. Right now it’s take this or this or nothing. It’s not really a choice. Also don’t charge me for the box and the remote. You’re selling a service and then adding back end costs to use it. Bogus! Things required for the use of the service should be built into the regular cost… Read more »

Scott
Scott
13 years ago

A digital box is a extra/option, other people may want a cable card for their Tivo or TV and not need a cable box. I would however agreement about truth in advertising/pricing when many of these services as advertised after you add in all the taxes and fee’s come nowhere close to the advertised price, my last cable company package was listed at around $110, but after taxes/fees was actually $135/mo mostly due to the forced bundling of the telephone line. Also Cable companies have been long attempting to block the ability of consumers to adopt and buy their own… Read more »

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