Chama, New Mexico

Emergency officials trying to warn residents of Chama, New Mexico about the threat of potential flooding were stymied by widespread service outages from Windstream Communications, the area’s broadband and telephone service provider.

The loss of service even impacted cell phone companies, whose cell tower sites relied on Windstream to get cell phone traffic into the telephone network.

More than 30,000 customers lost long distance and Internet service in the Chana area, leaving a local radio station as the primary source for communications to and from officials and Chana residents.

Residents began calling KZRM Radio asking about the service outages, leaving one local DJ to shrug his shoulders, noting he didn’t know because he couldn’t call out either.

Windstream kept 911 service running by call forwarding incoming emergency calls to cell phones in Española, located on the other side of Rio Arriba County.

Information about the flooding ultimately traveled primarily by word of mouth.

Windstream blamed the outage on a power surge.

[flv width=”640″ height=”500″]http://www.phillipdampier.com/video/KOAT Albuquerque Chama Communications Down During Flooding 4-19-10.flv[/flv]

KOAT-TV in Albuquerque reports on the plight of 30,000 Chama residents left without cell, long distance, or Internet service during a potentially dangerous flood.  (2 minutes)

Bell Labs, a division of Alcatel-Lucent, has found a way to extract more speed over aging copper wire most phone companies still rely on to deliver service.  Its latest achievement, in the lab anyway, proved those wires could accommodate 300Mbps downstream speeds, at least if you were within 400 meters (that’s just over 1,300 feet) from phone company facilities.  Further on, the company was able to achieve 100Mbps speeds over a distance of one kilometer (0.62 miles).

Stop the Cap! reader Jeff writes wondering what impact such improvements have when they are measured in distances more commonly associated with a sprinting event.  Phone companies are well aware of the limitations of their legacy networks.  Some, like Verizon, decided the network designed more than a century ago was destined for the scrap heap.  They began to deploy fiber-optic based networks instead.  Others are trying to extract as much as they can from copper, as cheap as they can for as long as they can.

The problem with copper wiring is that the longer the distance, the slower the data speed those lines will support.  Interference or crosstalk from neighboring cables crammed together into a bundle can also create major problems, especially at longer distances.

Bell Labs says it has devised a way around the crosstalk problem with the testing of its “DSL Phantom Mode” solution:

At its core, DSL Phantom Mode involves the creation of a virtual or “phantom” channel that supplements the two physical wires that are the standard configuration for copper transmission lines. Bell Labs’ innovation and the source of DSL Phantom Mode’s dramatic increase in transmission capacity lies in its application of analogue phantom mode technology in combination with industry-standard techniques: vectoring that eliminates interference or “crosstalk” between copper wires, and bonding that makes it possible to take individual lines and aggregate them.

In the eyes of Alcatel-Lucent, Bell Labs has found an answer to the dilemma of what role phone companies can play in a 100Mbps broadband future.

“We often think of the role innovation plays in generating technologies of the future, but DSL Phantom Mode is a prime example of the role innovation can play in creating a future for existing solutions and injecting them with a new source of value,” said Gee Rittenhouse, head of Research for Bell Labs. “What makes DSL Phantom Mode such an important breakthrough is that it combines cutting edge technology with an attractive business model that will open up entirely new commercial opportunities for service providers, enabling them in particular, to offer the latest broadband IP-based services using existing network infrastructure.”

Before getting too excited, remember these demonstration tests occurred in a laboratory environment.  No squirrels chewed up the cables. No water leaking into cracks in the cable’s insulation or a connection box caused issues.  No aging splices of corroded copper wiring up on poles since the late 1960s were found.  Your home’s own phone wiring was also never part of the equation.

Distance is still a considerable limiting factor in DSL deployments.  Most of the benefits of this research will go to companies like AT&T, which uses a hybrid fiber-copper wire network in its U-verse areas.  The fiber cuts down the distance from a phone company office to a neighborhood.  Once in your neighborhood, traditional copper wires run the rest of the way, right up into your home.  If AT&T can leverage additional speed from its weakest link — the copper-based phone line — it may be able to use the additional bandwidth to boost broadband speed or accommodate more concurrent applications they cannot support today.

For phone companies still dependent on long distances of copper wiring, the expense of bootstrapping Alexander Graham Bell’s century-old network begins to look silly.

Sometimes it’s better to build anew instead of repeatedly trying to fix the old.  And many are doing exactly that.

Hundreds of small independent telecoms, broadband service providers, municipalities and cable television companies have brought gigabit-enabled, all-fiber service to a total of more than 1.4 million North American homes – about a quarter of all fiber to the home connections on the continent – according to the Fiber-to-the-Home (FTTH) Council.

The FTTH Council noted in a recent study more than 65 percent of small independent telephone companies that have not upgraded to FTTH said they would very likely do so in the future, with another 11 percent saying they were somewhat likely. More than 85 percent of those that have already deployed FTTH said they would be adding more direct fiber connections going forward.

Surprisingly most of this expansion outside of Verizon’s FiOS service comes from small family-owned companies, cooperatives, and the remaining independent phone companies not snapped up by Frontier, Windstream, and CenturyLink.

“To continue to meet the rapidly growing bandwidth requirements for emerging applications and services, these companies know that they have to ‘future-proof’ their networks by running fiber all the way to the premises – and that’s why we are seeing all this activity,” says Joe Savage, President of the FTTH Council.

“In many cases, these small telephone companies are longtime family-owned businesses that are deeply involved in local affairs and are responsive to their community needs for faster broadband as a key to future economic development,” said Mike Render, president of RVA LLC and the author of the study. “That’s why so many of these companies are looking to get into FTTH or expand their deployments,” he said.

Bachmann

Rep. Michele Bachmann (R-Minnesota), appeared on Sean Hannity’s show last night to go way over the top, telling Fox News viewers the Obama Administration was supporting Net Neutrality as part of an effort to censor the Internet.

Oh sure, that’s all they have left now, is they use pejorative terms, hateful terms, against those who are carrying the message. So whether they’re attacking conservative talk radio, or conservative TV, or whether it’s Internet sites — I mean, let’s face it, what’s the Obama administration doing? They’re advocating Net Neutrality, which is essentially censorship of the Internet.

This is the Obama administration advocating censorship of the Internet. Why? They want to silence the voices that are opposing them.

This isn’t the first time this talking point has been used.  Glenn Beck fancies Net Neutrality in much the same world view, helped along by the likes of astroturfers like Americans for Prosperity’s Phil Kerpen.  Kerpen’s group, among others, receives corporate money to drag down consumer protections that would stop Internet providers from delivering less service to you at an ever-increasing price. If it takes suckering Fox News viewers into believing Net Neutrality is an Obama plot to shut down freedom of speech on the Internet, so be it.

Of course, Bachmann’s tirade is the opposite of reality.  She is either clueless about the concept, or has cynically bought a ticket on the PsychoTalk Express, delivering fear-based, fictional talking points about online freedom.  Net Neutrality preserves freedom of speech on the Internet, even for misinformed folks like Michele Bachmann, in at least two ways:

1. Your Internet Provider cannot shut down your website if they oppose your views;
2. A provider must assure access to your website unencumbered by speed throttles or other impediments they say can be removed… for the right price.

[flv]http://www.phillipdampier.com/video/Fox News Michele Bachmann Net Neutrality 4-20-10.flv[/flv]

Rep. Michele Bachmann’s views on Net Neutrality were aired on Sean Hannity’s show last night.  (1 minute)

Average measured connection speed (All graphics courtesy: Akamai)

America is marching backwards with a gradual decline in broadband speeds, according to a new report issued today.

Akamai’s State of the Internet Report for the final quarter of 2009 (report only available with permission from Akamai) rates America 22nd fastest in broadband connections, averaging 3.8Mbps, and declining.  Speeds dropped 0.9 percent for the quarter, 2.5 percent for the year.

Still on top are South Korea, Hong Kong, and Japan, now joined by former Soviet bloc countries Romania, Latvia, and the Czech Republic — all rapidly improving broadband speeds by double digit percentages.

Within the United States, among the top 10 individual states — five rated increased speeds and five measured lower speeds.  Some attribute this to network congestion, others suspect some customers have downgraded service in a poor economy.  But the biggest reason for the speed drop comes from wireless broadband.  Some Americans are increasingly relying on broadband service delivered to smartphones or other wireless devices over slower speed networks.

Overall, 31 states saw average connection speeds increase in the fourth quarter – up from 25 in the prior quarter. Notable gains included South Dakota’s 18 percent jump to 4.5 Mbps. Fourth quarter decreases in average connection speeds were seen in 19 states and the District of Columbia, and included Virginia’s 13 percent drop to 4.0 Mbps. Akamai believes that the significant decline in Virginia was likely due, in part, to increased traffic seen from lower-speed mobile connections that entered the Internet through gateways within those states.

Increased speeds year over year were seen in 29 states, with Hawaii growing 33 percent to 4.7 Mbps.

South Korea’s introduction to the iPhone drove their average speeds down by a whopping 24 percent.  KT (formerly Korea Telecom) is at fault here — the national wireless carrier has slow wireless Internet speeds.

Stop the Cap! readers  in Rochester and Austin should notice both cities made the top ten fastest list, measured by Akamai.

[Thanks to Stop the Cap! reader Rob who sent us details.]

Fastest American Broadband Cities by Unique IP

Fastest Broadband States

Best Average Measured Connection Speeds (not suprisingly most are college towns)

Top 10 States

Why would bloggers imply a relationship between Rightnetwork and Comcast?

Simon, a frequent reader of Stop the Cap! dropped us a note to let us know reports that Comcast was backing a new right wing cable network might be premature.

Talk about passing the buck.  Comcast this morning issued a statement on their company blog denying any involvement in the Rightnetwork project Stop the Cap! and other blogs reported over the weekend:

Over the weekend there were some stories on a number of blogs about a new network called Right Network, and some of these rumored that Comcast might be involved as an investor, partner or distributor. Here is a statement from Comcast to clear up any confusion:

“The blog reports that Comcast is an investor in, or partner of the Right Network are inaccurate. We have no partnership with this venture and have no plans to launch or distribute the network. As we have done with hundreds of other content providers, we have met with the network’s representatives. We do carry a number of independent networks on Comcast representing a wide variety of interests and diverse viewpoints.”

"Through partners including Comcast..." prominently appears in Rightnetwork's own promotional literature (click to enlarge)

How could we have been so wrong?  🙂

1. The network’s founder is Ed Snider, chairman of Comcast-Spectacor, whose parent company is guess-who?
2. Rightnetwork’s own promotional “lookbook” (which they took down this morning, but which you can still get from us right here) says, “On television, through partners including Comcast….”

Somehow, Comcast forgot to call out Rightnetwork for making claims they absolutely don’t want to have associated with their company at such a politically-sensitive time, what with the Comcast-NBC merger on the table and all.  It was much easier to blame the bloggers.

It’s not as if the idea of Comcast launching a right wing network comes straight out of fantasy land.  In fact, Politico got David L. Cohen, Comcast’s executive vice president to toy with launching its own right-wing network to compete with Fox News:

A major Democratic donor and fundraiser, Cohen — who oversees the company’s Washington operation spent last week pitching the deal to regulators, editorial boards and reporters —described himself as “a news junkie” who watches MSNBC, CNN and Fox News. He didn’t dismiss out of hand the possibility of launching a right-leaning network to compete with Fox News, and he said Comcast wouldn’t tamper with NBC or MSNBC’s operations (Olbermann told POLITICO, “I’m confident they know exactly what they’re doing and exactly how valuable a commodity MSNBC has become”).

Cohen explained that Comcast’s job is not “to shape the content that people receive. It is our job to facilitate the delivery of a diverse set of voices and opinions to consumers, and we believe it’s up to the consumer to decide which of that content he or she would like to listen to or watch and which of that content he or she would like to avoid.”

Rightnetwork has remained silent on the matter, so we’ll apologize on their behalf for misleading you.