Mexican Speed War: Broadband Speeds Will Exceed What Many in the States Can Obtain… Often At a Lower Price

Phillip Dampier January 26, 2010 Broadband Speed, Competition, Video 4 Comments

While the United States argues over broadband speeds, pricing, and usage limits, a broadband speed war is breaking out in Mexico which could deliver millions of Mexicans better broadband service at lower prices than what providers in the United States and Canada offer many of their customers.

The first shot came from Telmex, owned by media tycoon Carlos Slim.  They announced a more than doubling of their company’s DSL speed from the current 2-4Mbps to more than 10Mbps.

Telmex is Mexico’s leading Internet Service Provider, and typically bundles its broadband service with a calling package.  Telmex currently sells up to 5Mbps service, bundled with a phone line with unlimited local and long distance calling, plus 200 minutes of free calling to the United States, other calling features, free wi-fi access in more than 120,000 locations, and a free wireless modem/router for approximately $78 a month.  New subscribers get a bond worth approximately $39 when they sign up for service.

Televisa’s Cablevision, a cable provider, announced over the weekend it would match Telmex.

“Cablevision will offer this year more than 10Mbps service across Mexico City and surrounding areas at very affordable prices,” Televisa Executive Vice President Alfonso de Angoitia tweeted.

Televisa has been playing catch-up to Telmex, but the cable company’s “triple-play” phone, broadband, and video package has been attracting considerable attention.  The Mexican authorities currently prohibit Telmex from offering video to customers because of market domination fears.

Cablevision standalone pricing for their current 2Mbps service is about $23 a month with a term contract.  Additional discounts are provided for bundled service — $40.33 a month for both broadband and telephone service.

The price war broke out because of anemic growth in the landline telephone business, and the potential revenue expanded broadband service packages could bring Mexican providers.

[flv]http://www.phillipdampier.com/video/Mexico Cablevision Telmex Ads.flv[/flv]

A selection of ads from Cablevision and Telmex. (3 minutes)

Where’s Our Refund? Cablevision Subscribers Want Credit for Now-Resolved TV Food Network/HGTV Spat

Phillip Dampier January 25, 2010 Cablevision (see Altice USA), Video 1 Comment

The battle between Cablevision and Scripps over the carriage of two popular cable channels has been resolved, but customers in New York, New Jersey, and Connecticut are now wondering where their refunds are for three weeks of interrupted viewing.

“Why are we paying for two channels they’re not delivering,” asks Stop the Cap! reader Alvira in New Jersey.  Many others are wondering the same thing, now that Cablevision is billing customers for January service that delivered an incomplete cable lineup.

The town supervisor of Ramapo, in Rockland County, New York, is demanding rebates for customers.

“We want a refund,” said Christopher St. Lawrence.  “We have over 10,000 [customers] right here in the town of Ramapo.”

[flv width=”600″ height=”356″]http://www.phillipdampier.com/video/WABC New York Cablevision Refunds 1-11-10.flv[/flv]

WABC-TV New York reports on customer demands for refunds from Cablevison. (2 minutes)

The resolution over the carriage dispute came last week, after negotiations finally achieved an agreement restoring the channels.

“This is the resolution everyone wanted, and to have achieved anything less would have been a profound disappointment,” said John Lansing, executive vice president of Scripps.

Scripps had demanded about 75 cents per month from each subscriber for the two networks.  Cablevision formerly paid 25 cents per month.  In the end, industry watchers suggest the two companies ended up agreeing on about 45 cents per month.

Road Runner Upload Speed Increased for Standard Customers in Rochester, No Change for Turbo

Phillip Dampier January 25, 2010 Broadband Speed 14 Comments

Time Warner Cable Speed Test Results (Turbo)

The Rochester-Finger Lakes Division of Time Warner Cable has upgraded upload speed for Road Runner Standard service customers, up from 384kbps to 1Mbps effective over the weekend.  Stop the Cap! reader Sergey first noticed a change on Thursday evening, but it took the weekend for the upgrade to make its way across the region.  Standard service is now 10/1Mbps in Rochester, although the Powerboost feature, also included for all Road Runner customers, can create speed test results showing 20-25Mbps download speeds, at least at the start of a file transfer.

The upgrade may make Road Runner Turbo less valuable, as no corresponding increase in upload speed for that package has been noted.  Turbo provides Rochester Road Runner customers with 15/1Mbps service and remains at those speeds.

According to Time Warner Cable’s website, the increase brings Rochester closer to the speeds other nearby cities have.  Buffalo enjoys double the upload speed, however.

  • Buffalo/Western NY:  Standard: 10/1Mbps   Turbo: 15/2Mbps
  • Syracuse/Central NY: Standard: 10/1Mbps  Turbo: 15/1Mbps
  • Albany: Standard: 10/1Mbps  Turbo: 15/1Mbps

If you are not receiving improved speeds yet, unplug your cable modem briefly and plug it back in.

Road Runner Customer Speed Test

The DC Circuit Court Likely to Protect & Preserve Corporate Broadband Control

Phillip Dampier January 21, 2010 Comcast/Xfinity, Net Neutrality, Public Policy & Gov't 6 Comments

DC Circuit Court

Once again, the United States Court of Appeals for the District of Columbia Circuit is proving to be the best friend corporations have to unravel regulatory policy and consumer protection laws that might violate corporate free-speech or trade rights.  It has become a favored venue for telecommunications providers who want to be rid of pesky prohibitions or reasonable regulation.

After a series of arguments, universally considered disastrous for the Federal Communications Commission’s authority to regulate broadband, the cable operator may want to send flowers to the Court… a lot of them.

Earlier this month, attorneys for the FCC defended their right to tell Comcast it cannot throttle its customers’ broadband speeds.  The FCC maintains it has regulatory authority over broadband service, claiming such power could be inferred from Title I, Section 230(b) of the Communications Act, which states that it is the policy of the United States “to preserve the vibrant and competitive free market that presently exists for the Internet” and “to promote the continued development of the Internet.”  From that the FCC wrote a policy statement stating it was, “necessary to ensure that providers of telecommunications for Internet access or Internet Protocol-enabled (IP-enabled) services are operated in a neutral manner.”  That was the basis for their crackdown against Comcast’s speed throttle.

After the arguments between Comcast and the FCC concluded, court-watchers believe the Commission’s days of broadband oversight are numbered.

Ars-Technica’s Matthew Lasar documented the probable train wreck for those who seek to rein in provider abuses.

At issue is whether the FCC has been granted direct legal authority for Internet regulation by Congress. Comcast, and as it turned out many on the Court, believe the FCC is relying on policy statements, not written law, for their regulatory authority over Internet Service Providers.  The Court transcript says it all:

Randolph

“In looking this over I found a good many situations in which Congress has instructed the FCC to study the Internet,” said Justice A. Raymond Randolph, [appointed to the Court by President George H.W. Bush in 1990], “and taxation of transit sales transactions on the Internet, and this, and that, and the other thing. But what I don’t find is any congressional directive to the FCC to regulate the Internet.”

It wasn’t hard for [Comcast attorney Helgi G.] Walker to summon a response to this observation. “That’s right,” she declared.

And with that, Comcast had won. Even before the FCC’s attorney got to the bench, the judges were doing Walker’s job, swatting aside arguments on behalf of the agency’s Order sanctioning the ISP. Pro-FCC briefs to the court had noted that the Supreme Court recognized the Commission’s ancillary authority in its Brand X decision, a crucial ISP access case. Randolph threw this bullet point into the trash icon, referring to the “offhand statement” in Brand X. “And the Supreme Court has moved so far away from that kind of an analysis in today’s modern jurisprudence,” he added, “it seems antiquated.”

By the time Commission lawyer Austin C. Schlick began his rebuttal, Randolph moved in for the kill.

“May it please the Court,” Schlick began. “Ms. Walker hasn’t attempted to defend the actual network practices that were employed here, and so I won’t spend time just… ”

Sentelle

[Justice David] Sentelle cut him off. “Well, her position is that she doesn’t have to,” he tersely noted. “She’s here to say that you don’t have any business inquiring into those practices, ergo we don’t either.”

That’s true, Schlick conceded. “Right,” Sentelle warned. “So you may want to move on to something that’s at issue then, Counsel.”

And that was largely that.  The Court is very likely to hand down a ruling that strips the FCC of its ability to regulate or oversee broadband service in the United States.  Even Schlick knew what has forthcoming:

By the end of the discussion Schlick was bargaining with the judges. “If I’m going to lose I would like to lose more narrowly,” he confided. “But above all, we want guidance from this Court so that when we do this rule-making, if we decide rules are appropriate we’d like to know what we need to do to establish jurisdiction.”

“We don’t give guidance,” Randolph grumbled, “we decide cases.”

Comcast should have bought lunch for everyone.

So now public policy groups and advocates of FCC oversight over broadband, particularly as it relates to Net Neutrality, are scrambling to figure out what to do next.

It comes down to four possible outcomes:

  1. One of the parties appeals the case;
  2. Corporate control of broadband without oversight is assured, as the FCC is stripped of any regulatory authority;
  3. The FCC manages to find some other wording from laws Congress passed that justifies lawmakers wanted the agency to oversee and regulate broadband services;
  4. Congress passes new laws specifically enacting broadband regulatory authority for the FCC.

Of course, today’s bland authority over broadband comes as a result of legislative compromise from the great regulatory battles over telecommunications during the Clinton Administration.  Providers argued less is more, and have grudgingly accepted limited FCC authority over some of their services, except when a challenge threatens to cost them control or a lot of money.

With a hostile reception at the Court, and the FCC’s “surrender first, fight later” legal argument, an appeal may only delay the inevitable.  The FCC does have plenty of Congressional directives to review which may permit it to enact Net Neutrality protection, but another provider lawsuit opposing Net Neutrality is inevitable.  In fact, without the passage of a clear, concise federal law providing the Commission with explicit broadband regulatory authority enacting Net Neutrality and other protections, the aptly-numbered “2” is the likely outcome for consumers.

Thankfully, Rep. Edward Markey’s (D-MA) Internet Freedom Preservation Act would solve much of this problem, by forbidding Internet service providers from doing anything to “block, interfere with, discriminate against, impair, or degrade” access to any lawful content from any lawful application or device.

Getting it passed in a Congress mired in division is another matter.  The best way to overcome that is a strong showing of support for Markey’s legislation in calls and letters to your members of Congress, and that you are carefully watching their votes on this issue.

Verizon Is Not Kicking Off Copyright Violators… For Now Anyway

Phillip Dampier January 21, 2010 Astroturf, Net Neutrality, Public Policy & Gov't, Verizon Comments Off on Verizon Is Not Kicking Off Copyright Violators… For Now Anyway

The issue of copyright enforcement is a thorny one, and Stop the Cap! doesn’t spend a lot of time dwelling on it, except when it sneaks its way into our issues.

CNET News started a brush fire yesterday when they quoted a Verizon representative who claimed the company had been kicking off users who use peer to peer (typically torrent) software to exchange copyrighted material.  The gist of the piece was that Verizon has been receiving copyright infringement notices from copyright enforcers and they’ve been notifying their customers to stop or risk service suspension.

“We’ve cut some people off,” Verizon Online spokeswoman Bobbi Henson told CNET. “We do reserve the right to discontinue service. But we don’t throttle bandwidth like Comcast was doing. Verizon does not have bandwidth caps.”

With that purported admission, the story was off and running.  We received several news tips about it from readers.

But this morning, Henson claims she was misquoted and the company has not actually suspended anyone’s account, but reserves the right to do so.

For now, anyway, it appears there has been no policy change at Verizon.  The company dispatches canned e-mail messages to account holders targeted in copyright complaints asking them to stop the infringing activity.  Verizon claims most don’t have to be warned twice.  That’s a commonly found policy at most providers.

The movie and music industry have reduced the number of lawsuits it brings against alleged violators, but that doesn’t mean they’ve given up the fight.

Instead, both industries have launched lobbying and astroturf efforts to inject copyright protection into the broadband expansion and Net Neutrality debates.  The Arts+Labs “think tank” was a perfect example of that, trying to conflate Net Neutrality with piracy in the music industry’s dog and pony show performance at the New York City Council Technology In Government Committee hearing regarding Net Neutrality.

The industry hopes it can insert something akin to a “three strikes” provision into telecommunications law that would bar repeat copyright violators from having Internet access. Unfortunately, history has shown that the bar has been set so low as to what represents “proof,” a mere allegation under these policies could be sufficient to put your finances and potential broadband access in peril.

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