SubscribeRoad Runner is pulling the plug on its network of dial-up access numbers, effective November 30th. Customers who registered for the service at some point are receiving e-mail notification letting them know they’ll need to make other arrangements if dial-up is still valuable to them. Road Runner has always offered dial-up access for customers on the go, or who experience cable service outages, providing a backup means to connect to the Internet.
No explanation for the decision to drop service is provided, but with many subscribers now using wi-fi and mobile wireless broadband, usage of the service may have declined over the years.
Last June, Road Runner dropped newsgroup service because a dwindling number of customers used it (if they even realized what ‘newsgroups’ were.)
Stop the Cap! reader Bruce sent word our way even before we got our copy — we’ve been Road Runner customers since 1998 and had registered years ago ourselves.
I had a chat with a TWC CSA today as soon as I got this email and found out a number of things (none of which surprise me)
1) I will have to pay the same amount for my Road Runner after 11/30, even though TWC has removed features decreasing the value of Road Runner.
2) That there may be a faster alternative in the future (Read: Road Runner Mobile which is starting in select areas 12/1)
Glenn Britt being Glenn Britt
Just another price increase. They got rid of Usenet access too and never lowered the price either. Time Warner had excellent Usenet service. For an ISP, it had around 95% completion rates. About every company out there, not just limited to the cable and telcos, do this to give the illusion of not raising prices. Breyers ice cream use to be half-gallon size. Now, it is the same price but significantly less. I think it is 1.5 quarts now. If Time Warner didn’t drop their Usenet service, I probably would of stuck with them but I guess the RIAA and… Read more »