The Triad protestors were smaller in number, but still effectively made the news on several stations in the area.

Time Warner’s latest statement indicated the “company was actively working on [pricing] that would meet everyone’s needs.”  Of course, they already have a range of packages which meet the overwhelming majority of customers’ needs.  The problem is, light users aren’t being sold Road Runner Lite, which is available and less expensive than standard Road Runner service.  Another safe bet is asking people to pay triple the price they pay now for their existing service is not meeting anyone’s needs, except the bean counters at Time Warner headquarters.

Amusing in some of the informality, such as when the anchor asked people to call her up and explain what a “gigabyte was.”  Many customers are in the same position, not having a clue.  The sad part of this, of course, is that Time Warner wants to force them to learn, and had punitive tiers with substantial overlimit fees to spank those who didn’t learn enough.  It’s a plan designed to make you fear how much you are using, with the hope that you will use substantially less to avoid going over your “ration” for the month. April 18, 2009