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360 Degrees: A Diary of the Last 24 Hours

Phillip Dampier April 17, 2009 Editorial & Site News, Public Policy & Gov't 73 Comments

dampier11Since this site started, I’ve always promised to share my honest thoughts about the fight to keep usage caps off of broadband services.  We don’t take advertising, we don’t take industry money, and nobody gives me a thing for spinning in one direction or the other.  I’m you – a subscriber, a consumer, just an ordinary guy.  One of my talents just happens to be the ability to type very fast and produce a lot of information in a hurry.  I’m also passionate about the things I care about, particularly when I get ticked off about them.  Messing with my Internet service is a sure fire way to get my dander up.

Wednesday afternoon, I learned and alluded to the fact that Senator Schumer was headed to town.  Their office had been in contact with me, apparently because they, like several others in DC, had found this site full of interesting things to read.  It’s also probable that several of you had been calling and writing the senator’s office about this issue, and perhaps a few name-dropped, I don’t know.  Senator Schumer coming to town to do what it takes to make sure New Yorkers are taken care of is a sight to see.  He’s passionate and a real fighter.  And I was invited to come down and watch.

Almost two weeks before, Rep. Eric Massa was already fully engaged in the fight, and I think it’s important to say that because he stepped up, this issue got national attention, fast.  Without Congressman Massa, there is no way we would have gotten as far as we have.  When he announced he would take on this industry with legislation to ban these kinds of usage caps, this website crashed from the traffic stampede.  That brought us an entirely new audience who have gotten up to speed on our issues and have joined the cause.

Many of our readers wrote me privately to say how pleasantly shocked they were when they called his office, asked to speak to him, and were put right through!  A lot of us never get farther than the office staff that takes down our message and promises to pass it along.  I have never seen a member of Congress get so involved in an issue so quickly and instantly know what is at stake.  We’re incredibly lucky to have him in our western New York delegation.  We need to make sure we keep him, if you ask me.

I heard the frustration from our friends in North Carolina and Texas that had trouble getting their own members of Congress involved in these issues.  I am just glad that at least for the time being, the New York one-two punch of Eric Massa from the House and Chuck Schumer from the Senate extended not only to Rochester, but also into the Triad of North Carolina as well as Austin and San Antonio, Texas!

Thursday morning, I got word Sen. Schumer would be moving the event from Irondequoit to the heart of “enemy territory,” in front of Time Warner on Mt. Hope Avenue in Rochester.  There was rumblings of an announcement forthcoming.  I have to say I was a bit fearful it was going to be a concession of another expansion of the sizes of the tiers.  We got that last week along with claims it somehow represented proof the company was listening to customers.  Of course, they weren’t.  Nobody is clamoring to have gas gauges attached to their Internet access at OPEC-like pricing.  Been there, done that last summer with the real thing.

I cautiously park in Time Warner’s cable store parking lot and then wander down to a podium I see being set up over on the corner of the property.  By now, the local media had started filtering in and also made a beeline for the podium with cameras and microphones in tow.  At least R-News didn’t have far to go to cover this story!  In addition, WROC, WHEC, and WHAM were there for television, WXXI and WHAM-AM were there for radio, and Kate Perry was there from the Democrat & Chronicle.  It was great to finally meet Kate Perry who has been doing amazing work covering this story since April 1st.  Rachel Barnhart from WHAM was there, and we got to spend a few minutes talking about her online life with AT&T wireless broadband that she wrote about in her blog a few weeks ago.  Jeremy Moule from City Newspaper, the alternative newsweekly, was there as well.  Jeremy was the first reporter to get Rep. Chris Lee, the last Republican congressman in western New York, on the record about the cap issue.

The event started late because up until the last minute, the senator and his staff were hard at work trying to get an agreement hammered out with Time Warner executives, presumably on the phone from New York City.  Suddenly, the senator appeared along with some of the local Time Warner executives that you may have seen on television the last few weeks, and a press release was handed out.

I have to say I was stunned to learn Time Warner seemed to capitulate on the issue and withdraw their tiered usage plan experiment.  The first thought I had was, “just for Rochester?  What about North Carolina and Texas?”  I was assured that the plan was shelved in all of the test markets.  Whew.  There is no victory here if one city escapes but the others get to sink, so I was relieved it seemed to be to the benefit of all (I learned later in the day Beaumont was not a “test” anymore under this definition, and they’re still stuck).

The senator approached the microphone and read a statement.  I was standing next to him on one side, two Rochester Institute of Technology students were on the other.  What you may not recognize is that the media usually shows you around 10-20 seconds of sound bites from a 10 minute statement.  Senator Schumer lambasted Time Warner for potentially tripling consumer bills, for using its market domination to extract extra cash from consumers’ wallets, and that Rochester was in a tough spot with Verizon FiOS unable to provide their extremely competitive alternative.  He also applauded Time Warner for acting responsibly in pulling this thing back, and spoke with Glenn Britt, Time Warner Cable CEO.  He claimed Mr. Britt admitted to him the plan was handled badly.  He then confidently stated the plan was shelved for good.

Victory achieved.

R-News interviewed me, Kate got my reaction, WHEC and WHAM asked me how I felt.  Pretty good at the time.  At that moment, it seemed we’d achieved a 180 on this issue from Time Warner.  Finally I get my life back and don’t have to spend endless hours fighting the company that provides me with my Internet access.

Heading home, I was dictating our victory over the car phone to be posted here in one or two sentences.  When I sat down to write a longer version, everything went crazy.  Suddenly I couldn’t access this site, along with virtually everyone else, as traffic rapidly brought the server to its knees.  We spent a good part of the afternoon rebooting the server, tinkering with the settings, yanking this or that feature to reduce the load wherever possible.  By around 5pm, we had finally found a workable solution and server response began to pick up, and the comments system was also restored online a little later.  If it was frustrating for you to reach the site, it was even more frustrating for me knowing that.  I also couldn’t finish my thoughts in their entirety because the site’s editor kept going offline.

Meanwhile, the phone started ringing as more reporters sought reaction.  I had finally gotten a chance to sit down and read the promised Time Warner press release which we were told “would be forthcoming later.”  I expected something that more or less mirrored what Sen. Schumer’s release had said.  The company heard the voices of the masses and had done what Alex Dudley had promised all along, to yank the experiment if enough people indicated they didn’t want it.

But to tell you the truth, that is not what I was reading.

In fact, the more I read, the more concerned I got.  What we heard earlier in the day was the shelving of the plan was by the mid afternoon something entirely different from Time Warner.  Now, the plan itself was not the problem, it was just that it was “misunderstood.”  It wasn’t an acceptance that the plan was wrong all along.  It was that the plan was the right thing to do, but needed “customer education” in order to make it palatable.  In fact, by the end of the statement, it was clear the consumer equivalent of Count Dracula was not, I fear, staked through the heart, but rather threatening to rise again, intact, from the dead.  It would just take a few months more before it resumed its attack, after the “gas gauge” turns up.

Now we’ve seemingly gone 90 degrees back towards where we were.  We’re not 180 back to where we started, but we might be headed that way.

The media reports on this also are picking up on the apparent disparity between the two statements, by tempering reports with mentions that the plan is dead “for now.”

I intend to get to the bottom of this pronto.  I will be in touch with the relevant parties between now and Monday and will get a more definitive response as to exactly where we are right now.  If I’m not happy with what I hear, StoptheCap! will fully re-engage in all out war against this project.  This site feels that victory comes only with an assurance tiered usage plans with draconian caps are dead and buried permanently, not simply delayed for a few months for an “education campaign” only to return largely intact.

Those of you who were visiting this site every few hours throughout the day will need to continue to do so.  We have achieved a tentative victory in this battle, but we have not come close to winning the war.  We’ll have a weekend to relax and recharge and then see where Monday takes us.  I’ll be covering how the news media is reporting this matter over the weekend, so there will still be plenty to see here.

Maybe the Frontier DSL stuff will also arrive tomorrow, giving me something to work with and review over the weekend.

Thanks for staying loyal to the fight and hang in there.

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Dion
Dion
15 years ago

Keep it up, I will keep checking every few hours. Until I see them stop all test markets this is just them biding time and nothing else.

James Lang
15 years ago

Well we all know now we did win the day but the war is far from over still the government to place guide lines to protect the customer. This site has proven the ISP can make money and still be uncap or charge an arm and leg for their service. Now remember if you are in Austin please send me any information on how to contact the local government so I can put it on my website. They need to be told bandwidth capping is bad. The more information you can give me the more I can put on my… Read more »

Earl Cooley III
Earl Cooley III
15 years ago

The delay will allow TWC to enact customer retention strategies to make their next attack round stronger, for example, negotiating with apartment managers for exclusive and mandatory lease amendments that make apartment dwellers automatically TWC customers in order to be allowed to renew their apartment leases (combined with a satellite buy-back program). The discounts offered by TWC in these agreements seem to me to be evidence that their standard rates are already price gouging, given that they can afford to discount to retain customers.

Erich
Erich
15 years ago

I still think we should all cancel service from TWC. Just to further prove our point. Maybe setup a day when we all do it. I think the ONLY way they will ever realize this is a horrible idea is by hitting them where it counts.

techzen
techzen
15 years ago

If anyone knows an ISP in Charlotte, NC that doesn’t have caps and is as fast or faster than TWC I’d cancel right now. However, they just about have a monopoly here. Big surprise. I mean I guess there is DSL…but the last time I had DSL it was horrible.

Ken
Ken
15 years ago

What all this proves is that Congressman Massa had the right idea all along. Make it illegal to implement usage caps. Let’s continue to fight Time Warner!

jr
jr
15 years ago

I think they’ll roll it out again in October which was the plan all along

Darkling
Darkling
15 years ago

Is the protest still on for Saturday? If so, it sounds like an opportunity to tell them that we don’t need their kind of education. The facts serve us much better.

Jim
Jim
15 years ago

Yes, the protest is still on. I got an email on it last night.

Dan
Dan
15 years ago

I still don’t feel like we’ve won. I didn’t feel that way when I got the news, and I don’t feel like that now. I guess I’m a skeptic, but I don’t see this problem solved until the government either regulates or destroys Time Warner’s monopoly in Rochester and anywhere else they have one, regardless of whether caps were part of their plans in those markets. Still, I want to switch, but where will I go? Earthlink is essentially Time Warner. Sure it’s a little cheaper for the same product, but there’s still that stink of Time Warner when you… Read more »

Uncle Ken
Uncle Ken
15 years ago

Eric: Your post made me start thinking out loud. See Eric’s post above April 17 2:48 am. My thoughts are just how many people would change to another provider given that there is really no place else to go around here. Many in this country just buy a computer already loaded, Have somebody hook them up and if there is a problem they call somebody else without fully knowing how the system works. The only thing they do know is that bill that comes every month. The people that jump ship would be exactly the people TWC really do not… Read more »

Dan
Dan
15 years ago

Ken I agree with you that government does have the right to tell private industry what to do. But in this way. General guidelines and regulations for standards and practices, backed by stiff penalties and anti-trust statutes that allow them to break up a company that is too big and is stifling growth and competition. Not by telling an individual company how to run its business. That’s the difference. If GM wants to make SUV’s because they feel that is what Americans want, let them. (Now, if GM wants government money to stay afloat and the government essentially buys part… Read more »

T.M.
T.M.
15 years ago

When I read the initial news and Senator Schumer’s press release , I felt proud to be a part of the fight. When I read the release from TWC I felt like it was an empty win. It is obvious some form of concrete, proof that tiered pricing is needed. This may not be “War” like between Nations, but it is war between consumers and business. I’d like to see The Senator and the Representative secure something in writing that this will not be allowed and/or force TWC to allow other providers access to their lines just and the electricity… Read more »

Judy
Judy
15 years ago

Can anyone explain why Verizon FIOS can’t come to Rochester?

Dan
Dan
15 years ago
Reply to  Judy

Yes. They have a handshake agreement with any other “phone” companies (like Frontier) not to install their DSL or FIOS lines where DSL lines already exist. They’re not the answer, people. They’re really not. I firmly believe that the company we should switch to has not yet been created, but we will know when it is, because it will be like a breath of fresh air when someone that thinks like we do puts a business model and a mission statement down on paper and walks out of the bank with a startup loan and revolutionizes the way Rochester sees… Read more »

Brion
Editor
15 years ago
Reply to  Dan

I’ve been thinking a cable co-op would be an excellent competitive solution to Time Warner. Much like a credit union, the co-op is owned by all the customers.

I wonder what the legality of creating one is and how feasible it would be considering TW would price it out of business as it started up – only to jack up their prices afterward.

What do others think?

Stephen Switzer
15 years ago
Reply to  Brion

I’ve thought the same thing and wholeheartedly agree. I also own an IT company and have other contacts that could possibly assist. However, there are a few unanswered questions in my mind, and I’m not sure who to ask about it.

Matt2624
Matt2624
15 years ago

Great work! But let’s face it… the people caused TW to back-off not Chuck Schumer. We really don’t need gov’t involved in businesses. All we really need is the people to speak and act, and businesses will respond. The ol’ basic Supply and Demand principle. Chuck Schumer was just able to fly in and take the credit. Keep gov’t out of the business sector, and give credit where it’s due… to Mr. Dampier and the citizen consumers who drew the line in the sand!! Thank you all!!

Dan
Dan
15 years ago
Reply to  Matt2624

Matt, you could not be more wrong. The people can’t always do it alone, and we could not have done this without the help of our government. When they showed up, that’s when we knew that this little uprising of ours had legs. That is why we elect officials like Sen. Schumer to be our voice. Government regulation is still needed, this is not over!

Megan
Megan
15 years ago
Reply to  Dan

I completely agree Dan- I have been involved with situations in the past where the people have stood up to corporations with no response from them at all- they could care a less. Politicians stepping in was necessary here. This doesn’t mean of course that the people have no input- but that the politicians were able to open up the companies eyes that the people should be listened to.
btw, just wanted to give a big thank you for all your doing 🙂

DOWN_with_TWC!
DOWN_with_TWC!
15 years ago

My guess is this. They will roll out the dreaded “gas gauge” over the summer and give people a chance to check there usage, increase the usage caps by a small margin then go on the attack “educating” people. They will focus on the lite and medium users who are within the caps, spin some corporate lingo to make it sound like “caps” will save them money. Then once they feel they have enough people on their side they will start this all over again.

Sunflower
Sunflower
15 years ago
Reply to  DOWN_with_TWC!

Bingo! That’s exactly what was thinking they’d do. I’m still going to switch, once I move, but not sure who I’ll go with then.

Brion
Editor
15 years ago
Reply to  DOWN_with_TWC!

They’ll probably also start rolling out TV advertisements that in effect promote bandwidth caps. I wouldn’t be surprised anyway.

Michael C
15 years ago
Reply to  DOWN_with_TWC!

I say let everyone know to ignore their “gas gauges”….don’t pay them any attention, but I have a feeling all TWC customers are gonna have cute little dials on their bills now showing just how “little” data they use. TWC will be beating this message into their customers every month

DOWN_with_TWC!
DOWN_with_TWC!
15 years ago
Reply to  Michael C

Its also important to keep your own usage meter on your computer and compare it with TWC. I get this sick feeling they might “alter” peoples in favor of there numbers. As for me, 2 weeks and 34gb’s of data consumed.

Uncle Ken
Uncle Ken
15 years ago

Thanks Dan for your words I appreciate them. Strength of this site is the ability to allow people to share thoughts and ideas. To Matt In no way was I trying to dilute Phil’s importance in this issue. He was the one that started it all. Pulled together the people and information that was so important but in Phils own words he also said we got a lot further with the help of the washington people. In this fight we need everybody to pull together at the same time and often.

Dan
Dan
15 years ago
Reply to  Uncle Ken

I have to agree – Matt is right that we could not have done this without Phil, but essentially what we have done here is this: Phil brought us all together. If we had individually gone after Time Warner on scattered talking points and alerted our congressman with unorganized thoughts this thing never would have gotten off the ground. At that point we were nothing better than an unarmed helicopter. Hovering over Time Warner, watching their every move, the hum of our motor whirring in their ears all day long as they went about their daily business. Eric Massa and… Read more »

Stephen Switzer
15 years ago
Reply to  Dan

Yes, and I agree!

Derek J. Punaro
15 years ago

Is Time Warner’s statement available online somewhere? I can’t find it.

T.M.
T.M.
15 years ago

I also want to read the entire statement made by Senator Schumer.

Sunflower
Sunflower
15 years ago

You can find TWC’s statement here: http://a.longreply.com/120178

Judy
Judy
15 years ago

Has anyone yet addressed the issue about the deaf community’s use of videophone vs. bandwidth cap?

I’m still encouraging deaf people to attend Saturday’s protest because I don’t think this issue is completely over and done with.

Brion
Editor
15 years ago
Reply to  Judy

TW’s official statement is that they would “work with” the deaf community to address their concerns. They did not specify how they would address them.

Jim
Jim
15 years ago

This unfortunately is just a delay from TW. Phil (as usual) makes the point that TW is just trumpeting, “we were misunderstood”. That statement should scare you all since it truly indicates the “heart” of TW. i.e. we’re going to come back after more re-education is done. Since the issue is not truly bandwidth, but capacity at a given moment. If TW can show network flooding at consistent intervals I might believe the need for a change. Even at that point there are so many management techniques to deal with bandwidth they are too many to count. I am concerned… Read more »

Dan
Dan
15 years ago

I think the best analogy is traffic. We build roads and highways to allow the flow of traffic. Unfortunately, during rush hours, the roads are not wide enough to handle all the traffic at full speed. We can either accept this, or invest in infrastructure to build better roads to allow for more traffic. At no point would we ever begin to charge people for being on the road too much, or driving bigger cars that use too much of it at one time. The internet is the same. We can either accept the fact that sometimes it will be… Read more »

Stephen Switzer
15 years ago
Reply to  Dan

ABSOLUTELY! I’ve used the same analogy, and there is no better one than I can think of. I’ve said, “There’s such a thing as peak usage, get used to it!”

Craig
Craig
15 years ago
T.M.
T.M.
15 years ago
Reply to  Craig

That’s awesome. I support him fully and hoped he would continue despite TWC’s “shelving” of the plan.

T.M.
T.M.
15 years ago
Reply to  T.M.
vcheng
vcheng
15 years ago

We cannot stop now. We must continue this momentum to push legislation through NOW. It is as simple as that. StopTheCap and its band of supporters need to keep up the pressure until we have the legislation in place. Please continue to email all town hall supervisors, and you local and state officials about his issue. Please continue to keep Sen. Schumer and Rep. Mass fully aware of the need for proper legislation. Please do not regard this tactic by Time Warner as a solution. This is a mere tactic, strategic in its withdrawl designed to lull us into a… Read more »

Oscar@SA
Oscar@SA
15 years ago
Reply to  vcheng

You are correct, we have to move forward on our fight against traffic caps. I bet TWC will not be sending me any information about how good the cap is since they know I contacted them 12 times already… I will visit with my friends, family and everyone I can in order to let them know about this and to have them call TWC and voice their concern. We are in full Fiesta festivities here in San Antonio and I will go to several events. TWC is always there and I will let them know my dissatisfaction as well as… Read more »

Sunflower
Sunflower
15 years ago

Metered bandwidth will be back (hard to kill, kind of like a Terminator..)

Here’s a good article I found on it: http://www.dslreports.com/shownews/101962

Also, it’s probably a good idea to watch Alex Dudley’s twitter account. Here’s the link: http://www.twitter.com/alextwc. He tries to explain TWC’s positions when people ask him, and the answers can come off arrogant sometimes (but that may be due to the 140 character limit). It’s amusing, to say the least 🙂

meghan
meghan
15 years ago

reading some comments on the D&C and I’m finding that people think tiered prices will save them money…and that they don’t want to pay for their neighbors use…(Not with my tax dollars blah blah blah) You can bet TWC is listening to them to justify their next round of caps. We need to make it clear that for light users there is Road Runner Lite and many other options to help them save money. I’m sure TWC isn’t notifying customers that they really could be using Road Runner Lite and saving money. We also need to address their fear that… Read more »

Dan
Dan
15 years ago
Reply to  meghan

I noticed that too, Meghan. You’re right. They’re the same people that spout off the “Not with my tax dollars” nonsense and are easily persuaded to believe whatever they hear from corporations. Unfortunately, their core ideologies may prevent them from hearing our message. My guess is that this core of people will continue to recite this propaganda, no matter how flawed their logic is. We’ve been doing a great job, and the people that aren’t predisposed to that other type of thinking will make the logical decision. But I’m afraid that the people you mentioned earlier are probably lost souls,… Read more »

Patrick
Patrick
15 years ago
Reply to  meghan

Yes, Meghan – this concerns me also. These are the same people that automatically rally against “government” in all shapes and forms because they are told that “government” interference is bad and anti-american. Keep in mind – the housing mess, the wall street mess, the credit mess – these are all results of the “small government” movement. Like Dan says – I think these people are the lost souls that we just cannot worry about too much. People who cannot discern concepts from facts and logic will always be closed off to any contrarian view – no matter how much… Read more »

Aaron
Aaron
15 years ago
Reply to  Patrick

While I can see your points, I really don’t think this is a “big versus small government” debate for these people. They’re simply not tech-savvy and probably called Time Warner and listened to, and believed their talking points when they first heard about this issue. They most likely haven’t taken the time, nor the worry to dig into the issue any further and learn how exactly TWC provides their service. And remember… it was the gov’t that stepped in and told the mortgage companies that they need to start providing mortgages to unqualified buyers. Big gov’t isn’t necessarily any better… Read more »

Dan
Dan
15 years ago
Reply to  Aaron

In this instance, it’s the same people that follow the “smaller government is always better” propaganda to a T. Every time government steps in to do anything, they act like the FBI walked into their living room and stole everything they had under their mattress. They don’t understand that when government is regulating, it is not the “big, bad government” picking on the little guy. It’s actually the government taking a stand against corporations that have gained more power over us than they are due, in the name of the little guy. Sometimes these people are unable to see who… Read more »

MMiller
MMiller
15 years ago

I have a feeling in the next month or so we will start seeing propanganda “educating” us on the benefits of bandwidth caps. It will start with television commercials, since that is fairly easy to produce and distribute for them, then we will start getting flyers in the mail about it and probably radio ads.

Dan
Dan
15 years ago
Reply to  MMiller

Yep. I can zip through the commercials and toss the fliers; but some people actually like that annoying Time Warner guy. This scares me, nothing tricks people into supporting positions contrary to their core beliefs like well spun advertising.

Perhaps our ragtag group needs to start raising some capital of our own.

Dan
Dan
15 years ago

I’ve noticed that many people have taken the reaction of canceling premium services (i.e. HBO, Showtime, etc.), in an effort to let Time Warner know that you’re not giving them this money any more. Personally, I think that HBO and Showtime have done nothing wrong here. They’re content providers that provide premium content almost directly to the subscriber. Those channels are the closest thing to a-la-carte programming that we have. And they’re geared for the future. With the NetFlix boxes and the similar products out there, they know that their basic movies with no ads service can be bought elsewhere.… Read more »

Ron Dafoe
Ron Dafoe
15 years ago

It seems as though TWC was also working on the FCC:

“Now is not the time… to engage in a debate about the need for net neutrality obligations,” Time Warner Cable tells the FCC. But why not, other than the fact that TWC is taking a beating over bandwidth caps?

http://arstechnica.com/telecom/news/2009/04/time-warner-cable-to-fcc-shut-up-about-net-neutrality.ars

Here is the full document.

http://gullfoss2.fcc.gov/prod/ecfs/retrieve.cgi?native_or_pdf=pdf&id_document=6520210258

Brett
Brett
15 years ago

TW has retreated from this particular advance, but the capping is still going on in Beaumont. (Source: http://www.dailytech.com/Time+Warner+Cable+Drops+Tiered+Pricing+Push/article14890c.htm). They are not going to give up easily on this…there is too much money and power at stake. Kudos to Representative Massa and Senator Schumer, but the pressure needs to continue on this until a final victory is won.

Uncle Ken
Uncle Ken
15 years ago

Oscar@SA: I bet they will still send you all the Ad’s that are now known as educational material. I bet Phil still gets his share and I get something from them about every two days. They usually make it to the trash bin as I walk by it. Now I might actually read a few of them for the humor factor and new ammo to fire off more emails.

Oscar@SA
Oscar@SA
15 years ago
Reply to  Uncle Ken

Now that you mention it, I can use the ads to show people what really is going on.. their logic makes no sense and we can always find information that contradicts what they say, some of it even from TWC.. I’ll keep all of their propaganda.. One note for all is to Not leave TWC at this time… It makes more sense to contact them using your TWC email… it will prove you are customers and not just someone else.. they don’t care about us as is… if you contact them by other means they will care even les…

Dan
Dan
15 years ago
Reply to  Oscar@SA

Nice. Maybe we should keep all their mailers and show everyone how much paper they’re wasting. 🙂 Seriously, how many people can possibly be left that don’t know how to get cable, internet, and phone for one “low” price. Maybe that’s why they merged with AOL after all. They needed access to their direct mail machine. If getting one of those in the mail constituted a sale, that “1000 Free Hours” might be the best sold CD of all time.

T.M.
T.M.
15 years ago

Does anyone have an audio recording from Senator Schumer’s statement in front of TWC on Thursday?

Uncle Ken
Uncle Ken
15 years ago

Jim “Since the issue is not truly bandwidth, but capacity at a given moment. If TW can show network flooding at consistent intervals I might believe the need for a change. Even at that point there are so many management techniques to deal with bandwidth they are too many to count.” That really scares me. If TWC was a dam operator they could cause a flood by turning a couple of valves and the water flows faster. That is very visible to even a casual visitor to the location. Thankfully that is very tightly watched and monitored. Now TW as… Read more »

Uncle Ken
Uncle Ken
15 years ago

Dan I really loved those old AOL days. I would get a nice collection of all kinds of media storage. I even got a couple of those thin metal cans that made mailing a disc really nice across the country without a scratch.

Uncle Ken
Uncle Ken
15 years ago

Oscar@SA: Good point about the email address’s

Uncle Ken
Uncle Ken
15 years ago

I guess one more talking point. If bandwidth / capacity Was a true issue they could just drop everybodys down 50 percent except for business accounts and anybody locked into a contract. I do not think there is much that could be down about that in the short term. If they a loosing the money they said they were why would they want to continue being in the net business and remember that little disclaimer in their TOS. They can change it anytime they want for any reason you can not.

Uncle Ken
Uncle Ken
15 years ago

Correction to last post
they could just drop everybodys SPEED down 50 percent.

Uncle Ken
Uncle Ken
15 years ago

Naturally Dan forced me to another post. Dan is correct HBO and Showtime have nothing to do with the cap except they may be loosing their shirt with TV because of the lack of advertisers and are trying to make up some with more internet fees. I still think the government, FCC, and the media giants were having a bedroom party when it came to switching off analog TV for digital TV. Now many of those are forced into a cable connection. If they could not afford a cable ready TV how can they afford another bill every month. Given… Read more »

T.M.
T.M.
15 years ago
Reply to  Uncle Ken

I have converter boxes on 3 TV’s and all work fine with regular antennas. No expensive or fancy antennas are needed. That argument is flawed

drattus
drattus
15 years ago
Reply to  Uncle Ken

I’ve got to agree with the other reply here about broadcast. I’ve got nothing but rabbit ears antenna and a converter box and I don’t have any trouble getting the local stations. Not that I watch it more than a few hours a year, turned the TV off for the most part when it was taken over by “reality TV”.

Ahsan
Ahsan
15 years ago

Hey man, your efforts are truly appreciated by many, many people. People who may not be in contact with you directly, but I know many people who for the last two weeks have made this site one of their regular browsing habits. It makes me happy and proud that people like you were able to inform and educate the public and in the end we were able to achieve. For my part, I wrote to the AG and also called TWC to let them know I would be canceling. I also encouraged my co-workers and friends to do the same.… Read more »

Michael Chaney
15 years ago

Phil….when are we gonna see a post from you about the FCC side of this about their development of a national broadband plan that underway and their distrubution of stimulus funds of which the criteria has yet to be established? I think taking this fight to the FCC and FTC are the next steps for us. I have already submitted a public comment on record to the FCC stating that they should consider adding consumption-based pricing to their definition of “unfair pricing”. I recommend everyone let the FCC know how they feel before they make up their minds on who… Read more »

Uncle Ken
Uncle Ken
15 years ago

Ahsan: Phil would be honored to accept your comments just use the contact link on the top of the page but please use and have your friends use the normal comment sections to voice what you think and what you have done or are doing. I really think a new battle will start Monday to rid us of that TWC response. Punch it out to all you know and everybody else they know. With numbers comes power. The next battle will come from what the congress members said and the TWC response. That needs to be cleared up. I think… Read more »

Matthew
Matthew
15 years ago

Don’t worry. Many of us are not going anywhere.

This site is definitely staying in my RSS feed. Great job so far though.

Arstal
Arstal
15 years ago

My opinion is a little different then you guys. First off, Thanks to Massa for doing the job Howard Coble didn’t and getting these oppressive caps out of the way. That said, I do think Massa’s bill could have some problems: More likely companies would work around it by figuring out other methods. The key is to bring competition into these local markets- and that’s something we’re going to have to do at the local level. Ultimately, Congress can’t solve this problem for us- it will come down to City Hall. I know in NC they are proposing a bill… Read more »

Uncle Ken
Uncle Ken
15 years ago

T.M. you are very luckey it works for you. It does not work for everyone. I wish you well. Ken

Wes S
Wes S
15 years ago

I think Pink Floyd put it best when they said “We don’t need no education. We don’t need no thought control”

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