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TekSavvy DSL Customers Getting Free Speed Upgrades, Lower Prices

Phillip Dampier August 22, 2012 Broadband Speed, Canada, Competition, Consumer News, Internet Overcharging, TekSavvy Comments Off

TekSavvy, an independent Canadian Internet Service Provider, just announced some speed upgrades, changes, and some price adjustments for DSL customers in Quebec and Ontario:

Ontario

  • The 12Mbps tier is being downgraded to 10Mbps with no price change;
  • Current customers on the 12Mbps tier are being upgraded to 15Mbps free of charge;

Quebec

  • Quebec customers who were on the 10Mbps/300 GB package will receive a price decrease to $41.99;

General Changes

  • Customers subscribed to 25Mbps service will now have 10Mbps upload speed free of charge (up from 7Mbps);
  • Packages at 640kbps & 2Mbps speeds have been discontinued;
  • The 16Mbps package is being converted to 15Mbps with existing customers grandfathered at the higher speed.

The speed changes will take effect by Monday, Aug. 27.

TekSavvy uses phone lines from Bell and Telus for DSL service and also uses cable broadband networks owned by Rogers, Shaw, and Vidéotron. Unlike most Canadian providers, TekSavvy sells packages with generous usage allowances or, for a few dollars more, unlimited service.

TekSavvy Solutions, Inc., is one of the leading independent providers of telecommunications services in Canada. Founded in 1998, TSI provides residential, business and wholesale Internet and phone services in Canada.

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  • Ernesto Honez: Was that a confirmed and signed "contract"? Was it verbal? Was it sent out in a letter as bulk mailing, or with a first class stamp? Was it's delivery...
  • Matt: I just got off the phone with AT&T. I called saying that I found a promotion through Time Warner for $34.99 for 15 mbps and I am trying to cut dow...
  • Phillip Dampier: It first went to a handful of test markets in upstate New York (not Rochester) and then has been redesignated as a feature enhancement in Maxx markets...
  • Steve Rea: Any idea when the new DVR is coming to Rochester? I remember a story you posed over 2 years ago from the CEO of TWC at the time! saying it was comi...
  • AustinTX: James, my suggestion would be to switch to TWC rental modems, and fry 2-3 of them over the course of several weeks by running 24v AC into the coax con...
  • Dragos: For 1Gbps in Romania we pay around 12 EUR (VAT included - 24%). http://www.rcs-rds.ro/internet-digi-net/fiberlink?t=internet-fix&pachet=digi_ne...
  • James R Curry: Hey, Phillip - While not related to Comcast directly -- I rent my modem from TWC, and while I'd rather buy one outright, there's one big factor ...
  • Sean: I believe that there are issues intermixing DOSCIS 2/3 modems on a node. It's been about 5 years since I've worked with a CMTS so I am by no means an...
  • AustinTX: Yep, this isn't about "your old modem isn't capable of the wonderful new speeds we're providing to your service tier", it's about "we know your custom...
  • MJ Lee: This is strange. I did get a letter from Time Warner saying my apartment was qualified for Time Warner Cable Maxx, but when I applied for it, I got an...
  • Tim: You know this is overstating the case ... unlimited data adsl2 plans are available from $60 in Australia. Average price is about $90...
  • Phillip Dampier: I think 10/Gbps is available in the USA as well, on an obscenely expensive metro Ethernet or commercial fiber link provisioned by a telecom company. ...

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