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Important: Stop the Cap! is a consumer group that fights for better broadband.  We do not sell service or products.  If you are experiencing a problem with your cable, satellite, or telephone provider, you need to contact them directly for assistance.  We are not them.  However, you can share your experiences — bad or good — using this contact form.

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Recent Comments:

  • Sertis: Well, frankly i just want more than the 20mb upstream provided with their Extreme 150 service (I'm currently using). How long does it take me to back...
  • tacitus: No doubting Thomas's (sorry!) sincerity, but what home business needs gigabit internet? And if he really needs that kind of bandwidth for his busi...
  • tacitus: FYI, I live in Austin, and for at least the last few weeks, I've been getting 60/6 service regularly with Maxx. Probably won't stop me from jumping sh...
  • txpatriot: By the way, if 2000 NN complaints is a "storm", what do you call 64,000 telemarketing complaints?...
  • txpatriot: The FCC used to publish a quarterly summary of complaints, but no longer do. They stopped as of the end of the 4Q2014: https://www.fcc.gov/encyclo...
  • BobInPeoria: Once Comcast completed its purchase of NBCUniversal, this type of situation was inevitable. Comcast(the #1 US cableco) now owns 1(NBC) of the Big...
  • JayS: News reporting on MSNBC? Does MSNBC have Any real 'news' programming? Seems to be All personal opinion and analysis type of programming. Are they tr...
  • correct your dumness,woman: you certantly use a name of God to hate people and things what are you not wanted by any man that you are so bitter and hatefull? who can want that ...
  • Steve: My TWC promotional rate ended on July 24... and my monthly rate... TV and internet... went from $141 to $155. I sent two tweets to @TWC_Help (and got ...
  • Marcus Aurelius: I experienced the exact same issue. I was told I was 1900 ft from the existing fiber optic loop, and that it would cost them $10/ft to do the trenchin...
  • John: Now if only I could get a tenth of the speed I pay for out of them. I'm supposed to have 30 MB/s "extreme" internet, and rarely do I get above 3 MB/s...
  • Robert: What a load of crap. Any docsys 3 modem is capable of handling up to 100 Mbps traffic. I have noticed a repeating pattern in the last few weeks. Af...

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