The Don’t Care Bears

Comcast customers running into Comcast’s experimental 300GB usage cap in Atlanta can now buy their way out of overlimit fees, but it will cost you $35 a month — $5 more than what Comcast’s customers in Florida pay for the same reprieve.

Do You Want Unlimited Data?
Now You Can Get It.

We’re trialing a new Unlimited Data option for XFINITY Internet customers in your area. You can now get unlimited data for an additional fee of $35 per month, rather than paying $10 for each 50 GB provided over your current 300 GB monthly data plan. Enrolling in this option goes into effect on the first day of the next calendar month, so as early as November 1, 2015.

If you typically use more than your data plan, you can select our Unlimited Data option and never worry about unexpected data overages again. Take a look at your recent monthly usage with our usage meter, and see if the Unlimited Data option is right for you. Want more information about unlimited data such as how to sign up?
Click here to learn more.

Please note that this is a consumer trial. Comcast may modify or discontinue this trial at any time. However, we will notify you in advance of any such change.

Stop the Cap! reader Paul sent along a copy of the Comcast e-mail noted above.

Of course Comcast customers want unlimited data in return for the very substantial amount of money they pay the cable company each month for the service. But it is unlikely Comcast will find many customers satisfied with the prospect of paying $35 more to get back the same Internet service they used to receive before Comcast unilaterally imposed a usage cap on them.

Comcast is testing different usage caps and price points to determine which are the most palatable to customers, with the likely aim of imposing their caps on every Comcast customer in the country.

Customers can make it clear to Comcast the only acceptable option is NO USAGE CAPS and NO USAGE BILLING:

1. Inform Comcast you are shopping for another provider and will switch companies over the issue of usage caps.
2. Send a complaint to the FCC letting them know you strongly oppose Comcast’s usage caps.
3. File a complaint with the Better Business Bureau, especially if you incurred overlimit fees on your bill.