Home » Consumer News » Currently Reading:

You Suck: America’s Worst Broadband Cities Include Most of Upstate New York, Much of Ohio

Phillip Dampier November 4, 2014 Consumer News 1 Comment

failAmerica’s least-connected live in much of upstate New York, including the cities of Buffalo, Rochester, and Syracuse and a large percentage of the state of Ohio, including the cities of Cleveland, Dayton, Akron, Cincinnati, and Toledo.

The data comes from the 2013 U.S. Census American Community Survey, which now gathers information on household Internet connections. Out of 176 major American cities with 50,000 or more residential households, the Redistributing the Future blog team was able to crunch the numbers and score which American cities are most likely to lack home Internet access of any kind, including dial-up and mobile Internet (smartphone) and those that lack wired broadband of any kind, including cable, DSL, fiber, or satellite Internet.

The most common reasons homes lack Internet access are: cost (ie. consumers cannot afford the price of the service), availability (one cannot subscribe because the service is not offered), or disinterest (typically older Americans are the most likely to claim they don’t need Internet access).

The worst-scoring include economically challenged communities like Detroit, Mich., and those with extremely large ethnic populations, including Laredo, Tex., and Hialeah, Fla.

Laredo has a 30 percent rate of poverty. Laredo households with children under the age of eighteen headed by women have a 51 percent poverty rate. More than 95% of the population self-identify as Latinos. Hialeah has the highest percentage of Cuban and Cuban-American residents of any city in the United States, at 74% of the population.

It is too early to tell why regions in upstate New York and much of Ohio score particularly badly. Time Warner Cable is by far the most dominant player in upstate New York, winning much higher market share than competitors Verizon and Frontier. In Ohio, rankings for the city of Cleveland are particularly dismal: 51% of Cleveland’s households still didn’t have “fixed” broadband accounts (i.e. cable modem, DSL, satellite, etc.) in 2013. Even counting mobile devices, 45% of the city’s households didn’t have broadband Internet accounts. The economy is likely to have something to do with that. At least 61% of Cleveland households had incomes below $35,000 in 2013.

top 25 no internet
top 25 no fixed bb

Data and charts courtesy: Bill Callahan

Currently there is 1 comment on this Article:

  1. Is there a copy of the full report with all the cities presented and (maybe) ranked?

Search This Site:

Contributions:

Recent Comments:

  • Angela Ehlers (Former Employee): Wow, talk about pointing the finger! Employees are the backbone of your business, without them, you don't have a successful company. How about looking...
  • Frontier Employee: As a frontier employee in Florida, I can honestly say our problems began way before Frontier came along. In my opinion, it started with Verizon, and...
  • Brandon: I am a current employee in Residential Sales in Deland Fl and it is getting harder and harder to meet the sales goals... any former employees , can y...
  • Former Employee: I was let go back in 2013 after working for Frontier for a little over 7 years. The only reason why I stayed for so long is because I needed to suppo...
  • Jennifer: Don't like Frontier? Share my letter I wrote last Fall to the CFO. They never responded or acknowledged. Nor did they ever send the promised $300 g...
  • Cindy: How has class action lawsuits never been filed against them? I dumped them 2 weeks ago, it's so nice to actually have internet again! Frontier would s...
  • Arlene Hughes: the plans are the amts for new signed up customers, the loyal customers get nothing and they pay for all the perks for the new customers. i for one i...
  • David Bystrack: What about all the problems in Ct ??? They still can't get my bill fixed and billed me $476.00 for there mistake.They just took the money from my cred...
  • Disagree with McCarthy: I was an employee of a real Telco corporation and my state was sold to Frontier. There is no training for employees. We have to teach ourselves and ...
  • Smith6612: Compared to Time Warner Cable, some people may actually be saving $10 here if they use the Rental Gateway. In my market, TWC would charge $10 for the ...
  • phychic99: Surely you jest on the Secure Connection Fee :) If not I just spit out my coffee......
  • Lee: I have Frontier and my lines going back to the dslam are all underground. I doubt they would go back to hanging new lines on the electric poles, and t...

Your Account: