Home » Broadband "Shortage" »Broadband Speed »Consumer News »Internet Overcharging »Rural Broadband »Verizon »Wireless Broadband » Currently Reading:

Your Unlimited, Off-Contract Verizon Wireless Web Experience Will Be “Optimized” (Throttled) Oct. 1

throttleVerizon Wireless’ ongoing campaign to get rid of its grandfathered unlimited data customers continues this week with news the carrier will begin throttling speeds of off-contract customers still hanging on to their uncapped data plans starting Oct 1.

Verizon doesn’t call the enforcement of speed reductions a “throttle,” but rather “Network Optimization”:

Verizon Wireless strives to provide its customers with the best wireless experience when using our network. In 2011, Verizon Wireless launched Network Optimization, which slows the data speeds of its unlimited data subscribers with 3G devices who are in the top 5% of data users when they connect to a cell site experiencing high demand.

Effective October 1, Verizon Wireless will expand its existing Network Optimization policy to include its unlimited data subscribers using 4G LTE devices who have fulfilled their minimum contract term. Based on your plan and recent data usage, one or more lines on your account may experience a reduction in data speeds when connected to a cell site experiencing high demand. Customers on MORE Everything or other usage-based data plans are not subject to Network Optimization. For more information about our Network Optimization, please refer to www.verizonwireless.com/networkoptimization.

Verizon Wireless customers on the company’s 3G network have been subject to speed throttling for several years if Verizon deems them a “heavy user,” but the company’s 4G LTE network avoided the speed noose until now. Customers who find themselves subjected to Verizon’s speed limiter report it is a very unpleasant experience.

610px-Verizon-Wireless-Logo_svg“My phone has been throttled and is now essentially unusable for the very things it is marketed for,” reports one customer sentenced by Verizon’s “Network Optimization.”  “I can send texts, emails, and view basic websites but any sort of streaming is now out of the question for the remainder of the billing cycle and possibly the next cycle as well.”

The throttle effectively limits speeds to well under 300kbps, and in most urban areas where cell tower usage is higher, punished customers have to live with speeds of around 50kbps — the same as dial-up.

Verizon’s logic and consistency about its “Network Optimization” faced customer scrutiny as well.

“This is not about equal opportunity bandwidth, it’s about Verizon realizing they can increase their revenue stream, otherwise, wouldn’t those tiered folks be getting throttled as well if they ‘abused’ and used ‘inordinate’ amounts of data?  Oh no, of course not, Verizon just bills them more.  This scenario is as ridiculous as charging $20/month for text messaging, which, by the way, is also data.”

What makes you speed-throttling-worthy? According to Droid Life, which broke the story, anyone using more than 4.7GB of data per month on a busy cell tower is likely to end up on a speed diet.

Verizon claims its “Network Optimization” is designed to protect the usage experience among all of its customers, and suggests the speed reductions will only occur when a heavy user is connected to a “high demand” cell site.

“Once you leave that site and attach to a new cell site without high demand, your speeds return to normal,” claims Verizon. “Other carriers often throttle you no matter what throughout the end of a billing cycle.”

But Verizon’s gesture isn’t as generous as it first suggests.

Once a customer is suspected of being a data hog and forced to endure Verizon’s speed throttle, they can stay in Verizon’s speed prison for up to 60 days after being sentenced. The result is dramatically reduced data speeds when a customer happens to travel through a busy cell site area, regardless of whether they are using a lot of data at the time or not.

Network congestion problems may be a result of too many customers connected to a single cell site at any one time, several customers concurrently engaged in high bandwidth traffic exchanges through a cell site, or Verizon’s inadequate capacity to meet even the reasonable needs of its wireless customers.

But regardless of the cause, only one group will be punished for their usage-excess: unlimited data plan customers who are now mostly off-contract (Verizon requires most customers signing a contract renewal that includes equipment discounts to migrate off their unlimited plan, which stopped being sold to new customers in June, 2012.)

Customers can get out of speed jail permanently simply by agreeing to give up their unlimited data plan. Then they can use (and abuse) Verizon’s limited wireless bandwidth, whether it slows every other customer down or not.

Currently there are 5 comments on this Article:

  1. AP says:

    I’m sure T-Mobile is going to be seeing even MORE subscriber growth because of this, especially with T-Mobile opening up their service to radio streaming apps. I have T-Mobile and it is a GREAT service! uncapped data usage and no overage charges. It’s expensive but it’s worth it!

  2. SmilingBob says:

    We got rid of our “unlimited” Verizon plan after our 2 year contract was up. Just didn’t make sense to keep paying the huge phone subsidy even though the phones were paid for and there was no way I was going to pay even more for a share-your-wallet plan. On top of all that, we live in Houston and it was not uncommon for LTE to be slower than 3G during peak usage (evenings), so it just seemed like a no brainer to go to an MVNO and save over $1200 per year.

    Do not miss unlimited data.

  3. Chris Rzatkiewicz says:

    Amazing Verizon can target and bully “Unlimited” customers into abandoning their precious unlimited plans without a peep from the FCC. You pay for one thing and then have it degraded right in front of you. More people should migrate to Sprint or T-Mobile or …

    “I’ll give you my unlimited plan when you pry it from my cold, dead hands”

    • Scott says:

      They’re just using the tried and true “carrot and stick” approach to penalize “unlimited” users, and dangle a reward if they move over to the metered plan so they can reap overage charges.

  4. Julie says:

    Have verizon unlimited plan in the last two weeks I have not been able to open email attachments used for our business. Get sent blue prints via email which sometimes are big files, was with a city inspector and could not get blur prints open due to buffering. They were also complaining about there verizon service because that city also has verizon I guess verizon wants to lose customers







Search This Site:

Contributions:

Recent Comments:

  • AC: What I'd love to see is the total amount of federal money AT&T received and the promises they were to have done by now....
  • Seattle: They doubled the download speed but not the upload. So now my speed is 100-120 down but only 10 up....
  • Paul Houle: This the kind of "leadership" we are getting out of Cuomo, unfortunately. It reminds me of his "bold" initiative to bring more gambling to NY, so...
  • fjfdybvfgj: The Data Usage represented is usually the norm for most people by themselves. In a family of 5 and our usage is usually around 6TBs normally and is ~9...
  • Bryan: Awesome article Just got 12MB and U-200 with HD included free for $93 a month. Also made them throw in movie channels for a month free....
  • Mike: The U.S. government has been hijacked by murderous psychopaths. They seek global domination and, using the power of the U.S. military and intelligen...
  • Glen: They are insane - you can buy a Tivo Roamio pro 6 tuner and just get a cable card and sdv box and get 6 shows at once and 1tb of space as well as str...
  • chris84: Smh comcast gave me the run around on the phone and around the city they are a joke sad part is i was in prison when i so called opened a comcast acco...
  • Conor D: Thank you so much for the article. We had U-verse 450 with 24 Mbps with 3 receivers. We were paying about $150 a month until the promotions just di...
  • Clyde: First file a report with your state's Board of Public Utilities...... Then follow the instructions at the link below. https://customer.comcast.com/h...
  • fjfdybvfgj: Can't wait to see them offer Unlimited Data with no throttling to compete with Tmobile (would need to be no contract of course like it should be). The...
  • Alberta Graphic Design Provider: Thank you for providing the easiest way of usage....

Your Account: