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Time Warner Cable’s New Ad Campaign Advertises “No Data Caps”

Phillip Dampier April 8, 2014 AT&T, Comcast/Xfinity, Competition, Consumer News, Data Caps, Editorial & Site News 2 Comments

nocapsTime Warner Cable has introduced a new marketing message to potential customers, promoting the fact its broadband service has “no data caps.”

The new ads, appearing for the first time earlier this month, break from the usual tradition of avoiding telling customers they can use broadband service as much as they like. The cable industry advertised “unlimited access” in its broadband offer for years to compete against dial-up Internet. More recently some have redefined the term to mean “you can use the service anytime day or night,” but not consume unlimited amounts of data.

Of course, with Comcast attempting to claim they have “no data caps” either, only “data thresholds,” Time Warner Cable still has some wiggle room should it impose usage-based billing. Technically, under that scheme users don’t have a “data cap,” just a usage allowance above which they will face overlimit penalties.

Still, it is a nice change for at least one major cable company to be willing to market service without data caps. Time Warner’s most likely intended target for the campaign is AT&T U-verse, which has increasingly cracked down on customers exceeding its own usage caps — 150GB a month for DSL, 250GB a month for U-verse. Customers pay a overlimit penalty of $10 for each 50GB allotment above those allowances.

 

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Milan in Austin
Milan in Austin
10 years ago

This is encouraging! According to a local free paper, the Austin area TWC speed increase will be implemented in June. All we need now is for the Comcast deal to fall through and TWC customers will have it made!

Milan in Austin
Milan in Austin
10 years ago

I forgot to mention that everyone should take a minute to sign the Consumers Union anti-Comcast/TWC Merger petition today.

https://secure.consumersunion.org/site/Advocacy;jsessionid=70796FCF1354BEE6B64B6065F66D743B.app272b?pagename=homepage&page=UserAction&id=2882

Thank You!

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