Time Warner Cable is experiencing problems with its “digital phone” service today in the northeastern United States. Callers as far west as Buffalo and east to the Atlantic are reporting they are unable to consistently complete certain calls, particularly to long distance or toll-free numbers. In Broome County, Binghamton, N.Y.’s 911 service is inaccessible from Time Warner Cable phone lines and calls are being routed to a lower priority call center where customers may find themselves on hold for extended periods.

Callers may hear messages indicating “all circuits are busy” when placing certain calls.

Time Warner Cable acknowledged the problem, but could not provide an estimate when service would be restored. Customers may sporadically experience difficulties making and receiving calls, getting a dial tone, accessing voicemail services, and may not be able to forward incoming calls or receive Caller ID information.

It was uncertain whether the outage was related to the impact of Sandy, the remnants of which are now over Lake Ontario heading into Canada.

Updated 3:15pm EDT: Time Warner Cable now reports these problems have been resolved.

Other stories of interest:

1. Time Warner’s Digital Phone: Don’t Call Us, We’ll Call You; Service Problem Blocks Incoming Calls
2. [Update 2] Time Warner Cable: Major Road Runner/Digital Phone Outage in Northeastern U.S.
3. Rural Americans Losing Reliable Phone Service; FCC Investigates Growing Landline Failures
4. Time Warner Cable Cleaning Up Their Digital Phone 911 Mess
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