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Charter Communications Adding $200 Upfront “Activation Fee” for 100Mbps Broadband

Phillip Dampier October 10, 2012 Charter, Consumer News, Internet Overcharging 1 Comment

An insider at Charter Communications has told Broadband Reports it plans to introduce a $200 “activation fee” for customers choosing 100Mbps broadband from the cable provider.

“Ultra is a premium service which results in higher incremental network investments, equipment costs, and other operating expenses,” the company tells Karl Bode. “In an effort to maintain reasonable monthly recurring service fees, we have implemented a higher installation fee for Ultra customers.”

The new fee is scheduled to begin Oct. 16.

In July, Charter simplified its broadband tiers, leaving customers with two choices: 30Mbps (250GB limit) for $50 a month or 100Mbps (500GB limit) for $110 a month. The company eliminated modem rental charges at that time.

 

Currently there is 1 comment on this Article:

  1. Scott says:

    Surely Charter is joking… It wasn’t that long ago Verizon was paying new customers $500 with a gift card plus a $95/mo triple play package to sign-up for service, or throwing in a free $300+ XBOX 360 plus service discounts. From what I can tell those deals are still going too, even AT&T doing $50, $125, and $200 cash back offers for u-verse.

    Charter thinks they can make customers cough up $200 to signup for the privilege of paying a hefty $110/mo 100Mbit “best effort” METERED residential cable connection? They better be running Fiber to the customers home to justify that ridiculous fee.

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  • Jess: I've had ACS internet for 5 years now...never a problem, $110 for unlimited internet and another $100 to GCI for cable...$210/mo, no overages, no prob...
  • Lord Beavis: The only way this is going to stop is for 70% of their customers to cancel their service....
  • sgt: Promises since the onset of cable to 'reduce prices once costs are met' (heard this since 1968 or before) have been as dependable as our present POTUS...
  • BobInIllinois: Drahi is an admirer of John Malone and his view of the Cable industry. Enough said, Unloaded One....
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  • dawsonfiberhood: It looks like I'll briefly be a customer of the "New Crime House" conglomerate once this deal goes through. Still waiting for the Google Fiber I order...
  • Phillip Dampier: The problem is on the low end. Charter only has two speed tiers, Time Warner has a $14.99 basic Internet and a low end 6Mbps tier that are much less e...
  • Ian L: FWIW TWC's standard tier costs less than Charter's does, from what I gather, if you include modem rental. $58 + $8 per month for 50/5 adds up. And the...
  • chris: your lucky im stuck with eather cox cox cox or century the lost link who has max 20/896 have the 100/10 line from cox now...
  • Andrew: We can't win....
  • justin: Living in rochester, ny We have very few choices when it comes to internet. Unreliable and slow frontier DSL, Or reliable "decent" TWC. I say decent...
  • AP: I can't wait for Google Fiber to come to Tucson! I HATE COX WITH A PASSION! Cox's data caps are to prevent us from cutting the cable cord and nothing ...

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