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Charter Communications Adding $200 Upfront “Activation Fee” for 100Mbps Broadband

Phillip Dampier October 10, 2012 Charter, Consumer News, Internet Overcharging 1 Comment

An insider at Charter Communications has told Broadband Reports it plans to introduce a $200 “activation fee” for customers choosing 100Mbps broadband from the cable provider.

“Ultra is a premium service which results in higher incremental network investments, equipment costs, and other operating expenses,” the company tells Karl Bode. “In an effort to maintain reasonable monthly recurring service fees, we have implemented a higher installation fee for Ultra customers.”

The new fee is scheduled to begin Oct. 16.

In July, Charter simplified its broadband tiers, leaving customers with two choices: 30Mbps (250GB limit) for $50 a month or 100Mbps (500GB limit) for $110 a month. The company eliminated modem rental charges at that time.

 

Currently there is 1 comment on this Article:

  1. Scott says:

    Surely Charter is joking… It wasn’t that long ago Verizon was paying new customers $500 with a gift card plus a $95/mo triple play package to sign-up for service, or throwing in a free $300+ XBOX 360 plus service discounts. From what I can tell those deals are still going too, even AT&T doing $50, $125, and $200 cash back offers for u-verse.

    Charter thinks they can make customers cough up $200 to signup for the privilege of paying a hefty $110/mo 100Mbit “best effort” METERED residential cable connection? They better be running Fiber to the customers home to justify that ridiculous fee.

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  • arby: Such a pain to get a better deal. But better than when Cable was a Monopoly and there were no other choices. I am in the middle of a 2 year deal...
  • doug: not for Fort Collins, is this just a short delay or no increase at all? I am in Fort Collins and have been waiting for this upgrade. arggg....
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  • JC: I didn't do this on purpose but it worked: Comcast came to my door - I usually politely listen but say no thanks. But I listen to see what they mi...
  • Ben: Had: U200, Max Turbo 24MBs, 2 Additional TV Recievers, $129+tax called just now, 1st year promotional price ends in 3 days. Now (with one year c...
  • fjfdybvfgj: What TW wants to do is keep it a secret so that they can pocket 90% of the money and say it wasn't enough to connect the rural areas. We shouldn't spe...
  • Howie: I feel that the taxpayers of New York State have the right to know how their tax money is being spent. If T-W wants to keep how it spends money on i...
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  • Seattle: They doubled the download speed but not the upload. So now my speed is 100-120 down but only 10 up....
  • Paul Houle: This the kind of "leadership" we are getting out of Cuomo, unfortunately. It reminds me of his "bold" initiative to bring more gambling to NY, so...
  • fjfdybvfgj: The Data Usage represented is usually the norm for most people by themselves. In a family of 5 and our usage is usually around 6TBs normally and is ~9...
  • Bryan: Awesome article Just got 12MB and U-200 with HD included free for $93 a month. Also made them throw in movie channels for a month free....

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