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Charter Communications Adding $200 Upfront “Activation Fee” for 100Mbps Broadband

Phillip Dampier October 10, 2012 Charter, Consumer News, Internet Overcharging 1 Comment

An insider at Charter Communications has told Broadband Reports it plans to introduce a $200 “activation fee” for customers choosing 100Mbps broadband from the cable provider.

“Ultra is a premium service which results in higher incremental network investments, equipment costs, and other operating expenses,” the company tells Karl Bode. “In an effort to maintain reasonable monthly recurring service fees, we have implemented a higher installation fee for Ultra customers.”

The new fee is scheduled to begin Oct. 16.

In July, Charter simplified its broadband tiers, leaving customers with two choices: 30Mbps (250GB limit) for $50 a month or 100Mbps (500GB limit) for $110 a month. The company eliminated modem rental charges at that time.

 

Currently there is 1 comment on this Article:

  1. Scott says:

    Surely Charter is joking… It wasn’t that long ago Verizon was paying new customers $500 with a gift card plus a $95/mo triple play package to sign-up for service, or throwing in a free $300+ XBOX 360 plus service discounts. From what I can tell those deals are still going too, even AT&T doing $50, $125, and $200 cash back offers for u-verse.

    Charter thinks they can make customers cough up $200 to signup for the privilege of paying a hefty $110/mo 100Mbit “best effort” METERED residential cable connection? They better be running Fiber to the customers home to justify that ridiculous fee.

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  • Joe V: Nope Bill, unfortunately I have ATT DSL. It's either them or comcast and I really detest them for a cable company. 10 years ago I was booted off their...
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  • Bill: @Joe V - If you have Att Uverse like I did you may have an alternative. Even If its regular dsl you should check out DSL extreme. Phillip wrote an a...
  • Limboaz: While arbitrary usage caps, crappy service and overcharging are bad, the bigger issue to deal with is the crony capitalism and corruption that lets co...
  • Write about this: I went out and bought a new doc sis 3 compatible modem...now they are still trying to charge me the 10 dollar fee and my account is showing two modems...
  • Joe V: You forgot to mention Phil that Comcast as horrible as they are, there's another telecom giant just as bad : AT&T-they also imposed usage-base...
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  • Limboaz: Not happy times for Comcrap. Hopefully this signifies a new trend of activism when it comes to regulators overseeing companies that refuse to play fai...
  • Phillip Dampier: We know John Malone and Charter are still very interested, but the last attempt met with a hostile response from TWC management. There will need to be...

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