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Charter Communications Adding $200 Upfront “Activation Fee” for 100Mbps Broadband

Phillip Dampier October 10, 2012 Charter, Consumer News, Internet Overcharging 1 Comment

An insider at Charter Communications has told Broadband Reports it plans to introduce a $200 “activation fee” for customers choosing 100Mbps broadband from the cable provider.

“Ultra is a premium service which results in higher incremental network investments, equipment costs, and other operating expenses,” the company tells Karl Bode. “In an effort to maintain reasonable monthly recurring service fees, we have implemented a higher installation fee for Ultra customers.”

The new fee is scheduled to begin Oct. 16.

In July, Charter simplified its broadband tiers, leaving customers with two choices: 30Mbps (250GB limit) for $50 a month or 100Mbps (500GB limit) for $110 a month. The company eliminated modem rental charges at that time.

 

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Currently there is 1 comment on this Article:

  1. Scott says:

    Surely Charter is joking… It wasn’t that long ago Verizon was paying new customers $500 with a gift card plus a $95/mo triple play package to sign-up for service, or throwing in a free $300+ XBOX 360 plus service discounts. From what I can tell those deals are still going too, even AT&T doing $50, $125, and $200 cash back offers for u-verse.

    Charter thinks they can make customers cough up $200 to signup for the privilege of paying a hefty $110/mo 100Mbit “best effort” METERED residential cable connection? They better be running Fiber to the customers home to justify that ridiculous fee.







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  • Dave Hancock: I don't know where AP lives, but in MOST areas of the country MOST people do not have any choice for High Speed Internet (15mbps or above) - it is the...
  • tacitus: That doesn't sound right. Are you in some sort of contract? Where in the country is this?...
  • AP: Good luck cutting cable if you live in an area that has one cable, internet, and phone company like I do. If you want internet or phone with the cable...
  • Dave Hancock: Soon the rest of the cable companies will follow Verizon's lead and start limiting the input bandwidth to their systems (ex: Netflix) to discourage su...
  • Milan in Austin: Cable TV is an obsolete product! I suggest everyone seriously consider dropping cable television. I cut the cord in August of 2013, and don't miss ca...
  • gsuburban: I have to agree that Verizon is not interested in providing its customers with a "clear pipe" due to the politics of peer-to-peer data sharing or what...
  • Scott: Not good, that takes away all your leverage in the situation. If you're holding the money you can work through the BBB or try and negotiate with the ...
  • Hudson Mohawk Press: We knew it couldn't last forever. Starting this month Time Warner Cable of NYC is charging Earthlink Internet customers a $5.99 modem lease fee. The w...
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  • punki: Thanks Scott, unfortunately mine is already paid......
  • Scott: Personally I'd refuse to pay, there's no way that's actual usage....
  • punki: Hi guys, I'm exactly in the same situation (also with almost $3000), any feedback will be really appreciated. Thanks,...

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