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We’re the Phone Company: We Don’t Care & We Don’t Have To

Phillip Dampier August 23, 2012 Consumer News, Video 4 Comments
http://www.phillipdampier.com/video/Ernestine We Dont Care.mp4

The more things change, the more they stay the same. On September 18, 1976 Lily Tomlin’s “Ernestine” reminded Americans here at the Phone Company we handle 84 billion calls a year with a system consisting of a multibillion-dollar matrix that is so sophisticated even we can’t handle it. But that’s your problem, isn’t it? We don’t care. We don’t have to. We’re the Phone Company.  (1 minute)

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Currently there are 4 comments on this Article:

  1. […] me, of course, of this classic bit. One of Lily Tomlin’s finest SNL performances, and just the kind of “delivering extreme […]

  2. […] and just wait for the screaming to pass. This is an approach that works well when users don’t have a choice of an alternative. This is an approach start-ups would love you to […]

  3. […] at the bottom of the ISP category.  It’s like the old “Saturday Night Live” skit about the phone system under regulation: “We don’t care. We don’t have to. […]

  4. […] This all reminds me a certain comedy sketch from the 1970s… […]







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