Home » Consumer News »Video » Currently Reading:

We’re the Phone Company: We Don’t Care & We Don’t Have To

Phillip Dampier August 23, 2012 Consumer News, Video 1 Comment

The more things change, the more they stay the same. On September 18, 1976 Lily Tomlin’s “Ernestine” reminded Americans here at the Phone Company we handle 84 billion calls a year with a system consisting of a multibillion-dollar matrix that is so sophisticated even we can’t handle it. But that’s your problem, isn’t it? We don’t care. We don’t have to. We’re the Phone Company.  (1 minute)

Currently there is 1 comment on this Article:

  1. Tony Vazquez says:

    Reel-to-reel! Also, real … too real.

Search This Site:

Contributions:

Recent Comments:

  • Elbert Davis: This is absolutely breathtaking in regards to the arrogance of the bill. Byron and the lobbyists/monopolies left absolutely nothing to chance. Kudos...
  • Roger: I wasn't aware of Esquire being spawned from Style, but I do remember that it was positioned as the replacement for G4, which catered to those interes...
  • Paul Houle: My take is that a "wireless recession" will soon be at hand. There are a number of stories talked about on this site that, I think, are connected w...
  • Keanyn Gray: frontier every month for the last 8 month for incorrect bills amounts, each time they tell me they will correct credit my bills to the agreed amount ...
  • JayS: Channels, before they were removed from Tv and used to start the cellular telephone networks, went up to 83. Due to technology limitations, UHF (...
  • Josh: As near as I can tell we've had broadcast TV spectrum stolen from us TWICE. (Once during the NTSC to ATSC transition, but apparently once before that...
  • Phillip Dampier: The retention staff in Syracuse actually stopped handling those types of calls in early 2016 and referred everyone to the national customer retention ...
  • T Nelson: I am a Twc customer in the Rochester, NY area. In November my special promotion program ran out. In the past I had dealt with a retention specialist...
  • Milan Gohil: Thank you for publicizing my ordeal, Phillip! I hope this report opens the eyes of consumers and Spectrum executives!...
  • LG: They should be taken into Federal receivership. They only care about cell phones, so we need to take that away from them. Make it a requirement to m...
  • Joe V: Six months ago I moved from San Francisco to southeastern Massachusetts 30 miles south from Boston. It is pathetic that on one side of my town they ...
  • Matt K: Does that 23% on fiber count only true FTTH or are they also counting crap like AT&T's Uverse?...

Your Account: